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Emerson Hospital

133 Old Road to Nine Acre Corner
Concord, MA 01742
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Emerson Hospital Addictions MA 1742

About Emerson Hospital

Emerson Hospital is a full-service medical center in Concord, Massachusetts that offers inpatient behavioral health treatment and recovery services for adults with substance use disorders. The hospital’s secure 31-bed Behavioral Health Unit provides 24-hour care for patients managing addiction and co-occurring mental health conditions. Emerson integrates medical and psychiatric care on a single campus, ensuring patients receive support during acute withdrawal and stabilization.

Inpatient Detox and Behavioral Health

Emerson’s core offering is hospital-based detoxification and inpatient behavioral health care for adults. Patients can access detox by contacting the dedicated triage team or presenting to the Emergency Department, where 24/7 psychiatric triage is available for evaluation and placement.

Inside the secure unit, treatment combines medical monitoring with structured therapeutic programming. Patients participate in individual and group therapy sessions designed to address the psychological and behavioral aspects of addiction, while around-the-clock medical oversight ensures safe management of withdrawal symptoms and any co-occurring health concerns.

Emergency Psychiatric Triage and Crisis Support

Emerson’s Emergency Department provides 24/7 psychiatric triage for individuals and families facing behavioral health crises. This service includes diagnostic evaluation, risk assessment and assistance coordinating appropriate inpatient or outpatient care, offering a clear entry point for urgent substance use situations.

 

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Latest Reviews

Kamini Mason
3 weeks ago on Google
5
I recently spent several days at Emerson Hospital, and despite being there during a very difficult and physically painful time, I left with an incredible appreciation for the quality of care and compassion I received. The nurses who cared for me—Autumn, Mary, and Jenna—each made a meaningful impact on my experience, and I truly cannot thank them enough. Nurse Mary stood out for her incredible attention to detail and willingness to advocate for me. She took the time to review my care, ask questions, listen to me, and make sure that the things being done for me actually made sense for my individual situation. She didn’t just treat me like another patient—she paid attention to the person behind the chart. Nurse Jenna was simply one of the sweetest people I encountered during my stay. Her kindness, warmth, and genuine concern were evident every time she came into my room. She consistently checked on me and made sure I had whatever support I needed. Her compassion brought a sense of comfort during a time when I really needed it. But Nurse Autumn deserves a special mention. There was something about the way Autumn cared for me that I will never forget. She made me feel like family. That may sound like a simple statement, but anyone who has ever been hospitalized knows how difficult it can be to feel truly seen and cared for when you’re surrounded by unfamiliar people, medical equipment, tests, and uncertainty. Autumn somehow managed to make that environment feel different. She was attentive, knowledgeable, compassionate, and continuously checked on me. She involved me in my care, listened to me, and made me feel as though my well-being genuinely mattered to her. While I was experiencing significant physical pain and going through a difficult time, having a nurse who could make me feel safe, respected, and cared for on that level was incredibly refreshing. Autumn didn’t just provide nursing care—she provided comfort. This experience gave me an entirely new appreciation for nurses and the role they play in a patient’s recovery. The compassion, advocacy, patience, and humanity that Mary, Jenna, and especially Autumn showed me are things I will remember long after leaving Emerson. To the nursing staff at Emerson Hospital: thank you. You do so much more than care for patients medically. You care for people during some of the most vulnerable moments of their lives, and that matters. I am incredibly grateful for the care I received and would absolutely recommend Emerson Hospital based on the exceptional nurses who cared for me. Five stars, without hesitation. ❤️ The food was just okay…. 🙈
Patrice Polisar
3 weeks ago on Google
5
Sunday was a fitful night, my heartbeat too fast to stay asleep, even sitting up. Monday morning, my cardiologist's office insisted the first available appointment was September 1. I couldn't wait. I went to the Emerson Hospital ER, minutes away in Concord, MA. Despite a waiting room full of people, they took me in in no time and, after blood tests and an EKG, diagnosed me with afib, atrial fibrillation. In 24 hours, I had a chest x ray, an echocardiogram, and meds to bring my heart rate down and into rhythm. Every care giver, from intake to every nurse and doctor, was professional and attentive. I could not have asked for better care and will always be thankful for landing in such capable hands at a frightening time.
earl barter
2 months ago on Google
5
I just had a procedure with dr Ayala,tea,Colleen and Dr Smith who is the best experience of my life
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Emerson Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

Couples therapy in Massachusetts is a short term therapy designed to equip you both with the skills you need to address conflicts and challenges in your relationship. During sessions, your counselor may meet with you individually and together.

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

The life skills you'll learn in rehab range from financial management to practicing healthy self care. They help you learn how to solve problems and make decisions, as well as develop healthy interpersonal relationships – all of which are key to successful recovery.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Staff & Accreditations

Staff

Christine Schuster, RN, MBA

President & CEO

Eric Stastny, MHA

Senior VP of Operations & COO

Stephen Coco

Senior VP & CFO

Barrett Kitch, MD, MPH

Senior VP of Clinical Affairs & CMO

Mark Mahnfeld, RN-BC, MBA, MSN NEC-A

VP of Patient Care & Chief Nursing Officer

Renee Fosberg

VP & CIO

Dave Ryan JD

VP of Human Resources

Jacqueline Clancy

VP of Strategic Marketing & CMO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Emerson Hospital.

Contact Information

Building icon

133 Old Road to Nine Acre Corner
Concord, MA 01742

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Reviews of Emerson Hospital

3.32/5 (260 reviews)
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Google Reviews

3.32 (260 reviews)
Justfor TeeVee
1 week ago
1

Billing is very sloppy. Registration calls to verify your insurance and then removes your active insurance by "updating" the member number to an incorrect one when correct one was already in system. Then billing finds an inactive policy from 10 years ago and bills that. Then you start getting bills for thousands of dollars from the hospital and the docs. All because of people being sloppy in their work. You telephone to read them the correct information and beg them to stop changing the info you entered correctly. Ten phone calls later, they verify the active insurance you had all along. But they see it is from a national provider doing business in several states. Instead of billing the correct MA entity, they bill an out of state entity. You can spend half your waking hours trying to fix their mistakes. They don't care enough about people to just get it right the first time.

TM L
1 week ago
1

The most disorganized facilitate.Your given a 10 am appointment, you check in clearly though a computer & a live person, as you sit and wait you receive an EMAIL STATEING THAT YOUR SURGERY IS MOVED TO 2PM..really..what they don't know im here .so I get to sit for 4 hours..the receptionist couldn't even tell me about this..so now im looking at MAYBE A 2 PM SURGERY 2 HOUR RECOVERY..8 ,9 hours of my time and really no one CARES ABOUT ME, MY TIME OR MY SITUATION... Health care isn't what it use to be ALL IT IS A MONEY MAKING BUSINESS...AWFUL..IM ALL SET WITH THIS PLACE..good luck to anyone that goes there, plan a overtime bag and no human interaction..oh yes THE TVs are fake..that are in the Waiting area ..what a truly disappointing experience AWFUL

John F
1 week ago
2

My experience waiting for my wife who was having an outpatient surgical experience. Garage parking lot was full. Had to drive around a lot to find an open spot. Clerical staff in waiting room were unprofessional: Constantly loudly socializing with each other. A guy spent 30 minutes loudly refilling a vending machine. Couldn’t that have been done during off-hours?

C M
2 weeks ago
3

I went there suggested from an immediate care with the possible kidney stone that I did show signs of it was shown with blood work and urine analysis and not being able to get a vein that I was dehydrated, which was the cause of the horrible lower back pain dark urine and traces of blood. This is simple healthcare 101 Additionally, was not even offered a pillow for the bed that I was in the triage area hallway. My girlfriend asked me to pull the nurses cord to ask for a pillow, and I had told her what cord there’s no cord here in the hallway lol

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