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Heritage Oaks Hospital

4250 Auburn Boulevard Sacramento, CA 95841
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Heritage Oaks Hospital CA 95841

About Heritage Oaks Hospital

Heritage Oaks is contracted with most insurance companies.

If you need inpatient care, you’ll get a structured environment and a custom treatment plan led by a psychiatrist. You might need a short stay of just a few days. Or you might require more intensive support. Either way, Heritage Oaks will provide you with the care you need.

They follow the 12-step disease model to treat addiction. Their inpatient program focuses on stabilizing your symptoms so you can step down to the next level of care.

I like that Heritage Oaks really focuses on continuity in their recovery process. They know that quality outpatient treatment will be what helps you be successful in your home and community spaces. They offer several outpatient programs for this reason to be able to offer you the level of care you need.

Facility Overview

Bed icon 125
Number of Available Beds
Dollar icon $950
Avg Cost per Day

Similar Rehab Centers

Latest Reviews

Emily
4 weeks ago on Google
5
Wonderful outpatient program!! Loved it!!
Response from the owner3 weeks ago
It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Lady Miss
4 weeks ago on Google
1
The Phone etiquette is horrible. I called to inquire about the intensive outpatient program because my insurance said they would refer me here. The woman on the phone, Caroline, was rude. Her intro was "Heritage Oaks!" I then replied, "Hi my name is "XYZ" and I'm..." but I was cut off by her huffing out her exasperated breath or yawn or whatever. Ugh... I just asked for her name and asked why she did that she claimed it was a yawn, but it did not sound like a yawn. It sounded like a gross and rude exhasperated huff. I hung up the phone after I got her name. How am I supposed to take her seriously or this business :-(
Lynn Sanders
1 month ago on Google
5
Social worker Kameron provided unwavering support to my son during one of the most difficult times in his life. Throughout his stay, Kameron maintained regular communication with me and offered reassurance and compassion that brought me comfort during an incredibly challenging period.
Response from the owner3 weeks ago
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Accepted Insurance

Heritage Oaks Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

12-step icon12-Step

Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.

heart-hands iconIntervention Services

When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.

aftercare iconAftercare Support

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Yannis Angouras

CEO

Allison Roebuck

CFO

Ernesto Brizuela, RN

Chief Nurse Officer

Krystin Sommer, BSN, RN

COO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

4250 Auburn Boulevard
Sacramento CA, 95841

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner

Rehab in Cities Near Sacramento

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Reviews of Heritage Oaks Hospital

2.1/5 (251 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (251 reviews)
Emily
4 weeks ago
5

Wonderful outpatient program!! Loved it!!

Response from the owner
It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Lady Miss
4 weeks ago
1

The Phone etiquette is horrible. I called to inquire about the intensive outpatient program because my insurance said they would refer me here. The woman on the phone, Caroline, was rude. Her intro was "Heritage Oaks!" I then replied, "Hi my name is "XYZ" and I'm..." but I was cut off by her huffing out her exasperated breath or yawn or whatever. Ugh... I just asked for her name and asked why she did that she claimed it was a yawn, but it did not sound like a yawn. It sounded like a gross and rude exhasperated huff. I hung up the phone after I got her name. How am I supposed to take her seriously or this business :-(

Lynn Sanders
1 month ago
5

Social worker Kameron provided unwavering support to my son during one of the most difficult times in his life. Throughout his stay, Kameron maintained regular communication with me and offered reassurance and compassion that brought me comfort during an incredibly challenging period.

Response from the owner
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
It's JasmineG
1 month ago
1

Response from the owner
We appreciate your feedback. We would like to get more details about this; please visit http://www.heritageoakshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Christopher Tirona
1 month ago
1

If I could give zero stars, I certainly would. Please, for any reason, DO NOT SEND YOUR FAMILY HERE. The reviews from others are absolutely accurate; the hospital prioritizes medication over actual solutions. As I write this, they are keeping my loved one three hours beyond the 72-hour hold, which violates the LPS Act and Patient Rights, as there has been no re-evaluation by either the doctor or the social worker before the 72-hour period concludes. Additionally, they misplaced my loved one’s belongings, and I had to advocate for them to locate it in an entirely different unit. This is not the facility you want for your loved ones. Some nurses are also quite rude over the phone.

Response from the owner
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your loved one’s concerns. So that we can better assist you, please provide us with your loved one’s full name and location in our facility by visiting http://www.heritageoakshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Christa McCullah
1 month ago
1

Response from the owner
We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.heritageoakshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Rohan Rajan
1 month ago
1

Response from the owner
Hello, Rohan. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.heritageoakshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Rocky Coleman
2 months ago
1

My expense there was OK,

Response from the owner
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.heritageoakshospital.com/contact-us/. Thank you for reaching out.
Alinkar Nyein
2 months ago
1

Response from the owner
Hello, Alinkar. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.heritageoakshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Alex Dominguez
2 months ago
5

the nurses here are very patient and are doing a good thing for humanity. may all the positivity enter this hospital and bless everyone in there. thank you for the job you guys do is of the humble.

Response from the owner
So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Linda Hall
3 months ago
1

Remove my number from this list

Response from the owner
So that we can address your concerns directly, reach out to us by visiting http://www.heritageoakshospital.com/contact-us/.
taku man
3 months ago
2

This hospital stubbornly adheres to the privacy laws, and the front desk is trained to ask you for a "Patient ID"(like a broken record) and without one, even if you are family, you won’t be able to talk to anyone else at the hospital. Our loved one has been admitted to many psych hospitals in the past, and we’ve found that most places would exercise professional judgement and make an exception to share information when they are dealing with an incapacitated patient. The communication policies at this hospital need to be re-evaluated asap.

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.heritageoakshospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
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