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DRD Management – Citico Street

412 Citico street
Knoxville, TN 37921
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About DRD Management – Citico Street

BHG Knoxville Citico Treatment Center, formerly DRD Management, is a state approved outpatient treatment provider specializing in opioid use disorder care in Knoxville, Tennessee.

The center offers medication assisted treatment using methadone and buprenorphine alongside counseling and case management services.

Opioid Use Disorder Treatment in Knoxville

The center’s core focus is outpatient opioid treatment through a licensed OTP model. Approved by the State of Tennessee, the program combines medications including methadone and buprenorphine with clinical support to address the physical and psychological aspects of opioid addiction.

Treatment includes medication dosing and management, ongoing drug testing, and coordinated care planning to monitor progress and adjust treatment as needed. This evidence based approach helps patients stabilize, reduce cravings, and work toward long term recovery while maintaining daily responsibilities.

Counseling and Coordinated Support Services

Beyond medication management the center provides client and group counseling to address underlying issues and build coping skills. Case management services help patients navigate challenges related to housing and employment in addition to social support.

Getting Started with Treatment

BHG Knoxville Citico Treatment Center serves patients in Knoxville and surrounding areas with outpatient opioid treatment services on Citico Street. The center is part of the larger BHG Recovery network offering coordinated addiction care across multiple locations.

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Latest Reviews

Kathy Youngberg
7 months ago on Google
4
What are you supposed to do if you call in for a med count on correct day and all you get is a recording stating that they are having technical difficulties. It doesn't change?
Response from the owner1 month ago
We’re so thankful for your support – thank you!
Susan Broyles
10 months ago on Google
5
I've been going there for over 5 yes and they saved my life. I was strung out on herion and fentanal. I overdosed and the almost couldn't bring me back. They're amazing.
Response from the owner1 month ago
Thank you so much for taking the time to share your experience and for the 5-star review.
heaven Brooke
1 year ago on Google
5
I keep seeing posts saying this company is “money hungry” but one thing is, Citico works WITH you. I couldn’t pay for almost 60 days. They helped me get insurance for 8$ a month that pays for my medicine and better yet allows me to get medical treatment like I would on tenncare. They are sweet understanding people. I LOVE my routine when I go. Seeing the friendly security guy (my personal favorite) to seeing the beautiful women at front, sorry forgot their names but those women especially the light skin one is so SWEET. My care broke down and one of the workers offered to jump my car. They have been so good to me. Their job is hard. I came in the first day angry and agitated and wanted a fix. They worked with me. Put me in top of the queue and gave me water to calm me down. The woman usually in room 1 with the glasses and brown hair I feel like is my FRIEND. Cause she’s been with me from the beginning helping me get up on my dosage milligrams.
Response from the owner10 months ago
We appreciate you taking the time to leave these kind works – thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

DRD Management – Citico Street works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

Staff & Accreditations

Staff

Jay Higham

CEO

Julie Koenig

COO

James Hopwood

CFO

Dwight Mussleman

Chief Development Officer

Benjamin Nordstrom

Chief Medical Officer

Dr. Kamala Greene Génecé, PhD

Chief Clnical Officer

Russel Goin

Chief People Officer

Angela Valchine

Senior VP of Sales and Marketing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact DRD Management – Citico Street.

Contact Information

Building icon

412 Citico street
Knoxville, TN 37921

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Reviews of DRD Management – Citico Street

3.5/5 (74 reviews)
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Reviews

3.5

This place helped my family overcome the worst and most traumatic moment. I'm thankful for everything they did back then. We had some issues with the facility during that time but nothing too serious.

Reviewed on 1/9/2019
Overall Experience
Date Submitted
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Google Reviews

3.5 (73 reviews)
Emma Webb
1 day ago
5

I have been going here for 2 years! I feel like no employee cares or will go the distance like Ailey kunz. If she can help you, she will!!!! Such a good part about coming in is seeing her!

Response from the owner
We’re so thankful for your support – thank you!
nick earl
2 days ago
4

Response from the owner
We’re so grateful for your high rating – thank you!
Larry Mccoy
2 days ago
4

Response from the owner
Thank you for leaving us a high rating! If there’s anything you’d like to share, we’re here to listen. Please contact us at Feedback@BHGrecovery.com.
kat collins
3 days ago
5

I really enjoy BHG nand feel at home and comfortable when I come here. My counselor, Christy, is absolutely one of the best counselors I’ve ever had. She really helps me with any problem whether major or minor l, I’m having and achieving/ accomplishing any goals. I would definitely recommend BHG to any addict in active addiction on opioids amd other substances.

Response from the owner
We truly appreciate you sharing your thoughts with us!
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