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Malvern Treatment Centers- Willow Grove

240 Fitzwatertown Road Willow Grove, PA 19090
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Top 10 Rehab In Willow Grove
The facilities at Malvern Institute in Willow Grove, PA 3
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Top 10 Rehab In Willow Grove

About Malvern Treatment Centers- Willow Grove

Malvern Treatment Centers in Willow Grove, Pennsylvania, is an addiction treatment center that provides recovery services to adults. The levels of care you can receive are inpatient treatment, detoxification and interventions.

Effective Detoxification Services to Manage Withdrawal

During your time undergoing detox, you’ll receive consistent monitoring from the nurses, technicians and clinical assistants on staff. The facility will administer research backed medications to alleviate your discomfort when necessary.

Most clients will undergo detox for about eight days before moving on to residential treatment. You’ll be assigned a counselor that you’ll begin meeting with on a regular basis. While you’re in detox, you can choose to start attending group sessions or wait until you’ve started residential treatment.

Intervention Services to Help Your Loved One

Malvern Treatment Centers will work you through the planning and execution of the intervention of your loved one. An intervention professional will communicate with family, friends and co-workers to gather information before recommending an appropriate treatment option if the individual decides to move forward with treatment. A location will be selected and the intervention will be rehearsed to ensure everyone is prepared on the day of the intervention.

Recreational Activities in Downtown Philadelphia

Finding alternative recreational activities will help support your recovery from addiction. With the facility only a few minutes from downtown Philadelphia, you have many options available to consider. Some places you might like to visit after your treatment sessions include Philadelphia’s Magic Gardens and Franklin Square.

Latest Reviews

Hr Puffinstuff
2 weeks ago on Google
1
u can sit in bed for 30 days and still complete the program. dont want to go to group just hangout in one of the tv rooms. they dont follow their own rules. the food servings are small and remind u of high school food. mold through out my room. they dont get anything ready for u righr until u leave. ur left in the dark for 2-3 weeks about ur treatment. they let ppl come in and speak and the one guy put on a show, to come to find out he gambled, used roids, and went to strip clubs. they send ppl to blueprints. Guy left friday and i saw him homeless the next Tuesday. Went in to get off something for them to take me off and their doctor put me back on what i went in for. for the director to tell me to see the other one and be taken off it. they say theyll kick ppl out for threats, but i heard ppl make threats even to be charged at by another paitent for me to be the one that got put on contract. i really dont understand how this place got 4 stars. theres nothing to do on weekends, but smoke 5 packs of cigs. bring cash cuz if u bring ur card u gotta wait certain days. Staff are either inexprinced or busy on their phones. cant vape but staff comes out and vapes in front of everyone. staff doesnt respect u. gotta beg some to get items and theyll come back and say u didnt have stuff. i asked for my razor the whole time to be told i didnt have one, but went i left they it was in my bags.came in for myself to leave because i feel safe. Maybe if u guys actually took ur jobs seriously the same ppl wouldnt have to come back.
Jolly S Volts Gamers
1 month ago on Google
1
I was in before and finished the program but then I tried to get back in and I was turned down for no reason. I was told I was mental. I never felt so disrespected in my life. I'm struggling badly and I'm afraid but I can't get the help that I need.
Response from the owner1 week ago
Can you please send us a private email via this link: https://www.malverntreatment.com/contact/
We would like to learn more about your experience
Brent Murray
1 month ago on Google
5
Pretty good shitty staff first shift though
Response from the owner1 week ago
Brent> Thank you for taking the time to leave us this review. Thank you for the 5 Star review. We would like to learn more about your overall experiences. Please send us a private email at: https://www.malverntreatment.com/contact/
We look forward to hearing back from you
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

For most forms of chemical dependency, the stage of recovery that immediately follows intervention is detoxification. Each of Malvern Institute’s detoxification programs — from alcohol detox to heroin detox and everything in-between — provides continuous supervision and monitoring due to their nurses, clinical assistants, and technicians available around the clock. Beyond the constant medical support, our detoxification treatment offers patients the benefit of 82 hours of psychiatric care per week.

inpatient iconInpatient

Both detoxification and inpatient care comprise the inpatient phase of the Malvern Model. While in inpatient treatment, patients are able to overcome the physical aspects of the addiction before moving into the phase of recovery that’s arguably the most important: therapy. It’s when patients are in active treatment during the inpatient stage that they learn many of the most important tools that will aid them as they progress to more advanced stages of recovery. Through a variety of psychotherapeutic techniques, patients will learn to identify the underlying causes of their substance abuse problems while developing long-term strategies for addressing those issues, ensuring that each patient can achieve a long, successful recovery.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

intensive-outpatient iconIntensive Outpatient

Some individuals suffering from chemical dependency prefer outpatient treatment as the primary rehabilitation program. In such instances, intensive outpatient programs offer an experience that’s in between partial hospitalization and a general outpatient program. In other words, it’s an inpatient-like level of treatment intensity in the form of a more flexible, outpatient program.

outpatient iconOutpatient

Outpatient treatment is a vital component to a successful recovery. For nearly 70 years, the Malvern Institute has been a leader in the field of treating addiction. Outpatient treatment is one of the pillars of The Malvern Model, their continuum of care that features a holistic all-encompassing recovery.

heart-hands iconIntervention Services

Many recovery journeys begin with an intervention, which is why at Malvern Institute they take interventions very seriously. In fact, they have developed their own methodology for preparing and executing interventions. Meant to mirror and complement the Malvern Model of recovery, the Malvern Intervention Model is a valuable resource to those who have a loved one suffering from addiction.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Aftercare refers to those continuous efforts, consisting of the addiction treatments and services that help to sustain the momentum of recovery. Once a patient has completed the Malvern 90-Day Model or one of their individual programs at Malvern Institute, he or she is ready to reenter the community and work toward establishing their continued recovery outside of their facility. They encourage these individuals to join the Malvern Alumni Association, connecting with and making themselves available to others who have completed treatment at Malvern and who are on similar journeys of post-treatment recovery. Besides their thriving community of alumni, Malvern offers a one-of-a-kind recovery program that they call their Recovery-Oriented Community, or ROM for short. In short, the Recovery-Oriented Community is an ongoing network of engagement for individuals in recovery as well as the family members, friends, and other loved ones in their support networks.

partial-hospitalization iconPartial Hospitalization Program

With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Geoff Botak

President

Christian Owen

VP & CFO

Sarah Jacoby, MA

VP

Michael Salazar, PsyD

SeniorVP

Kevin Williams

Corporate Director of Human Resources

Peter Swanljung, MD, DABAM

Chief of Psychiatry

Dr. Mark Combs

Executive Director

Mary Kim Hofmann

Director of Nursing

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 251869

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania
License Number: CDRZ6601

Contact Information

Building icon

240 Fitzwatertown Road
Willow Grove, PA 19090

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Rehab in Cities Near Willow Grove

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Reviews of Malvern Treatment Centers- Willow Grove

3.95/5 (61 reviews)
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Reviews

1

This place is dirty. I didn't feel safe. I saw people using inside. If you care about your loved one do not take them here.

Reviewed on 1/10/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

Hr Puffinstuff
2 weeks ago
1

u can sit in bed for 30 days and still complete the program. dont want to go to group just hangout in one of the tv rooms. they dont follow their own rules. the food servings are small and remind u of high school food. mold through out my room. they dont get anything ready for u righr until u leave. ur left in the dark for 2-3 weeks about ur treatment. they let ppl come in and speak and the one guy put on a show, to come to find out he gambled, used roids, and went to strip clubs. they send ppl to blueprints. Guy left friday and i saw him homeless the next Tuesday. Went in to get off something for them to take me off and their doctor put me back on what i went in for. for the director to tell me to see the other one and be taken off it. they say theyll kick ppl out for threats, but i heard ppl make threats even to be charged at by another paitent for me to be the one that got put on contract. i really dont understand how this place got 4 stars. theres nothing to do on weekends, but smoke 5 packs of cigs. bring cash cuz if u bring ur card u gotta wait certain days. Staff are either inexprinced or busy on their phones. cant vape but staff comes out and vapes in front of everyone. staff doesnt respect u. gotta beg some to get items and theyll come back and say u didnt have stuff. i asked for my razor the whole time to be told i didnt have one, but went i left they it was in my bags.came in for myself to leave because i feel safe. Maybe if u guys actually took ur jobs seriously the same ppl wouldnt have to come back.

Jolly S Volts Gamers
1 month ago
1

I was in before and finished the program but then I tried to get back in and I was turned down for no reason. I was told I was mental. I never felt so disrespected in my life. I'm struggling badly and I'm afraid but I can't get the help that I need.

Response from the owner
Can you please send us a private email via this link: https://www.malverntreatment.com/contact/
We would like to learn more about your experience
Brent Murray
1 month ago
5

Pretty good shitty staff first shift though

Response from the owner
Brent> Thank you for taking the time to leave us this review. Thank you for the 5 Star review. We would like to learn more about your overall experiences. Please send us a private email at: https://www.malverntreatment.com/contact/
We look forward to hearing back from you
Diamond Jones-Starling
1 month ago
5

I loved Malvern. Their counselors, their techs, and the groups especially helped me a lot. I am 7 months sober since July 13th, and I can say Malvern helped a lot in that. Thank you so much!!!!!!! I have established life long friend connections because of that place. I will never forget when they helped me out when my cigarettes got stolen. They helped me a lot, the staff is amazing and very educated. Thank you Malvern <3 <3 <3 <3 <3

Response from the owner
Diamond We are so happy to hear that you are doing well! Thank you for taking the time to leave us this wonderful review; it will encourage others to get the help they need. Wishing you the best in your recovery. Consider joining our Alumni Program: https://www.malverntreatment.com/programs/aftercare-alumni/
Emily Smith
2 months ago
5

Emily was an amazing counselor!! This is a fantastic rehab.. I made so many friends and learned a lot! The staff is really supportive and the food is super yummy!!! (They even made accommodations for my gluten allergy)

Response from the owner
Emily:
Thank you for leaving this wonderful review; hopefully it will encourage an individual to get the help they need. We are very proud of our Willow Grove team and glad you had a wonderful experience there! Wishing you the best in your recovery!
Kenny B
2 months ago
5

Amazing nurses, counselors, and staff

Response from the owner
Hi Kenny:
Thank you so much for this feedback; hopefully it will encourage others to seek the treatment they need. Our clinical teams really do set the standard for providing quality treatment with a focus on compassion and dignity. Wishing you the best in your recovery!!
Nick Muller
2 months ago
5

Response from the owner
Nick, Thank you for leaving us a "5 Star" Review. We are so glad that you had a great experience. Wishing you the best in your recovery!
Ericka Brownley
3 months ago
1

My friend Luis Centeno was almost done with his term at Malvern Willow Grove and he was threatened by a client and called out to fight, the administration has two major rules... No violence and no threats of violence and they are two of the rules that are punished by immediate discharge it so happens that the aggressor was not removed and my friend Luis Centeno did not feel safe in the facility and the administration only offered to move my friend Luis Centeno into another room while the aggressor is still on the premise. Last week a client by the name of Chad physical assaulted another client and violently pushed a nurse that tried to break the fight up and to boot no staff were in the vicinity. That institution is ran poorly and needs to be majorly audited before a huge disgrace happens. Now my friend Luis is going backwards because of the poor decisions the administration made. Someone should go there and audit the place and maybe the Magellan insurance and other insurances which they use should go there in person to question their work ethic.

Response from the owner
Ericka, Malvern Treatment Centers follows all required safety and treatment guidelines and all necessary reporting requirements, ensuring a fair and appropriate response based on each situation. The safety of our patients is always at the forefront of all actions we take. Due to confidentiality, we are unable to directly comment on any specific individual, but we do follow all required reporting requirements which are reflected in our excellent state and national surveys for our program which are available for review. We believe that individualized care coupled with compassion, dignity, respect and teamwork, are keys to the success of those we treat as reflected in our excellent treatment results. We also recognize and actively encourage that patients share any concerns so we can assist in resolving these. We maintain an active and transparent resolution process with our community at all times. We appreciate your concerns and actively work to make our program a quality driven and safe experience.
Corlin Hackett
4 months ago
5

Response from the owner
Corlin: Thank you for taking the time to leave us this review. We are glad that you had a great experience at Malvern. Wishing you the best in your recovery
Clarrence
5 months ago
2

I just at Malvern disappointed me I will never do that or eagleville

Response from the owner
Clarrence: We are disappointed that your experience did not meet your expectations. We would like to learn more. Please send us a private email via: https://www.malverntreatment.com/contact/
We hope to hear from you.
KK Stoner
6 months ago
4

Malvern was a cool facility I would recommend someone there looking for rehab cool staff & clean for the most part hearty meals👍🏽👍🏽

Response from the owner
Thank you for your review. Wishing you the best in your recovery.
Adam Birch
6 months ago
5

I am a CRS that’s sends clients to Malvern . I have read the bad reviews and to all the people that say Malvern is chaotic, dirty saddening can’t sleep. As an alcoholic addict with over 35 years of use. And now Living sober, I say, “so is our addiction”, chaotic sad ,dirty, and unfriendly. Yes you can’t sleep you been getting wasted for year’s your mind is racing. Go to rehab and slow it down. Thank you to Malvern For doing what you’re doing and giving everyone an addiction a chance to recover.

Response from the owner
Hi Adam:
We do appreciate the feedback and we have enjoyed working closely with you. For the folks who complete treatment with us (we are running about a 70-75% completion rate, which is pretty exceptional), we get excellent feedback and patient satisfaction. The reviews in reference are probably from folks who did not fall into that category. Over the past year, we have also made significant upgrades to our facilities so that our patients have the best treatment experience with great outcomes. Thanks again for leaving us this review.
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