Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Medical City Green Oaks Hospital

7808 Clodus Fields Drive
Dallas, TX 75251
Claim Profile
Medical City Green Oaks Hospital TX 75251

About Medical City Green Oaks Hospital

The inpatient program offers 24-hour care for their patients every day of the week. This gives them a structured environment away from the day-to-day stressors in their lives while undergoing therapy sessions. Recreational therapy is implemented throughout the week, along with group therapy and medication management.

The outpatient programs are less intensive and offer in-person or virtual sessions. These include individual therapy, group therapy, psychoeducation, relapse prevention and learning life skills.

Medical City Green Oaks Hospital accepts most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare and others. Contact your provider to verify coverage because out of network benefits can vary.

Similar Rehab Centers

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 124
Number of Available Beds

Latest Reviews

pam ramos
1 month ago on Google
5
I work with an outpatient clinic and Medical City GO has been amazing to collaborate with. We’ve seen success with our own patients who discharge from this hospital. This hospital has been an amazing resource for our case managers as well. They really take the time to care for us and our patients. Can’t thank staff and the marketing team enough😊
Zen
1 month ago on Google
1
Easily would be getting 0 stars if I could. This was the first place I went to during my lowest point during my childhood. Debatabley the worst. All the staff are rude, didn't see any nice ones. The food was gross and extremely unhealthy. The place was dirty. Constantly they would run out of beds so you would have to sleep outside in the main room on some uncomfortable cart with a rough cushion on it. They had horrible communication with your loved ones, they would purposely not tell them something very important for whatever reason, I'll give a personal example of that later. Overall a very hostile and unwelcoming environment all around. It is absolutely not a place you would want to be at if you were seeking help or comfort. You were admitted for suicidal thoughts? Well too bad 'cause they gonna get a WHOOOLEE lot worse, friend. The only way these places help someone like that is by making them want to fake being better so they can be discharged and go back to their normal life. I want you to really think about that. They were admitted because they are just absolutely so miserable, a lot because of them wanting to end themselves due to whatever horrible things they deal with irl. Do you know how forking awful it has to be in that place to make someone suicidal WANT to go back to their miserable life?! Not helpful for anyone struggling with that or similar things. I'll tell my fun story about it now. The day before I was discharged, I recieved an injection because I was laying on the ground in my room. Apparently that is like a federal crime in that place because they were turbo pissed. They gave an injection, just to note, I wasn't being agressive or anything, then I was put in a padded room where they put restraints on me. Just to clarify, this is because I was laying on the floor in my room. Anyways, after that, I put in one of those carts with a rough cushion. I was going to sleep there for the night. No idea why but okay I guess. Some minutes passed, when all of a sudden my legs got all restless. But I mean, SUPER restless. Went on the entire night, didn't sleep longer than one hour. I'm gonna hurry this up a bit. Got up once it was time to get up, and went to participate in group time. After 15 minutes or so, I noticed I kept looking over to my right constantly, I was a bit confused, but I thought nothing of it. More time passed and I realized quite clearly why I thought I was looking to the right a lot. It is because I was, the injection I got the day prior messed something up in my body and made my neck start turning to the right by itself. I immediately started panicking, as the longer I waited, the harder it was to keep it still. Then my parents were here to pick me up. I was trying to walk out the door, was literally at the last two glass doors, but the neck turning was too strong and I was on my knees with my whole body twisted to the right, trying to ease the pain of my neck trying to snap itself. I was screaming for help, then the lady walking me to my parents said "Stop doing that! Get up!" I should mention that when I brought up the neck issue to staff when I first noticed it, they thought I was just lying. Speaking of lying. My parents never knew about what I experienced that day until around 5 years later. You see, the staff called my parents and told them I was acting crazy and just faking the neck thing. They didn't even tell them they gave an injection, which is big no no. In conclusion. The staff are rude, unorganized, unwelcoming. The place is gross, unsanitary, and has not enough beds. While the food is lackluster and is horribly unhealthy. If you are depressed and want comfort or something that will make you feel better. Don't go here. You will end up faking that you are fine to the staff so you can leave. You will come out worse than when you entered. If you have depression caused by a chemical imbalance. It would be slightly better as you can maybe find helpful meds. But don't bother here. This is one of the worst places I've seen in the mental hospital field.
Response from the owner1 month ago
We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Green Oaks Hospital, so we will make every effort to address any concerns. These comments have been shared with our leaders. If you would like to speak with someone about your experience, please call 972-770-0853.
Tynita Singleton
1 month ago on Google
1
If I could give this place no stars I definitely would! This is the worst hospital I have ever been to. I came in crisis mode and they were very rude and not accommodating at all. When you have a mental issue the last thing you need is rude behavior from the people that you are seeking help from. The only bright spot was the lady getting off work that stopped to help me.
Response from the owner1 month ago
We regret that the experience didn’t meet your expectations. Please contact our patient advocate at 972-770-0853 to discuss further.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Krysla Karlix

CEO

Russell Reed, MSN

Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

7808 Clodus Fields Drive
Dallas, TX 75251

Explore Other Centers Near Dallas

Reviews of Medical City Green Oaks Hospital

2.4/5 (335 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
92
4
19
3
16
2
13
1
202

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (335 reviews)
pam ramos
1 month ago
5

I work with an outpatient clinic and Medical City GO has been amazing to collaborate with. We’ve seen success with our own patients who discharge from this hospital. This hospital has been an amazing resource for our case managers as well. They really take the time to care for us and our patients. Can’t thank staff and the marketing team enough😊

Zen
1 month ago
1

Easily would be getting 0 stars if I could. This was the first place I went to during my lowest point during my childhood. Debatabley the worst. All the staff are rude, didn't see any nice ones. The food was gross and extremely unhealthy. The place was dirty. Constantly they would run out of beds so you would have to sleep outside in the main room on some uncomfortable cart with a rough cushion on it. They had horrible communication with your loved ones, they would purposely not tell them something very important for whatever reason, I'll give a personal example of that later. Overall a very hostile and unwelcoming environment all around. It is absolutely not a place you would want to be at if you were seeking help or comfort. You were admitted for suicidal thoughts? Well too bad 'cause they gonna get a WHOOOLEE lot worse, friend. The only way these places help someone like that is by making them want to fake being better so they can be discharged and go back to their normal life. I want you to really think about that. They were admitted because they are just absolutely so miserable, a lot because of them wanting to end themselves due to whatever horrible things they deal with irl. Do you know how forking awful it has to be in that place to make someone suicidal WANT to go back to their miserable life?! Not helpful for anyone struggling with that or similar things. I'll tell my fun story about it now. The day before I was discharged, I recieved an injection because I was laying on the ground in my room. Apparently that is like a federal crime in that place because they were turbo pissed. They gave an injection, just to note, I wasn't being agressive or anything, then I was put in a padded room where they put restraints on me. Just to clarify, this is because I was laying on the floor in my room. Anyways, after that, I put in one of those carts with a rough cushion. I was going to sleep there for the night. No idea why but okay I guess. Some minutes passed, when all of a sudden my legs got all restless. But I mean, SUPER restless. Went on the entire night, didn't sleep longer than one hour. I'm gonna hurry this up a bit. Got up once it was time to get up, and went to participate in group time. After 15 minutes or so, I noticed I kept looking over to my right constantly, I was a bit confused, but I thought nothing of it. More time passed and I realized quite clearly why I thought I was looking to the right a lot. It is because I was, the injection I got the day prior messed something up in my body and made my neck start turning to the right by itself. I immediately started panicking, as the longer I waited, the harder it was to keep it still. Then my parents were here to pick me up. I was trying to walk out the door, was literally at the last two glass doors, but the neck turning was too strong and I was on my knees with my whole body twisted to the right, trying to ease the pain of my neck trying to snap itself. I was screaming for help, then the lady walking me to my parents said "Stop doing that! Get up!" I should mention that when I brought up the neck issue to staff when I first noticed it, they thought I was just lying. Speaking of lying. My parents never knew about what I experienced that day until around 5 years later. You see, the staff called my parents and told them I was acting crazy and just faking the neck thing. They didn't even tell them they gave an injection, which is big no no. In conclusion. The staff are rude, unorganized, unwelcoming. The place is gross, unsanitary, and has not enough beds. While the food is lackluster and is horribly unhealthy. If you are depressed and want comfort or something that will make you feel better. Don't go here. You will end up faking that you are fine to the staff so you can leave. You will come out worse than when you entered. If you have depression caused by a chemical imbalance. It would be slightly better as you can maybe find helpful meds. But don't bother here. This is one of the worst places I've seen in the mental hospital field.

Response from the owner
We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Green Oaks Hospital, so we will make every effort to address any concerns. These comments have been shared with our leaders. If you would like to speak with someone about your experience, please call 972-770-0853.
Tynita Singleton
1 month ago
1

If I could give this place no stars I definitely would! This is the worst hospital I have ever been to. I came in crisis mode and they were very rude and not accommodating at all. When you have a mental issue the last thing you need is rude behavior from the people that you are seeking help from. The only bright spot was the lady getting off work that stopped to help me.

Response from the owner
We regret that the experience didn’t meet your expectations. Please contact our patient advocate at 972-770-0853 to discuss further.
Feven Tadesse
2 months ago
1

I was admitted to this hospital for 10 days and only saw a psychiatrist once. The rest of the time I was forced to work with a nurse practitioner, despite begging and crying out for more help. Dr. Aziz, the doctor assigned to me, was not willing to see me, and I felt completely dismissed. I have seen many psychiatrists before, but I have never experienced care this unprofessional and neglectful. This is the worst hospital to go to if you are truly seeking help.

Response from the owner
We apologize for any difficulties you experienced during your stay with the assigned provider. Your feedback is valuable to us, and we would appreciate the opportunity to discuss it further. Please reach out to us at 972-770-0853.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Medical City Green Oaks Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline