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Makin Wellness | Pennsylvania Online Therapy & Counseling

239 Fourth Avenue, #1801
Pittsburgh, PA 15222
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Makin Wellness PA 15222

About Makin Wellness | Pennsylvania Online Therapy & Counseling

Makin Wellness | Pennsylvania Online Therapy and Counseling is an online behavioral health company that offers treatment to people in Pittsburgh, Pennsylvania. They treat people for many behavioral health conditions including substance use disorder and alcohol use disorder. Treatment is done online and you can select a local therapist if you would like.

The company accepts many types of private insurance and self-pay. Most of the therapists who treat substance use disorder only accept clients who are in their network. Some of the therapists who work for this company offer in person visits, but most of the sessions are done online.

A Helpful Online Platform

Finding a therapist who is right for you can be a daunting task but this online platform makes it easier. You can search for a person who specializes in substance use conditions or dual diagnosis if you also have a mental health condition.

If you feel more relaxed talking to a person who is of a certain age or a certain gender, you can limit your search to those characteristics as well. You can also change counselors at any time. Since most therapists are online, you are not limited to those in your own area.

You will be able to see the therapeutic method that each counselor uses. You will be able to find everything from a Christian therapist to one who is non-religious. You will be able to see the availability of the therapist you want.

Therapy From Your Home

People often feel more relaxed talking about difficult things when they are in their own home. You can chat from the place you feel most comfortable and you will not have to worry about being late to your appointment.

Similar Rehab Centers

Fact checked and written by:
Eliza Gale
Edited by:
Courtney Myers, MS

Latest Reviews

Madeline Kline
3 weeks ago on Google
1
On 11/16/2025, I discovered five separate charges of $62 — totaling $310 — withdrawn from my checking account without my authorization. These charges were for invoices from last year, despite the fact that I have not had a visit with this practice in months, and those invoices had already been paid. It has now been well over a week, and I am still waiting for this issue to be fully resolved. The lack of urgency and accountability has been extremely disappointing. It is completely unprofessional — and deeply concerning — for a mental health practice to withdraw funds from a patient’s account without consent, especially for outdated invoices that were already settled. In today's economy, where every dollar matters, having over $300 taken unexpectedly is both stressful and unacceptable. To make matters worse, I was initially told that I “must have approved” these withdrawals, rather than the practice taking responsibility for the error and correcting it promptly. Because of this experience, I will not be returning to Makin Wellness. Buyer beware — double-check your billing and be cautious, because what happened to me felt careless, misleading, and incredibly unprofessional.
Response from the owner1 week ago
Thank you for bringing this to our attention. We’re very sorry to hear about your experience, and we understand how frustrating and concerning this situation has been.

Our Client Care Manager will be reaching out to you directly to review the matter and ensure it is fully resolved. If you would prefer to speak with someone right away, you may also contact our Client Care Team at your convenience at intake@makinwellness.com or (833)-274-heal.

We appreciate your patience, and we’re committed to helping make this right.

Sincerely,
Your Makin Wellness Team
Caitlin Naylor
6 months ago on Google
1
Appointment was confirmed through email 3 different times. Insurance info was given in painful detail. Messages were sent via text message during working hours and considered scam, and honestly reading the messages they seem like a scam. Appointment was booked through ZocDoc but apparently not manually through their system, even though the appointment was confirmed 3 separate times and video link had been shared for over 4 days. Office texted to cancel the appointment less than 24 hours notice after I had already taken off to ensure I could attend the appointment. Practitioner also listed available appointment times, however when you read the fine print, it showed that they would be supervising as other therapists worked those sessions after 5pm. Major red flags for me and would not recommend to new patients seeking someone trained in this industry, coming from someone who also works in behavioral health.
Response from the owner1 week ago
Hi Caitlin,

Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention. Our Client Care Manager will be reaching out to you directly to help resolve the issue. If you'd prefer, you are also welcome to contact her at nmartizano@makinwellness.com. We are committed to making things right.
Shannon Daddario
7 months ago on Google
5
We value the directional steps Heidi has given us.
Response from the owner1 week ago
Hi Shannon,

Thank you so much for your kind words!

We’re thrilled to hear that you had a positive experience with Makin Wellness. Your feedback means a lot to us, and we’re grateful for the opportunity to support you on your journey.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Warm regards,
The Makin Wellness Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Makin Wellness | Pennsylvania Online Therapy & Counseling works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Sara Makin, M.S.Ed

Founder & CEO

Rahmah Albugami, M.S.Ed

Clinical Director

Mariah Cooney, LPC

Clinical Supervisor

Contact Information

Building icon

239 Fourth Avenue
#1801
Pittsburgh, PA 15222

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Reviews of Makin Wellness | Pennsylvania Online Therapy & Counseling

4.74/5 (344 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.7412790697674 (344 reviews)
Madeline Kline
3 weeks ago
1

On 11/16/2025, I discovered five separate charges of $62 — totaling $310 — withdrawn from my checking account without my authorization. These charges were for invoices from last year, despite the fact that I have not had a visit with this practice in months, and those invoices had already been paid. It has now been well over a week, and I am still waiting for this issue to be fully resolved. The lack of urgency and accountability has been extremely disappointing. It is completely unprofessional — and deeply concerning — for a mental health practice to withdraw funds from a patient’s account without consent, especially for outdated invoices that were already settled. In today's economy, where every dollar matters, having over $300 taken unexpectedly is both stressful and unacceptable. To make matters worse, I was initially told that I “must have approved” these withdrawals, rather than the practice taking responsibility for the error and correcting it promptly. Because of this experience, I will not be returning to Makin Wellness. Buyer beware — double-check your billing and be cautious, because what happened to me felt careless, misleading, and incredibly unprofessional.

Response from the owner
Thank you for bringing this to our attention. We’re very sorry to hear about your experience, and we understand how frustrating and concerning this situation has been.

Our Client Care Manager will be reaching out to you directly to review the matter and ensure it is fully resolved. If you would prefer to speak with someone right away, you may also contact our Client Care Team at your convenience at intake@makinwellness.com or (833)-274-heal.

We appreciate your patience, and we’re committed to helping make this right.

Sincerely,
Your Makin Wellness Team
Caitlin Naylor
6 months ago
1

Appointment was confirmed through email 3 different times. Insurance info was given in painful detail. Messages were sent via text message during working hours and considered scam, and honestly reading the messages they seem like a scam. Appointment was booked through ZocDoc but apparently not manually through their system, even though the appointment was confirmed 3 separate times and video link had been shared for over 4 days. Office texted to cancel the appointment less than 24 hours notice after I had already taken off to ensure I could attend the appointment. Practitioner also listed available appointment times, however when you read the fine print, it showed that they would be supervising as other therapists worked those sessions after 5pm. Major red flags for me and would not recommend to new patients seeking someone trained in this industry, coming from someone who also works in behavioral health.

Response from the owner
Hi Caitlin,

Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention. Our Client Care Manager will be reaching out to you directly to help resolve the issue. If you'd prefer, you are also welcome to contact her at nmartizano@makinwellness.com. We are committed to making things right.
Shannon Daddario
7 months ago
5

We value the directional steps Heidi has given us.

Response from the owner
Hi Shannon,

Thank you so much for your kind words!

We’re thrilled to hear that you had a positive experience with Makin Wellness. Your feedback means a lot to us, and we’re grateful for the opportunity to support you on your journey.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Warm regards,
The Makin Wellness Team
Adam Ferrell
7 months ago
5

Great experience nice people very good at listening and coming up with a plan for you.

Response from the owner
Hi Adam,

Thank you so much for your kind words!

We’re thrilled to hear that you had a positive experience with Makin Wellness. Your feedback means a lot to us, and we’re grateful for the opportunity to support you on your journey.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Warm regards,
The Makin Wellness Team
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