800-784-1361
Don't use Mountainside Outpatient Behavioral Health. They will waste years of your life and then tell you there is no one on staff to deal with your particular problem. Then out comes the list of alternative providers. Please don't accept patients in the first place if you t ...
About Mountainside Hospital Outpnt Behavioral
Mountainside provides inpatient and outpatient therapy programs, a partial hospitalization program and an intensive outpatient program for those who aren’t eligible for the partial hospitalization program. During the intensive outpatient program, you’ll attend individual and group therapy sessions three times a week in the morning.
Their inpatient unit has space for 30 adults. On top of caring for those experiencing addiction to alcohol or drugs, they also look after anyone experiencing psychosis or paranoia, living with bipolar or ADHD, and going through adjustment disorder.
Their outpatient services are available to children aged five and up, adolescents, adults and seniors. The program involves individual therapy and group sessions.
A great feature of this center is that all of their psychiatrists are trained to provide quality geriatric mental health support to older patients. Many addiction treatment centers have age limits that prevent seniors who are experiencing addiction from getting the help they need. This center aims to provide seniors with a vibrant and fulfilling recovery experience. The program is designed to be an efficient, short term solution that stabilizes your condition enough for you to return to your normal life. Their services include traditional therapy methods like cognitive behavioral therapy and addiction groups, as well as contemporary treatments like music therapy and recreational therapy.
Fact checked and written by:
Hayley Wilson
Edited by:
Kerry Nenn, BSW
Latest Reviews
I was admitted to the emergency room Tuesday afternoon. I was hospitalized that night. I underwent gallbladder surgery on Wednesday afternoon. I was discharged Thursday afternoon. All my nurses were nice. All the doctors I spoke to were nice. My food tasted fine. The housekeeper cleaned the room. They forgot to write down the diagnostic code for my prescription and we were forced to come back, but they gave us the code and a number so we could reach them if there was an issue. I liked this place. I'd come back.
I had taken my 79 year old mother to the emergency room as she was having a stroke. Ms Arlene the RN That was on call approximately at 10 pm informed me in an extremely rude manner that I cannot go with my mother to wait outside for her while having a CT Scan. I informed her that I was aware. She was extremely rude to my mother and father and said that I cannot stay with my mother when they admitted her after the doctor told me that I was allowed to stay with her. My father informed her in a kind manner that the doctor allowed me to stay with my mother. I asked her to please not have an attitude with us because this is a very sensitive situation and time. She said for me to bring down my attitude first. She was extremely unprofessional and began provoking me as I asked to speak with her supervisor. She was yelling in the hallway and said the manager was over there. As I was walking to accompany my mother to her room she began to roll her eyes and stare at me. I have never been in such an unprofessional environment at such a serious and vital time. It's heartbreaking that a nurse could be so rude and cold hearted toward someone who is in such a serious condition as my mother. She was very disrespectful and unprofessional. I hope that no other patient ever has to be treated in such a horrible manner. I am a licensed master social worker and the way that we were treated was horrible. Its unethical and she should be reprimanded for her unprofessional behavior. It was unbelievable the way she carried on in the emergency room.
Response from the owner1 week ago
Hi Laura, thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your full name, phone contact information, patient name, and any additional details regarding your experience. Please include Hackensack Meridian Mountainside Medical Center in the subject line of the email. Thank you. - Lori
My experience with this hospital was extremely unprofessional and upsetting from start to finish. Every person I spoke to over the phone was rude, dismissive, and showed absolutely no willingness to help me. I was desperately trying to locate my loved one, and instead of assisting me, they kept transferring me over and over again to different departments as if no one wanted to take responsibility.
When I finally reached the correct unit, I was told that my loved one wasn’t even there anymore. I panicked and called back, and the woman on the phone spoke to me with a rude, condescending tone, telling me to “calm down she’s here,” as if my concerns were an inconvenience. When I asked for the update I had been promised by the doctor I spoke with in person earlier, she provided no helpful information at all.
I called again to speak with someone in charge, and another woman immediately cut me off, spoke abruptly, and refused to let me finish my sentence. She already knew who I was calling about and said, “Yeah, she’s in the unit upstairs,” followed by a rude, “What else can I help you with?” as if I was bothering her.
The lack of empathy and compassion was unbelievable. My friend was having a severe episode, and instead of caring for her, the staff treated her like she was a burden. They told her she “wasn’t listening” and “was wasting their time,” and they even talked about her right in front of her, saying they had other patients to deal with.
This is the worst hospital experience I’ve ever witnessed. The staff’s behavior was unprofessional, insensitive, and completely unacceptable. I will never return here, and I truly hope this facility reevaluates the way they treat patients and their families.
Response from the owner1 week ago
Hi kimberly, thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your full name, phone contact information, patient name, and any additional details regarding your experience. Please include Hackensack Meridian Mountainside Medical Center in the subject line of the email. Thank you. - Lori 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.6 / 10
Gallery
Accepted Insurance
Brighton Health Plan Solutions
Consumer Health Network
Clover Health
First Managed Care Option
Horizon Blue Cross Blue Shield
PHCS (Private Healthcare Systems)
Qualcare
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in New Jersey is the process of addressing the complex issues involved with addiction. Challenges are identified and addressed through individual and group counseling. Participants learn how to manage these issues without the use of substances.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff & Accreditations
Staff
Tim O’Brie
CEO
Jonathan Hertz, M.D
Medical Director
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 5956
Contact Information
1 Bay Ave
Montclair, NJ 07042
Get Help Now - 973-969-2144
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