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McNabb Center — Springdale Campus

205 West Springdale Avenue
Knoxville, TN 37917
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Helen Ross McNabb - Knox County Adult Center TN 37917

About McNabb Center — Springdale Campus

If you need to detox from drugs or alcohol before beginning the program, they will monitor you and you can receive medical treatment for your withdrawal symptoms if needed.

If you have an addiction to alcohol or opioids, the MAT program allows you to use approved medications during treatment. You’ll have fewer cravings and that lowers the chance of relapse during treatment. As a result, you can focus on creating a solid foundation for recovery.

A neat aspect of outpatient treatment at this facility is that most of their sessions are peer based and take place in a group setting. This gives you the opportunity to connect with others, share your emotions and experiences, and learn from their perspective.

Clients who have reviewed this program note that the team members are incredibly patient and kind, with the ability to adapt their treatments to make sure each client’s needs are met. While some express difficulties with certain staff members, most of the reviews point to the location’s professionalism and expertise.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

xThisguy84x COD
2 weeks ago on Google
5
I been going here for a long time and they listen and change meds if needed
David Ball
1 month ago on Google
5
This place really is a Terrific place it's so Amazing Thank God for Ms Helen who started it it's a Huge relief to get help with My Medicine it's Truly a Blessing it's not out of Pocket it saves me so much money in the End. Thank you Everyone at this center your all Heaven sent. My only regret is not checking into this business sooner. I'm so Grateful as well as Thankful Love My Dr!
Response from the owner1 week ago
Thank you for reaching out and sharing your concerns. We need additional information to assist you. If you would like to speak with someone to share your concerns, please call our Inquiry Department at 865-329-9083.
Megan Domermuth
3 months ago on Google
5
I have been going to the adult center since 2003. I have always received top notch care. The staff in the back is always 100% committed to helping me live my life to the fullest even though I struggle with a mental diagnosis. I have seen several different people over the years and I can say every one was thorough and listened to my input about what worked and didn’t work for me in medications. Times when I was uninsured they immediately got me enrolled in a safety net program which makes my meds 3.00. Only negative is having to come in face to face every 3 months bc I am bad about keeping appointments. Nurses line always answers questions the same day and will call until they reach me.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

McNabb Center — Springdale Campus works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

The Helen Ross McNabb Center provides outpatient mental health services at clinics located throughout East Tennessee. Outpatient mental health services are provided to children and adults who have a significant impairment in functioning related to a mental health diagnosis. Services include psychosocial assessments, therapy, medication services, and case management. The goal is to improve the client's overall functioning and to help identify any barriers that compromise the client's emotional stability.

Intensive Outpatient Programs (IOP) for alcohol and drug dependency offers gender specific counseling sessions for both co-occurring diagnosed and chemically dependent adult men and women. Each program provides 9-12 hours of structured programming per week that includes group therapy and HIV and substance abuse education. Some IOP programs may vary in service delivery.

To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

Programs

MOMS equips mothers with the tools to thrive. The program goal is to increase the availability of residential services for pregnant and postpartum populations who are currently facing drug and/or alcohol addiction. The program is specifically tailored to each mother. MOMS creates a safe and welcoming space where each mom can be open and honest regarding current challenges, enabling staff to provide the most appropriate level of care.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Therapy services are an integral part of the integrated services provided by the Center's outpatient clinics. Clients are identified for therapy services after a psychosocial assessment is conducted at an intake appointment or at any other time during their treatment process. Therapy clients demonstrate a need to work out their life problems in a one-on-one relationship with a helping professional. Each therapy session is tailored to the needs of each client.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

In Tennessee, group therapy sessions for drug and alcohol addiction typically involve skill development to help you learn communication techniques and relapse prevention strategies. These strategies support your transition into the community and help you maintain long term sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Mona Blanton-Kitts

President & CEO

Candace Allen

Clinica VP

Stephanie Carter

Senior VP of Operations

Jason Lay

CFO & VP

Dr. Dovile Paulauskas

Chief Medical Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

205 West Springdale Avenue
Knoxville, TN 37917

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Reviews of McNabb Center — Springdale Campus

3.27/5 (63 reviews)
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Reviews

1

Half the time you spend here is waiting to be attended, they don't take care of the confidentiality of the patients, many of the doctors are hateful and self-centered, this place is a great joke for recovery, they are not professionals at all, they tell you something and do ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3064516129032 (62 reviews)
xThisguy84x COD
2 weeks ago
5

I been going here for a long time and they listen and change meds if needed

David Ball
1 month ago
5

This place really is a Terrific place it's so Amazing Thank God for Ms Helen who started it it's a Huge relief to get help with My Medicine it's Truly a Blessing it's not out of Pocket it saves me so much money in the End. Thank you Everyone at this center your all Heaven sent. My only regret is not checking into this business sooner. I'm so Grateful as well as Thankful Love My Dr!

Response from the owner
Thank you for reaching out and sharing your concerns. We need additional information to assist you. If you would like to speak with someone to share your concerns, please call our Inquiry Department at 865-329-9083.
Megan Domermuth
3 months ago
5

I have been going to the adult center since 2003. I have always received top notch care. The staff in the back is always 100% committed to helping me live my life to the fullest even though I struggle with a mental diagnosis. I have seen several different people over the years and I can say every one was thorough and listened to my input about what worked and didn’t work for me in medications. Times when I was uninsured they immediately got me enrolled in a safety net program which makes my meds 3.00. Only negative is having to come in face to face every 3 months bc I am bad about keeping appointments. Nurses line always answers questions the same day and will call until they reach me.

Natalie Stacey
3 months ago
1

Overall Experience
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