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BHG Knoxville Citico Treatment Center

412 Citico Street
Knoxville, TN 37921
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Behavioral Health Group - Citico Street TN 37921

About BHG Knoxville Citico Treatment Center

They take policies from most major insurance providers. They also accept TennCare, Medicaid, and Medicare. Speak with your provider because out of network benefits may apply.

You’ll find various evidence based therapies here. Treatment approaches include cognitive behavioral therapy (CBT) that’s offered in individual and group settings. You’ll learn how to identify triggers and you’ll develop different coping strategies and techniques that will help guide your recovery. Counseling sessions are available both in person and virtually.

Access to 12 step programs like Alcoholics Anonymous and Narcotics Anonymous is also encouraged. This will help you connect with peers and mentors that can help support you during challenges in your recovery.

If you are navigating an alcohol or opioid use disorder, medication assisted recovery is also available. You’ll work with a treatment team that will determine if FDA approved medication, Suboxone (buprenorphine), can support your recovery. This is a treatment that can help you manage ongoing cravings. Methadone treatments are available here as well and is a proven approach to helping aid individuals in recovery, and can be safe for pregnant women.

As you progress through recovery, you’ll work with an interdisciplinary team of professionals. These professionals will help you understand and navigate the complexities of your recovery.

Similar Rehab Centers

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD

Latest Reviews

Kaia Holt
1 week ago on Google
1
The management and corporate is the worst people to ever deal with. They DON'T CARE ABOUT YOUR RECOVERY, DON'T CARE IF YOU BEEN CLEAN FOR HOWEVER LONG. THEY WILL INVOLUNTARILY WITHDRAW YOU FROM YOUR STABLE DOSE IF YOU HAVE a BALANCE WITH THEM. EVEN IF YOU HAVE INSURANCE THAT SHOWS THAT THEY PAID IT. EVERYONE KNOWS THAT IT CAN TAKE 4TO 6 WEEKS FOR THAT TO PROCESS AND UPDATE IN THE SYSTEM. I MISCARRIED AND WAS ON A PREGNANCY INSURANCE BUT SINCE IM NO LONGER PREGNANT THEY KEEP DENYING SERVICE TO ME EVEN THOUGH THEY ARE BEING PAID AND I HAVE PROOF OF THOSE DOCUMENTS AND SPOKE TO MY INSURANCE NUMEROUS OCCASIONS. I QUALIFY STILL A YEAR AFTER PREGNANCY ENDS NO MATTER HOW THE PREGNANCY ENDED. BUT THEY WILL NOT LISTEN TO ME. TAMMY IS THE CORPORATE SHE IS THE ONE THATS NOT CARING ABOUT ANYONE DEALING WITH THIS RECOVERY AND CLEARLY DOESNT CARE IF I GO THROUGH BAD WITHDRAWALS TO THE POINT I AM AT RISK OF RELAPSING. IVE BEEN CLEAN SINCE 02 18 2024. SO THIS IS DEVASTATING TO ME. MY WHOLE LIVELYHOOD IS AT RISK OVER THIS BULSHIT. DONT WASTE YOUR TIME WITH THESE FOLKS, THEY DONT CARE! ALL THEY CARE ABOUT IS money! They are in debt because of their own incompetence. Us patients should not have to suffer because of it!
Wendy LaSu
2 months ago on Google
1
Shasta at the front desk cannot control her anger. She followed me out the building and tried to put hands on me after calling me degrading names and making fun of my body. I do not recommend anyone going there. Maureen is amazing but my counselor before her really messed my stuff up and because of that I fell behind very very behind and was flying under the radar. I’m not gonna say I’m not accepting any blame because I am but how I was treated by the front desk people were so unacceptable
Response from the owner1 week ago
Thank you for sharing your concerns. We take feedback about professionalism and respectful interactions seriously, and the experience you described is concerning to hear. We're looking into this situation internally but if you have anything else you'd like to add, please feel free to reach out to us at Feedback@bhgrecovery.com.
Kathy Youngberg
2 months ago on Google
4
What are you supposed to do if you call in for a med count on correct day and all you get is a recording stating that they are having technical difficulties. It doesn't change?
Response from the owner1 week ago
We’re so thankful for your support – thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

BHG Knoxville Citico Treatment Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in Tennessee undergoing one on one individual therapy sessions focus on understanding their unique needs and challenges. They do this under the guidance of an experienced therapist who can help you identify and address addiction triggers as well as create personalized relapse prevention plans. This offers you a customized path to a successful recovery journey.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed BHG Knoxville Citico Treatment Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

412 Citico Street
Knoxville, TN 37921

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Reviews of BHG Knoxville Citico Treatment Center

3.38/5 (84 reviews)
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Reviews

5

I will be grateful to them for the rest of my life, I don't have how to pay them for everything they have done for me, I feel so lucky to have known this place, they saved my life. Anyone who needs help to change their life, this is the best place, I promise that you won't r ... Read More

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.36 (83 reviews)
Dan solla
4 days ago
1

I suppose if you are a hardened criminal you will feel right at home because that’s how they will treat you from the moment you walk in. Hard pass if you are expecting to be treated as you would be a healthcare provider.

Response from the owner
Thank you for sharing your feedback. We want everyone who visits our centers to feel respected and supported, so we're concerned to hear about your experience. Please send us an email at Feedback@BHGrecovery.com if you'd be willing to share more with our team.
Kaia Holt
1 week ago
1

The management and corporate is the worst people to ever deal with. They DON'T CARE ABOUT YOUR RECOVERY, DON'T CARE IF YOU BEEN CLEAN FOR HOWEVER LONG. THEY WILL INVOLUNTARILY WITHDRAW YOU FROM YOUR STABLE DOSE IF YOU HAVE a BALANCE WITH THEM. EVEN IF YOU HAVE INSURANCE THAT SHOWS THAT THEY PAID IT. EVERYONE KNOWS THAT IT CAN TAKE 4TO 6 WEEKS FOR THAT TO PROCESS AND UPDATE IN THE SYSTEM. I MISCARRIED AND WAS ON A PREGNANCY INSURANCE BUT SINCE IM NO LONGER PREGNANT THEY KEEP DENYING SERVICE TO ME EVEN THOUGH THEY ARE BEING PAID AND I HAVE PROOF OF THOSE DOCUMENTS AND SPOKE TO MY INSURANCE NUMEROUS OCCASIONS. I QUALIFY STILL A YEAR AFTER PREGNANCY ENDS NO MATTER HOW THE PREGNANCY ENDED. BUT THEY WILL NOT LISTEN TO ME. TAMMY IS THE CORPORATE SHE IS THE ONE THATS NOT CARING ABOUT ANYONE DEALING WITH THIS RECOVERY AND CLEARLY DOESNT CARE IF I GO THROUGH BAD WITHDRAWALS TO THE POINT I AM AT RISK OF RELAPSING. IVE BEEN CLEAN SINCE 02 18 2024. SO THIS IS DEVASTATING TO ME. MY WHOLE LIVELYHOOD IS AT RISK OVER THIS BULSHIT. DONT WASTE YOUR TIME WITH THESE FOLKS, THEY DONT CARE! ALL THEY CARE ABOUT IS money! They are in debt because of their own incompetence. Us patients should not have to suffer because of it!

Wendy LaSu
2 months ago
1

Shasta at the front desk cannot control her anger. She followed me out the building and tried to put hands on me after calling me degrading names and making fun of my body. I do not recommend anyone going there. Maureen is amazing but my counselor before her really messed my stuff up and because of that I fell behind very very behind and was flying under the radar. I’m not gonna say I’m not accepting any blame because I am but how I was treated by the front desk people were so unacceptable

Response from the owner
Thank you for sharing your concerns. We take feedback about professionalism and respectful interactions seriously, and the experience you described is concerning to hear. We're looking into this situation internally but if you have anything else you'd like to add, please feel free to reach out to us at Feedback@bhgrecovery.com.
Kathy Youngberg
2 months ago
4

What are you supposed to do if you call in for a med count on correct day and all you get is a recording stating that they are having technical difficulties. It doesn't change?

Response from the owner
We’re so thankful for your support – thank you!
Overall Experience
Date Submitted
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