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Medical City Green Oaks Hospital

7808 Clodus Fields Drive
Dallas, TX 75251
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Medical City Green Oaks Hospital TX 75251

About Medical City Green Oaks Hospital

The inpatient program offers 24-hour care for their patients every day of the week. This gives them a structured environment away from the day-to-day stressors in their lives while undergoing therapy sessions. Recreational therapy is implemented throughout the week, along with group therapy and medication management.

The outpatient programs are less intensive and offer in-person or virtual sessions. These include individual therapy, group therapy, psychoeducation, relapse prevention and learning life skills.

Medical City Green Oaks Hospital accepts most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare and others. Contact your provider to verify coverage because out of network benefits can vary.

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Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 124
Number of Available Beds

Latest Reviews

Dajanique Batiste
1 week ago on Google
1
I was there myself after an attempt, to be honest i cried every day, some of the nurses were rude, i liked nurse misty, she was very kind to me although putting kids with depression and kids with thoughts of homicide in the same room will never make sense to me, although i made a buddy or two, i would try to find your kid a better place if they went through what i went through, you cant communicate with the outside world often, two phone calls a day for 10 minutes but please dont send your kids here.
Response from the owner1 week ago
We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Green Oaks Hospital, so we will make every effort to address any concerns. These comments have been shared with Medical City Green Oaks leadership team. If you would like to speak with someone about your experience, please call, Stephanie, the Patient Advocate at 972-770-0853.
La Guerita
2 weeks ago on Google
1
I wish there was a ZERO star option. This place is something you would see on a movie! The “nurses” are actually just technicians, they take any opportunity to verbally or physically abuse patients. Laughing and teasing them. All we did was lay there all day, locked out of our subpar rooms, and a few (maybe 6 people) would get a chance to land a crappy recliner. You have to jump at the chance that someone may get up, but most times you will get yelled at if you grabbed one because it was “saved” by another patient. Otherwise, you are screwed, having to sit in a hard plastic chair all day long. Such a joke. Was there almost a week and there was not a single class. Was given shots that they called “booty juice”, a mixture of various meds that made me hallucinate for days on end. And locked into a room with nothing but a twin bed in it until I came to again. The “technicians’ are absolutely the worst part of this place; they probably make $12-$13 an hour to taunt and laugh at the patients. They act like the patients will not remember it, but we do. I came out of here with severe PTSD, I am FULL of black and blue bruises all over my body, and left with nightmares of this horrific experience.
Response from the owner1 week ago
We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Green Oaks Hospital, so we will make every effort to address any concerns. These comments have been shared with leadership. If you would like to speak with someone about your experience, please call 972-770-0852.
Brandi McLeland
3 weeks ago on Google
1
If I could give negative stars I would. Believe these reviews. These are not Christian loving people. They are immoral and uncaring. The only comfort that I had was a nurse named Seneca. He was kind to my son. He answered my questions patiently and honestly. Do not leave your loved ones here!!!!!! Believe what people are saying. They are telling you the truth. And before you come back with an "I'm sorry you had this experience " save it. You're not sorry. I pray for each and everyone's heart that works here. I truly do.
Response from the owner1 week ago
We regret that the experience didn’t meet your expectations. Please contact us directly at 972-770-0853 to discuss further.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Krysla Karlix

CEO

Russell Reed, MSN

Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

7808 Clodus Fields Drive
Dallas, TX 75251

Explore Other Centers Near Dallas

Reviews of Medical City Green Oaks Hospital

2.34/5 (338 reviews)
0
Staff
0
Amenities
0
Meals
0
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0
Cleanliness
5
93
4
19
3
18
2
13
1
209

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3372781065089 (338 reviews)
Dajanique Batiste
1 week ago
1

I was there myself after an attempt, to be honest i cried every day, some of the nurses were rude, i liked nurse misty, she was very kind to me although putting kids with depression and kids with thoughts of homicide in the same room will never make sense to me, although i made a buddy or two, i would try to find your kid a better place if they went through what i went through, you cant communicate with the outside world often, two phone calls a day for 10 minutes but please dont send your kids here.

Response from the owner
We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Green Oaks Hospital, so we will make every effort to address any concerns. These comments have been shared with Medical City Green Oaks leadership team. If you would like to speak with someone about your experience, please call, Stephanie, the Patient Advocate at 972-770-0853.
La Guerita
2 weeks ago
1

I wish there was a ZERO star option. This place is something you would see on a movie! The “nurses” are actually just technicians, they take any opportunity to verbally or physically abuse patients. Laughing and teasing them. All we did was lay there all day, locked out of our subpar rooms, and a few (maybe 6 people) would get a chance to land a crappy recliner. You have to jump at the chance that someone may get up, but most times you will get yelled at if you grabbed one because it was “saved” by another patient. Otherwise, you are screwed, having to sit in a hard plastic chair all day long. Such a joke. Was there almost a week and there was not a single class. Was given shots that they called “booty juice”, a mixture of various meds that made me hallucinate for days on end. And locked into a room with nothing but a twin bed in it until I came to again. The “technicians’ are absolutely the worst part of this place; they probably make $12-$13 an hour to taunt and laugh at the patients. They act like the patients will not remember it, but we do. I came out of here with severe PTSD, I am FULL of black and blue bruises all over my body, and left with nightmares of this horrific experience.

Response from the owner
We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Green Oaks Hospital, so we will make every effort to address any concerns. These comments have been shared with leadership. If you would like to speak with someone about your experience, please call 972-770-0852.
Brandi McLeland
3 weeks ago
1

If I could give negative stars I would. Believe these reviews. These are not Christian loving people. They are immoral and uncaring. The only comfort that I had was a nurse named Seneca. He was kind to my son. He answered my questions patiently and honestly. Do not leave your loved ones here!!!!!! Believe what people are saying. They are telling you the truth. And before you come back with an "I'm sorry you had this experience " save it. You're not sorry. I pray for each and everyone's heart that works here. I truly do.

Response from the owner
We regret that the experience didn’t meet your expectations. Please contact us directly at 972-770-0853 to discuss further.
Theadus Gaines
1 month ago
5

Heyy this is Leilani !!! Miranda and Especially Whitney I Love Whitney so Much them 2 gave me all the love I needed to see when I Was there, Sesial and Arits was very mean, I'm not gon lie they made me just feel like a number in the system but I give more credit to Sesial tho Susan did a good job on the phone and The lady those two lady's that was my nurse at the desk but switch it to Sesial instead those ladys did a good job 5 stars GOES TO WHITNEY SHES A BADDIE AND SHE IS VERY SWEET I hope I see her pretty eyes again💕😍

Response from the owner
We really appreciate you sharing your experience with us! It’s wonderful to know you felt well taken care of. Let us know if you need anything moving forward. We’re always here to assist you!
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