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JourneyPure Knoxville

17 Ridgeway Road Norris, TN 37828
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Top 10 Rehab In Norris
JourneyPure Knoxville TN 37828

About JourneyPure Knoxville

JourneyPure Knoxville is a residential addiction treatment center in Knoxville, Tennessee. They offer treatment for substance use disorder and co-occurring mental health issues. Their 41 bed inpatient facility enables round the clock nursing care, semi private rooms, and a structured environment for healing. The facility is in network with more than 40 insurance providers.

They provide detox services, residential treatment, medication assisted treatment, and trauma care for people with a dual diagnosis or substance misuse.

Detox is the process of ridding the body of all addictive substances. Often, those who try to detox on their own undergo intense discomfort.

JourneyPure aims to support a more comfortable detox through medications and professional care.

Their residential treatment is for individuals who need a lot of supervision and support to stabilize their minds and body. This program involves all aspects of overcoming addiction from managed withdrawal to stabilization and sobriety maintenance to aftercare planning. You might engage in individual, group, and experiential therapies and recovery education. They also have pet therapy, social and recreational activities, and music therapy. Trauma care is also provided for those who are struggling with processing difficult past experiences.

With an integrated intervention lens, they treat addiction and psychiatric concerns at the same time. This is highly beneficial for those living with a dual diagnosis.

Latest Reviews

Jill Henderson Ivy
2 months ago on Google
5
Excellent experience. Staff was great.... Journey Pure saved my life and gave me a new start at life!
Response from the owner2 months ago
Thank you so much for the kind words and recommendation! We're incredibly grateful to have been part of your journey and to see you embracing a fresh start. Wishing you all the best on your continued journey!
Stephanie Sands
2 months ago on Google
5
Staff is great. Nursing staff literally save my life an Id recommend it to anyone. Overall great experience!!!
Response from the owner2 months ago
Stephanie, thank you so much for your kind words and recommending us. We are so happy to know our nursing staff made such a positive impact on your journey. It's our privilege to support you, and we're so glad you had a great experience. Wishing you all the best as you continue on this path!
Jay B
2 months ago on Google
5
If it wasn't for journey pure Norris no telling where I'd be in life. Journey pure saved me from addiction and the loss of my family,friends,all my belongings such as my house,car,job exc. I'd recommend Journey Pure to anyone looking for a great rehab facility. Actually I already have multiple times. The staff was awesome to me. The facility was very comfortable and convenient for me they gave me the tools in life that I needed. Actually I teach an N.A. meeting because of journey pure experience. I love yall journey pure at Norris and God bless
Response from the owner2 months ago
Thank you so much for sharing your powerful story and for your heartfelt recommendation! We are incredibly proud to have been apart of your story and to see you now giving back by leading meetings. What an amazing achievement! It's wonderful to hear you felt supported and equipped with the tools you needed. We're cheering you on every step of the way. Thank you for being such an inspiration!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.3 / 10

Location

Accepted Insurance

JourneyPure Knoxville works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.
24-hour icon24-Hour Clinical Care
Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Dr. Brian Wind, Ph.D.

Chief Clinical Officer

Dr. David Zoeller, MD

Medical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed JourneyPure Knoxville as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in May 2020

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (865) 234-4352
Building icon

17 Ridgeway Road
Norris, TN 37828

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Norris

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Reviews of JourneyPure Knoxville

4.9/5 (103 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
316
4
9
3
4
2
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7

Reviews

5
Great place!

The people here are amazing! They are very understanding, always will go out of their way to help anyone. Nancy has been the sweetest lady ever! she has helped in more ways than I can imagine! she is very understanding

Brooklyn M.
Reviewed on 2/7/2025
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
5
My experience at Journey Pure

Nancy at Journey Pure is a beacon of hope in a sometimes dark world. Her warmth and compassion felt like a comforting embrace when I was at my lowest. She genuinely cares about her patients and goes above and beyond to help them succeed. Her unwavering support and positive a ... Read More

Jennifer Purkey (Lawson)
Reviewed on 10/9/2024
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
5
Awesome place

I was there over a year ago. The best rehab I've ever been to. Now I've gotta go back. The treat you really good. Awesome employees. Most have been where you have. I can't wait to get back and talk to Roy.

James S.
Reviewed on 3/22/2024
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.9 (100 reviews)
Madison Cox
2 weeks ago
5

Sadly made 2 round trips but I feel comfortable here so that’s why I keep coming back! Not giving up yet. I’d recommend this place to anyone

Response from the ownerInvalid relative date format:
We’re so glad to hear you feel comfortable with us! That connection matters. Thank you for trusting us and for your determination to keep going. Your strength is inspiring, and we’re here for you whenever you need support.
Jessica Bennett
1 month ago
5

💖Journey Pure & Staff here is Wonderful, Sweet, Friendly, Helpful, & SO AMAZING!! 💖

Response from the ownerInvalid relative date format:
Thank you so much for the kind words and all the love! We’re so glad you had a great experience with us — it means the world to us. Wishing you all the best on your continued journey!
Devin Brown
1 month ago
5

Katy and Tesla omg thank u so very much for Al ur help yuns are awesome I cant thank you enough i really appreciate everything yuns have done for me an will be doin on the outside i really love how yuns goin to keep in touch with me weekly I love that an can’t wait to see yuns on the outside meeting love yuns thank you so much 🤩🥰🤩🥰

Response from the ownerInvalid relative date format:
Devin, thank you so much for the love! We’re so happy to hear how much Katy and Tesla meant to you — they’ll be thrilled to see this. Staying connected after treatment is such a big part of long-term recovery, and we’re excited to keep cheering you on every step of the way. Can’t wait to see you out there living your best life — you’ve got a whole team rooting for you!
Gary
1 month ago
5

This is definitely the best rehab I have been to because all the staff are in recovery and can relate and really want to help you. If you need help they will do all they can. Thanks JP for all the help!!!!!

Response from the ownerInvalid relative date format:
Gary, thank you so much for the awesome feedback! We're so glad you felt supported by our team — it truly makes a difference when people can relate and lead with compassion. We’re proud to be part of your recovery journey and wish you continued strength moving forward. Thank you for being part of the JP community!
Redena Lee
1 month ago
5

It’s got the most caring, invested team. The facility is ok, but Roy, Tilly, Angel, Doug, NANCY……. and all the rest are WHAT MAKES THIS THE PLACE THAT MADE ME WANT TO BE IN RECOVERY and stay there.

Response from the ownerInvalid relative date format:
Thank you for this incredible feedback! We truly believe it’s the people who make the difference, and we’re so glad that our team had such a positive impact on your journey. We're honored to be part of what inspired you to embrace recovery — that means everything to us.
Deshon Crawford
1 month ago
5

I love this place… the people are amazing and take there time… and they care. They show they care… I recommend this place for anyone seeking treatment…

Response from the ownerInvalid relative date format:
Thank you so much for the kind words and recommendation! We're so glad you felt cared for and supported during your time with us — that's exactly what we strive for. Wishing you all the best on your continued journey and know that we are always here for you!
Katie Johnson
1 month ago
5

I absolutely love this place! I have been to several rehabs but this one is by far the best one i have ever been in. The staff are beyond great and truly care about us and our recovery. They have equipped me to have long term sobriety an actually make it in my recovery journey. Love this place!

Response from the ownerInvalid relative date format:
Katie, thank you for the love and allowing us to be a big part of your journey! It is so awesome to hear that you felt truly supported and equipped for long term success. Stay strong and keep in touch, you 'll always haver a cheering squad here!
Mary Ridenour
1 month ago
5

Nancy is absolutely adorable, she is a treasure to journey pure also the tech are all angels and they need to be paid more for the counseling and services and for teaching classes

Response from the ownerInvalid relative date format:
Thank you so much for your thoughtful words, we love hearing this! Nancy and all of our techs work hard to support every person. Thank you for recognizing their efforts!
Meg McElhinny
1 month ago
5

Love my experience @ Journey Pure … the program has been instrumental in my recovery and Nancy Worthington truly cares about every person! Such love for the patients and passion for in working with others! Strongly Recommended!!

Response from the ownerInvalid relative date format:
Thank you so much for your kind words and review, Meg! We are so glad to hear that your experience with us has been such a positive part of your journey! Nancy and the whole team truly care about each person who walks through our doors. We are honored to be part of your recovery!
Bre Marsh
1 month ago
5

Love these freakn meetings!!... They are the absolute best & hve truly helped me keep my sobriety & to continue staying sober evry day!!! #JUST ONE DAY AT A TIME!!.....

Response from the ownerInvalid relative date format:
Brem Thank you for sharing this! We are so glad that our meetings have been a meaningful part of your journey. Keep showing up and doing just as you said, one day at a time! You are doing incredible!
Jill Henderson Ivy
2 months ago
5

Excellent experience. Staff was great.... Journey Pure saved my life and gave me a new start at life!

Response from the ownerInvalid relative date format:
Thank you so much for the kind words and recommendation! We're incredibly grateful to have been part of your journey and to see you embracing a fresh start. Wishing you all the best on your continued journey!
Stephanie Sands
2 months ago
5

Staff is great. Nursing staff literally save my life an Id recommend it to anyone. Overall great experience!!!

Response from the ownerInvalid relative date format:
Stephanie, thank you so much for your kind words and recommending us. We are so happy to know our nursing staff made such a positive impact on your journey. It's our privilege to support you, and we're so glad you had a great experience. Wishing you all the best as you continue on this path!
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