The staff is helpful but busy most of the time. Even so, they are friendly, kind, and compassionate. The emergency room looks totally renewed!
About Holyoke Medical Center – Behavioral Health
Holyoke Medical Center is a comprehensive healthcare provider that offers substance use recovery as part of their behavioral healthcare. They’re located along Beech Street in the city of Holyoke in Hampden County, Massachusetts. They provide medication assisted treatment (MAT) to help adults over 18 tackle opioid use issues. MAT is a tried and trusted technique that fosters lasting abstinence. The technique uses meds approved by the FDA alongside behavioral therapy or counseling to deliver holistic care.
Tailored Medication for Supported Recovery
Holyoke Medical Center adopts a personalized approach to medication assisted treatment. This makes sense because people’s struggle with substance use is unique and so are their recovery goals. You’ll undergo a comprehensive evaluation or assessment during intake.
This helps the care team determine your history with opioids, your medical history and what you can expect from recovery. The care team will then work with you to create a personalized care plan based on your assessed needs. They offer oral and injectable buprenorphine as well as oral and injectable naltrexone in their MAT program. Your tailored care will involve a prescription of either of these meds to help you curb cravings and alleviate painful withdrawal symptoms.
The meds take care of the physical symptoms of withdrawal. You’ll attend counseling or behavioral therapy to help you take care of the underlying psychological symptoms and build strong coping mechanisms to prevent relapse. This integrated approach helps you stay longer in treatment, enabling you to master relapse prevention techniques.
The facility offers outpatient behavioral therapy or counseling via referrals. They also provide referrals to support services like recovery coaching and mental health, as well as primary care and harm reduction services. This is to ensure you receive holistic support as necessary for well-rounded healing. The facility accepts referrals from community providers, self-referrals and walk-ins.
Facility Overview
219 Number of Available Beds
Latest Reviews
I love their coffee. Because you can make it yourself just the way you like it. Can I like it because you can put as much can I? And it doesn't get watery. In the sugar water, never lose it taste. You can't even leave it overnight. And it will never loses taste on the scale to 1 to 10 I would give it a 10.
My family member had an excellent experience with the ER yesterday. The staff were friendly, pleasant, and professional. Everything was well organized and treatment was top notch. They even called the next day to follow up which was surprisingly thorough. We are glad we chose this hospital.
this review is for the karen at the front desk who demanded that we sign paperwork in order to leave (we left because we had been waiting for six hours and the issue was not urgent enough to warrant waiting longer). we were then walked back to the nurses station, where the nurses clearly stated yeah, that s fine and no you don t need paperwork. karen then had the audacity to state if you need sutures later, they may not be able to do it. lady, you are not a medical professional. and what you are alleging is tantamount to withholding care. stay in your lane.
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Contact Information
(413) 534-2698 
575 Beech street
Holyoke, MA 01040
Get Help Now - 413-238-6079
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Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS
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