Top Ranked Drug Rehab Centers In Powell, TN

Absolutely love Claire Williams. Most amazing and easy to instantly be comfortable with person to talk to. She makes you feel like you matter and are important to be heard. Highly recommend her . Couldn't ask for some one better

I absolutely love it here. They actually listen to my needs and concerns. My counselor is awesome and easy to talk to. My doctor is great too and listens to me.

100% happy with Cherokee.

I was here over the weekend and it was one of the best decisions of my life. The staff are incredibly friendly and work diligently to help patients. I did not feel judged or pressured to talk about my trauma at all. My favorite counselor was Jes, she really made me feel so much safer and her group sessions are the best. Thank you to everyone in there for believing in me 💖

They have played a huge part in me getting my life back. I am currently MAT program (Springdale location) and also 5 years ago I completed a program they had for mothers who struggled with addiction (Lafollette location). They have always been very understanding and you can tell they aren’t there to judge from the bottom of their heart they want to make a difference. I’m pretty sure I’ve dealt with every provider, counselor, and staff (not including case workers) at Springdale location and I have nothing but great things to say about them. They put up with a lot as far as patients with many mental illness I’ve seen it firsthand. But they are always kind and professional ❤️ I cannot put into words how grateful I am! I thought maybe a google review was a good start 😆

Have nothing but the best to say about this center!!!! So accommodating for those who can’t make it due to a mobility issues so they set up telehealth! Thank you all for being so prompt and always willing to help anyway you can.

From the time that I walked in the young lady Frenchie was very professional and friendly. All of the other staff was very friendly and professional as well. I previously went to Cherokee Health, and I felt like I was just a number instead of being treated like a patient. I will definitely always use Helen Ross McNabb Springdale location as my preferred mental health provider. Thank you kindly for your compassion helping me with my mental health issues. God Bless You

I have been coming to this facility for a couple of years now and my nurse Cindy is amazing. It is an absolute joy seeing her every month. Cindy has had a huge impact on my life and my recovery. She genuinely cares about client care and does a fantastic job. She is always so encouraging and loves to see people succeed. I am forever grateful.

This is my second review because I wanted to let others know about my 5 year experience at this treatment center! They were supposed to give my husband and I a month take home about 6 months ago, two different doctors approved mine, and my husband was approved by one! We kept asking, and kept asking, and kept asking, but really no one knew anything! Then we were both at 2 weeks and having housing issues at the time (which we both explained to them) SUPPOSEDLY missed a callback, got knocked down to one week (which really should've been two weeks from the month they never gave us) then we again SUPPOSEDLY missed a callback (when I say SUPPOSEDLY, I mean they're calling while we're working, if we don't answer and they don't leave a message, it's considered a missed callback) after 5 years of no failed drug test, showing up when we're supposed to, doing everything they tell us to do, except answering the phone while we're working, we have to go every single day, oh but they let us have a weekend take home! It took us almost 5 years to get to where we were and now we're back down to starting over?! All because most people work from 9 to 5 and they're only open until 11 am (even though their website says 1 pm)! Then how about my husband and I both sat in 1 hour counseling sessions the day they took our take home, but neither one of our counselors told us anything, they left that to Miss Kim, the lone nurse that should be running the place! She's the nurse I mentioned in my previous review, and many times I have been there and Miss Kim is running around working her butt off, while everyone else is goofing off and talking to each other! I went and read other reviews and one person said it's like they don't care if you have a job, and I couldn't agree more! If you work and can't answer the phone, you're punished! If you work and need to be in and out, good luck with that! It used to be in and out, but now every time I go in which was once a week, I would be there one to 3 hours! Oh and I found out today that if you don't have your name on your voicemail, they can't leave a voicemail, that would've been good to know about 5 years ago! This place is a joke, they hold you accountable to high standards, but don't hold themselves to the same high standards! I've never done well with situations like that! I was reading a article the other day about how clinics make it hard to maintain sobriety, and I honestly couldn't agree more! Nowadays there are so many virtual options, that if they don't get this situation fixed, that's where I'm turning to! Also virtual options have actual licensed therapists, group sessions, month supply immediately, etc.. Update after researching IS THERE A FEDERAL MANDATE WHERE THEY HAVE TO MEDICATION CALLBACKS TO COUNT MEDICATION! No there's not, so basically they're just ruining my life for fun! It is what it is, because like I told their Program Director yesterday, there are too many options that I don't have to jump through hoops to get medication for 30 days immediately! I started this when rules on Bupenorphine where strict, but now that they aren't, I'm looking for a different solution!

I don't know why Google doesn't give the option for zero stars, because they don't even deserve one! I have been coming here for over 5 years, I have never failed a drug test, never missed a day, always followed the rules, and did what I was supposed to do to maintain my sobriety! With all that being said, this place has the highest employee turnover rate, I've ever seen anywhere in my entire life! In the 5 years I've been coming, they've had 3 Program Directors, I've had about 10 different counselors, and the only people left since I started is one nurse and the doctor! Every time you get used to talking to your counselor, they switch you to someone else! I hope you're comfortable telling your life story over and over and over and over! Honestly after about the 3rd counselor, I just gave the basics, because really it doesn't matter! I have had some issues in the past year with housing and other things going on in my life, and I explained that I don't have a phone really, unless my other bills are paid, that's the last bill I pay! Apparently they called me 3 weeks ago for a callback (even though they don't have my new phone number) and I didn't answer! I gave them my new number the next week when they told me! Fast forward 3 weeks later, they took my one week take home, from a missed callback 3 weeks ago! Every time they get a new director it's a new set of rules! The last director stole almost 1000 dollars from my husband, (he had Medicaid and they were still taking his money weekly) and the money wasn't returned until this new director took over! With all that being said, it's hard enough to maintain sobriety, without all the flaming hoops they make you jump through! Take it from me, if you want medication without all the hassle, there are many online alternatives, that don't punish you for missing a phone call while working!

Its really cool here. Our counselor Lisa Wilkerson is amazing. We were fortunate to have been linked up with her.

yall are so brave for sharing your stories. this is awful. all of the therapy shown isnt real. u dont get 3 sessions a week, its a downright lie. u get 1 individual session a week, and rarely u get 1 group and even more rarely u get 1 equine therapy. we were locked inside the cabin for days, sometimes even weeks. i was severely depressed from not seeing the outside, was on constant unit lock down, which means u get sandwhiches for 2 of ur 3 meals a day, and the other u get cold cereal and moldy fruit. i got banned from the cafeteria for "disrespect", so this was my food for 2+ months. staff brought the girls drugs, and there were numerous xases of sa that were never investigated. please do not send ur kids here, theyll turn out worse. the only reason i got out is because i played the system and acted fine until they let me go.

Honestly u guys that are sending out your story's are a lot stronger than me

Good reviews about this place. They run a good program for those seeking help.

Love this place the girls that work there are amazing

Best place to get sober full of good people alot of very knowledgeable people great minds discuss ideas small minds discuss people

I have been going to Cherokee Health for years love the Staff an Doctor's always caring about patient health an how to get u better to have a healthy life.

Mary Phillips was very kind to me. I will be coming back

Prompt/Friendly service. Very Professional

Grant, Daniel, X and Jen so many more but here’s the main i can remember they all helped me so much through my recovery. Grant sat with me when i was scared to do one of the groups, he made me laugh and taught me jokes. Daniel sat with me through an anxiety attack while i cried he told me it was okay to cry and he let me talk about all of my trauma and problems. X she sat with me everyday because i felt sad to sit by myself because it made me overthink. Jen she was the sweetest and talked with me and many others. they all were so helpful and kind. i’m happier than ever and health too, thanks to all the lovely people there to support me.

Some india people taking over

They was good my son.They have help himout.

A great place to regain control of your life.

Great place for sober living

It was my understanding from inside sources that some of the current and former counselors were/are falsely displayed credentials. If I was being treated for cancer and found out the doctor was just someone that read some books on cancer I would be extremely upset and expect actions to be taken against this doctor. Likewise, if I have a family member that suffers from addiction and I found out a counselor was treating my loved one by saying they were certified and actually were not, then that person should never practice with addiction ever again. Blue Ridge Recovery and their CEO should be held responsible by someone for this type of business practice. I would NEVER reccomend this facility to anyone. They are more concerned about making money and blowing their own horn than caring for those that truly are in need.

This is the best place I've been to. The facility is beautiful and comfortable, the food is incredible, and the staff is always ready to help you. They create an individualized treatment plan just for you. The only thing I wished for was that the program was longer.

My grandson is fixing to go to the one in Oak Ridge. He’s been using the one in Knoxville. I don’t know about Oakridge, but Knoxville has been amazing.

I’ve been coming to Helen Ross for years a lot of it is you’ve got to find the right counselor or therapist, but I really do appreciate everything that they do and the help that they give. They have been a great tool to use for my son and I.

I have been seen in the Oak Ridge office for years. No one has ever given me any troubles. My calls have ALWAYS been answered. My appointments have always been positive. When I was laid off, they did the paperwork for safety net to ensure I was going to be receiving my medication as prescribed. I have nothing negative to say about this place.

I went here like 2 years super amazing place the approach is professional but life like human connection any one of staff will stop and listen if u hv a situation. Group is life like straight up real life a safe place to open to break to heal and one on one is avliable as well . Doctors do not judge but listen to understand to learn and to help you heal as for staff A plus was always treated with dignity trust respect understanding Loretta was with a smile and a voice of reason calm and care Will with real life does shoot straight from the hip no bs he has been there done that so he gets you. Zack the office Administrator very approachable and also is open to listening learning and getting the resources you ask for to help you on your journey he will not do the work for you but will like rest of office give you the tools its our journey its our pace so make your road Golden

This place has changed my life. All the workers here are very courteous and understanding if your situation. Would highly recommend.

I believe I have the best Spero team! Dr. J is very professional, he listens with compassion but sure doesn't to let you know if he not pleased. Loretta and. Avery are awesome. Tim is the icing on the cake. There was a bit of a turn around when Spero opened, and curriculum was touch and go, but now, it's a well oiled machine an I truly care for each and every one.

I loved this place all the staff was amazing they help you and kids safe place to stay and I would recommend it to anyone 🤩

Me and my sister and. our brother were at John Tarelton Group Home for Children.

They are so nice I love it there they help me a lot thank you Norris academy

My daughter went to Norris Academy and they was very nice and they help my daughter so much when she was there. My daughter misses it there.

I love that place I went their now I miss them

Place for a friendly face

everyone is very warm and welcoming

I moved out of state but I have so many fond memories of this group.

I took my sister for a procedure this week. She did well and came home the same day. I'd like to commend the volunteer working at the PCU Waiting area. Her name is Mong. She is delightful! I watched her for 5 hours in the waiting area keeping loved ones updated, making sure folks were comfortable and taking the time to have a short chat to help ease the tensions everyone was feeling. She should be recognized for her special talents! Thank you Mong. 👏👏👏

1 star and this is why. On Thursday 14th I checked myself in was and still am having some issues that aside , I came in at 5pm I have other medical needs that require medication. I was denied that medication until after 11pm causing me to reel in pain and I was told that even tho I haven't even signed the paper work I couldn't have taken my medication that i had. cos by their "POLICY" i have no rights once on their property. The doctors and nurses treated me with the upmost respect and was kind and compassionate . . .. at first. I was passed around 3 units. The first move was they wanted me in a better bed and more attentive care I was there 1 day then had to leave cos a woman had covid and needed my bed. So I guess I didn't matter so it felt. The nurse lacey I think her name was was a saint kind she treated me so kind with respect I needed that and it made me feel like I mattered. The night nurse was 180 from lacey she was on that I don't care about you or anything and the techs also didn't care they seen and knew I was disturbed and was not coping well and it was policy over humanity. I seen I did not matter nor was cared about I was a inconvenience. Thats not saying all the nurses and techs were that way. One in particular didn't understand and didn't care that due to my medical condition I must lay down often, but she insisted I wasn't allowed to lay down and her words "you don't have that right to lay down your not home" I replied but the doctor even said I could lay down when I needed to. "That ain't got nothing to do with me" and continued to lock my door. She was on day shift. I felt so isolated I knew I made a mistake coming here . Then that night around midnight I was woken up and moved to the 3rd unit. This is where it gets weird. Even tho I wasn't mistreated but when your there there is no real therapy no healing. Dr heart is a good doctor but very busy. He did listen . There seems to be a miscommunication between doctors orders and nurses understanding the orders. Like my lamictal was to be given on the morning but the nurses insisted it was pm I told Dr heart and he was even surprised they did that. I confronted the nurses and asked them all week to call Dr heart and they refused they all said that not gonna happen if you want something changed you'll have to wait until Dr heart is ready to see you. WOW! I get that there are polices i understand to a point. That point ends when my name turns to a number and when my humanity has no meaning. Its policy before humanity. There was a lot of "miscommunication " or " understanding " . This experience was miserable to say the best. My therapy was me praying and writing. Groups were not really informative more of a beginner course for teens. Nothing tackling real issues. There was only one group therapist that stood out I can't remember her name but I showed her my writings and she gave me some insight and im greatful for that day. So why one star ? I needed and still need help. And I got more grief then help. The nurses are not there for you! They are only there to monitor and administer your medication the techs are only there to maintain order. Noone is there to be on your side Noone is there to help you through your issues. Its made clear you do that on your own time when your released . To quote one nurse to the T " I got my own problems im not here for you". I have Complex P.T.S.D, A.D.H.D, Bipolar, Anxiety/Panic Disorder, Over Compulsive Disorder, social anxiety and Claustrophobia. Not to mention voices in my head. Its fare to say I have issues. My plate is full. I really needed compassion . As where i feel completely isolated and alone . I needed to feel I was OK or to say the least I needed "hope" Instead I was even more isolated. I was out of place . So the little papers we sign at night about our goals is 50/50 honesty. Not that I lied but no room to write other then direct answers and any of my positive answers was solely from what little I could put in retrospect . Rolling hills Hospital failed me.