Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

New Hope Carolinas Inc

101 Sedgewood Drive Rock Hill, SC 29732
Claim Profile
New Hope Treatment Center SC 29732

About New Hope Carolinas Inc

New Hope Treatment Center in Rock Hill, South Carolina, is a behavioral and substance abuse recovery center for adolescents and young adults aged 12 through 22. Their residential drug rehab program provides a stable place to live and intensive personal treatment for clients involved in the child welfare system or other difficult situations. It’s a modern, private facility with modern amenities.

New Hope’s trauma informed treatment approach emphasizes building healthy relationships and turning them into support systems. They provide diverse specialized programs for young men and women with behavioral issues.

Residential programs require clients to live onsite at the center for treatment, where they receive a room and have access to other amenities. During their stay, they are closely monitored and attended to by staff. Clients share living space with one another to better foster a sense of community.

Phoenix Center recognizes that all clients are unique, so they offer individualized treatment programs. Clients collaborate with a care team to develop their treatment, with options including assessments, motivational interviewing, dialectical behavioral therapy (DBT), and cognitive behavioral therapy (CBT). Therapy takes place in individual and group settings with other clients.

During treatment, clients learn to identify the behaviors that influence addiction, including stressful triggers, and supplant them with healthy coping mechanisms. Clients also learn about the community resources available to help them on their recovery journey.

This short term residential program lasts for 30 days. This intensive program teaches clients DBT skills that promote emotional regulation and self awareness. Clients come to understand the consequences of their behavior and how they can make better, more positive choices to avoid substance abuse.

Discharge planning begins before clients complete their program. It establishes how clients will reintegrate into society, including returning home if applicable, and how they will work toward their goals moving forward. Aftercare may include transitional programs for clients in need of additional support.

Latest Reviews

Stephen Kaiser
2 months ago on Google
5
The team was exceptionally knowledgeable and friendly. We were impressed by how swiftly they put together a safety plan, and we re looking forward to the program
Timothy Sellers
2 months ago on Google
5
The personnel encountered were very kind, courteous, and attentive.
Roger Davis
2 months ago on Google
5
The staff has been remarkably knowledgeable, making sure both our child and we feel safe. They've also been exceptionally warm and welcoming.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.5 / 10

Location

Accepted Insurance

New Hope Carolinas Inc works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

George H. Orvin, MD

Founder

Jay S. Orvin

Chairman

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (803) 328-9300
Building icon

101 Sedgewood Drive
Rock Hill, SC 29732

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Quentin Blount

Rehab in Cities Near Rock Hill

Left arrow iconBack to SC

Reviews of New Hope Carolinas Inc

2.94/5 (103 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
65
4
1
3
4
2
0
1
60

Reviews

1

i was a patient there for about 4 months, i was very depressed and got court ordered to be there, this place did absoultely nothing to help me, the actual doctors only show up once a month, the staff were rude and activtely lied about patients they didnt like, therapy was al ... Read More

Reviewed on 9/5/2019
1

I was a patient at the Rock hill location for about a year. I went in by choice because I felt like I needed help with my PTSD. However, I had staff members tell me my disorder and symptoms were fake even though I had several psychiatrists and therapists vouch that my condit ... Read More

Reviewed on 5/30/2019
1

The last thing they gave me was hope. This place is horrible and should be shut down. Everyone here just come for a paycheck, so don't expect for someone to care for you.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Jennifer Phillips
1 week ago
1

My grandson went there and it was terrible 1 out of 10

Michael C. Harrison
1 week ago
5

Supportive and professional staff

Jan Tysinger
2 weeks ago
1

Well, I was at this place when I was a young teenager. The pictures posted are nothing like the actual hospital. The actual inside of it is the old very old hospital. They have the original white square hospital floors. It is nowhere near as clean as the pictures I was sexually harassed by a man who worked there And they covered it up and told me nothing never happened and didn’t help me get justice for it and told my social worker I was lying and she didn’t fight for my justice either. If you look at the comments on the pictures, it says maybe subject to copyright it’s because it is copyright. Those pictures look nowhere near like the place does maybe one of the outside pictures of the tall old hospital is the only one that looks anything like it

Patti
4 weeks ago
5

The staff's kindness, particularly towards the children, along with attentive supervision and a strong focus on safety and security.

James Malcolm
1 month ago
1

Major let down from the Directoe. Just a failure in his pisition.

Keeley Hall
1 month ago
1

My husband and I purchased our home nearly three years ago. As an engineer working remotely, we were seeking a place with a bit more land and fewer people nearby. Shortly after moving in, we learned that New Hope would be converting the neighboring property into a group home for girls. While we initially had no major concerns, over time, ongoing issues related to New Hope have become increasingly frequent and difficult to ignore. Beyond the distressing incidents of the girls screaming for help and attempting to flee the facility, visits from the police, ambulance, and other emergency services have unfortunately become a regular occurrence. Most days, the front yard of the group home resembles a block party, with employees’ vehicles often spilling onto our property once their own space fills up. Staff members have used our property as a smoking area, and most recently, they installed powerful spotlights that remain on through the night, flooding our front yard, driveway, and even the street across from us with harsh light. Unfortunately, being located outside city limits makes addressing these issues particularly challenging—likely one of the reasons this location was originally chosen. We have submitted formal complaints to the COO of New Hope and the North Carolina Department of Health and Human Services after several emails to the home's administration went unanswered or were met with ineffective solutions. It has been incredibly disheartening to invest in a home only to be met with ongoing disruptions and disregard from the business operating next door. Additionally, we later discovered that a registered sex offender lives just two doors down from both our home and the group home—information we were not made aware of at the time of purchase. This revelation further heightens our concerns about the diligence and consideration that goes into selecting and establishing these group home locations. Adding to our concerns, there are numerous one-star reviews online from individuals who claim to have stayed in New Hope’s facilities, describing conditions that fall far below acceptable standards. Their firsthand accounts paint a troubling picture of mismanagement, lack of proper care, and an environment that fails to meet the basic needs of the children they are supposed to support. It is our sincere hope that New Hope either takes immediate, meaningful action to address the ongoing issues, improving the quality and safety of their operations for both the residents and the surrounding community—or considers relocating to a site that is better suited for a facility of this nature. Our neighborhood deserves peace, respect, and a sense of safety, which has been severely compromised since their arrival.

Response from the ownerInvalid relative date format:
We are extremely saddened to read this and take your concerns into sincere consideration. As you know, our team has been in contact with you on several occasions by phone and in-person to address the issues you presented. New Hope proudly services youth in our Foster Care system who have nowhere else to go. In every community we serve, we try to build bridges and build relationships so we can partner together as these youth truly need a community. We understand that this can be difficult. Unfortunately, difficult things can happen in these types of settings. We have had a couple of Open Houses and larger company events that have resulted in an overflow of parking. We do not believe the picture you posted is an accurate representation of the daily parking situation, as we have no more than a handful of staff at the home working the same shift. We laid additional pavement so there would be ample space for parking and the majority of overflow parking on those rare occasions were either to the left of the home (facing the street) or directly in front of the home, not extending into your property. As to staff smoking in your lawn, we immediately resolved it several weeks ago when that was brought to our attention. As the photo somewhat details, the surrounding trees were bare which would have been several weeks prior to spring before the trees blossomed. If the problem has persisted, please let us know and we will address it with the staff. Again, we genuinely apologize for any inconvenience this has caused you. However, we remain steadfast in our mission to serve these youth when no one else will. We continue to welcome a collaborative relationship with you as evidenced by our team visiting you last week and aim to cultivate a positive presence in the community. You have our leaderships contact information, please reach out if you would like to speak further.
Phylicia
1 month ago
5

The time they have taken to explain the program and what things will look like. Everyone is polite and caring

Hurst Landen
1 month ago
5

I enrolled my child today, and everything went smoothly—the staff was incredibly friendly and welcoming.

John Sparacino
1 month ago
5

The team was incredibly informative and welcoming. We were especially impressed that they created a safety plan right away, which made us even more excited about the program.

Alfonso Small
1 month ago
5

I'm really happy with this program—it truly feels like my son is finally going to get the support he needs.

Kristopher Gilman
1 month ago
5

Excellent intake, and thank you for providing her with this opportunity.

Stephen Kaiser
2 months ago
5

The team was exceptionally knowledgeable and friendly. We were impressed by how swiftly they put together a safety plan, and we re looking forward to the program

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for New Hope Carolinas Inc

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

U-Turn for Christ South Carolina
Lexington, SC (803) 951-2197

U-Turn for Christ South Carolina

U-Turn For Christ is a residential addiction rehabilitation program dealing ... read more.
Clarendon Behavioral Health Services
Manning, SC (803) 435-2121

Clarendon Behavioral Health Services

Clarendon Behavioral Health Services is located in Manning, South Carolina. ... read more.
New Journey SDG
Myrtle Beach, SC (843) 945-2531

New Journey SDG

New Journey SDG offers outpatient treatment for individuals with alcohol and... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline