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New Hope Carolinas Inc

101 Sedgewood Drive Rock Hill, SC 29732
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New Hope Treatment Center SC 29732

About New Hope Carolinas Inc

Residential programs require clients to live onsite at the center for treatment, where they receive a room and have access to other amenities. During their stay, they are closely monitored and attended to by staff. Clients share living space with one another to better foster a sense of community.

Phoenix Center recognizes that all clients are unique, so they offer individualized treatment programs. Clients collaborate with a care team to develop their treatment, with options including assessments, motivational interviewing, dialectical behavioral therapy (DBT), and cognitive behavioral therapy (CBT). Therapy takes place in individual and group settings with other clients.

During treatment, clients learn to identify the behaviors that influence addiction, including stressful triggers, and supplant them with healthy coping mechanisms. Clients also learn about the community resources available to help them on their recovery journey.

This short term residential program lasts for 30 days. This intensive program teaches clients DBT skills that promote emotional regulation and self awareness. Clients come to understand the consequences of their behavior and how they can make better, more positive choices to avoid substance abuse.

Discharge planning begins before clients complete their program. It establishes how clients will reintegrate into society, including returning home if applicable, and how they will work toward their goals moving forward. Aftercare may include transitional programs for clients in need of additional support.

Latest Reviews

David Jackson
1 week ago on Google
5
My experience with the PRTF program was nothing short of remarkable. My 17-year-old brother, Max, had been spiraling for months. The therapists connected with him and created a safe space for him to open up. They included our family in the process. Regular updates kept us informed, and family therapy sessions equipped us with the skills to support Max. We still have work to do, but thanks to the expert team, we're finally on the right path together.
Tom Flanagan
1 week ago on Google
5
A tailored treatment program
Jennifer Phillips
3 weeks ago on Google
1
My grandson went there and it was terrible he was in a restraint about every day just because he was crying and they would tell him to go in his room for straight 14 days and it was just crazy he also said that people where fighting him and stuff my grandbaby is never going to a place like that again. 1 out of 10
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

New Hope Carolinas Inc works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

George H. Orvin, MD

Founder

Jay S. Orvin

Chairman

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

101 Sedgewood Drive
Rock Hill, SC 29732

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Quentin Blount

Rehab in Cities Near Rock Hill

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Reviews of New Hope Carolinas Inc

2.96/5 (136 reviews)
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Reviews

1

i was a patient there for about 4 months, i was very depressed and got court ordered to be there, this place did absoultely nothing to help me, the actual doctors only show up once a month, the staff were rude and activtely lied about patients they didnt like, therapy was al ... Read More

Reviewed on 9/5/2019
1

I was a patient at the Rock hill location for about a year. I went in by choice because I felt like I needed help with my PTSD. However, I had staff members tell me my disorder and symptoms were fake even though I had several psychiatrists and therapists vouch that my condit ... Read More

Reviewed on 5/30/2019
1

The last thing they gave me was hope. This place is horrible and should be shut down. Everyone here just come for a paycheck, so don't expect for someone to care for you.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

David Jackson
1 week ago
5

My experience with the PRTF program was nothing short of remarkable. My 17-year-old brother, Max, had been spiraling for months. The therapists connected with him and created a safe space for him to open up. They included our family in the process. Regular updates kept us informed, and family therapy sessions equipped us with the skills to support Max. We still have work to do, but thanks to the expert team, we're finally on the right path together.

Tom Flanagan
1 week ago
5

A tailored treatment program

Jennifer Phillips
3 weeks ago
1

My grandson went there and it was terrible he was in a restraint about every day just because he was crying and they would tell him to go in his room for straight 14 days and it was just crazy he also said that people where fighting him and stuff my grandbaby is never going to a place like that again. 1 out of 10

Joanna Fielder
3 weeks ago
5

Bella and Danny Smith
1 month ago
1

2014 I was there no I don’t know about now but sense everyone was telling there story about there I’m going to say my peace staff let this one girl choked me staff didn’t do nothing about it and one time this girl came running in my room in the middle of the night shut the door it took them 5 minutes to get her out of my room. STAFF DO BETTER

Sushil M Verma
1 month ago
5

"Thank you The staff is caring and listens to our needs and concerns. All needs for a successful transition to better mental health is in place for loved ones. The environment makes staff feel more like family"

Akeel Saifi
1 month ago
5

Kindness of the workers, especially with the kids. Supervision and safety/security

Laura Yokeley
2 months ago
1

I was on trans 2 from November 2024- march 2025. There was so much that happened in the time that I was there, I don’t even know where to start… maybe I’ll start with the fact that they put me in restraints COUNTLESS times, or that most of the fights were instigated, the staff would argue with the kids, we got yelled at on a daily basis, nobody who is a RC has even studied in this field and they’re the ones who actually take care of the kids, the nurses don’t care about you, leadership does not care about you. I got into 17 fights while in that facility and yeah they were mostly my fault but no kid who goes somewhere to get help should feel so trapped that they go into fight or flight mode for months on end. This place will make you resent the people you love. Everything they tell you is a lie. One fight started because Ms.mann (the supervisor of the unit) quit on the spot because it was “too much” and “too hard”. They were already very understaffed and her doing that triggered almost every single person around her. I gave up and started a fight which started a riot on the unit and they only had like 3 people from other units who came to help. I got a concussion during the fight and the doctor and nurses refused to send me to the hospital to get an evaluation for 4 days!! The nurse’s exact words were “there’s nothing the hospital can do that we can’t” like honey they can diagnose me with a concussion, they can give me a scan, they can tell me how bad my the concussion is, they can actually tell me what I’m supposed to do and avoid without just shoving a Tylenol in my face and telling me I’m fine. After the fight was done one girl who had beef with the TL went and told everyone that the TL had pulled her aside and told her to fight another resident which was not true at all because at the same time she claimed that happened, the TL was trying to calm me down and convince me not to fight anyone. Then Curtis (the residential director) decided to pull kids one by one into his office to talk about it and everyone started blaming the TL just because they didn’t like her. And even tho I’m the one who started the entire fight he never talked to me about it and the TL almost got fired because everyone was lying on her name. I’m the only one who would have told the entire truth (my wrongs and everyone else’s) but Curtis just ignored me and I’m guessing it’s because he wanted them to be right. A few weeks pass and the unit has another fight night worse than any other one we had before. Kids were getting jumped, everyone was fighting each other and there was nothing the staff could do. Then a whole bunch of girls set off the sprinklers and about 10 girls ran away and they were gone for hours before they were brought back. That same night I had told Curtis that I wanted a psych evaluation and he said he had bigger things to worry about so I told him that if he didn’t call the doctor that night then I was going to overdose. And he said he would keep me away from all the pills then… I stole pills from the nurse that night and tried to overdose. They did not send me to the hospital after because I ended up taking melatonin and the nurse said “that’s not something we typically worry about” as if I don’t just try to kms. The next day I had to BEG the doctor to send me to the hospital for a psych evaluation because somehow it wasn’t a plan already. She finally agreed and when I got there I had asked if I would be able to come back after I went inpatient and they said yes. A few days later I found out they discharged me to a higher level of care. But there is no mental health professional that knows what a level 5 facility is. There is no record anywhere of a level 5 facility and they never set anything up. When my parents came to pick up my stuff, they did not give me everything back. My parents contacted them many many times to try to get the rest of my stuff which included $200 worth of shoes and some sentimental things… I never got it back and they completely ghosted us. I honestly feel worse than when I went in.

Freelancer Ridoy
3 months ago
5

Supportive and professional staff

Jan Tysinger
3 months ago
1

Well, I was at this place when I was a young teenager. The pictures posted are nothing like the actual hospital. The actual inside of it is the old very old hospital. They have the original white square hospital floors. It is nowhere near as clean as the pictures I was sexually harassed by a man who worked there And they covered it up and told me nothing never happened and didn’t help me get justice for it and told my social worker I was lying and she didn’t fight for my justice either. If you look at the comments on the pictures, it says maybe subject to copyright it’s because it is copyright. Those pictures look nowhere near like the place does maybe one of the outside pictures of the tall old hospital is the only one that looks anything like it

Patti
3 months ago
5

The staff's kindness, particularly towards the children, along with attentive supervision and a strong focus on safety and security.

James Malcolm
3 months ago
1

Major let down from the Directoe. Just a failure in his pisition.

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