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Hines VA Aurora CBOC

161 South Lincolnway North Aurora, IL 60542
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Top 10 Rehab In North Aurora
Edward Hines, Jr. VA Hospital - Aurora CBOC  IL 60542

About Hines VA Aurora CBOC

The Hines VA Aurora Community Based Outpatient Clinic is located in Aurora, Illinois. This clinic works with veterans and their families, providing them access to mental health services and supportive care for addiction struggles they might be working through.

Other services you’ll find here include primary care, an on site pharmacy and lab and pathology services as well.

As a smaller community outpatient clinic that operates under the greater VA Hines Healthcare System, you’ll find that receiving care here is quite accessible. You can walk in at any time into the clinic or call ahead to schedule an appointment. There are also transportation services to help you get to the clinic as well.

It’s also a close knit community overall and you’ll find that the staff and clinical team here are vested in building meaningful relationships with you throughout your course of care.

Supportive Addiction Recovery

This clinic is an incredibly supportive place to turn to if you know you’re struggling with drug or alcohol use but aren’t quite sure how to begin receiving care. You’ll first meet with a primary care provider here who will evaluate your health needs.

From there, you’ll be referred to the mental health care services within this location that can offer a diagnosis and create a treatment plan.

Their addiction recovery services are rooted in evidence-based practices and you’ll work with addiction counselors, therapists, and others to help you tackle the symptoms and eventually the root cause of your health struggles.

The VA Hines Healthcare network is comprehensive and if you need more robust services you can get connected to the Edward Hines Junior Hospital for more intensive care like inpatient treatment or medication support.

Micro Food Pantry

They also have what they call a micro food pantry here. This is a free resource for veterans and their families where they can come for nutritiously balanced non perishable foods. With regular drop offs from staff and community members, this can be a great resource if you’re a vet who’s experiencing food insecurity.

Latest Reviews

Dorothy Mc
3 months ago on Google
1
We were referred to this office by VNA clinic to see a hematologist and we told the front desk people that we're self-pay. Took us to a room after 20min of waiting, wait another 15 minutes, only to be seen a "student doctor" at least that's what he called himself. He kept asking us questions then he'll leave the room and he did this for quite a few times and then ended up giving us otc prescription for iron pills with a wrong first name on the prescription. We asked politely to change it. When we're about to pay, the lady up front named Delilah Murillo (that's the name she wrote on the paper) had us wait OUTSIDE the hallway,by the waiting area, closed the door and told us to pay $160- CASH. She said they don't take card for payment AT ALL. She even suggested to go get cash from a nearby gasoline station. We were dumbfounded, shocked and frustrated but we had no other choice. Went out to get cash and we came back and walked back inside but then she told us again to meet her outside in the hallway, shut the door behind her again and took the cash payment. I demanded a receipt, so she went back inside and gave us a piece of paper and wrote the amount we gave her and then her initial DM. I asked to write her full name, she looked at me and decided to wrote Delilah Murillo. I was just wondering if anybody has the same experience with this. We have to go back there in a month for follow-up but I was having second thought.
Jim
3 months ago on Google
5
All of the staff has been easy to work with and I have received very good medical care.
Armando Mendoza
5 months ago on Google
5
They are a group of professionals who know their job, in particular the service and care they gave my wife after a pulmonary embolism saved her life. I thank Alma and Dr. Husein for their tremendous services. Thank you always They are a group of professionals who know their job, in particular the service and care they gave to my wife in a pulmonary embolism saved her life. I thank Alma and Dr. Husein for their enormous services. Thank you forever
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Other Forms of Payment

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Men and women in Illinois learn to recognize their strengths and capabilities within a group therapy setting. This helps to boost their self image and self confidence as they work toward overcoming addiction and building a healthier life. Group therapy is a perfect environment for you to see successful recovery behaviors and become inspired to manage your addiction.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Jaime Areizaga-Soto

Chairman of the Board of Veterans’ Appeals

Tanya Bradsher

VA Deputy Secretary

Kurt DelBene

Assistant Secretary for Information and Technology and Chief Information Officer

Dr. Shereef Elnahal

Under Secretary for Health

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2690

Contact Information

Building icon

161 South Lincolnway
North Aurora, IL 60542

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near North Aurora

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Reviews of Hines VA Aurora CBOC

3.8/5 (44 reviews)
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Google Reviews

3.8 (44 reviews)
Jaimee Dycus
1 month ago
1

It honestly feels like the people working this center don’t care one hoot about their veterans. I am at risk for an ectopic pregnancy, something they know very well, and they refused to allow me serial hCG testing. They also assured me that for the ONE lab they did get me in for, I’d have the results 24 hours later. I’ve called three times for my results and am now being told I’ll have them in 1-3 business days. Why should I wait 1-3 business days to find out if this pregnancy is healthy or not? I’ve had this same test done and the results within 12 hours before during my last ectopic. I have known about my pregnancy for a week now and they have made every day of it a living hell by not taking me serious.

Dorothy Mc
4 months ago
1

We were referred to this office by VNA clinic to see a hematologist and we told the front desk people that we're self-pay. Took us to a room after 20min of waiting, wait another 15 minutes, only to be seen a "student doctor" at least that's what he called himself. He kept asking us questions then he'll leave the room and he did this for quite a few times and then ended up giving us otc prescription for iron pills with a wrong first name on the prescription. We asked politely to change it. When we're about to pay, the lady up front named Delilah Murillo (that's the name she wrote on the paper) had us wait OUTSIDE the hallway,by the waiting area, closed the door and told us to pay $160- CASH. She said they don't take card for payment AT ALL. She even suggested to go get cash from a nearby gasoline station. We were dumbfounded, shocked and frustrated but we had no other choice. Went out to get cash and we came back and walked back inside but then she told us again to meet her outside in the hallway, shut the door behind her again and took the cash payment. I demanded a receipt, so she went back inside and gave us a piece of paper and wrote the amount we gave her and then her initial DM. I asked to write her full name, she looked at me and decided to wrote Delilah Murillo. I was just wondering if anybody has the same experience with this. We have to go back there in a month for follow-up but I was having second thought.

Jim
4 months ago
5

All of the staff has been easy to work with and I have received very good medical care.

Armando Mendoza
6 months ago
5

Son un grupo de profesionales que saben su trabajo, en particular el servicio y la atención que dieron a mi esposa en una embolia pulmonar salvaron su vida. Agradezco a Alma y el Dr. Husein por sus enormes servicios. Gracias por siempre 🙏🏻 They are a group of professionals who know their job, in particular the service and care they gave to my wife in a pulmonary embolism saved her life. I thank Alma and Dr. Husein for their enormous services. Thank you forever 🙏🏻

T
1 year ago
5

The entire clinic is friendly and I'm very happy with the doctor I have at this location.

Rogelio Esparza
2 years ago
5

Amazingly awesome

Gary Nelson
2 years ago
5

Always helpful!

Ernest Feret
2 years ago
1

Anyone actually know the number to this place? The dialed number just gives you the Hines general menu. I sometimes need to call to schedule or reschedule an appointment or recently I got a surgery and needed to get the stitches out and I was told by my doctor to call the clinic to get them removed. So I called the number posted here but navigating the menu options doesn't actually give you a direct line to this even when you walk in the YOU SEE PEOPLE AT THE FRONT DESKS ON THE PHONE. The people at the front desk help set up appointments but they receive these calls thru a special appointment line, no ones actually directly calling the place. Something I taught was gonna be a simple task has left me confused with no results. Tomorrow I will end up going there with no appointment just to see if can get the stitches out. In all fairness, this happens everywhere in Healthcare so im not surprised.

AndyS 67
2 years ago
4

Awesome medical staff. The young man checking us in needs a lesson in phone etiquette. Was on his phone on a personal call with the speaker on. Really. Come on man. The supervisor needs to correct this issue.

mjpg115
2 years ago
5

I have been to the VA enough times in the last 27 years to know that if you complain about anything other than perhaps the care your doctor has given you , because to error is human , then its you . You are the problem.

Kristen
2 years ago
1

George Zang
3 years ago
5

Overall Experience
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