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Desert Hope Treatment Center

2465 East Twain Avenue Las Vegas, NV 89121
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Top 10 Rehab In Nevada
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Top 10 Rehab In Las Vegas
Desert Hope NV 89121
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Top 10 Rehab In Nevada
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Top 10 Rehab In Las Vegas

About Desert Hope Treatment Center

Desert Hope operates on the belief that everyone who needs help should be able to receive it regardless of their situation. I like that they put this intro practice by providing every patient with a unique payment plan. They’ll accept most insurance providers, and they can also help you determine if you qualify for financing. They even offer flexible payment options based on your income level. And if you’re insured then your treatment might even be free.

One unique aspect that impressed me about this facility is they offer a 90 day promise to patients. The clinic guarantees that you’ll stay clean and sober after a 90 day program. If you relapse then you can return for a free 30 days of additional treatment.

Another great thing about this facility is that they have a lot of positive reviews from former patients. Program participants report great experiences overall.

Similar Rehab Centers

Latest Reviews

George Kilgore
2 weeks ago on Google
1
My soon to be ex-wife was there until 2 weeks ago, she milked me out of 10,000 dollars and supposedly successfully completed the program to leave this facility with another patient that she had been in an intimate relationship with for well over two months. She is divorcing me because she found the love of her life and is shacked up with him. This place should be shut down for allowing such inappropriate behavior!
Response from the owner2 weeks ago
Hello George,
Thank you for taking the time to provide a review of Desert Hope Treatment Center. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. We’d love the opportunity to learn more about your experience. Please reach out to us at DesertHopeClientConcerns@contactaac.com. We look forward to hearing from you soon.

Best,
Desert Hope Staff
Joe Archuleta
3 weeks ago on Google
1
What a joke, got the run around in the phone and spoke with a very unprofessional lady at 1:18 Pacific standard time on October the 6th 2025....
Response from the owner3 weeks ago
Hello Joe,
Thank you for taking the time to provide a rating of Desert Hope Treatment Center. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. We would like to better understand your concerns and speak with you personally. At your earliest convenience, please contact us at DesertHopeClientConcerns@contactaac.com, so that we can work together to resolve any issues. Thank you for bringing these concerns to our attention.

Best,
Desert Hope Treatment Center Staff
Jewel Mwah
1 month ago on Google
5
Albert and Tasha are so helpful and amazing would recommend them to everyone they are saving my life
Response from the owner2 weeks ago
Hi Jewel,
Thank you so much for taking the time to leave us such a thoughtful review! Wishing you the best of luck on your journey ahead.

Best,
Desert Hope Staff
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Accepted Insurance

Desert Hope Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehab provides a highly structured and supportive environment for clients at an increased risk of relapse, including clients exiting detox, those in early recovery, and those experiencing crisis. Many inpatient treatment centers offer round-the-clock clinical care. Their principal treatment modality is usually psychotherapy, including individual, group, and family counseling. Clients may also participate in extensive life skills training to support their long-term sobriety. Some rehabs offer holistic therapies, including massage, meditation, and nutrition therapy.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Clients receiving services in a rehab aftercare program are typically in the maintenance phase of their recovery, having already completed intensive inpatient treatment. These clients are generally strongly engaged in addiction counseling and recovery-focused life skills training. Case managers and care teams work with clients to identify and access the medical, mental health, and social service programs they need to promote long-term sobriety. Rehab aftercare services often include peer coaching, relapse prevention, and 12 step program induction.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

Sober living homes in Nevada provides a place to stay where individuals in recovery have a supportive community to start a new life free from substances. While living in this type of setting, residents agree to abstain from substance use and participate in 12-step programs. Typically, each halfway house has set rules about individual chores, shared living areas, visitor hours, and curfew.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) provides short-term, intensive rehab for individuals that require intensive care but don't require it 24/7. PHP treatment offers structured programming, often involving a combination of individual and group therapy sessions. Typically, a partial hospitalization program meets for an average of 90 days with sessions taking place 3-5 days a week for a minimum of 20 hours. While some PHP treatment provides on-site accommodation, others allow you to return home.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour icon24-Hour Clinical Care

One of the top benefits of 24-hour clinical care in Nevada is the ability to safely withdraw from alcohol or drugs. This supervised setting lowers the risk of life-threatening complications that can occur as a result of withdrawal. Medical staff provide constant monitoring of your health, so you receive immediate treatment for any symptoms. This medically supervised detox is much safer and comfortable than trying to detox at home.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter drug rehab in Nevada, you receive professional assistance to remove drugs from your body and cease your body's need for the substance. You learn coping strategies and receive support to prevent relapse and enjoy long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy is implemented in the treatment plan to help regulate the client’s emotions and self-destructive actions. This type of therapy focuses on skill building and is customizable. DBT is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Whether participating in Intensive Outpatient (IOP) or Outpatient (OP) Program, clients will be assigned a primary therapist to work with while you’re in the program. Throughout the program stay, patients will meet regularly to discuss rehabilitation progress, recovery plan, aftercare goals, issues, and concerns.

Motivational Interviewing is used to assist the client in moving from an initial state of ambivalence towards readiness to change maladaptive addictive behaviors. MI is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves).

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Sessions for couples therapy may involve joint meetings with the counselor as well as individual sessions. Between sessions, both partners are asked to do "homework," which involves practicing the insights and behaviors they learned about during therapy.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Developing life skills supports your social, psychological, and physical well being. These skills give you the ability to navigate the challenges you'll face in recovery. They include interpersonal skills, self awareness, and thinking skills.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Using recreational therapy in a holistic addiction treatment program allows you to find joy and purpose within healthy activities. You might engage in group games, arts and crafts, and fitness programs that promote relaxation and physical health. These are essential for long term recovery.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Kristin Berg

Facility Executive Director

Westbrook Keplan

Medical Director

Ariann Chelli

Clinical Director

Dawn McCallum

Director of Compliance and Quality Assurance

Brittani McLemore

Business Office Manager

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Nevada

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Building icon

2465 East Twain Avenue
Las Vegas, NV 89121

Fact checked and written by:
Jennifer Martin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Las Vegas

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Reviews of Desert Hope Treatment Center

3.99/5 (538 reviews)
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Reviews

1

Do NOT send your loved one there. My husband has been there for 2 weeks. I still cannot get a doctor to call me about medications. I am waiting on several phone calls back from every department about my husbands care. NO ONE will help me! There is zero communication and whe ... Read More

Reviewed on 4/15/2019
5

I came here heartbroken and not sure about what to do, but thanks to their support I was able to change my life around. They helped me and now I am full of purpose again. I would recommend Desert Hope to any family member or friend.

Reviewed on 3/14/2019
5

I completed two residential programs at Desert Hope, nearly back to back. I was in for alcohol addiction, opiate addiction, eating disorder, and self harming. You name it, it was going on with me. Desert Hope gave me a beautiful facility with generous staff to plan my life g ... Read More

Reviewed on 4/2/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

George Kilgore
2 weeks ago
1

My soon to be ex-wife was there until 2 weeks ago, she milked me out of 10,000 dollars and supposedly successfully completed the program to leave this facility with another patient that she had been in an intimate relationship with for well over two months. She is divorcing me because she found the love of her life and is shacked up with him. This place should be shut down for allowing such inappropriate behavior!

Response from the owner
Hello George,
Thank you for taking the time to provide a review of Desert Hope Treatment Center. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. We’d love the opportunity to learn more about your experience. Please reach out to us at DesertHopeClientConcerns@contactaac.com. We look forward to hearing from you soon.

Best,
Desert Hope Staff
Joe Archuleta
3 weeks ago
1

What a joke, got the run around in the phone and spoke with a very unprofessional lady at 1:18 Pacific standard time on October the 6th 2025....

Response from the owner
Hello Joe,
Thank you for taking the time to provide a rating of Desert Hope Treatment Center. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. We would like to better understand your concerns and speak with you personally. At your earliest convenience, please contact us at DesertHopeClientConcerns@contactaac.com, so that we can work together to resolve any issues. Thank you for bringing these concerns to our attention.

Best,
Desert Hope Treatment Center Staff
Jewel Mwah
1 month ago
5

Albert and Tasha are so helpful and amazing would recommend them to everyone they are saving my life

Response from the owner
Hi Jewel,
Thank you so much for taking the time to leave us such a thoughtful review! Wishing you the best of luck on your journey ahead.

Best,
Desert Hope Staff
Layla Watts
1 month ago
5

I can only speak of my experience, but for me it was life changing!🙏 One day in Ms. April's class we watched a movie called Unguarded about the life and struggles of NBA ex Boston Celtic player Chris Herren and his struggles with addiction. While in and out of treatment he goes back one last time where they tell the former NBA player he can come back but he has to be at the pot sink washing pots and pans for i think they said around 10 hrs a day for days. He goes on to state "I found myself at that pot sink".Desert Hope has been MY pot sink and I am truly grateful! 💜 The staff from front desk to housekeeping are fantastic. Shout out to Ari the clinical director for making miracles happen for me, my case manager Vivian (if you decide to do the next right thing and choose Desert Hope request her), April (counselor), Nisha(counselor), my favorite TA's (Stevie, Brittany, Linda, Mark, Booker, Tommy), the kitchen staff especially my boy Jimmy, Nurses Karen and Olga, the people who run our little store here, the housekeeping staff and last but definitely not least Richard (he is my bread and butter). I want to give Richard a special shout out. I can't say how grateful I am for you! Thank you for caring enough to tell me things I may not want to hear but need to, thank you for standing on business, and thank you for caring enough to push us daily to prepare for struggles that may arise (cause there will definitely be struggles)! Oh cant forget Ms. Roberta. Thank you all again! I want to share with you something i wrote while in treatment: Into the unknown: Over the years I have gotten sober and have even been able to stay "dry" for 3 years one time, but I have NEVER worked a program of recovery. This is what I say is my 4th time (many many more times than that, but 4th treatment center) and this time I am walking one foot in front of the other "into the unknown", for me anyways. This time I had reached MY rock bottom and am willing to do ANYTHING to fight my way out. From flying across country for treatment, to getting up EVERY morning (some days my feet dont wanna hit the ground but im doing it anyways) at 4:45 so I can be walking from 5-6 (its not about the distance but that im getting up and doing it), im listening to positive affirmations while im in the shower (I may cuss the lady on Youtube occassionally because I think she is too happy, but I do it anyways), I got denied financial assistance for sober living so I took it upon myself and typed up a financial hardship letterand submitted it and was accepted on the spot (a HUGE win for me because I didnt play poor pitiful me, I showed up for myself and didnt take no for an answer, and most importantly I FINALLY at the age of 43 dropped to my knees for the first time while bawling and told God im turning it all over to him and asked him to show me the way. As I walk into MY unkown I do it now with confidence because I now know I CAN DO HARD THINGS!! I hope if anyone is struggling with addiction I hope you know YOU ARE WORTH IT, YOU ARE LOVED, AND YOU ARE ENOUGH!

Response from the owner
Hi Layla,
What an absolutely incredible review. Thank you so much for taking the time out of your day to leave us such kind words. It's reviews like this that truly brighten our day and remind us why we do what we do! Wishing you the best of luck on your journey ahead.

Best,
Desert Hope Staff
Nathan Harris
1 month ago
5

Desert hope is so amazing and has always helped me further along I've had to return multiple times and most people take it as a bad thing but I can't cause each time I've found more that will always help me in life I just wish I could return the same love to them and be a true graduate from them for once it's my fault and no one else for not being able to complete the program but I'm greatful no matter wat and everyone of the staff are amazing and passionate in everything they do for the patients ur not only a person your family to them and they help everyone become something I love you all and thank you forever for every moment you have given me and I hope to one day be able to show the true gratitude and complete my recovery finally but for now I'm still struggling and never giving up like u all taught me is the most important thing to your sobriety always come back and pick urself up if you fall

Response from the owner
Hi Nathan,
What an incredible review. Thank you so much for taking the time out of your day to leave such kind words. It's reviews like this that truly brighten our day and remind us why we do what we do. Wishing you the best of luck on your journey ahead.

Best,
Desert Hope Staff
Alex Sasnett
1 month ago
5

Review of Desert Hope Rehab Desert Hope Rehab is truly an exceptional place for anyone seeking help with addiction. From the moment you arrive, you can feel the welcoming atmosphere that makes you feel safe and cared for. Amazing Staff The staff at Desert Hope Rehab are genuinely amazing. They are compassionate, understanding, and dedicated to helping you on your journey to recovery. Each member of the team goes above and beyond to ensure that you feel supported every step of the way. Caring Nurses The nurses at this facility are remarkable. They provide not only medical care but also emotional support. Their kindness and professionalism create a healing environment where patients feel valued and respected. Quality of Care The level of care you receive at Desert Hope Rehab is fantastic. The programs are tailored to meet your individual needs, allowing for a personalized experience. The staff is always available to answer questions and provide assistance, making the recovery process much smoother. A Wonderful Place Overall, Desert Hope Rehab is a wonderful place to come and get help for your addiction problem. The combination of amazing staff, supportive nurses, and excellent care makes it an ideal choice for anyone looking to turn their life around. It truly is a place of hope and healing.

Response from the owner
Hi Alex,

Thank you SO much for taking the time out of your day to leave such an incredible review. We appreciate your kind words and highlighting the team. We will be sure to pass them along! Wishing you continued strength and success on your journey ahead!

Best,
Desert Hope Staff
Michael
1 month ago
5

I just wanted to make a clear statement about desert hope treatment center! When It comes to case management, Terri has been the most caring delightful blunt case managers I’ve ever experienced! She is direct and to the point but with the concern and care of a loving mother, who wants to see people succeed! As if I was her very own child! Ari the clinical director will go to bat for the clients as well! These two together were a unique dynamic duo that have their own individually, but when push comes to shove these women and the nurses alike go above and beyond for those who are serious! I recommend Desert hope because their; they genuinely Care and gave me a sense of family like I haven’t experienced since I was a small child! And because of the Addict of a tyrant mindset he could never come out! Now my life is filled with the glow of the inner child within each of us! My life is filled with love joy peace patience kindness goodness meekness faithfulness and self control! All I’m saying is I wouldn’t be who I am today without the love, concern and care of the desert hope team! A big Thank you to God first and Thank you Terri and Ari secondly for helping God save me through y’all’s facility! In Jesus’ name I pray Amen and Amen!

Response from the owner
Hi Michael!
Thank you so much for taking the time to share your thoughtful feedback and for highlighting members of our team. We truly appreciate your kind words and are grateful for your support. We wish you continued health and happiness on your journey ahead!

Best,
Desert Hope Staff
Austin Hughes
1 month ago
5

Carolyn( caseworker )Karen(nurse ), and Emily( T.A) are the holy Trinity of desert hope. These woman are kickass and got me to stay all the way threw my treatment. Carolyn is a very detailed caseworker and honestly taught me while also making me feel cmsafe to share things I don't even share with my partner. Karen put up with my mood swings and when you meet her she will show you what a nurse is supposed to be. She's the best nurse I've met and I've worked in healthcare. She's incredibly caring and hardworking. Em convinced me to stay threw my detox. I wouldn't be 20 days sober without her. If any of you guys ready this THANK YOU

Response from the owner
Hi Austin,
Thank you for your kind words! We truly appreciate you recognizing our staff, and we will be sure to share your message with them. Carolyn, Karen, and Emily are amazing, and it’s wonderful to hear that they made such a positive impact.

Wishing you the best on your journey ahead!

Best,
Desert Hope Staff
J R
1 month ago
5

Amazing and great

Response from the owner
Hello J ,
Thank you for taking the time to leave us such a positive review! We truly appreciate your feedback and are grateful for your support. Wishing you continued success!

Best,
Desert Hope Staff
Christine G
1 month ago
1

Desert Hope should be ashamed. They flew my stepson from Florida to Las Vegas for treatment, then gave him the bill for his airfare. After just three weeks, they kicked him out, claiming they found pills and urine in his room. Whether that’s true or not, the result is the same: he’s now stranded 2,000 miles from home, and they’re calling us to figure out how to get him back to Florida. Is this your idea of care? Recruiting vulnerable people from across the country, billing insurance, and then dumping patients on the street when things get complicated? No support, no accountability, just abandonment. This isn’t just unethical, it’s dangerous. It’s practices like these that contribute to the growing homelessness crisis in Las Vegas. Desert Hope should be investigated for insurance fraud and patient neglect. Families, beware!

Response from the owner
Hello Christine,
Thank you for taking the time to provide a rating of Desert Hope Treatment Center. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. We’d love the opportunity to learn more about your experience. Please reach out to us at DesertHopeClientConcerns@contactaac.com. We look forward to hearing from you soon.

Best,
Desert Hope Staff
dre mac
2 months ago
5

I can honestly say even though this was my first time in recovery it was an incredible experience the staff were amazing and understanding which helped greatly with the process of healing I would recommend this place to anyone going through addiction looking for a safe place to not feel judged or belittled I would say don’t hold back and if your really looking to get sober they will help you get there an even when you feel like it’s to much remember what you do it for remember the losses and let it out and go this is the best place to do it and if you don’t believe me go check it out for yourself and they say they won’t hold you back from leaving but they’ll always be there when you decide it’s time and come back-Dejhon

Response from the owner
Hi Dejhon,
Thank you so much for taking the time to leave us such a thoughtful review! We truly appreciate your kind words and support! Your feedback encourages our team every day, and we’re grateful you chose to share it here.

Best,
Desert Hope Staff
JERRY WASHINGTON
2 months ago
5

Response from the owner
Thank you for taking the time to leave a positive review, Jerry. We hope you stay connected with us through our alumni network for ongoing support!

Best,
Desert Hope Staff
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