Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

DRD Management – Citico Street

412 Citico street Knoxville, TN 37921
Claim Profile
Behavioral Health Group - Knoxville Citico TN 37921

About DRD Management – Citico Street

DRD Management – Citico Street, located in Knoxville, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. Specialty rehab programs at DRD Management – Citico Street include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Latest Reviews

Lisa Lingle
2 weeks ago on Google
5
Absolutely love the staff. They genuinely care about you and want to help. I highly recommend anyone wanting the help to go see them immediately
Response from the owner1 week ago
We’re so thankful for your support – thank you!
Robert Nicholson
1 month ago on Google
4
If you're truly tired of being sick and tired. The methadone clinic is the way to go. Unlike Saboxine there is no blocker so keep that in mind if you try and twilight. I'm not saying that it can't be done just start low and stay alive. I promise after you get your milagrams up where they need to be that is when you realize that you longer need the garbage that you thought you were so addicted to and couldn't do without you find your self not even craving. Try it out for your self. Be blessed
Response from the owner1 week ago
Thank you for your review! We’re grateful your experience has been positive and we’d love to know how we can make it even better. If you’d like, email us at Feedback@BHGrecovery.com.
Jeff Arwood
3 months ago on Google
5
I think methadone saves the lives of the ones actually trying even though your going to another opiate, at least it's controlled and know what your taking instead of getting a fentanyl shot that could take your last breath so I feel it's a good thing they are doing for the patients that want to get away from the illegal drugs
Response from the owner1 week ago
Thank you for sharing! We're happy to hear you feel positively about the support methadone provides for patients seeking recovery.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.9 / 10

Accepted Insurance

DRD Management – Citico Street works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

Staff & Accreditations

Staff

Jay Higham

CEO

Julie Koenig

COO

James Hopwood

CFO

Dwight Mussleman

Chief Development Officer

Benjamin Nordstrom

Chief Medical Officer

Dr. Kamala Greene Génecé, PhD

Chief Clnical Officer

Russel Goin

Chief People Officer

Angela Valchine

Senior VP of Sales and Marketing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

412 Citico street
Knoxville, TN 37921

Rehab in Cities Near Knoxville

Left arrow icon Back to TN

Reviews of DRD Management – Citico Street

3.5/5 (74 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
39
4
8
3
9
2
6
1
17

Reviews

3.5

This place helped my family overcome the worst and most traumatic moment. I'm thankful for everything they did back then. We had some issues with the facility during that time but nothing too serious.

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (73 reviews)
Daniel Hatfield
1 week ago
5

Response from the owner
We’re so thankful for your support – thank you!
Lisa Lingle
2 weeks ago
5

Absolutely love the staff. They genuinely care about you and want to help. I highly recommend anyone wanting the help to go see them immediately

Response from the owner
We’re so thankful for your support – thank you!
Robert Nicholson
1 month ago
4

If you're truly tired of being sick and tired. The methadone clinic is the way to go. Unlike Saboxine there is no blocker so keep that in mind if you try and twilight. I'm not saying that it can't be done just start low and stay alive. I promise after you get your milagrams up where they need to be that is when you realize that you longer need the garbage that you thought you were so addicted to and couldn't do without you find your self not even craving. Try it out for your self. Be blessed

Response from the owner
Thank you for your review! We’re grateful your experience has been positive and we’d love to know how we can make it even better. If you’d like, email us at Feedback@BHGrecovery.com.
Jeff Arwood
3 months ago
5

I think methadone saves the lives of the ones actually trying even though your going to another opiate, at least it's controlled and know what your taking instead of getting a fentanyl shot that could take your last breath so I feel it's a good thing they are doing for the patients that want to get away from the illegal drugs

Response from the owner
Thank you for sharing! We're happy to hear you feel positively about the support methadone provides for patients seeking recovery.
Sharon Green
5 months ago
3

I've been going a little over Two weeks and so far I like it!! Will update review in one month or somewhere around that glorious time!!

Response from the owner 5 months ago
Thank you for sharing your initial thoughts! We're happy to hear you're having a positive experience so far and look forward to your update.
KiMBERLY .W. (Baby Doll)
6 months ago
5

Staff is very professional and true to help patients...This clinic is by far the best of any other of the same medications and operations....Everyone gets to know you and you will be successful if you are really there for the right reasons and you take it to heart...If you are not trying to get better...Then dont waste anyone elses time here its not fair to the ones that are doing the routine for themselves to live a drug free and healthy life take this seriously to ever aspect of thought...If your truly wanting help this is the the place!!!!❤️

Eric Kennedy
6 months ago
1

This place is the absolute biggest joke of a treatment center. Their daily mission is to turn people away at all costs, for the anything they can. The fact that they pretend to care about you is hilarious. All they care about is money. They change their dosing hours every week or change the enter time schedule, but they don't let you know. So even if you walk up to the door one minute late, one minute, they will happily turn you away. If negative stars were a rating option, I would give them -5 stars. The most unorganized and ignorant thing I've been involved in.

Response from the owner
Thank you for sharing this with us. We'll use your input to improve where needed. Please feel free to reach out at Feedback@BHGrecovery.com. We'd love a chance to change your impression of us.
Patrick Tyson White
7 months ago
5

I hear just as many good things as I do bad things about this clinic. I guess the only thing to do is see for myself.

Response from the owner
Appreciate you sharing your thoughts! Thank you!
s law
7 months ago
2

Response from the owner
Thank you for your rating. We see there’s room for improvement and we’d love to learn more. We encourage you to contact us at Feedback@BHGrecovery.com.
Shane Nelson
10 months ago
1

The two ladies behind the medical counter waited until 1:53 to give me a drug test today when I took it they threw it in the trash and told me that the medical dispensers were already gone so I could not get my dose even though that I checked in at 12:53. In short they treated me more or less like garbage is there any way I can transfer to the Bernard Clinic

Response from the owner
Thank you for sharing your feedback. We regret to hear we fell short of expectations and our own high standards. To better understand your concerns and work to resolve them, please contact us at Feedback@BHGrecovery.com.
Michael Hall
10 months ago
5

The staff was very nice and helpful. The intake center is actually @ 1910 Ailor Ave, Knoxville, TN 37921

Amanda england
11 months ago
1

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for DRD Management – Citico Street

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Quinco / Chester County Counseling Center
Henderson, TN (731) 989-3401

Quinco / Chester County Counseling Center

Quinco Mental Health - Chester County Center provides mental health and subs... read more.
Covington (North) VA Clinic
Memphis, TN (901) 261-4500

Covington (North) VA Clinic

Covington (North) VA Clinic, part of the Memphis VA Medical Center, is locat... read more.
JACOA – Jackson Area Council on Alcoholism and Drug Dependency
Jackson, TN (731) 423-3653

JACOA – Jackson Area Council on Alcoholism and Drug Dependency

Jackson Area Council on Alcoholism and Drug Dependency (JACOA) offers outpat... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline