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Ridgeview Institute

3995 South Cobb Drive SE Smyrna, GA 30080
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Ridgeview Institute GA 30080

About Ridgeview Institute

Their programs also offer different counseling services, such as individual therapy, group therapy and family counseling. There are also psychoeducation and skills groups, as well as expressive, recreational activities. They even provide medication management and aftercare services.

Latest Reviews

Jaime
1 week ago on Google
5
My experience at Ridgeview was very positive. My psychiatrist, Dr. Paul was excellent. He is extremely caring and listened to everything I was Feeling with compassion and empathy.
Anjolie Bigo
2 weeks ago on Google
1
Inhumane. Unorganized. Impossible to communicate with staff. They don’t Care about their patients. Never bring someone you love here if given the choice.
Brad Dean
2 weeks ago on Google
1
My 13 year old daughter was forced to go here after she took pills to attempt suicide. She was jumped and beat up twice while in the care of this facility. I’m not sure how this place is helping kids get better. There’s obviously not adequate attention being paid to the patients. Sounds more like a free-for-all juvenile detention center. I’m highly disappointed at the thought of my daughter coming back home in a worse state of mind than when she entered. Edit: after reading your reply to my review, I thought I would respond to that as well. We DID reach out to you “directly” after the first time she was jumped. You did absolutely nothing but allow her to get beat up again. 👍🏼
Response from the owner1 week ago
We take concerns about safety and patient care very seriously. Due to privacy laws, we are unable to discuss or confirm any individual's experience, but we want to assure the public that we have protocols in place to ensure a safe and therapeutic environment for all patients.
If you have questions or concerns about our services, we encourage you to contact us directly so we can connect you with the appropriate department for support. We hope you will reach out to us directly to discuss your concerns. Thank you again.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

In trauma therapy, you address the emotional and psychological effects of traumatic events in your life. Your therapist provides you with the tools you need to process those memories and reduce the symptoms. This helps improve your overall mental health and functioning.

The skills you learn in couples therapy are designed to help you successfully address relationship challenges as they arise. These skills can include anger management, conflict resolution, communication, and problem solving.

Staff & Accreditations

Staff

Amy Alexander

CEO

Yanet Montes

CFO

Amy Harshaw

Chief Nursing Officer

Mahaveer Vakharia

Medical Director

Raynard Ware

COO

Lynn Leger

Director, Information Systems

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

3995 South Cobb Drive SE
Smyrna, GA 30080

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Smyrna

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Reviews of Ridgeview Institute

2.2/5 (928 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
2
Cleanliness
5
210
4
57
3
29
2
43
1
598

Reviews

1
Not Caring

My mother was admitted for approximately 14 days to be treated for depression. They would not treat her without $2000 up front and insurance would cover the rest. Two and a half days later, she had not been treated nor received any counseling. They put her in a large room ... Read More

Deborah H.
Reviewed on 8/18/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
2
1

I was Hospitalized at Ridgeview 5 years ago. This is not the high quality facility it was then. Ownership Management most of the staff have changed. The quality of care I received was horrible. I was held down and sedated 4 times in 3 days. There was a bloody underwater nex ... Read More

Reviewed on 6/13/2019
5

Ridgeview changed my life 1000% for the better. I attended the day program of partial hospitalization and intensive outpatient (PHP and IOP) which lasted about 6 weeks. Fantastic and caring case managers, the teachers gave a great summation of mental illnesses and how to cop ... Read More

Reviewed on 12/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (925 reviews)
Jaime
1 week ago
5

My experience at Ridgeview was very positive. My psychiatrist, Dr. Paul was excellent. He is extremely caring and listened to everything I was Feeling with compassion and empathy.

Anjolie Bigo
2 weeks ago
1

Inhumane. Unorganized. Impossible to communicate with staff. They don’t Care about their patients. Never bring someone you love here if given the choice.

Brad Dean
2 weeks ago
1

My 13 year old daughter was forced to go here after she took pills to attempt suicide. She was jumped and beat up twice while in the care of this facility. I’m not sure how this place is helping kids get better. There’s obviously not adequate attention being paid to the patients. Sounds more like a free-for-all juvenile detention center. I’m highly disappointed at the thought of my daughter coming back home in a worse state of mind than when she entered. Edit: after reading your reply to my review, I thought I would respond to that as well. We DID reach out to you “directly” after the first time she was jumped. You did absolutely nothing but allow her to get beat up again. 👍🏼

Response from the owner
We take concerns about safety and patient care very seriously. Due to privacy laws, we are unable to discuss or confirm any individual's experience, but we want to assure the public that we have protocols in place to ensure a safe and therapeutic environment for all patients.
If you have questions or concerns about our services, we encourage you to contact us directly so we can connect you with the appropriate department for support. We hope you will reach out to us directly to discuss your concerns. Thank you again.
Jack Grealish
2 weeks ago
1

This place is an absolute horror show. The admissions department absolutely does not care who they let walk through the gates of Ridgeview, whether it be homeless people, drug addicts with not the slightest extent of getting clean, or people who are just there for free housing. Not to mention people that are so gone they take nothing away from the services that the PHP/IOP program has to offer. A select few staff members are kind. I don't understand how or why they continue to put up with all the BS the patients put them through. Please, on everything, go anywhere else for mental health support.

Response from the owner
We understand that group settings may not feel like the right fit for everyone, but we’re committed to offering care to those who seek support—regardless of their background or circumstances. Our programs are designed to serve individuals at various stages of their recovery journey, and we treat all who walk through our doors with dignity and respect.
If you’d like to speak with someone about your experience, we encourage you to contact us directly at wecare@ridgeviewinstitute.com. Your feedback helps us improve.
Jennifer Conboy
2 weeks ago
5

I have never been here but my friend was and he needed an advocate really bad and Mrs KK was the absolute best at finding info for me to help my friend

Response from the owner
Thank you so much for leaving us a review. We are happy to hear Mrs. KK was able to assist and went above and beyond expectations.
Ciara W
2 weeks ago
5

While the building may carry the name Ridgeview Institute it is Dr. Paul Panchajanya ’s exceptional care and dedication that truly make the difference. From my very first visit, he has shown an unwavering commitment to improving my mental health and overall quality of life. His ability to listen without judgment, provide thoughtful guidance, and create a safe space for healing has been life-changing. Under his care, I have experienced profound growth mentally, emotionally, and personally. It is clear that his work goes beyond a profession; it is a calling. I am deeply grateful for the positive impact he has had on my journey, and I highly recommend him to anyone seeking compassionate, effective, and life-changing care.

Response from the owner
Thank you so much. We are delighted to hear that Dr. Paul provides exceptional care, and we will be sure to pass this sentiment along. We are committed to creating a non-judgmental environment for all. Thank you again for taking the time to leave us a review!
Ryan Searles
2 weeks ago
5

Dr. Paul is great he is all about the holistic approach in medicine. Almost like my naturopathic Dr I used to have. Great doctor for what is really needed

Response from the owner
Thank you for your review! We are happy to hear that Dr. Paul went above and beyond. We're grateful for his dedication and care for our patients, and we will be sure to share this with him!
David Burke
3 weeks ago
1

Calling this facility to speak to your loved on is an exercise in frustration. Nobody answers the phone. I can’t comment on the quality of care here but part of the rehabilitation process is communication with your family. I will direct my review and and complaints to DCCS tomorrow morning, rest assured.

Response from the owner
We take concerns about patient care very seriously. Due to privacy laws, we are unable to discuss or confirm any individual's experience, but we want to assure you that we have policies and procedures in place to ensure the safety of all patients.
Michael bridgeman
3 weeks ago
5

First I want to say thank you to all the ridgeview stuff I want to thank Otis or auto one of the floor program directors and one of the staff members name Claude if it wasn't for you guys going above and beyond and also got an amazing doctor I just wanted to say real quick thank you for everything Dr Paul I'm glad I got everything switched over to you and found somebody that really truly cares about their patients listens to them and very thorough and also make sure your patients understand everything and make sure they have everything they need I'm very excited to see what the future holds you're awesome man and thank you for taking me under your wing and just thanks for caring man I wish there was more doctors like you that actually listen and they cared more about their patients just continue to be you and keep on doing what you do you are changing lives and thank you all again so much for everything especially in a time of crisis

Response from the owner
Thank you for your feedback. We’re committed to compassionate, high-quality care and appreciate your recognition of those efforts. If there’s anything further you’d like to share or discuss directly, we welcome you to contact our team at wecare@ridgeviewinstitute.com. We wish you all the best!
Kyriah J
4 weeks ago
1

Response from the owner
Thank you for taking the time to leave us a review. We would like to know more about your one-star rating and invite you to reach us a wecare@ridgeviewinstitute.com so we can learn more! Thank you
Satya
4 weeks ago
1

Worst experience of my life the pictures you see are all fake the doctors have no clue what they are doing it’s all a big experiment they had me on the wrong medication first day then after intense withdrawal they changed my medication this place needs a serious evaluation and shut down the food was late everyday if your thinking about coming here or sending someone here please don’t go here the rooms are dirty bathrooms stink this was the worst experience of my life I came out worst then I went in Mr Claud was the only positive thing about that place great lead tech

Response from the owner
We take all concerns seriously and are committed to maintaining a safe, clean, and supportive environment for everyone in our care. While we can’t discuss any specifics online due to privacy regulations, we value all opportunities to listen and improve. If you’re open to it, we welcome you to contact us directly so we can better understand and address your concerns.
Ray Dodson
4 weeks ago
5

I was a patient here in thr late 80s My experience there was great. The staff was very on hands and caring. I know that times have changed and people have different opinions. My time there shaped me into a better person and I have many fond memories of staff and patients.

Response from the owner
Thank you so much for taking the time to leave us a review. We are so happy to hear that the staff were hands-on and caring! We wish you all our best!
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