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Medical City Green Oaks Hospital

7808 Clodus Fields Drive Dallas, TX 75251
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Medical City Green Oaks Hospital TX 75251

About Medical City Green Oaks Hospital

Medical City Green Oaks Hospital, in Dallas, Texas is a behavioral health center that treats youth and adults with substance abuse and acute or chronic psychiatric co-occurring conditions. They offer inpatient, partial hospitalization and outpatient services and accept patients who have been recently discharged from drug rehab centers.

The inpatient program offers 24-hour care for their patients every day of the week. This gives them a structured environment away from the day-to-day stressors in their lives while undergoing therapy sessions. Recreational therapy is implemented throughout the week, along with group therapy and medication management.

The outpatient programs are less intensive and offer in-person or virtual sessions. These include individual therapy, group therapy, psychoeducation, relapse prevention and learning life skills.

Medical City Green Oaks Hospital accepts most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare and others. Contact your provider to verify coverage because out of network benefits can vary.

Facility Overview

Bed icon 124
Number of Available Beds

Latest Reviews

dele akinbote
2 months ago on Google
5
I had an excellent stay at this facility. At first, I was very unsure, but the nurses and techs made me feel very safe and welcome. They took great care of me, and this place truly saved my life. I want to express my gratitude to Mr. Martine, Lyndon, Avery, Angela, Nurse Deliah, and Tasia each one of them was incredibly patient and considerate. The food was great, and the facility was nice and clean. I stayed in A7, and the experience exceeded my expectations. Thank you all for everything!
Response from the owner2 months ago
Hello, Thank you for taking the time to leave a review for us at Medical City Green Oaks. We're happy we could meet your expectations!
Jeff S. Wilson
2 months ago on Google
5
This place literally saved my life back in 2004.
Response from the owner1 month ago
We truly value your feedback, thank you for taking the time to leave a rating.
Lowery Griffith (Larry)
4 months ago on Google
3
Alot of christians I never seen one and the guys or gals seem leveled off Comments of Dr trying to down grade his trade but big headed Dr.s
Response from the owner4 days ago
Our Medical City Green Oaks Hospital truly values your feedback, and we are sorry to hear about this experience. Please contact our PATIENT SAFETY OFFICER, Stephanie at 972-770-0853 so can discuss the situation further. Thank you.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Krysla Karlix

CEO

Russell Reed, MSN

Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (972) 991-9504
Building icon

7808 Clodus Fields Drive
Dallas, TX 75251

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Rehab in Cities Near Dallas

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Reviews of Medical City Green Oaks Hospital

2.4/5 (320 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.4 (320 reviews)
Tyler Snover
1 week ago
1

Honestly not my favorite place in the world. A lot of the staff is rude do not know how to deescalate a situation. They honestly egging clients on and they leave everyone in one big room all day. The groups are a joke, the food is terrible. If you love your loved ones don’t send them here. Getting released takes forever. They don’t take people outside. They won’t send all your prescriptions to the pharmacy you have to call to get them to get it right.

Response from the ownerInvalid relative date format:
Tyler Snover, thank you for this feedback and please know this is not acceptable by our standards. I have shared this feedback with our administration, so we can work to improve. I apologize that we fell short of your expectations, and if there is any other feedback you'd like to share, I encourage you to give me a call at 972-770-0853. <br>Thank you again, <br>Stephanie<br>Patient Advocate
Adrienne Jones
1 week ago
1

Green Oaks Hospital is a joke along with their staff. I was a patient here. All I had dealt with was ALOT of miscommunication, bad attitudes, staff cursing at the patients and they talk down to you like you're a child, and so on. If there is a limited amount of beds, they will stick you in ANY unit available, versus a unit that is fit for you. Horrible food, uncomfortable beds,etc. I was given a discharge date by the doctor and when that day came, they decided to keep me another day and wouldn't give me a good reason why. My advice is please find another place to go to because this one is NOT it.

Response from the ownerInvalid relative date format:
Thank you for writing to us. We apologize you feel your experience with us did meet your expectations. We want all of our patients to know they can contact our Patient Advocate Stephanie Haynes during their stay. We'd like to hear more. Please call Stephanie at (972)991-9504 so she can learn more about your stay. Again, thanks for sharing and hope you are feeling better.
Corey Recai
2 weeks ago
1

I was brought here after having the police called on me after having told a friend that I was suicidal, they told me I either had to come willingly or they would arrest me. While there Dr. Roach, who processed my intake took the week off for vacation, and other doctors refused to discharge me, so I was forced to stay there for a week against my will. This made my feelings of depression worse.

Response from the ownerInvalid relative date format:
Our Medical City Green Oaks Hospital truly values your feedback, and we are sorry to hear about this experience. Please contact our patient advocate, Stephanie at 972-770-0853 so that we may work to make the situation better. Thank you.
Rex
2 weeks ago
1

Treating my bestie there was poop stains on floor and the nurses were trying to tickle me weirdly and was really weird man was standing on his bed at 2 in the morning screaming "my butt is gone!!" And theres not enough beds

Response from the ownerInvalid relative date format:
We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Green Oaks Hospital, so we will make every effort to address any concerns. These comments have been shared with Stephanie, the patient advocate. If you would like to speak with someone about your experience, please call 972-770-0853.
dhhdd xncnc
3 weeks ago
1

worst experience of my life while i was here my roomate literally had intentions of killing me and they didn’t move me to last minute one night they gave us some random drink and everybody was acting weird this whole place felt demonic

Response from the ownerInvalid relative date format:
Hi, We'd love to learn more about your experience so we can identify any concerns you may have. Please contact our Patient Advocate, Stephanie, at 972-770-0853. We look forward to hearing from you.
Claudia Wells
1 month ago
1

I cannot believe that our justice system is not investigating this facility yet but hold on. My grandmother got raped while in your care, yall better be ready for an investigation

Response from the ownerInvalid relative date format:
Greetings,<br><br>We would like to look into this further. Please call the Patient Advocate, Stephanie at 972-770-0853 so that we can get further information to address the situation.
Amy Arthur
1 month ago
3

I had good experiences at green oaks just not spectacular ones one of the patients one time I was there she faked a seizure when it was time for me to be discharged I hated that thanks still got discharged that day plus that patient was evil to most of the minorities that didn’t pass for white or light skin Hispanic. She ignored me which I liked. A group of nursing staff that was there one day I was there didn’t speak to anyone that didn’t pass for white. I hate prejudice and colorism from anyone. Some of the staff were jerks too to me for no reason. Room for improvement.

Response from the ownerInvalid relative date format:
Greetings,<br><br>We are glad you had a good at experience but regret that the experience didn’t meet all of your expectations. Please contact us directly at 972-770-0853 to discuss your concern further with Stephanie, the patient advocate. We look forward to hearing from you.
Kara Frankli
1 month ago
5

Our experience with Green Oaks has been very good. Dr Briggs is excellent! We arrived late at night, and the staff was attentive and caring.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience! We're so happy we could make your visit a positive one!
Rose Whalen
1 month ago
1

Don't use this facility for anything. do-not allow yourself to be taken here. They give no information about your loved one, They endlessly transfer the phone half the time no one answers. You be given a patient code by someone who identifies themselves as a doctor and then the code is good for nothing and no one will give any information and surprise there is no doctor on staff by the name of the person you just spoke to. They promised to have a work note ready and when I arrived no one knew anything about it. I physically saw an older woman put outside the door with a garbage bag of her belongings and told to leave, she could barely stand. I fully believe they would have held my loved one hostage had I not made noise. To be fair my loved one said it was clean but he was given no bed, blankets, personal supplies, it was stated that some of the food was fairly ok. patient was forced medication even after they told me he would not be forced. no type of help or resources were provided. This is not a safe facility for mental healthcare this is a city of Dallas holding tank for people that right care and the city do not know what to do with.

Response from the ownerInvalid relative date format:
We are sorry to hear of this experience in our Medical City Green Oaks Hospital and would like to look into this further. Please call our patient advocate at (972) 770-0853 so that we can get further information to address the situation.
dele akinbote
2 months ago
5

I had an excellent stay at this facility. At first, I was very unsure, but the nurses and techs made me feel very safe and welcome. They took great care of me, and this place truly saved my life. I want to express my gratitude to Mr. Martine, Lyndon, Avery, Angela, Nurse Deliah, and Tasia—each one of them was incredibly patient and considerate. The food was great, and the facility was nice and clean. I stayed in A7, and the experience exceeded my expectations. Thank you all for everything!

Response from the ownerInvalid relative date format:
Hello, <br>Thank you for taking the time to leave a review for us at Medical City Green Oaks. We're happy we could meet your expectations!
Jeff S. Wilson
2 months ago
5

This place literally saved my life back in 2004.

Response from the owner2 months ago
We truly value your feedback, thank you for taking the time to leave a rating.
Lowery spencer Griffith Jr
4 months ago
3

Alot of christians I never seen one and the guys or gals seem leveled off Comments of Dr trying to down grade his trade but big headed Dr.s

Response from the ownerInvalid relative date format:
Our Medical City Green Oaks Hospital truly values your feedback, and we are sorry to hear about this experience. Please contact our PATIENT SAFETY OFFICER, Stephanie at 972-770-0853 so can discuss the situation further. Thank you.
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