Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Emerson Hospital

133 Old Road to Nine Acre Corner Concord, MA 01742
Claim Profile
Emerson Hospital Addictions MA 1742

About Emerson Hospital

Emerson Hospital, located in Concord, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Emerson Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Emerson Hospital has received accreditations from The Joint Commission.

Latest Reviews

Erin McGowan
2 months ago on Google
5
I cannot express enough how grateful I am to have Emerson merely 10 minutes from our house. I just recently returned from my second emergency visit with my little ones - this one resulted in an admission and was so impressed with the level of skill, compassion, expediency, and attention to detail I found in the support of myself and my young son. It was under an hour from triage to being admitted with oxygen support, a chest x-ray, and lab work being run. We are so lucky to have such an incredible resource so close to home.
Mart Maliza
2 months ago on Google
5
I came when I was very sick in the emergency room and later taken up to the hospital, the nurse's and doctors are very supportive ,nice and caring I can't appreciate you enough.
WORKrelated
2 months ago on Google
1
This visit was absolutely disappointing. I went there with my mother due to high blood sugar and looking forward medical attention. The triage gentleman was very kind to me, and promised me a room. When we got called up, we got put out into an ambulance walk-way with a little bed and the air smells like old pee. I got confused and I thought I was getting a room, but they told us that s all they have for us right now! Me and my mother were getting sick from the urine smell and asked to be moved, again we got denied. I went to use the bathroom about an hour later and walked down the hallway, I saw some vacant rooms. I was like, are you serious?? and went back to that hallway PISSED. Nobody came to see us for 3hrs, nurses just eating in the back chatting, and the doctor just walking around making eye contact with me sometimes, and still not seeing me. I had to pull out MY OWN blood sugar testing kit and test myself in the hospital, because nobody was coming to see me!About another hour later of nobody coming to see me, I walked out and checked back in all over again, as a desperate attempt to get another room and get out of that hallway. I was like PLEASE, I NEED HELP. Just HELP ME! And the registrar is getting all pissy and passive aggressive with me for checking back in all over again, and some nurses giving me side-eye looks and glances, and running over to the registrar laughing and giggling. I m actually going to call and report this visit. Absolutely unacceptable. This hospital was NEVER like this many years ago! It was such a great hospital, and now I don t know what the hell happened to Emerson. This place drastically changed!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.3 / 10

Location

Accepted Insurance

Emerson Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

Couples therapy in Massachusetts is a short term therapy designed to equip you both with the skills you need to address conflicts and challenges in your relationship. During sessions, your counselor may meet with you individually and together.

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

The life skills you'll learn in rehab range from financial management to practicing healthy self care. They help you learn how to solve problems and make decisions, as well as develop healthy interpersonal relationships – all of which are key to successful recovery.

Staff & Accreditations

Staff

Christine Schuster, RN, MBA

President & CEO

Eric Stastny, MHA

Senior VP of Operations & COO

Stephen Coco

Senior VP & CFO

Barrett Kitch, MD, MPH

Senior VP of Clinical Affairs & CMO

Mark Mahnfeld, RN-BC, MBA, MSN NEC-A

VP of Patient Care & Chief Nursing Officer

Renee Fosberg

VP & CIO

Dave Ryan JD

VP of Human Resources

Jacqueline Clancy

VP of Strategic Marketing & CMO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (978) 369-1400
Building icon

133 Old Road to Nine Acre Corner
Concord, MA 01742

Rehab in Cities Near Concord

Left arrow iconBack to MA

Reviews of Emerson Hospital

3.3/5 (100 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
113
4
16
3
7
2
12
1
75

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (100 reviews)
J J
4 weeks ago
5

HONESTLY like in reality and completely sober… Emerson mental health facility could use much better showers and the roommate sitch wasn’t 10/10 but they surprisingly did a good job with breakfast/lunch/dinner and the staff I could not imagine working there for reals …overall weirdly 10/10 immersion like feel very much do not recommend actually going there ever

Oriley Grayson
1 month ago
1

Friday April 25th 2025 To Thursday May 1st 2025 Dr. Zemin Wang MD tried to put me into a false sense of security, saying she’s not rushing out of the hospital, she’s not discharging me after switching my 12 MG’s of IV Morphine to Liquid Morphine 30 MG on Monday, April 28th, 2025, & then afterwards said, “ Let’s try this & see how it goes.” I agreed to try this. Tuesday & Wednesday went by. On Tuesday, I told her that the Liquid Morphine frequency is too long & to change it to every 2 hours instead of 3 because that’s what I’m usually on while my pain isn’t under control. She said, “ No, she won’t change the frequency.” So then I asked her to change the dose of Liquid Morphine I’m getting. She also said no, she won’t do that either. Dr. Zemin Wang is an untrustworthy doctor that won’t be upfront & honest with you, but she would rather lie to your face than tell you the truth! She’s one of the worst doctors I’ve ever had at Emerson Hospital in MA. Also be careful she may spring a discharge on you the same day without letting you know. You really need to have the right doctors & the right people willing to help you get better & feel better!!

Kate Hill
1 month ago
3

5 stars for the birthing center, but the rest of the hospital has changed. The culture, the bedside manner, the coordination of care have sunk. Recent experiences have not lived up to the Emerson reputation.

Brenda Chea
2 months ago
5

Huge shoutout to this hospital—this was our first time here, and we’re not even from the area. Still, I have to give major credit to the incredible doctor and nurses. We brought in our daughter, who has a severe peanut allergy, and they acted fast. They took her in immediately, gave her the necessary medication right away, and did everything they could to keep her comfortable. Truly grateful for the care we received.

Erin McGowan
2 months ago
5

I cannot express enough how grateful I am to have Emerson merely 10 minutes from our house. I just recently returned from my second emergency visit with my little ones - this one resulted in an admission and was so impressed with the level of skill, compassion, expediency, and attention to detail I found in the support of myself and my young son. It was under an hour from triage to being admitted with oxygen support, a chest x-ray, and lab work being run. We are so lucky to have such an incredible resource so close to home.

Charles Birnberg
2 months ago
5

Mart Maliza
2 months ago
5

I came when I was very sick in the emergency room and later taken up to the hospital, the nurse's and doctors are very supportive ,nice and caring I can't appreciate you enough.

WORKrelated
3 months ago
1

This visit was absolutely disappointing. I went there with my mother due to high blood sugar and looking forward medical attention. The triage gentleman was very kind to me, and promised me a room. When we got called up, we got put out into an ambulance walk-way with a little bed and the air smells like old pee. I got confused and I thought I was getting a room, but they told us “that’s all they have for us right now!” Me and my mother were getting sick from the urine smell and asked to be moved, again we got denied. I went to use the bathroom about an hour later and walked down the hallway, I saw some vacant rooms. I was like, are you serious?? and went back to that hallway PISSED. Nobody came to see us for 3hrs, nurses just eating in the back chatting, and the doctor just walking around making eye contact with me sometimes, and still not seeing me. I had to pull out MY OWN blood sugar testing kit and test myself in the hospital, because nobody was coming to see me! About another hour later of nobody coming to see me, I walked out and checked back in all over again, as a desperate attempt to get another room and get out of that hallway. I was like PLEASE, I NEED HELP. Just HELP ME! And the registrar is getting all pissy and passive aggressive with me for checking back in all over again, and some nurses giving me side-eye looks and glances, and running over to the registrar laughing and giggling. I’m actually going to call and report this visit. Absolutely unacceptable. This hospital was NEVER like this many years ago! It was such a great hospital, and now I don’t know what the hell happened to Emerson. This place drastically changed!

nai boo boo
3 months ago
1

I’ve been getting seen at Emerson all my life, I’ve came here since I was a newborn baby. But this experience was absolutely appalling. I’m a type 2 diabetic who has had a dangerous blood sugar level this visit of 290, and my mother took me to the emergency room to get seen. Mind you this is my 7th time at Emerson, as I’ve been coming here all week seeking help because I’ve been having other problems, and the hospital kept discharging me. This visit, I went to the hospital at 10:50pm due to high blood sugar and headaches/backaches. It took about 30 minutes until I was seen at triage by this very nice gentleman. He took my blood sugar, blood pressure, and my blood sugar went down to 210. So it was going down, but it was still very high. I was told to go back out and wait in the waiting room and someone would be out to give me a room. I said okay, no problem with that. After about 15 more minutes waiting in the waiting room, they called me in. They took me to the ambulance entrance door that had a bed in the hallway, and just plopped me there. I got confused, and asked “I thought I was getting a bedroom? The man down in triage told me you guys were going to give me a room.” The little teenage boy with the red scrubs and multiple face piercings told me that this was all they had, and they’re very backed up so they had to put me here. So I said fine, and I sat on the bed in the hallway while my mother just stood there. Nobody came out to check on us. The nurses and the doctor were just in the back chatting, eating, and laughing. I had to get out of the bed and get my mother a chair for her to sit on, because nobody offered her a seat. Where we were was absolutely cold, disgusting, and it smelled like old urine. My mother got up multiple times to ask the nurses if we may be moved to a different room, because the both of us were getting sick from the smell. They kept telling us that they’re “backed up”, and that’s all they had for us right now. About 10 minutes later, I had to use the restroom, so I actually got up and walked down the hallway and took a right to search for it. When I was walking, I saw so many vacant rooms that were clean, with the lights on. Room 12, 10, 8, 7, and I think a couple more. After I finished using the bathroom, I was outraged! I complained to my mother that I’ve seen plenty of rooms that were empty and clean, yet the nurses refuse to put us in a clean room. I sat back down on the bed heavily upset, and tapping my feet. There was another patient in front of me that was suffering, and the nurses just turned and looked at her. She was hacking and gagging, and all of them still just sat and looked at her. It was when that patient yelled, “HELLO! HELLO? Someone please help me!” And THAT’s when like, 2 nurses got up and just hooked her to an IV. I couldn’t believe it. My mother was getting increasingly miserable and the urine smell was making her sick, and she was trying to cover the smell using her jacket and bending her head down. I was attempting to plead and beg with the nurses to get us out of that specific hallway and go into a quiet room (again, there were PLENTY of vacant rooms I’ve seen), but I’ve changed my mind and told my mother that I was going to walk out of the hospital, and re-check back in. At this point, it’s been 3 hours and NOBODY came to see us. I’ve even made eye contact with the doctor several times, and he didn’t come over to see me. Frustrated, I left the hospital with my mother and turned around and walked back in. The Triage registrar of the night was confused and told me, “Your looking to go back in the door?” And I said “No I’m actually looking to check back in please, and start all over again.” And she said okayyyyyy….. and checked me back in. She was very passive aggressive and had me take a seat. It’s been ANOTHER hour and nobody came to see us. ABSOLUTELY DISAPPOINTING! I’m looking forward to reporting this visit!

Ryan MacDougall
3 months ago
5

I've had horrible experiences here before, However at the time of writing this, I am amazed at how far it's come, at least for a Thursday afternoon. It was a quick visit, they got what they needed done, it appeared they brought people in according to when they came in. Everyone was very nice, and no one told me what to do like most hospitals I've had to deal with. I was on my way within 4 hours or so, It Could've been way worse.

Alex Mutton
3 months ago
1

HORRIBLE PLACE HORRIBLE PEOPLE, TREATED MY SON LIKE A CRIMINAL JUST BECAUSE HE WAS IN THE MENTAL HEALTH UNIT … NO COMPASSION , NO EMPATHY , NO BRAINS , TRAPPED MY SON FOR 3 DAYS, REFUSED TO GIVE HELP OR ANYTHING!! MY SON LOST HIS MIND MORE IN THERE THAN BEFORE HE WENT IN THERE FOR METNAL HEALTH ISSUES … STAY AWAY GO TO ANY OTHER HOSPITAL THEY HAVE NO IDEA WHAT THEY ARE DOING AND ABUSE THEIR PATIENTS

Shay
3 months ago
1

Billing is impossible to get a hold of.visits are getting billed incorrectly and not one call back.Pay attention to your statements

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Emerson Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Springfield VA Clinic
Springfield, MA (413) 731-6000

Springfield VA Clinic

VA Central Western Massachusetts Healthcare System - Springfield CBOC is a p... read more.
NFI – Structured Outpatient Addiction Program – SOAP
Haverhill, MA (978) 373-1181

NFI – Structured Outpatient Addiction Program – SOAP

NFI - Structured Outpatient Addiction Program (SOAP) provides substance abus... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline