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Texas Health Presbyterian Hospital Dallas

8200 Walnut Hill Ln Dallas, TX 75231
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Presbyterian Hospital of Dallas TX 75231

About Texas Health Presbyterian Hospital Dallas

Texas Health Recovery and Wellness Center in Mansfield, Texas, is a private, state of the art drug and alcohol rehabilitation facility that serves men and women. They combine customized treatment plans with various therapeutic approaches to treat each customer’s needs. They are a residential setting with luxury amenities.

As part of the Texas Health network, the care team has broad and immediate access to additional healthcare resources for clients. They provide complimentary assessments for potential applicants to better determine their needs.

Detoxification is necessary for clients with severe symptoms before entering a treatment program. Detox services occur in a secure facility overseen by licensed medical staff who offer support and care during the process. The time a client spends in detox depends on several factors.

The inpatient program offers gender specific care to better address the unique challenges men and women face during recovery. Gender specific programs can encourage clients to speak more openly and honestly, making them more receptive to treatment. Both take place in secure, private facilities with 24 hour monitoring, care, and support from fully trained staff.

Texas Health uses a whole person approach to treatment that educates clients on coping skills and relapse prevention. Clients are also given physical fitness regimens to promote good health and creative therapies that promote healing through experiential therapies. These are provided as part of a schedule that also includes traditional group and individual therapy sessions.

The PHP program is for adults with chemical dependency who benefit from a structured outpatient program but do not require the monitoring that comes with a hospital stay or residential treatment. It offers the same care as the inpatient program, but clients do not live at the facility over the course of treatment. PHP is sometimes used as a transitional program after inpatient care ends, but it can also be used on its own.

Facility Overview

Bed icon 875
Number of Available Beds

Latest Reviews

Doo Ma
3 months ago on Google
1
This place is pathetic and sucks, don't know how to help people, they just want easy job and get paid easy, sorry ass cafeteria too they don't want to feed you right, rather restrict, I rather eat at golden corral. Somebody don't know the difference between grits and cream of wheat. Gave me grits 6 times and said it is cream of wheat, no wonder my potassium went up.
Jay Vansickle
3 months ago on Google
1
We got transferred here from Denton, because Denton didn t have the specialist needed.My son gets there, and the specialist said that he didn t need to do the procedure they sent us there for.However, they wanted to observe my son for 24 hours to be sure the problem didn t persist.Then, essentially ignored him for the 24 hours.It felt like he was just there to keep a bed warm.
Response from the owner3 months ago
Thank you for sharing your experience with us. I'm sorry to hear about your experience. Your feedback is important, and we would like to understand more about what happened. Please email me at katieborders@texashealth.org with your name, the location you visited, and the physician involved so we can look into this matter further. Thanks, Katie - Texas Health
E J
3 months ago on Google
5
Overall good patient care received from Doctors and staff. Only thing is main hospital cafeteria needs improvement.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

Texas Health Presbyterian Hospital Dallas works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.

intensive-outpatient iconIntensive Outpatient

The Texas Health Behavioral Health Intensive Outpatient Programs are for individuals needing a structured therapy program that offers counseling and education in a group setting. Clinicians work with physicians on the medical staff to provide daily support and a safe place to talk, learn problem-solving skills and practice stress-reduction techniques. Texas Health Behavioral Health also offers the following Specialized Intensive Outpatient Programs: Women, young adult and working professionals.

aftercare iconAftercare Support

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

For adults struggling with substance abuse and addiction, going through the detox process in a center equipped to provide for their specialized needs is key. Texas Health Behavioral Health utilizes evidence-based care to help patients take the first step in overcoming addiction. Inpatient adult detoxification provides a medically safe and emotionally supported detox led by specially trained physicians on the staff at Texas Health Behavioral Health facilities.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

8200 Walnut Hill Ln
Dallas, TX 75231

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Texas Health Presbyterian Hospital Dallas

3.2/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (100 reviews)
Boomer Sooners
2 months ago
1

This hospital has bad services! My step dad was taken here because there was no choice. He was here for 4 days and never got bathe. His spouse was the one to bathe him. The nurse says one thing and never gets done. Every hospitals charge you for everything they provide. They should at least provide good services for everyone. Food is horrible. I also witnessed the ER lobby and there were some rude employees. I would never go back again to this hospital. 😒

Response from the ownerInvalid relative date format:
Thank you for your feedback. I'm sorry to hear about your stepdad's experience. We strive to provide great care, and it's troubling that your expectations weren't met.<br><br>We appreciate your input and want to address these issues. Please email me at katieborders@texashealth.org with your name, the location you visited, and your phone number so we can look into this further.<br><br>Thank you, <br>Katie - Texas Health
israel hernandez
2 months ago
1

Staff is very rude and doctors don’t seem to want to do their work on finding out what the problem is you’re having, they let you sit there for more days you get charged even more.

Response from the ownerInvalid relative date format:
Dear Israel Hernandez,<br><br>Thank you for sharing your feedback with us. I'm sorry to hear about your experience. We strive to provide the best care possible, and it's concerning to hear that we may have fallen short in your case. Please email me at katieborders@texashealth.org with your name, the location you visited, and your phone number so we can address your concerns directly.<br><br>Thanks, Katie - Texas Health
Julian Erika Montes
2 months ago
5

I have nothing but gratitude for everyone, since the moment I was admitted and for the next 6 days all the staff was so nice, Doctors did listen to me and all the nurses took really good care of me, treated me with kindness and compassion. Thank you so much I had surgery by Dr Drew Randal Farmer I stayed in room #361 all nurses and staff were amazing people thank u so much for all you did.

Response from the ownerInvalid relative date format:
Dear Julian Erika Montes,<br><br>Thank you so much for taking the time to share your wonderful experience at Texas Health Presbyterian Hospital Dallas. We are thrilled to hear that you felt well-cared for during your stay and that our doctors and nurses provided you with the kindness and compassion you deserve. Dr. Drew Randal Farmer and the entire team in room #361 will be delighted to know they made a positive impact on your journey to recovery. Your kind words and gratitude mean a lot to us.<br><br>Thanks, Katie - Texas Health
Puddin Justice
2 months ago
1

This place is a disgrace. They treat patients as if they were prisoners. Refuse to give meds as punishment, refuse showers, call security Everytime you sit or stand up. Staff turns away meals and makes it out to be your fault. Staff won't let you go outside to get fresh air even if family is visiting. Made my family leave saying they were causing a disturbance when they asked any questions. Denies me any information about any procedures. Very unprofessional and a disgrace to all nurses. Really bottom of the barrel. About to check myself out regardless of just having two major surgeries. Can no longer handle the physical and verbal abuse. Please if you care about your loved ones and their well being this is not the place .

Response from the ownerInvalid relative date format:
I'm truly sorry to hear about your experience at our facility. Your feedback is important to us, and we take these concerns very seriously. We strive to provide compassionate and professional care to all our patients, and it is concerning to hear that this was not your experience. Please email me at katieborders@texashealth.org with your name, the location you visited, and your phone number so we can address these issues directly and work towards a resolution.<br><br>Thanks, <br>Katie - Texas Health
Cozby Engle
2 months ago
1

They put a feeding tube down my wife's nose and into her lungs causing it to collapse. They didn't find out about it till the next day because they didn't X-ray to find if the placement was right until the next day. She's been in ICU for over a month and they can't figure out what to do. Meanwhile, the hospital bill keeps going up.

Lorena Sanchez
2 months ago
1

Very unprofessional Nurse by the name Tina on third floor was very rude towards me. Although , I wasn’t the patient, She made my Family member ( the Patient ) very uncomfortable stay. After the Nurse was disrespectful towards me , she tried to change her story and acted “ Super nice to the Patient “. I, as well went to the Superiors and the Supervisor and Charge nurse were nice and understanding. I went to Complaint to Teresa Mills. She sounded like she really didn’t care. Awful experience. They don’t even deserve a Star. But, I had to put something.

Frank Lang
2 months ago
1

My father dedicated 54 years of his life to this facility. He worked with integrity, consistency, and earned the respect of those around him. When he was ultimately forced to retire due to cancer, the company’s gesture of appreciation was a catalog containing a handful of items—he was allowed to choose one. That was it. After more than five decades of service, that’s how his contributions were acknowledged. He wasn’t expecting riches. He wasn’t looking for grand rewards. But the lack of meaningful recognition was deeply insulting—not just to him, but to what he stood for. It’s a harsh reminder that, for many companies, long-term loyalty and hard work are seen as disposable. And that’s a shame.

Gregg McBride
2 months ago
1

MICU here was awesome, but nursing unit and other not good. And when I gave to go asking for communication, only to get chewed out about it afterwards, not too happy. Only thing I can say is, 'Do your damned job. Communicate within reasonable time, and listen to family members.' Never again will our family member be here.

Response from the ownerInvalid relative date format:
Dear Gregg McBride,<br><br>Thank you for your feedback. I'm sorry to hear that your experience was less than satisfactory. Your comments are important to us as we strive to improve. Please email me at katieborders@texashealth.org with your name and the location you visited so we can address your concerns.<br><br>Best, <br>Katie <br>Texas Health
M B
2 months ago
5

I just went in for my first mammogram and my technician was Sonya. I am so thankful I got her! She was so nice, kind and gentle. She educated me on the procedure and constantly checked if I was okay. She is a gem in her field and I hope I get her next time. Thank you Sonya!

Response from the ownerInvalid relative date format:
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our team made your first mammogram a comfortable and informative experience. We will be sure to pass along your kind words to them. We look forward to welcoming you back in the future and hope you have another great experience with us. Thanks, Katie - Texas Health
JL JP
3 months ago
1

I was rushed to this hospital and released the same day because the nurse informed me that the doctor needed the room. I was in excruciating pain and all they would do and write a prescription…. I even asked why I was being handled this way …. And she repeated that statement… I had to be rushed the next few hours to another location…. We were informed that this hospital’s doctors releases (PoC) patients because they believe we have a high tolerance for pain and can “take it”… the lack of care, the lack of …… I ve much more to say….

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with us. I'm truly sorry to hear about the difficulties you faced during your visit. Your feedback is important, and we take it seriously as we strive to provide the best care possible. I encourage you to email me at katieborders@texashealth.org with your name, the location you visited, and the physician involved, so we can address your concerns more thoroughly. Thanks, Katie - Texas Health
Curt Anthony
3 months ago
3

The Jackson Building just need to be renovated completely the climate control is all broken in every room and they have ants crawling in the system is form the 50s it is a radiator that either has hot water or cold water running thru and a fan that is weak behind it so when the old shut off valves to the boiler break and this is the second room we had this issue in Oncology the hot water overpowers the cool water and your have a 78 degree stuffy room . Perfect for infections to spread

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback. Your comments are important to us, and we take them seriously as we strive to improve our services and environment for all patients and visitors. Please know that we are committed to addressing these issues and ensuring that our facilities meet the highest standards. If you would like to discuss your experience further, please feel free to email me at katieborders@texashealth.org with your name, the location you visited, and the physician you saw. Your feedback is invaluable in helping us make necessary improvements. Thanks, Katie - Texas Health
Terry Philmon
3 months ago
1

I had surgery scheduled for 7:15 on Tuesday morning and was told to arrive at the hospital at 5:15 am and report to admissions which I did. The person at the desk pulled up my chart on her computer. She was taking a long time to register me so I asked her if there was a problem. She said yes and asked me if I was aware that I was out of network? I said no, no one told me and I had called to MD office to inquire an estimate of the total cost and they responded with an estimate which I already paid. She said that estimate I paid was only for the doctor’s fee and that no one had contacted the insurance company to get approval for my procedure. She tried contacting them insurance company but at 5:30 am they were not available. She said my only options were to reschedule my surgery or agree to pay the full price of the surgery if insurance denied. The estimate was between 60K to 88K dollars. I said I would have to reschedule I was very angry having already take two days of PTO plus arrangements. My surgeon was also very upset as well So Wednesday I called the business office To find out what went wrong. After being transferred 4 times I finally reached someone who could help me. I said I don’t know who dropped the ball as everyone was blaming some one else. But I was very angry. She told me that it looked like her office was at fault for failing to contact my insurance and that it would be a teaching opportunity for her staff but she wanted read through all the note and asked it she could call me back in about 30 minutes. I said yes and as of today (Friday) I have NOT received any call back. I is apparent this hospital has little care for their patients.

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