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JourneyPure Knoxville

17 Ridgeway Road Norris, TN 37828
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6
Top 10 Rehab In Tennessee
1
Top 10 Rehab In Norris
JourneyPure Knoxville TN 37828
6
Top 10 Rehab In Tennessee
1
Top 10 Rehab In Norris

About JourneyPure Knoxville

They provide detox services, residential treatment, medication assisted treatment, and trauma care for people with a dual diagnosis or substance misuse.

Detox is the process of ridding the body of all addictive substances. Often, those who try to detox on their own undergo intense discomfort.

JourneyPure aims to support a more comfortable detox through medications and professional care.

Their residential treatment is for individuals who need a lot of supervision and support to stabilize their minds and body. This program involves all aspects of overcoming addiction from managed withdrawal to stabilization and sobriety maintenance to aftercare planning. You might engage in individual, group, and experiential therapies and recovery education. They also have pet therapy, social and recreational activities, and music therapy. Trauma care is also provided for those who are struggling with processing difficult past experiences.

With an integrated intervention lens, they treat addiction and psychiatric concerns at the same time. This is highly beneficial for those living with a dual diagnosis.

Latest Reviews

Patrick Holdaway
2 weeks ago on Google
5
This has been a completely different experience this time around because I've seen and heard others peoples problems and realized that my life is not the worst one in the world. It has helped me want to be more helpful to and for others. I want to thank all of the staff for their patience and support throughout this time.
Jonathan McCullouch
2 weeks ago on Google
5
Katy was great
Response from the owner1 week ago
Thank you for sharing this, Jonathan! We’re so glad to hear Katy made your experience a great one.
Joseph Metzger
2 weeks ago on Google
5
The love of my life went from treatment at norris to working there. Super proud of her and the women she strives to be today! She utilizes alot of tools from when she was in treatment to this day.She is going on 4 years of being clean an sober, thanks to norris and the program she works today! Thanks jouneypure norris!
Response from the owner1 week ago
Joseph, thank you for sharing such a heartfelt review. We’re honored to have been a part of this journey and so proud to see the growth and strength that comes with long-term recovery. We are so happy that we got to witness her transformation from patient to team member. 4 years is a huge accomplishment and we are amazed that she is continuing to use what she learned to stay strong.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Accepted Insurance

JourneyPure Knoxville works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

medically-assisted-detox iconMedically Assisted Detox

To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

24-hour icon24-Hour Clinical Care

Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Dr. Brian Wind, Ph.D.

Chief Clinical Officer

Dr. David Zoeller, MD

Medical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed JourneyPure Knoxville as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in May 2020

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Building icon

17 Ridgeway Road
Norris, TN 37828

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Norris

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Reviews of JourneyPure Knoxville

4.9/5 (386 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
365
4
10
3
4
2
1
1
7

Reviews

5
Great place!

The people here are amazing! They are very understanding, always will go out of their way to help anyone. Nancy has been the sweetest lady ever! she has helped in more ways than I can imagine! she is very understanding

Brooklyn M.
Reviewed on 2/7/2025
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
5
My experience at Journey Pure

Nancy at Journey Pure is a beacon of hope in a sometimes dark world. Her warmth and compassion felt like a comforting embrace when I was at my lowest. She genuinely cares about her patients and goes above and beyond to help them succeed. Her unwavering support and positive a ... Read More

Jennifer Purkey (Lawson)
Reviewed on 10/9/2024
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
5
Awesome place

I was there over a year ago. The best rehab I've ever been to. Now I've gotta go back. The treat you really good. Awesome employees. Most have been where you have. I can't wait to get back and talk to Roy.

James S.
Reviewed on 3/22/2024
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.9 (383 reviews)
Patrick Holdaway
2 weeks ago
5

This has been a completely different experience this time around because I've seen and heard others peoples problems and realized that my life is not the worst one in the world. It has helped me want to be more helpful to and for others. I want to thank all of the staff for their patience and support throughout this time.

Jonathan McCullouch
2 weeks ago
5

Katy was great

Response from the owner
Thank you for sharing this, Jonathan! We’re so glad to hear Katy made your experience a great one.
Joseph Metzger
2 weeks ago
5

The love of my life went from treatment at norris to working there. Super proud of her and the women she strives to be today! She utilizes alot of tools from when she was in treatment to this day.She is going on 4 years of being clean an sober, thanks to norris and the program she works today! Thanks jouneypure norris!

Response from the owner
Joseph, thank you for sharing such a heartfelt review. We’re honored to have been a part of this journey and so proud to see the growth and strength that comes with long-term recovery. We are so happy that we got to witness her transformation from patient to team member. 4 years is a huge accomplishment and we are amazed that she is continuing to use what she learned to stay strong.
Edward Walsh
2 weeks ago
2

I only lasted about 14 hrs. The staff were nice but the facility was old and dirty. They gave me 2 pillows that were yellow with no pillow case , my mattress was so worn when u lay in the bed u hit the bottom. It was like laying on the floor. At 330 am I started to withdraw bad. They gave medications that didnt do anything. Plus the nurse was sleeping in a hammock in the office. She looked like she was like 20 years old ,You share 2 bathrooms in the dorm with several people. This place was not for me. Im 8 days in now without my meds. Im still very sick and I haven't slept in 3 days. But id rather be with my family at home and deal with my symptoms then go there. Not trying to bash the place but there needs to be upgrades. Rehab should be as comfortable as possible and I was anything but that. So I left. When I tried to leave one of the tecs was trying to keep me against my will. I had to tell them I'm gonna call the police and I was told they'd pull the cord out of the wall. So I told them I'm leaving right now without my stuff and come back I was getting ready to walk off grounds without my phone or anything. They then gave me my stuff and I was gone. I will take the pain ,I will be sober. Im hoping in a few days I can function.

Response from the owner
Edward, thank you for taking the time to share such an honest review. We’re truly sorry to hear that your experience with us did not meet your expectations. The details you’ve shared are concerning, and please know that feedback like yours is taken very seriously as we work to provide a safe, comfortable, and supportive environment for everyone who comes through our doors.

Detox and early recovery can be an incredibly difficult process, and we understand how overwhelming it can feel. Even though your stay with us was brief, we sincerely hope that the strength and determination you’ve shown continue to carry you forward. We wish you comfort and healing as you move through this stage of your recovery, and we truly wish you the best on your journey ahead.
Garrett Abrahamson
2 weeks ago
5

Tesla was wonderful, and is exceptional at straining aftercare

Response from the owner
Thank you so much for sharing this, Garrett. Aftercare is such an important part of the recovery journey, and it means a lot to hear that it’s been such a positive experience for you.
Cherie Ayers
3 weeks ago
5

Journeypure helped me get sober & to detox safely. I was super nervous at first but everyone was so welcoming.

Response from the owner
Cherie, thank you for sharing this. Taking that first step can feel overwhelming, and we’re so glad you felt supported and welcomed. We’re proud to have been part of your journey to sobriety and Keep leaning on the tools and support around you—you’ve got this!
Lloyd Reilly
3 weeks ago
5

The staff actually cares they come from the same places we do thank you journey pure for starting me on my road to recovery

Response from the owner
Thank you for taking the time to share your experience, Lloyd. We’re proud to have been part of those first steps, and we’re cheering you on as you continue forward in recovery.
Susie Mull
4 weeks ago
5

I give JourneyPure Norris a five star rating because they have played a pivotal role in giving Tesla Metzger the tools and skills that she needed to get to this chapter of her life. She is a dedicated professional and has a passion for her work! I'm so proud of the person she is and how caring she is! To God be the Glory!!!

Response from the owner
Susie, thank you for your thoughtful review. We’re so glad to know the care and support here made such a difference. It means a lot to see the impact of recovery and the dedication behind it.
Rodney Arthur
4 weeks ago
5

Journey pure changed my life. When I came in, I was hopeless, homeless, and desperate. Tomorrow, I will have 7 months clean. I live in an Oxford house, that I love. I have the greatest friends that I have ever had. It changed my life so much, that I came back to work there, so hopefully I can help someone change their life like they help me. I’m very grateful for the staff and friends I have made there.

Response from the owner
Rodney, thank you for sharing your story. Seven months of sobriety is such an incredible milestone, and we’re so proud of the progress you’ve made! It means so much to know that your experience here gave you hope and connection, and we’re grateful to walk alongside you as you continue forward.
Sheila smith
4 weeks ago
5

I am grateful for the JourneyPure program. My daughter was shown compassion and taught some tools to use for her recovery journey ❤️

Response from the owner
We truly appreciate your kind words, Sheila. Supporting families and helping loved ones gain tools for recovery is at the heart of what we do. We’re grateful to know your daughter felt cared for here.
Nick Miller
4 weeks ago
5

Tesla and Katy are amazing!!!!!

Response from the owner
We appreciate your review, Nick. It means a lot to hear how much of an impact our team made on your experience.
Nikki Carr
4 weeks ago
5

The staff is what got me trough this program. Even though I am glad to be going home I am very greatful to have went through and completed this program. Thank You Journey Pure.

Response from the owner
Nikki, thank you for sharing this. We’re so proud of you for completing the program, and we’re glad our staff could support you through it. Wishing you all the best as you take the next steps forward at home. Know that we will ALWAYS be here for you if you need us.
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