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Parkwest Medical Center – Senior Behavioral Health

9352 Park West Boulevard
Knoxville, TN 37923
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About Parkwest Medical Center – Senior Behavioral Health

Parkwest Medical Center – Senior Behavioral Health is located on Park West Boulevard at the Parkwest Medical Center in Knoxville, Tennessee. They are part of Covenant Health. They provide behavioral health services to address and treat co-occurring mental health and substance use disorder.

They are located in a large medical center with onsite parking available to you and your loved ones. They are located close to I-40 and Route 70 for easy transportation to and from your treatment. They are close to hotels, restaurants, retail stores and businesses. They are also close to natural landmarks including Carl Cowan Park, Louisville Point Park and Stony Point.

Psychiatric and Cognitive Evaluations

When you arrive at Parkwest, they will assess your psychiatric and mental health condition and determine whether you are stable enough for outpatient treatment. In addition to psychiatric evaluations, they will assess your cognitive evaluation needs.

Peninsula Program Provides Mental Health Services for Eastern Tennessee

I find it good to know that the program at Parkwest is part of Peninsula, a division of Parkwest that focuses on providing caring psychiatric services that are both innovative and effective for Eastern Tennessee. Peninsula has over 75 years of experiencing providing services for individuals in need that helps clients lead fulfilling and healthy lives.

I like that they offer pet and recreational therapy, medication management and assessment, as well as nutritional assessment, 24-hour nursing care, discharge planning and fall risk assessment and prevention. They provide holistic care for patients in need of assistance and treatment.

Similar Rehab Centers

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Sushi Roll
1 week ago on Google
5
I am almost 3 weeks postpartum and I wanted to give a shout out to my delivery team. My water broke at midnight and I got immediately seen at labor and delivery to confirm my water had broken. Not long after I was taken into a room. My nightshift nurse was very nice. Checking in on me often. She even brought me a popsicle. Which i really appreciated as I hadn't had much the past few hours before labor. I had been put on pitocin to help speed things up as I was only 1cm when I came in. A few hours later I asked for an epidural and the man who did it was phenomenal. I didnt feel much through my entire labor, but also his placement was not painful at all. I've had more painful blood draws. My day shift nurse is the person I spent the most amount of time with she was incredible. Lauren, my nurse, made sure to check in on me often, let me sleep if I could, and put me in different positions as I became further into labor. I felt like a well rotated rotisserie chicken. She told me everything we were doing, and everything that was happening. Dr. Walker was also incredible in the same way. She came in as I was stuck at -1, and talked about my options. I had an entire team of nurses and people in my delivery room giving me words of encouragement and being comforting. I couldn't have asked for a better team. I felt incredibly well taken care of. Even when my baby was born she had some problems and the nurses were telling what they were going to do before they did it. I got discharged the following morning and as I was going to leave the nurse who was by my side in labor being comforting came and checked on me while I wasn't her patient; just asking how I was doing and how I was feeling. Just all around incredible people and I wish I knew more names to give them a direct shout out, but if they see this. Thank you dayshift labor and delivery on Oct. 8th! You left this momma feeling like she ever has another baby she would want your guys again!
Response from the owner1 week ago
Thank you for praising our team members! We appreciate your feedback. Thank you for taking time out of your day to leave this review!
Tom Himes
1 week ago on Google
5
I went in for a Colonoscopy and the nursing staff was awesome. From Trecci who had to do an ultrasound to start an IV to Adriana who did my anesthesia, to Holly who took vitals and assisted Dr. Benitez... The whole staff all the way down the line were just so great. This is a very good hospital.
Response from the owner1 week ago
Thank you for praising our team members! We appreciate your feedback. Thank you for taking time out of your day to leave this review!
Francy Geiger
1 week ago on Google
5
Ansley did a great job on my blood draw. She knew just what to talk about to distract and found my vein and did a painless blood draw!! Thank you!
Response from the owner1 week ago
Thank you for praising our team members! We appreciate your feedback. Thank you for taking time out of your day to leave this review!
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6.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Staff

Devan Johnson, MHA

President & CEO

Scott Hamilton

VP & CFO

Liz Clary

VP of Behavioral Health

Jacquelyn Alt, MBA,RN

VP & Chief Nursing Officer

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Parkwest Medical Center – Senior Behavioral Health.

Contact Information

Building icon

9352 Park West Boulevard
Knoxville, TN 37923

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Reviews of Parkwest Medical Center – Senior Behavioral Health

3.77/5 (1615 reviews)
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Reviews

1

I know I’m young for my issues, but that doesn’t mean they should ignore my symptoms. Glad I found some other place where they did not take me for granted.

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.77 (1614 reviews)
Jim Loy, Sr.
2 days ago
5

Response from the owner
Thank you for the great review! We appreciate your feedback. Thank you for taking time out of your day to leave this review!
Jacqueline Cecalupo
4 days ago
5

This is a message of affirmation for Ms. Rhonda in Registration. She is an asset to the Park West Hospital facility. Ms. Rhonda is most congenial, competent and service minded. She was thorough in explaining the reason for each question asked throughout the registration process and provided technical support using the iPad. As one of the initial faces of Park West, Ms. Rhonda provided a stellar experience. Thank you, Ms. Rhonda. J. Cecalupo

Response from the owner
Thank you for praising our team members! We appreciate your feedback. Thank you for taking time out of your day to leave this review!
Michael Richards
5 days ago
5

I arrived for my appointment. Everone on staff from the ladies at the front desk was pleasant and helpful. Registering was efficient and quick. As I waited to be called for my ultrasound, I was told my appointment was for tomorrow. I entered it wrong in my calendar. I was given the option to come back tomorrow or wait to see if I could be worked in. I chose to wait, and anticipated the wait would be long. Surprisingly the wait wasn’t long. Jessica took me back and did the ultrasound. She was cheerful and efficient. My wife and I left sooner than we anticipated. Our overall experience from parking, interacting with staff, and leaving was much better than we anticipated. Thank you, Parkwest.

Response from the owner
Thank you for the great review! We appreciate your feedback. Thank you for taking time out of your day to leave this review!
Jeanie Thompson
1 week ago
5

Kevin Doan was an excellent lab tech. Easiest blood draw ever!

Response from the owner
Thank you for praising our team members! We appreciate the kind words. Thank you for taking time out of your day to leave this review!
Overall Experience
Date Submitted
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