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NYC Health + Hospitals/Elmhurst

79-01 Broadway Elmhurst, NY 11373
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Elmhurst Hospital Center NY 11373

About NYC Health + Hospitals/Elmhurst

NYC Health + Hospitals Elmhurst is a hospital in New York City, New York that treats individuals with substance use disorder. It’s located in the Elmhurst neighborhood in Queens. Clients can receive inpatient detoxification services and outpatient counseling. The hospital accepts Medicaid and Medicare as well as private health insurance and offers a sliding fee scale for individuals without insurance.

Safe Medical Detox From Opioids

The facility offers acute detoxification, which is the highest level of detox care. It’s designed for individuals who have a severe addiction. You’ll be monitored 24 hours a day so that you’re safe throughout the whole withdrawal process.

The hospital may prescribe you medications such as buprenorphine or methadone to help reduce your symptoms. Once you’ve completed detox, you can be referred to aftercare services.

Outpatient Care Customized To Your Needs in Elmhurst

All patients will be assessed in the central intake unit to determine a program that fits their needs. The hospital provides specialized groups for seniors, women and Spanish speaking individuals. Your group sessions can focus on topics such as relapse prevention, smoking cessation, and wellness. You can choose the groups that are best suited to you and your recovery.

Since you’ll be treated on an outpatient basis, you’ll have time to enjoy all the parks and museums that are near the hospital. The New York Hall of Science features a variety of interesting science and tech exhibits.

Psychiatric Care To Support Your Recovery

NYC Health + Hospitals Elmhurst has a psychiatric staff that can help individuals who have mental illnesses that are contributing to their addiction. They can prescribe you medications to treat mental health issues such as bipolar disorder and anxiety.

Latest Reviews

Ibrahime Barry
2 months ago on Google
5
It's a good hospital with very friendly employees.
Felipe Rincon
2 months ago on Google
1
Friends, don't go to this hospital, especially for emergencies involving babies or minors, friend, they don't treat you well here, it's supposed to be an emergency, but no, they don't treat you quickly, they don't treat me quickly for two hours, I have my son who broke his tongue and for them it's nothing emergency, imagine a bone bleeding tongue, friends, they don't treat you, don't come
Gloria
2 months ago on Google
5
Today, I was seen by a nurse from the lab named Andrade. She was very diligent, kind, and above all, considerate in drawing the blood, since my veins are very difficult to draw. It didn't take long at all and the blood draw was easy. Thanks to the entire staff at Elmhurst Hospital, because they work with love, patience, and dedication to the patient.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff

Dr. Mitchell Katz

President & CEO

Machelle Allen, MD

Senior VP Chief Medical Officer

Deborah Brown, JD, MSW

Senior VP Chief External Affairs Officer

Natalia Cineas, DNP, MSM-N, MBA, RN, NEA-BC, FAAN, FADLN

Senior VP Chief Nurse Executive

Andrea G. Cohen, JD

Senior VP, Legal Affairs and Labor Relations General Counsel

Nichola Davis, MD, MS

Vice President Chief Population Health Officer

Danielle DiBari, Pharm.D

Senior VPP, Business Operations, Chief Pharmacy Officer, Chief Procurement Officer

Kenra Ford, FABC, MBA, MT(ASCP)

VP Clinical Services Operations and Medical & Professional Affairs

Contact Information

Phone icon (718) 334-4000
Building icon

79-01 Broadway
Elmhurst, New York 11373

Fact checked and written by:
Eric Owens
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Elmhurst

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Reviews of NYC Health + Hospitals/Elmhurst

2.6/5 (1604 reviews)
5
Staff
5
Amenities
3
Meals
5
Value
5
Cleanliness
5
509
4
100
3
50
2
64
1
905

Reviews

5
Therapy

I was me and treatment the best help they did with us. They help out so much 10 years ago they really got back on our feet. If we're not feel sent back too room. I really appreciate very much. It help out alot what they did for us and family

Ilene P.
Reviewed on 6/25/2024
Staff
5
Amenities
5
Meals
3
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (1603 reviews)
ronny betancourt
6 days ago
5

Great care and it’s clean psch ward and great workers

Chelsea Lee
6 days ago
1

This hospital is the worst. Waiting on line at this ER trying to get help for my family member as he's vomiting and can't stand up straight. He cant open his eyes or walk on his own. His body is cold but he says he's feeling hot. AND THERES NO ONE AT THE FRONT DESK AT 11:31AM in the morning to help take us in. This is ridiculous. Life or death if you can avoid this hospital please do. My sibling went to park at the lot and no attendant there. We drove the NYP on Booth Memorial. I was relieved and started to cry with the amazing care they had. They saw my family member struggling to walk. The security gave us a wheel chair immediately and the nurse gave us a bucket because he looked like he was going to vomit. Then saw how pale he was and took him in right away. I believe everything happens for a reason. Leaving Elmhurst Hospital was the best choice.

Diana S
1 week ago
1

Worst experience ever! Never ever again will I come back to this place! How is this hospital still opened!! Doctors and nurses get your shit together because this hospital is not it!! Thank god for the doctor in my family whose advice I took and left to go to LIJ! Because god only knows what would have happened if I would have stayed. This place looks like a third world country.

stanislaus hans
3 weeks ago
1

Takes forever to make an appointment here and everyone deflecting responsibility and the patient left unattended with no solution

Nirvana Garcia
3 weeks ago
3

Radiology Department Doesn’t speak Spanish? In a neighborhood where most of people are Latinos? I see how the front desk lady struggles offering customer service to the patients. She doesn’t even use the interpreter. Is too frustrating see how she yells at patients in English that she doesn’t speak spanish. Patients have the right to understand and they stay confused guessing the interactions. Please make something about that.

M C F
1 month ago
5

I centralized my healthcare at Elmhurst many years ago, tired of private hospital and private practitioners' over-billing. Not only have I received outstanding care at Elmhurst, but also my records, providers, appointments and results are on the NY health and hospitals website, easily accessible. Furthermore charges are always accurate, and affordable.

Venice Casiño
1 month ago
1

Arrived at 4:10 pm for my 4:30 ultrasound appointment. Time now: 8:40 pm and they still didn’t call my name.

ine ine
1 month ago
5

I highly recommend this hospital and its exceptional team of doctors, nurses, and support staff. Their professionalism, compassion, and commitment to patient care are truly outstanding. Throughout my experience, I was treated with great respect, empathy, and attention to detail that made a real difference in my comfort and recovery. Every member of the team demonstrated not only medical expertise but also a sincere dedication to human connection and kindness. I am deeply grateful for the care I received and would confidently recommend this facility to anyone in need of quality, compassionate healthcare. Thank you so much for everything 🙏🫶♥️

kevin d sanchez
1 month ago
1

Wish I could give it a 0 star worse place to go have you waiting there for hours just to not treat your properly n js give you medicine n tell u your fine

Just Tena
1 month ago
1

Very disappointed with Elmhurst Hospital. We have been here for over half an hour, and no one has even taken our information yet. It’s extremely crowded, and the staff seems completely overwhelmed and disorganized. There’s no system in place to make sure patients are seen or even acknowledged. This is unacceptable, especially in an emergency situation. Patients deserve better care and respect.

Annamaria CK
1 month ago
5

I’m been going here for 25 years and my appointments are always on time and the hospital is always open and clean .

Gulnur Alicanoglu
1 month ago
3

We brought my dad here. The only thing ı did not like about the food service is that, he was in critical care and they brought food and we fed him. There was another old man next to him sharing a room. The old man had no family member. They just bring the food and leave. No one to feed him. And they come and take the food. The man cannot get up from his bed. So the food goes back untouched. I felt like there should be nurse aid helping people eat who have no one . I thought this was very weird.

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