800-784-1361
They treat patients like if they do not care, they just care the money, the emergency staff is always rude with everyone.
Stephen Center HERO Program
2
Top 10 Rehab In Omaha
About Jennie Edmundson Memorial Hospital – Behavioral Health
Jennie Edmundson Memorial Hospital – Behavioral Health located in Council Bluffs, Iowa, offers both inpatient and outpatient services. Their programs include behavioral health services that address chemical dependency and include alternative therapies like meditation, yoga, exercise, photography and music. The hospital has a 24-bed inpatient adult behavioral health unit.
Inpatient Services in Council Bluffs
You can expect 24 hour care for behavioral health struggles including suicidal thoughts or attempts. Your plan may include group therapy and family support, medication management and recreational therapy.
Outpatient Services for Children and Adults
Edmundson Memorial offers outpatient services for adults and children over the age of five. They can help with mental health struggles, including cancer support and psychooncology. They can help with anxiety, depression, grief, trauma or substance use. Your care plan might involve therapy, assessments, medication management and assistance in identifying coping strategies and natural supports. Your outpatient care team may include psychiatrists, nurses, counselors and social workers.
What Clients Are Saying
Previous clients report that this hospital is a safe place with excellent care and excellent staff to go to when you need help with any health need. They say the staff are amazing and kind and helpful to both patients and their families.
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Fact checked and written by:
Elizabeth Austen
Edited by:
Kerry Nenn, BSW
Latest Reviews
I would give them a zero if possible! What a nightmare. So we are sitting in the er waiting room we are going on 2 and a half hours. We are here with 8 month old twins who are having a severe allergic reaction to the antibotics they put them on. So far they have taken 6 people in front of them the twins are swelling I go up and ask the receptionist why so long and why do they keep taking people in front of us. She says we'll thats just how it is sometimes. So I ask her if something were to go wrong with them she again says we'll that just how it goes. Are you kidding me? This hospital is pure trash.
Response from the owner2 weeks ago
Thank you for sharing this feedback with us. For the opportunity to provide additional feedback, contact us at bestcare@nmhs.org.
I saw Rebecca Leaders in the women’s health department today at Methodist and I would recommend her to everyone! I had a lot of anxiety going into my appointment today and she made me feel welcome, calm and safe with no judgment. She is professional, sweet, caring, personable and went above and beyond for me today. I usually don’t write reviews but she really made my day and helped me tremendously. If you are looking into being seen at the Women’s Health Department at Methodist, I would highly consider Rebecca! Thank you again for the great experience.
Response from the owner2 weeks ago
Thank you for sharing this feedback with us.
My father went into ER around 6:30pm vomiting blood, was triaged yet not called back until 3 hours later. He was then admitted and stayed inpatient for a little over 3 weeks. I will say there was a few fantastic nurses and CNA's who truly love their job and gave exceptional care. Had it not been for them I would have urged for him to be transferred. He stayed on the 3rd floor and then moved to the 4th floor. I called patient concerns and grievances and left multiple messages for a Lydia. At some point Lydia transferred my voicemails to a Megan and she did give me a call while my father was still inpatient. I did stress the importance of patient dignity and wanted to make sure my father was receiving impartial care. (i.e. Doors should be closed during bed pan use/ cleanings, there should not be comments from nurses or CNA's about any patient needing to be cleaned/ cared for, and cleaning of items needed to be a priority. Pics below show state the room after things were 'cleaned') Megan did comment about calling while my father was in their care was not something people did, and that it was usually after the fact.
My mother stayed every night at the hospital except 2 because she herself had to get stitches after a fall. On the first evening alone they realized my father needed a 'sitter', yet they removed that care the second evening. My mother was told someone would be with him, but my father also fell out of bed that night. She stayed with him from that point on. I called again to leave a voicemail for Lydia and asked for a returned call from her or Megan. Megan called the day my father was transferred and had a supervisor on the call. I was very disappointed that this did not seem like a priority at all, but yet a burden to make a call and listen to concerns for a patient that was just in their care.
Once he was ready to be transferred to a rehabilitation center to make sure he received PT and OT we had to work with the social worked name Stef. Stef was very emotional and took things personal. She was unable to provide impartial care to my family and did not communicate unless we called her. My father fell out of bed on a Tuesday and I did not hear from her at all and we had no idea when he would be transferred. On Thursday that week she saw me in the hall and I stated I hadn't heard from her in a few days so we didn't know what was going on to which she stated 'Oh I told you, if you have questions call!'. I gently let Stef know that I have a full time job and I was hoping she would be able to update us without having to ask. She then replied 'Yes, I have a full-time job too!'. I then gently reminded her that this was part of her full-time job. Stef became very hostile and emotional. It's almost as if she was looking for an argument, and I was pushing my father down the hall in a wheelchair so I just told her to have a nice day and continued our walk. Stef proceeded to walk form the break room and nurses station and pointed at me multiple time. As I retype this I honestly cannot believe this situation happened. Especially taking into account my father was inpatient for 3 weeks. Stef was not able to provide adequate support or resources to my family. My father was transferred on a Friday and a different social worker (male) called and left my mother a voicemail around 8:30am to let her know he would be transferred about 11:45am. We were not aware as to who was transferring him and even when the facility came to pick him up, they were not told what kind of transfer he would be meaning he could not stand on his own.
I am thankful for my own network and resources to support my family through this process. I cannot imagine being a family member of a patient with no way of knowing what questions to ask or who to reach out to. Finding guidance in advocating for a loved one should not be a privilege, it should be the baseline for all patients and families available through the facility they are receiving care.
At the end of the day, I do hope this review will save another family from choosing Methodist Jennie Edmundson.
Response from the owner2 weeks ago
Thank you for sharing this feedback with us. 
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Steve Goeser
President & CEO
Josie Abboud, FACHE
Executive VP
Jeff Francis
VP & CFO
Shari Flowers
General Counsel & VP,Compliance
Gregory Hutteger, DO
Chief Medical Information Officer
Paula Pittman
VP of Human Resources
Jeff Prochazka
VP Strategic Planning and Business Development
Kent Sona
VP & CIO
Contact Information
933 East Pierce street
Council Bluffs, IA 51503
Get Help Now - 712-227-3481
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