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Desert Parkway Behavioral Healthcare Hospital

3247 S. Maryland Parkway Las Vegas, NV 89109
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Desert Parkway Behavioral Healthcare Hospital NV 89109

About Desert Parkway Behavioral Healthcare Hospital

You’ll have access to detox, inpatient rehab, and various outpatient programs to support you in recovery. Their trauma-informed approach offers individual, group, and family therapy, stress management, addiction education, resilience education, and 12 Step philosophy.

They use solutions focused therapy techniques to help you achieve lasting recovery. This method encourages sobriety as you focus on current wins and future goals to keep you motivated in treatment. Using a strengths based approach helps you realize that although you may be struggling with addiction there are still positive things in life that can keep you moving forward.

What makes them shine is their dedication to specialized care. They have programs for seniors and Veterans designed to address the unique experiences that contribute to substance abuse in these populations. And, they put lots of thought into these programs. For example, the senior inpatient program has accessible facilities, bedrooms, and wider hallways, so you feel comfortable and supported in treatment. You’re surrounded by peers on the same path who can resonate with your experiences and can access holistic care from empathetic professionals.

Facility Overview

Bed icon 152
Number of Available Beds

Latest Reviews

Missy Mering
2 weeks ago on Google
5
Stellar experience. The PHP patient liaison helped me find housing in 1/2 hour even though they don't offer case management in IOP.
Ari
2 weeks ago on Google
1
cold showers, disgusting food, staff member said they choked kids on the special needs unit. didnt help with bullying. let me collect pills in my room.
Dee King
4 weeks ago on Google
1
I am giving Desert Parkway a 1 out of 5 stars. Because of one person, which is Jay A. the Assistant Director (nursing supervisor). He should not have that job because he lacks the compassion, respect and empathy for his patients. While I was in Unit 700 there was an issue with my sleeping arrangement. When Jay came in, to talk about the issue. He wouldn’t allow me to finish a sentence and continued to cut me off. Then he ended our conversation by walking away from me while in mid m-sentence, again not allowing me to finish my thoughts. When he walked away I began to walk behind him trying to finish my sentence. Jay then proceeded to turn his head and laugh at me in a demeaning way. After he laughed at me I asked “are you mocking me?” “Are you laughing at me?” After I said that, he then shook his head yes. At that point I tried to walk beside him, so I wouldn’t have to talk to the back of his head. Once I did that he said “woah, are you trying to rush me?” He tried to get me kicked out of the facility or even falsely arrest for assault. He was insinuating that I was being violent or aggressive towards him, which I wasn’t. Jay A. deserves to get FIRED. He became dismissive so quickly I could tell this wasn’t his first time treating patients like a lower class.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Some people with mental health issues and/or alcohol/substance abuse concerns need more treatment than outpatient services can provide, but do not necessarily need inpatient hospital care. Other patients may have needed the structure and safety of an inpatient hospitalization and now need to continue daily supportive treatment following their return home.

inpatient iconInpatient

Inpatient rehab provides a highly structured and supportive environment for clients at an increased risk of relapse, including clients exiting detox, those in early recovery, and those experiencing crisis. Many inpatient treatment centers offer round-the-clock clinical care. Their principal treatment modality is usually psychotherapy, including individual, group, and family counseling. Clients may also participate in extensive life skills training to support their long-term sobriety. Some rehabs offer holistic therapies, including massage, meditation, and nutrition therapy.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Clients receiving services in a rehab aftercare program are typically in the maintenance phase of their recovery, having already completed intensive inpatient treatment. These clients are generally strongly engaged in addiction counseling and recovery-focused life skills training. Case managers and care teams work with clients to identify and access the medical, mental health, and social service programs they need to promote long-term sobriety. Rehab aftercare services often include peer coaching, relapse prevention, and 12 step program induction.

sober-living iconSober Living Homes

Sober living homes in Nevada provides a place to stay where individuals in recovery have a supportive community to start a new life free from substances. While living in this type of setting, residents agree to abstain from substance use and participate in 12-step programs. Typically, each halfway house has set rules about individual chores, shared living areas, visitor hours, and curfew.

heart-hands iconIntervention Services

The goal of a drug intervention in Nevada is to encourage the individual to make positive changes and accept professional treatment. Friends and family typically do this carefully planned process, in collaboration with intervention services. A professional such as a drug counselor or certified interventionist can lead the discussion and provide guidance for next steps.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) provides short-term, intensive rehab for individuals that require intensive care but don't require it 24/7. PHP treatment offers structured programming, often involving a combination of individual and group therapy sessions. Typically, a partial hospitalization program meets for an average of 90 days with sessions taking place 3-5 days a week for a minimum of 20 hours. While some PHP treatment provides on-site accommodation, others allow you to return home.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter drug rehab in Nevada, you receive professional assistance to remove drugs from your body and cease your body's need for the substance. You learn coping strategies and receive support to prevent relapse and enjoy long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Specialized substance abuse treatment in Nevada can support individuals who need help for substance abuse. Care levels include outpatient, inpatient, and partial hospitalization programs. By incorporating evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), counseling, clinicians can help you to get to the root cause of your addiction and equip you with the tools to maintain your recovery.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy uses trauma focused care to help you understand and manage your emotional and physical responses. Using therapeutic interventions, you learn to reframe the experience. This helps to reduce your anxiety and build your resilience to face future challenges and gain control over your life.

Sessions for couples therapy may involve joint meetings with the counselor as well as individual sessions. Between sessions, both partners are asked to do "homework," which involves practicing the insights and behaviors they learned about during therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Using recreational therapy in a holistic addiction treatment program allows you to find joy and purpose within healthy activities. You might engage in group games, arts and crafts, and fitness programs that promote relaxation and physical health. These are essential for long term recovery.

Research shows that motivational interviewing is an effective approach for individuals who are unprepared for change. They may be resistant to change or simply insecure in their abilities to make changes. This therapeutic method allows clients to explore their options, reach their own conclusions, and feel empowered to make changes.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • private iconPrivate Setting

Staff & Accreditations

Staff

Jordan Peterson

CEO

Amitabh Singh, Chief Medical Officer

Randy Caldwell

CFO

Michael Williamson

Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

3247 S. Maryland Parkway
Las Vegas, NV 89109

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Rehab in Cities Near Las Vegas

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Reviews of Desert Parkway Behavioral Healthcare Hospital

3.28/5 (299 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
150
4
23
3
11
2
17
1
102

Reviews

1
I worked there for 5 years

Ive seen patients and staff attacked. Ive seen dangerous things happen other than that. Dont send a loved one there and dont work there. There might be one good doctor. The others are bad people. The hospital is dirty. The staff is rude and untrained. If you need help, find ... Read More

Anonymous P.
Reviewed on 11/26/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

Our 18 year old son had a horrible experience and thankfully we were able to get him out being an adult! He was groped by a patient & staff allowed the man to continue being with others after being placed in his room for just a short time. My son was already nervous and full ... Read More

Reviewed on 5/11/2019
1

I had a poor experience here. The staff was incredibly rude and wouldn’t help me at all. They wouldn't give me my meds even though I had panic attacks. Also, everyone there did whatever they wanted, there was no order.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (296 reviews)
Missy Mering
2 weeks ago
5

Stellar experience. The PHP patient liaison helped me find housing in 1/2 hour even though they don't offer case management in IOP.

Ari
2 weeks ago
1

cold showers, disgusting food, staff member said they choked kids on the special needs unit. didnt help with bullying. let me collect pills in my room.

Dee King
4 weeks ago
1

I am giving Desert Parkway a 1 out of 5 stars. Because of one person, which is Jay A. the Assistant Director (nursing supervisor). He should not have that job because he lacks the compassion, respect and empathy for his patients. While I was in Unit 700 there was an issue with my sleeping arrangement. When Jay came in, to talk about the issue. He wouldn’t allow me to finish a sentence and continued to cut me off. Then he ended our conversation by walking away from me while in mid m-sentence, again not allowing me to finish my thoughts. When he walked away I began to walk behind him trying to finish my sentence. Jay then proceeded to turn his head and laugh at me in a demeaning way. After he laughed at me I asked “are you mocking me?” “Are you laughing at me?” After I said that, he then shook his head yes. At that point I tried to walk beside him, so I wouldn’t have to talk to the back of his head. Once I did that he said “woah, are you trying to rush me?” He tried to get me kicked out of the facility or even falsely arrest for assault. He was insinuating that I was being violent or aggressive towards him, which I wasn’t. Jay A. deserves to get FIRED. He became dismissive so quickly I could tell this wasn’t his first time treating patients like a lower class.

Christie Gifford
4 weeks ago
5

I really appreciate Ashley, the director of the SNU and how she took great care of my family and loved ones.

Brett Wagers
4 weeks ago
1

Not a place I would recommend. Staff there were breaking their Hippocratic Oath. Upon getting out, I tried to fill my prescription that was required to continue stabilizing my condition. They entered the prescription incorrectly so the pharmacist couldn't fill it. I called the hospital a dozen or more times trying to get the issue fixed. Multiple times I received someone who pretended to care about the issue but in reality blew it off as soon as we were off the phone. Multiple follow ups with the pharmacists confirmed they didn't fix the issue. The last time I called them I heard the staff member laughing as the frustration and lack of medication was causing me to relapse. I had to submit a complaint to the medical review board and then got an emergency appointment with a psychiatrist to get the medication. There are caring people there, but the bad eggs need to be purged. Unfortunately, the bad ones reflect on the business as a whole. They need to record all conversations for quality assurance. Every one of those employees that failed to fix the issue should have been fired as they would have been 100% liable if I had relapsed.

Kayla
1 month ago
1

Incredibly abusive and completely traumatised me when I went here at 12 years old. The staff is rude and they’re not at all equipped to deal with mentally ill teens. I was upset by a phone call and slammed the phone down before yelling at the staff to shut up and walking away when he yelled at me for it. I guess that’s grounds to be grabbed from behind by a grown man and dragged to room while you’re crying and confused. It left bruises on my arm. Keep in mind I was just in the hospital not even 24hrs prior to this after I took an extreme amount of medication that wasn’t pumped from my stomach so I was not even close to an okay mindset. Same staff member gave us a talk like we were bad kids in a behaviour program, not majority suicidal kids in a psychiatric hospital. He also refused to look at me or talk to me when I tried to ask him questions on how long I was supposed to be there because I was confused on what 72hr hold was. Almost died after eating a brownie with peanuts and wasn’t believed for hours until they finally checked my pulse and it was close to 180. The nurse even tried to convince me the reason I was throwing up was because of acid reflux and that I was probably allergic to walnuts despite never having that allergy. The same staff member who berated me, gave us a talk about discipline like we were in juvie, asked me personal questions about the race of my family, ignored me, put his hands on me and ANOTHER girl, etc. was also the same staff member who didn’t believe me when I was actively going through anaphylaxis. I remember his exact words and I’ll never forget them even almost 5 years later. “I’m not saying I don’t believe you but…first it was your lip, then it was your stomach, now it’s your nose.” He told me that as they were finally getting ready to check my vitals HOURS after I first reported my lip being swollen. His response after seeing my heart rate near 180 and my oxygen in the low 70s? “Oh my bad maybe you are right” and a fist bump. A fist bump as I’m actively dying. Only one person ever admitted that there was peanuts in those brownies and it was a random nurse behind the counter who I never even saw. There’s so much more I could talk about what happened but then this would be a novel. Just know to NEVER send anyone here or go here. Was there for 72 hours and came back so traumatised I still cry about what happened to this day. I guess they do work for suicide prevention because I was so scared I’d end up back here if I tried again…

Lucia Reyes
1 month ago
1

Unprofessional they don't care about you the doctors are never there when you need them they say they are to busy to be there and what they diagnose you with they never fix it they just tell you what you have and send you home when your time is up just another number to them

Hanalei Ryan
1 month ago
1

Genuinely one of the worst experiences of my life, of course this was years back when I was around 15 (now 20) but when they take your child they force them to completely strip in front of someone (male or female you dont get to pick) and make you squat and cough like its prison! This is supposed to be a facility that HELPS YOU. Multiple times id see kids being put on UR (unit restriction) so they couldn’t leave their rooms with the sad incredibly uncomfortable thin mattress. You couldn’t interact with anyone else besides the rude staff. Not to mention the adult ward is right next to the kids so these children are hearing grown people screaming hysterically. They would wake me up around 6am every morning and ask if I wanted to give blood and id kindly tell them no until one day a nurse walks in and tells me im not allowed to leave until I do! Incredibly abusive hospital id rather die than send my child here.

Southwest Luvflyer
1 month ago
1

Went here year several years ago and the staff pretty much almost killed me her name was Miss Candice and she forced me to eat something I was allergic to and when I couldn't breathe I was sitting in my room crying until night staff came and I told them and they got the nurse and sure enough my oxygen levels were not normal and I didn't get to eat anything that night and on my chart that got marked as SI and I was like no that's not what happened but the staff don't care their favorite thing to do is yell and abuse power and that's not even the worst thing that happened the that's the only thing I'm going to mention do not send your kids here or literally anyone you love

Tina
1 month ago
1

While in the lobby bringing my loved ones I could hear the rude and unprofessional staff talking bout the patients being admitted and laughing.They were not professional and I'm sure the patients being checked in were made to feel uncomfortable.There was a tall black bald man and a front desk receptionist black fair skinned women with braids worn in a bun, she was shirt and small . They need to be released from there position there's no way your the front desk support. Sorting on like this . You could be the very reason someone walks out. Shame on you and shame on your company for hiring people with no compassion this is a direct reflection of the company's moral & ethical code.

Jolene Forehand
2 months ago
5

I went there in 2021 and they were so nice. I definitely recommend this place for military or veterans!!

Jason Wallace
2 months ago
5

The staff treats you like family. They are genuinely concerned and really want you to get healthy. The Lunches are also really good quality. You cant Argue with free transportation either.

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