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Ridgeview Institute

3995 South Cobb Drive SE Smyrna, GA 30080
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Ridgeview Institute GA 30080

About Ridgeview Institute

Their programs also offer different counseling services, such as individual therapy, group therapy and family counseling. There are also psychoeducation and skills groups, as well as expressive, recreational activities. They even provide medication management and aftercare services.

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Latest Reviews

Thomas Cavanagh
3 weeks ago on Google
5
I cant say enough how amazing Dr Panchajanya Paul has been. He has been extremely supportive of my care from when I was in a treatment program and has continued since I have completed the program. He listens, understands, and does everything he can to provide excellent care!
Response from the owner3 weeks ago
Thank you for taking the time to share such kind words. We’re grateful for your recognition of our staff’s dedication and commitment to providing compassionate, high-quality care. Feedback like this means a great deal to our team and reinforces our mission to support every individual with understanding and respect.
Jason Freidin
3 weeks ago on Google
1
I call and call and call to get updates on my wife, phone will ring for ever when someone finally picks up, I am asked to be put back on hold. And they hang up on me. One time I can understand hitting the wrong button, but 5 in a row? Either the person you have answering the phones dosnt know how to work your device, or your people just dont want to do thier jobs.
Response from the owner3 weeks ago
Thank you for taking the time to share this feedback. We expect all calls to be handled courteously and without unnecessary delay, and we will review this concern with our team. While certain calls may need to be transferred or placed on hold for privacy and safety reasons, they should always be managed with professionalism. We appreciate your comments and will use them to help improve our communication practices.
Devota Aden
4 weeks ago on Google
5
Very good place. All the stuff are great
Response from the owner3 weeks ago
Thank you so much! We are delighted to hear that our staff provided a 5-star experience!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

In trauma therapy, you address the emotional and psychological effects of traumatic events in your life. Your therapist provides you with the tools you need to process those memories and reduce the symptoms. This helps improve your overall mental health and functioning.

The skills you learn in couples therapy are designed to help you successfully address relationship challenges as they arise. These skills can include anger management, conflict resolution, communication, and problem solving.

Staff & Accreditations

Staff

Amy Alexander

CEO

Yanet Montes

CFO

Amy Harshaw

Chief Nursing Officer

Mahaveer Vakharia

Medical Director

Raynard Ware

COO

Lynn Leger

Director, Information Systems

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

3995 South Cobb Drive SE
Smyrna, GA 30080

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Smyrna

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Reviews of Ridgeview Institute

2.2/5 (932 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
2
Cleanliness
5
214
4
58
3
29
2
44
1
603

Reviews

1
Not Caring

My mother was admitted for approximately 14 days to be treated for depression. They would not treat her without $2000 up front and insurance would cover the rest. Two and a half days later, she had not been treated nor received any counseling. They put her in a large room ... Read More

Deborah H.
Reviewed on 8/18/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
2
1

I was Hospitalized at Ridgeview 5 years ago. This is not the high quality facility it was then. Ownership Management most of the staff have changed. The quality of care I received was horrible. I was held down and sedated 4 times in 3 days. There was a bloody underwater nex ... Read More

Reviewed on 6/13/2019
5

Ridgeview changed my life 1000% for the better. I attended the day program of partial hospitalization and intensive outpatient (PHP and IOP) which lasted about 6 weeks. Fantastic and caring case managers, the teachers gave a great summation of mental illnesses and how to cop ... Read More

Reviewed on 12/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (929 reviews)
Min Foreversofar
3 weeks ago
5

I had a 😔 experience

Thomas Cavanagh
3 weeks ago
5

I cant say enough how amazing Dr Panchajanya Paul has been. He has been extremely supportive of my care from when I was in a treatment program and has continued since I have completed the program. He listens, understands, and does everything he can to provide excellent care!

Response from the owner
Thank you for taking the time to share such kind words. We’re grateful for your recognition of our staff’s dedication and commitment to providing compassionate, high-quality care. Feedback like this means a great deal to our team and reinforces our mission to support every individual with understanding and respect.
Jason Freidin
3 weeks ago
1

I call and call and call to get updates on my wife, phone will ring for ever when someone finally picks up, I am asked to be put back on hold. And they hang up on me. One time I can understand hitting the wrong button, but 5 in a row? Either the person you have answering the phones dosnt know how to work your device, or your people just dont want to do thier jobs.

Response from the owner
Thank you for taking the time to share this feedback. We expect all calls to be handled courteously and without unnecessary delay, and we will review this concern with our team. While certain calls may need to be transferred or placed on hold for privacy and safety reasons, they should always be managed with professionalism. We appreciate your comments and will use them to help improve our communication practices.
Devota Aden
4 weeks ago
5

Very good place. All the stuff are great

Response from the owner
Thank you so much! We are delighted to hear that our staff provided a 5-star experience!
Gnarslogge The Sloth
1 month ago
1

Response from the owner
Thank you for taking the time to leave us a review. We take all feedback seriously and would like to know more. Please consider emailing us at wecare@ridgeviewinstitute.com.
Owen Gallagher
1 month ago
5

Came to Ridgeview completely broke. They help me get stabilized. Went into the Intensive outpatient treatment. My therapist Miss Connie really helped me figure out what was going on inside my brain and help me get on the right path to recovery. Dr. Paul, my psychiatrist helped me with my medication changing it if needed and not just putting things in my body that don’t work 75 days clean and sober and haven’t felt this good in a long time so I really am grateful to all the member of the staff in the doctors and everybody at Ridgeview so thank you, John.

Response from the owner
Thank you so much for taking the time to leave us a review. We are so happy to hear that our IOP program was worth 5 stars!
Ginger Wilson
1 month ago
1

I can't say had the best experience at Ridgeview with the nurses and technicians, however, Dr Paul was amazing! I had specific needs that he made sure were tended to. If you go there I would strongly recommend asking for him. He and his assistant are great. When Crystal is filling in for him she makes sure things get done as well.

Response from the owner
Thank you for sharing feedback. Our team is committed to providing quality care and values the dedication of our clinical staff.
If you have input specific to the nursing or technical teams that could help inform internal improvements, we welcome you to contact us directly. Insights from the community enable us to refine our practices and support our staff in delivering compassionate care.
CJ
1 month ago
5

Dr. Paul and the nurses there saved my life. I will forever be indebted to all of them who work there.

Response from the owner
We are delighted to hear that Dr. Paul and the nursing staff have exceeded expectations. Thank you for the 5-star review!
Dorothy Solomon
1 month ago
1

I have call Ridgeview mental health several times today only the operator gave her name, when I was transfer to unit answered phone didn’t announce their name . When I asked they avoided the answer. I have never seen such unprofessional and disrespectful. Attitudes just want to ask questions no was able to just transfer me to some else voice mail. What happened to caring and compassion for family members.

Response from the owner
Thank you for taking the time to share your concerns. We aim to provide professional and compassionate service to all who reach out, and we regret to hear that your recent attempt to connect with our team did not reflect this standard.
We welcome feedback that helps us improve communication and service. If you would be willing to share more details, please contact us directly. Your input can help guide enhancements in how we support families and loved ones.
Daniel Farke
1 month ago
1

My experience at Ridgeview Institute was nothing short of a nightmare, earning it a mere 1 out of 5 stars. The sanitation was appallingly poor, with dirty chairs and dining table seats, unclean bathrooms that reeked of neglect, and linens that hadn't been properly washed, creating an environment ripe for infections and further deterioration of mental health. Pillows and blankets were both subpar and hard to come by. Living conditions were mediocre at best—cramped, dimly lit rooms with constant exposure to pests and no privacy whatsoever, making any attempt at rest or recovery impossible. The staff embodied rudeness and inconsideration, often snapping at patients over minor issues and displaying outright incompetence, such as mishandling medications or ignoring basic medical needs, which left me feeling unsafe and dismissed throughout my stay. Not to mention the forced administration of sedatives to patients who clearly weren’t behaving out of line. Worse still, I was repeatedly harassed by staff members who used intimidation tactics to enforce compliance, turning what should have been a supportive space into a hostile one. The facility claims to operate on a "voluntary" basis, but this is a blatant falsehood; once admitted, patients are stripped of autonomy, with discharge processes dragged out indefinitely under false pretenses, leaving everyone feeling utterly powerless and trapped. What should have been a ~1 week stay turned into nearly a month, creating an insurmountable amount of medical debt. It’s a system designed to prolong stays for profit rather than genuine care. I left more traumatized and fearful than when I arrived, advising anyone to avoid this place at all costs. Edit: watch them write a completely BS, AI-generated, and untrue response that has been copied and pasted over 50 times.

Response from the owner
Thank you for your review. We take concerns about cleanliness, communication, and patient care very seriously. Maintaining a safe, respectful, and supportive environment is our highest priority, and we regularly review our procedures to ensure they reflect the standards we uphold. Our facility must also adhere to strict regulations regarding furniture, décor, and other environmental elements to ensure patient safety at all times.
For those with specific concerns, we encourage you to contact our leadership team directly so that we can better understand your feedback and continue working to improve our services for all who seek care. We would be grateful to hear from you at wecare@ridgeviewinstitute.com.
Mark Carroll
1 month ago
2

My wife was supposed to be there 3 days, and she's still stuck there, mainly because NOBODY will talk to either one of us, nor will they tell me anything. Also, the IDIOTIC phone "guide" is only useful if you are a doctor or someone looking for a job. And , if you DO manage to speak to someone, all they do is transfer you to a VOICEMAIL machine that's only any good, if you KNOW everybody that works there! THEY SUCK MUDDY SWAMP WATER !

Response from the owner
Thank you for your feedback. We're very sorry to hear about your frustration and understand how difficult it can be when communication does not meet expectations—especially during such an important time.
While we are unable to discuss or confirm any individual’s treatment or admission status due to privacy regulations, please know that we are committed to transparency, communication, and supporting both patients and their loved ones through the process.
We’d welcome the opportunity to connect with you directly to address your concerns. If you'd like to speak with a member of our leadership team, please reach out to wecare@ridgeviewinstitute.com.
Shanterri Price
1 month ago
4

Response from the owner
Thank you for leaving us a review. We are happy to hear we had a positive impact.
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