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Methodist Richardson Medical Center

2831 E President George Bush Hwy Richardson, TX 75082
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Methodist Richardson Medical Center TX 75080

About Methodist Richardson Medical Center

The Methodist Richardson Medical Center Campus for Continuing Care is located in Richardson, Texas. They provide inpatient medical, emergency and behavioral health services for clients of all ages. There’s also a department for adolescents and adults in addiction recovery. They accept self pay and private insurance.

I like that their facility offers age specific programs so you can get targeted care. There are 30 beds in the adult treatment facility, which creates a strong staff to patient ratio. In addition to a separate addiction unit, there’s also a behavioral health unit just for seniors. If you’re facing a mental health crisis, they’ll help you stabilize in a highly structured setting.

Your physician will create a customized treatment plan based on your individual needs and recovery progress. During your time in the inpatient program, you’ll participate in medically supervised detox, group therapy and 12 Step meetings. They also provide relapse prevention training, family support and comprehensive discharge planning.

Facility Overview

Bed icon 30
Number of Available Beds

Latest Reviews

A M
3 months ago on Google
1
My recent visit here deserves less than a 1 star.The staff lacks diversity which was the first red flag. Second red flag is no one was in the waiting room. Third red flag was how outdated it seemed, they were writing all my info I was saying on a blank piece of paper, not putting into a computer system which is really odd.The Dr is careless. They don t care about patients or actually treating you. Almost took my having Covid as a moment for him to have a nice laugh. Like I was crazy for even coming in when I was having so many terrible symptoms. I was throwing up since the day prior and couldn t hold any fluids down. Asked for fluids and he basically said that wouldn t do anything. Except, it would have because I m pretty sure being super dehydrated while having Covid intensifies certain symptoms, but what do I know.There s too many good hospitals around so drive an extra 2 miles and get the care you deserve.
Gggg Gggir
8 months ago on Google
1
They tried to get fentanyl to the patients
charlotte
9 months ago on Google
5
The ER doctor was very nice, and made me feel a lot better about my situation, even though it was small.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Methodist Richardson Medical Center offers short-term stabilization unit for psychiatric disorders and addiction, the unit serves patients 18 years of age and older. Individualized treatment plans are tailored to address the needs of each patient. Residents receive 24-hour clinical care and daily program structure.
partial-hospitalization iconPartial Hospitalization Program
The partial hospitalization program at Methodist Richardson Medical Center is a high level daytime care for patients with mental health conditions with primary mental health conditions. Services include group therapy, activities therapy, education about medication, nutrition and wellness, grief and loss counseling, family group and discharge planning.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA). Aftercare support groups are available for those who complete the chemical dependency inpatient program.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • wifi iconWifi

Staff & Accreditations

Staff

James C. Scoggin, Jr

CEO

Pamela Stoyanoff, CPA, FACHE

President & COO

Michael O. Price

Executive VP & Chief Legal Officer

Craig Bjerke, CPA

Executive VP & CFO

Pamela G. McNutt, FCHIME, LCHIME, FHIMSS

Senior Vice President, Chief Information Officer

Alen Brcic

Senior Vice President & Chief Human Resources Officer

Martin L. Koonsman, MD, FACS, CPE

Chief Medical Officer

Jolyn Angus, DNP, MBA, BSN, RN, NEA-BC, CENP

Senior Vice President, Chief Nursing Executive

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9201

Contact Information

Phone icon (469) 204-1000
Building icon

2831 E President George Bush Hwy
Richardson, TX 75082

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Rehab in Cities Near Richardson

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Reviews of Methodist Richardson Medical Center

2.5/5 (77 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (77 reviews)
Fang Zhu
1 week ago
1

Was admitted last week; lack of diversity & nurses told me to "tone it down" when they assumed my culture's language was being rude (I was talking about the weather to my parents). The nurses & social workers also constantly lied to me about my medical care & process. When I called today to get paperwork, Mike was extremely rude to me & ended the call right after getting my name. I had to call multiple times to the main hospital before even getting directed anywhere.

CY
1 month ago
1

The day after my appointment, I read this from my patient report. -------------------------------- Lisa A. Mitchell The patient arrived 1 1/2 hours early and demanded our admitting clerk check her in immediately and was very rude. This is my observation as I watched from my desk. We have 2 CT techs today at Campbell. Jane and Vin. yin is training Jane attempted to explain the procedure process with a nasty response from the p. Vin tried to start her IV. After, explaining the procedure, Jane was assisting Vin and the pt said "you hurt me" to Jane but Jane was only holding the syringe. Jane stepped away and Vin tried to start the IV on the other side. Unfortunately, Vin was unable to get the IV the second time, so Jane called the ER to make arrangements for the pt to have her IV started in the ER. As the pt was leaving the CT room, she told Jane she was a terible tech, didn't know how to do an IV, told her she was rude and threatened to give her a bad review. Jane tried to explain she wasn't the one who tried to start IV. Then the pt turned to Vin and said he was a good tech and tried his best and he would be getting good review. This situation all transpired in a very short period of time. They were able to get her < started in the ER. The pt had her CT scan and left with no further outbursts. It seemed, the pt was misdirecting her personal anger on the staff who were trying their best to help her. JANE CROSSLIN Pt was taken down- to the ER to get an IV JANE CROSSLIN Pt was extremely rude, I did not even start her IV and she stated that I was rude and was going to give me bad review. I was only assisting Vinh. She was extremely rude to the Geneva at the front desk. -------------------------------- My Response: What was stated above was that almost all true, except for me being rude towards the admitting clerk. I was not rude and never demanded anything. My family was there with me and witnessed everything. My family and I did arrive early. I was told the nurse was at lunch. We had no problem waiting. We came from out of town, so we were not at all familiar with the area. I did say I would give Jane a bad review. She was rude. Vin was not rude. That is the difference. The attitude of the person makes the difference. Jane, Vin, and I were in the CT room and me lying on the CT table as they attempted inserting an IV needle was being started.. It was a painful experience. I was not pleased with the experience. The person in the ER did a great job with the IV needle. My veins are deep and can be hard to find. Jane, if you are in charge of Vin, and you saw he was unable to get the IV needle in my arm, then you should have taken over. The area left a swollen area about 3 inches across that looks like a ball is under my skin. There is no way the nurses would state anything positive on my behalf. They stick together no matter what the circumstances.

A M
3 months ago
1

My recent visit here deserves less than a 1 star. The staff lacks diversity which was the first red flag. Second red flag is no one was in the waiting room. Third red flag was how outdated it seemed, they were writing all my info I was saying on a blank piece of paper, not putting into a computer system which is really odd. The Dr is careless. They don’t care about patients or actually treating you. Almost took my having Covid as a moment for him to have a nice laugh. Like I was crazy for even coming in when I was having so many terrible symptoms. I was throwing up since the day prior and couldn’t hold any fluids down. Asked for fluids and he basically said that wouldn’t do anything. Except, it would have because I’m pretty sure being super dehydrated while having Covid intensifies certain symptoms, but what do I know. There’s too many good hospitals around so drive an extra 2 miles and get the care you deserve.

John S
8 months ago
5

Gggg Gggir
8 months ago
1

They tried to get fentanyl to the patients

charlotte
10 months ago
5

The ER doctor was very nice, and made me feel a lot better about my situation, even though it was small.

cbwood87
11 months ago
1

Kathryn Sims
1 year ago
1

I was denied care for a serious injury because the ER doctor did not want to see it as a medical emergency and I was told to my face by him that he would not intervene until I was septic. I was left to suffer for the next 4 days with no preventive care for infection and zero pain control. I became very ill and had to be seen at their main hospital off George Bush where I was admitted for sepsis and required same day surgery. This location (off Campbell) was very poorly run, unprofessional and lacked concern for safety. They put my life at risk and in jeopardy all because an ER doctor refused care. Please avoid this facility.

ATP
1 year ago
1

The behavioral section of the hospital is the epitome of negligence, suboptimal care, and deceit. Multiple patients have "eloped" (escaped) the supposedly "secure" portion of the floor. Patients have been regularly seen on the floor(s) below the behavioral floor. The escaping happens so often that all staff on all floors are told in advance that this occurs frequently, to be aware of it, and to notify security to take the patient(s) back to the behavioral floor. If you look through the other reviews for this place you will find more stories of patients that escaped down the elevators and into the lobby. Shockingly there were rumors of a patient who FULLY ESCAPED THE BUILDING and then got injured outside before being noticed and brought back. The staff reference policies that they themselves cannot provide any proof or validation of in any way, shape, or form. The behavioral hospital is a horrible place that I strongly recommend avoiding at all costs if you have any choice in the decision.

Dana ashton
1 year ago
1

If I could have picked a 0 rating I would have. My son came out after 3 weeks worse than when he went in.

Rohin
1 year ago
1

Evil is the only way to describe this place. One of the darkest aspects of our Society. The Chinese nurse with glasses who works in 4 south u know who u are and I hope you and your family go to hell. Jordyn was the only half decent person.

kathryn Benjamin
1 year ago
1

Took social worker 3 days to contact me. Had questions she never returned my call. Dr spent 5 min with the pt and never got to the bottom of the issues. The dr who I’m not impressed with also, never called any family to find out what the true issues were. (Keep in mind that the dr isn’t a full time employee at this hospital). Therapy was an absolute joke it was group therapy where they did crossword puzzles and name that tune. The nurses are incredibly rude. Stay away from this place. Period !!!! No help what so ever.

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