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NYC Health + Hospitals/Elmhurst

79-01 Broadway
Elmhurst, NY 11373
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Elmhurst Hospital Center NY 11373

About NYC Health + Hospitals/Elmhurst

NYC Health + Hospitals Elmhurst is a hospital in New York City, New York that treats individuals with substance use disorder. It’s located in the Elmhurst neighborhood in Queens. Clients can receive inpatient detoxification services and outpatient counseling. The hospital accepts Medicaid and Medicare as well as private health insurance and offers a sliding fee scale for individuals without insurance.

Safe Medical Detox From Opioids

The facility offers acute detoxification, which is the highest level of detox care. It’s designed for individuals who have a severe addiction. You’ll be monitored 24 hours a day so that you’re safe throughout the whole withdrawal process.

The hospital may prescribe you medications such as buprenorphine or methadone to help reduce your symptoms. Once you’ve completed detox, you can be referred to aftercare services.

Outpatient Care Customized To Your Needs in Elmhurst

All patients will be assessed in the central intake unit to determine a program that fits their needs. The hospital provides specialized groups for seniors, women and Spanish speaking individuals. Your group sessions can focus on topics such as relapse prevention, smoking cessation, and wellness. You can choose the groups that are best suited to you and your recovery.

Since you’ll be treated on an outpatient basis, you’ll have time to enjoy all the parks and museums that are near the hospital. The New York Hall of Science features a variety of interesting science and tech exhibits.

Psychiatric Care To Support Your Recovery

NYC Health + Hospitals Elmhurst has a psychiatric staff that can help individuals who have mental illnesses that are contributing to their addiction. They can prescribe you medications to treat mental health issues such as bipolar disorder and anxiety.

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Fact checked and written by:
Eric Owens
Edited by:
Nikki Wisher, BA

Latest Reviews

Peace Market
1 month ago on Google
1
I had a deeply disturbing experience at this hospital. During intake, the forms asked for unnecessary and highly personal information about my race, religion, and even details about my upbringing. This felt discriminatory and invasive, especially in a healthcare setting. To make matters worse, the man at the front desk treated me with clear hostility and disrespect. His attitude came across as hateful, which only amplified my discomfort and alarm. The entire experience left me feeling that something very wrong — possibly even dangerous — is happening here. Patients deserve care and dignity, not discrimination or intimidation. I left feeling unsafe and unsettled, and I strongly urge others to be cautious about seeking treatment at this facility.
Gri Shi
1 month ago on Google
5
I want to sincerely thank Elmhurst Hospital—all the surgeons, doctors, nurses, and every team member of this incredible institution. On May 19th, 2024, you saved my husband’s life. He went through four cranial surgeries, and thanks to your expertise and dedication, today he is recovering, feeling better, and preparing to return to everyday life. It took me a year and a half to write this review, because I didn’t know how his story would unfold. Now, with hope and gratitude, I can finally say thank you. A special thanks to Dr. Zachary Hickman, Dr. Rappaport, Dr. Carr, and the entire surgical team. Our deepest gratitude to Valeriya Bokova, who became our guardian angel throughout these 1.5 years, supporting both me and my husband with care and compassion. We are also grateful to the emergency team who brought us safely to Elmhurst, the reception staff, the surgery and ICU teams, the aftercare and rehab staff, and truly everyone who helped us on this difficult journey. From the bottom of our hearts—thank you very much. We wish you all strong health and happiness.
christogoal
1 month ago on Google
1
The service at this hospital is the worse my mom was involved in a bad accident was admitted at 5 pm didn’t saw a doctor till 7 am worse hospital in the area
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.3 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff

Dr. Mitchell Katz

President & CEO

Machelle Allen, MD

Senior VP Chief Medical Officer

Deborah Brown, JD, MSW

Senior VP Chief External Affairs Officer

Natalia Cineas, DNP, MSM-N, MBA, RN, NEA-BC, FAAN, FADLN

Senior VP Chief Nurse Executive

Andrea G. Cohen, JD

Senior VP, Legal Affairs and Labor Relations General Counsel

Nichola Davis, MD, MS

Vice President Chief Population Health Officer

Danielle DiBari, Pharm.D

Senior VPP, Business Operations, Chief Pharmacy Officer, Chief Procurement Officer

Kenra Ford, FABC, MBA, MT(ASCP)

VP Clinical Services Operations and Medical & Professional Affairs

Contact Information

Building icon

79-01 Broadway
Elmhurst, New York 11373

Explore Other Centers Near Elmhurst

Reviews of NYC Health + Hospitals/Elmhurst

2.6/5 (1604 reviews)
5
Staff
5
Amenities
3
Meals
5
Value
5
Cleanliness
5
537
4
105
3
52
2
65
1
967

Reviews

5
Therapy

I was me and treatment the best help they did with us. They help out so much 10 years ago they really got back on our feet. If we're not feel sent back too room. I really appreciate very much. It help out alot what they did for us and family

Ilene P.
Reviewed on 6/25/2024
Staff
5
Amenities
5
Meals
3
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (1603 reviews)
robert koala
1 week ago
1

Tha pharmacy is insanely low staffed takes hours just to pick up meds. It wont becready even 2+ hours after they say it will, the line is at least 30 mins just to hear that

Emmy Millie
2 weeks ago
5

liz d
2 weeks ago
1

The worst hospital attention. You will die first than see the doctor.

Elsa Simbana
2 weeks ago
5

Por primera ves vine a Este ospital la verdad excelente vine con mi niño enfermo de una ves todos me atendieron mediato gracias a Diocito muy. Buena. Attention.

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