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Richmond University Medical Center – Main Hospital

355 Bard Ave Staten Island, NY 10310
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Richmond University Medical Center NY 10310

About Richmond University Medical Center – Main Hospital

As their main campus, it boasts over 440 beds to provide a full range of care. Along with psychiatric care for mood and behavioral disorders, they also offer emergency health services, elective and emergency surgeries, and advanced wound care. Their inpatient programs have 30 adult beds and 10 adolescent beds.

The RUMC Main Hospital is the only inpatient psychiatric care center for adolescents in the region. They provide around the clock care for children experiencing mental health disorders or addiction. The caring team creates a loving and safe environment for adolescents to heal in.

As part of their addiction treatment program, they offer medication management, individual and group therapy, family education, and electroconvulsive therapy. ECT uses controlled electrical currents to make certain parts of your brain fire rapidly. This can help those areas work more effectively, helping you overcome medication resistant mental health concerns that contribute to substance use.

Latest Reviews

Joe Alvarez
2 weeks ago on Google
1
I’m honestly shocked by how rude the person answering the phone was. If that’s how they speak to people over the phone, I can’t imagine how patients are treated in person. The lack of basic courtesy and professionalism is unacceptable—especially in a healthcare setting where compassion and respect should be the norm. I hope this issue is taken seriously, because no one should be treated that way when simply trying to get information or assistance.
Theodora Dabrowski
3 weeks ago on Google
1
Save yourself and go to SIUH or maybe to another state! If I could leave ZERO stars I would. I am extremely disappointed with the care my mother received in the ER today 8/20. She went in with concerns of possible heart problems, yet she was left for over three hours without being placed on a heart monitor. Mind you, this is in 11-2am in the morning. When I tried to call for updates, my calls were avoided, and the staff gave her attitude instead of proper care. Shockingly, I overheard staff telling her “why are you making things difficult” and even suggesting she could “just leave if she wanted to.” This is completely unprofessional, dismissive, and unsafe for someone experiencing possible cardiac symptoms. Families should not have to fight for basic medical monitoring and respectful communication. The lack of urgency, compassion, and accountability in this ER is unacceptable.
Taryn Montana
3 weeks ago on Google
1
Took my 5 year old to the ER for accidentally ingesting a water bead from her squishy toy. It was stuck in her nose...too far to blow out or pick out. We all saw it, but when we got to the ER, they looked with a light and said "we don't see it" ....which to me means that now it's ingested. To these Drs it meant she should go see an ENT the next morning because they didn't have the cameras there to check. They said she would have had to ingest several beads for it to cause a blockage, which also isn't true. Took her to LIJ Northwell and they brought in an ENT with their camera to look. Also did an xray. Exactly what i expected to happen at RUMC. Whether it turned out to be urgent or not, do the work!!! They got paid for absolutely nothing and my daughter could've ended up severely sick. Are we aware that just ONE ingested water bead can cause a blockage in the esophagus or intestines if it swells up...?? Especially in young children.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.7 / 10

Accepted Insurance

Richmond University Medical Center – Main Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Daniel J. Messina, PhD, FACHE

President & CEO

David Murray

Executive VP & CFO

J.D. Zipkin, MD, MA

Executive VP & COO

Contact Information

Building icon

355 Bard Ave
Staten Island, NY 10310

Fact checked and written by:
Hayley Wilson
Edited by:
Courtney Myers, MS

Rehab in Cities Near Staten Island

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Reviews of Richmond University Medical Center – Main Hospital

2.3/5 (605 reviews)
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Reviews

3

I went here for almost a year, and the people that worked here treated me well. They could improve lots of things, starting with the accommodations, but they are good.

Reviewed on 11/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (604 reviews)
Joe Alvarez
2 weeks ago
1

I’m honestly shocked by how rude the person answering the phone was. If that’s how they speak to people over the phone, I can’t imagine how patients are treated in person. The lack of basic courtesy and professionalism is unacceptable—especially in a healthcare setting where compassion and respect should be the norm. I hope this issue is taken seriously, because no one should be treated that way when simply trying to get information or assistance.

Theodora Dabrowski
3 weeks ago
1

Save yourself and go to SIUH or maybe to another state! If I could leave ZERO stars I would. I am extremely disappointed with the care my mother received in the ER today 8/20. She went in with concerns of possible heart problems, yet she was left for over three hours without being placed on a heart monitor. Mind you, this is in 11-2am in the morning. When I tried to call for updates, my calls were avoided, and the staff gave her attitude instead of proper care. Shockingly, I overheard staff telling her “why are you making things difficult” and even suggesting she could “just leave if she wanted to.” This is completely unprofessional, dismissive, and unsafe for someone experiencing possible cardiac symptoms. Families should not have to fight for basic medical monitoring and respectful communication. The lack of urgency, compassion, and accountability in this ER is unacceptable.

Taryn Montana
3 weeks ago
1

Took my 5 year old to the ER for accidentally ingesting a water bead from her squishy toy. It was stuck in her nose...too far to blow out or pick out. We all saw it, but when we got to the ER, they looked with a light and said "we don't see it" ....which to me means that now it's ingested. To these Drs it meant she should go see an ENT the next morning because they didn't have the cameras there to check. They said she would have had to ingest several beads for it to cause a blockage, which also isn't true. Took her to LIJ Northwell and they brought in an ENT with their camera to look. Also did an xray. Exactly what i expected to happen at RUMC. Whether it turned out to be urgent or not, do the work!!! They got paid for absolutely nothing and my daughter could've ended up severely sick. Are we aware that just ONE ingested water bead can cause a blockage in the esophagus or intestines if it swells up...?? Especially in young children.

Oleg Umryakov
3 weeks ago
5

We had my baby delivery at this hospital, and the experience was truly amazing. From the moment we arrived, the entire staff was welcoming, kind, and supportive, which made us feel comfortable and cared for during such an important time. The facility is exceptionally clean and well-maintained, which gave us a lot of peace of mind. A special thank you to Dr. Inna Tubman—she is absolutely wonderful. Her professionalism, knowledge, and caring attitude made the whole process smooth and reassuring. We are so grateful to her and the entire team for their dedication and support. Highly recommend this hospital for maternity care!

Ilana Brom
3 weeks ago
2

I am still in the hospital after my delivery. While I want to sincerely thank the kind and caring nurse I had last night and acknowledge that the doctors are doing their jobs, my overall experience has been disappointing. Most of the staff either neglect their responsibilities or perform them with attitude. The rooms are dirty and not cleaned. When someone came to change the garbage, I asked her to help pick something up from the floor since I could not reach it, and she told me to “ask the nurse.” Some nurses take an unreasonably long time to bring pain medication and are not attentive to patient needs. I want to extend my gratitude to the few nurses who truly care — they made a big difference. However, it seems that management is more concerned with excessive documentation than with ensuring good work ethics and proper patient care. Based on my experience, I would rate this hospital 2 stars.

Lance Perez
1 month ago
1

Worst place in the world, they help when they want to, zero urgency, zero compassion...

DJ Shepherd (Shepherd)
1 month ago
1

Awful services. Their phone system gives you the run around and cant disclose any information even if you're given the run around even when you finally reach a person.

Preppy Rocker
1 month ago
1

Went here after screaming in pain all night, was sat on the floor in a hallway waiting to be seen told to pee in a cup was sent home with a UTI… after 3 more days of screaming nights in pain I went to another hospital! Turns out I had a 2 inch bleeding cyst in my side (side note it caused the UTI)… worst hospital ever!!!

Response from the owner
Please contact our Patient Relations Department at 718-818-4340 so we can learn more about your recent visit.
Sofia Bonilla
1 month ago
1

If I could give this a zero I would the staff was really rude when I was in the pyshc unit I had to wait 4 days for a bed there and couldn’t take any showers during.Do better!

gwendolyn copeland
1 month ago
2

1) Awful telephone operator service. When you call the hospital for information, the operator picks up the call and disconnects you quickly. You constantly have to call back. Then it’s a long wait time to speak to someone who then comes on the phone grouchy. 2nd, unpleasant nursing staff. It seems like the medical staff hides from their responsibilities and definitely doesn’t want to deal with patients’s families when questions are asked. When this hospital was named St.Vincent's Medical Center of Richmond Sister’s of Charity, the service and patient care was top notch. It’s just awful now! They need to do better!

Wajahat Hussain
1 month ago
5

In hospital PA Sarah and Dr Seba treatment was speechless and receptionist dealing was perfect Dr and PA dealing was also perfect

Response from the owner
Thank you for your review, it has been shared with D. Seab and the team. Thank you for trusting us with your care.
Josephine Loya
1 month ago
1

The staff is allowed speak and treat patients any kind if way and please don't have any questions or opinions about your actual medical care because your met with im the doctor and its to bothersome for me to explain and keep you abreast of what’s going on to many students interns and everyone knows best but they really don't

Response from the owner
We have read your review and would like to better understand the issues you are referencing from your recent visit. Please call our Patient Relations Department at 718-818-4340.
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