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Jennie Edmundson Memorial Hospital – Behavioral Health

933 East Pierce street Council Bluffs, IA 51503
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Jennie Edmundson Memorial Hospital - Behavioral Health IA 51503

About Jennie Edmundson Memorial Hospital – Behavioral Health

Jennie Edmundson Memorial Hospital – Behavioral Health located in Council Bluffs, Iowa, offers both inpatient and outpatient services. Their programs include behavioral health services that address chemical dependency and include alternative therapies like meditation, yoga, exercise, photography and music. The hospital has a 24-bed inpatient adult behavioral health unit.

Inpatient Services in Council Bluffs

You can expect 24 hour care for behavioral health struggles including suicidal thoughts or attempts. Your plan may include group therapy and family support, medication management and recreational therapy.

Outpatient Services for Children and Adults

Edmundson Memorial offers outpatient services for adults and children over the age of five. They can help with mental health struggles, including cancer support and psychooncology. They can help with anxiety, depression, grief, trauma or substance use. Your care plan might involve therapy, assessments, medication management and assistance in identifying coping strategies and natural supports. Your outpatient care team may include psychiatrists, nurses, counselors and social workers.

What Clients Are Saying

Previous clients report that this hospital is a safe place with excellent care and excellent staff to go to when you need help with any health need. They say the staff are amazing and kind and helpful to both patients and their families.

Latest Reviews

Liz Goodman
2 months ago on Google
1
If I could I would give absolutely no stars I went here for help with addiction and they turned me away! I will never go back there again thank god for mercy hospital because they are giving me the help I need
Response from the owner2 months ago
Thank you for sharing your feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
Justin Marshall
2 months ago on Google
5
Very good nursing and Doctors. They are so attentive, kind, and spend the time answering questions and concerns. Great hospital.
Response from the owner2 months ago
Thank you for sharing this feedback with us.
Kim Pace
2 months ago on Google
5
I had outpatient surgery on March 24th. I called HR to give recognition to the people that cared for me that day. They said, we only hear complaints. That's so sad, that all people do is complain anymore . Well, I can tell you this is a different story. From Check In to wheeling me out. I received the BEST care possible. My nurse that prepped me and took care of me post recovery, Kathy, so kind and thorough.Every person I came in contact with and I didn't get anyone else's names. The anesthesiology team, recovery team, my med aide, and anyone I'm missing, all deserve recognition. But especially Dr. Bendorf, can't leave him out. I have hardly had to use any pain meds due to his expertise. Thank you, thank you. Well done. Makes my recovery at home so much easier !!!
Response from the owner2 months ago
Thank you for sharing this feedback with us.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Steve Goeser

President & CEO

Josie Abboud, FACHE

Executive VP

Jeff Francis

VP & CFO

Shari Flowers

General Counsel & VP,Compliance

Gregory Hutteger, DO

Chief Medical Information Officer

Paula Pittman

VP of Human Resources

Jeff Prochazka

VP Strategic Planning and Business Development

Kent Sona

VP & CIO

Contact Information

Phone icon (712) 396-6000
Building icon

933 East Pierce street
Council Bluffs, IA 51503

Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Council Bluffs

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Reviews of Jennie Edmundson Memorial Hospital – Behavioral Health

3.08/5 (101 reviews)
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Reviews

1

They treat patients like if they do not care, they just care the money, the emergency staff is always rude with everyone.

Reviewed on 3/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (100 reviews)
Kasandra Teague
2 weeks ago
3

The nurse for the doctor I see is very rude. Most of the time, when I leave a message, my call is never returned, and my concerns are not addressed. If I do receive a call back, she is often highly rude and disrespectful. Additionally, a couple of therapists in physical therapy have also been rude, making me feel like my emotions and feelings were not taken seriously, as if they thought I was just making my problems up. I'm debating whether to go back to CHI, but my doctor here at Methodist, Dr. Christian Jones, is amazing, and I don't want to lose that. Aside from the problems I've encountered, the rest of the staff is kind and caring.

Response from the ownerInvalid relative date format:
Thanks for making us aware of this experience. Please send us a private message with your contact information at bestcare@nmhs.org so that we may discuss this issue.
Stephanie Hiers
2 weeks ago
1

It's absolutely horrible there. They do not care about the patients at all.

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
Cheyenne Dew
1 month ago
1

It’s April 29th at 9pm. The lady working the “check in” for the ER is rude. I have caught her multiple times cracking jokes with whoever the guys are next to her. Which I’m assuming is security? Every time you see them laughing you catch them looking at you and they’re all staring and once you look at them they look away. If you’re a “professional” place I think having someone talking about clients behind their backs (in-front of their face) seems a little odd to me. Why should I sit here dealing with someone that’s having health issues and you’re cracking jokes and staring at us like we’re the talk of the town? If I have a family emergency I think taking it seriously would mean more than sitting there cracking jokes and staring the whole time. Like what? This is what you have representing you? Seriously sad. Next time I’ll have them take me to Mercy. Atleast we don’t have to deal with disrespect.

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
Sarah Long
1 month ago
1

Absolutely incompetent hospital. No knowledge or compassion at all.

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
Liz Goodman
2 months ago
1

If I could I would give absolutely no stars I went here for help with addiction and they turned me away! I will never go back there again thank god for mercy hospital because they are giving me the help I need

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
Justin Marshall
2 months ago
5

Very good nursing and Doctors. They are so attentive, kind, and spend the time answering questions and concerns. Great hospital.

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us.
Kim Pace
2 months ago
5

I had outpatient surgery on March 24th. I called HR to give recognition to the people that cared for me that day. They said, we only hear complaints. That's so sad, that all people do is complain anymore . Well, I can tell you this is a different story. From Check In to wheeling me out. I received the BEST care possible. My nurse that prepped me and took care of me post recovery, Kathy, so kind and thorough. Every person I came in contact with and I didn't get anyone else's names. The anesthesiology team, recovery team, my med aide, and anyone I'm missing, all deserve recognition. But especially Dr. Bendorf, can't leave him out. I have hardly had to use any pain meds due to his expertise. Thank you, thank you. Well done. Makes my recovery at home so much easier !!!

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us.
a m
3 months ago
2

I sometimes call regarding my daughter's well being because I have rights because her mother is purposely not civil; I don't know if others experience similar corrupt parents; sometimes the nursing staff answers my questions; I provide nursing staff with concerning details but won't matter to them; assume certain demographics are above the law; assume staff is not concerned with other abuses; assume others agree

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
Joy Vangi
4 months ago
1

don't recommend

Response from the owner4 months ago
Thank you for sharing this feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
Purple Banana
4 months ago
1

Nathaniel Emily Monge
4 months ago
5

My 4 year old son was brought to the ER on ambulance due to not being able to breathe well because of Croup. He has an underdeveloped airway and asthma. The nurses were wonderful and an awesome respiratory therapist. Had a great experience and would recommend.

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us.
Jerret Points
5 months ago
1

Wouldn't take my dog there for surgery. It's the worst.

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
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