Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Ridgeview Institute

3995 South Cobb Drive SE Smyrna, GA 30080
Claim Profile
Ridgeview Institute GA 30080

About Ridgeview Institute

Ridgeview Institute is a drug rehab center that offers adolescents, adults and senior citizens top of the line addiction treatment in many different forms. Their levels of care include inpatient treatment, detox services, standard outpatient care, intensive outpatient care and partial hospitalization programs. Of course, the intensity of treatment between these options varies, but they have something for everyone. If you have a strict work or school schedule that may conflict with treatment, you can try their milder outpatient program that allows you to return home after treatment and only demands time a couple days a week. They’re also a dual diagnosis center and treat mental health conditions that affect your addiction, too. They offer gender-specific programs for men and women, catering specifically to the needs of each gender. Their detox process utilizes 12 Step based recovery methods of complete abstinence.

Their programs also offer different counseling services, such as individual therapy, group therapy and family counseling. There are also psychoeducation and skills groups, as well as expressive, recreational activities. They even provide medication management and aftercare services.

Latest Reviews

Mary Allen
2 months ago on Google
1
I have called this place several times either the staff does not answer the phone or you have to leave a message and then you get no one to call you back. Then the counselors and social workers are lying on the patients saying that patients are saying things I didn t say and holding the patience intentionally like they think they re gonna get the money but they re not at all and I dare you to send me to collections cause I promise you I ll see you and the collection agency because that s against my HIPAA rights you got the right one today And if I could give you zero stars I would notify the medical board is next!!!Mary Tibbitts
Alexis Crowe
2 months ago on Google
1
During my stay at Ridgeview Institute, I experienced something that completely shattered any trust I had in their system. In the middle of a live group therapy session, our therapist, someone who had been a consistent source of support was abruptly pulled out of the room by Nathan, the Director of Medical Services (Located in the out patient building). Our therapist direct supervisor AUTUMN O'BERRY then came in and told us the group was being split up and casually stated she didn t know what was going on. That alone was alarming... and a lie.Later, I found out that Nathan had actually fired our therapist during the session. No explanation. No support. No plan. Just sudden chaos in a setting where patients are already emotionally raw and vulnerable. The session was cut short, and we were left confused, unsupported, and emotionally abandoned.This was not just a management decision it was a direct disruption of mental health treatment that caused emotional harm. It showed a complete lack of clinical sensitivity, accountability, or care for the actual patients this facility claims to serve.If you are looking for compassionate, ethical, and stable mental health treatment you will not find it here, especially now that they fired the BEST therapist I have ever had. And if leadership like Nathan is what Ridgeview considers acceptable, then it speaks volumes about their priorities. Not healing. Not patients. Just power, ego, and disorganization.Avoid this place if you truly care about your mental health.
adyy
2 months ago on Google
5
I went here and they were so kind. Very helpful as well :) A staff member named Jasmine was so nice to me and paused cleaning the bathroom so I could pee <3 love you girl.
Response from the owner2 months ago
Thank you so much for leaving us a review! We are happy to hear that staff was kind and programming was helpful.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

In trauma therapy, you address the emotional and psychological effects of traumatic events in your life. Your therapist provides you with the tools you need to process those memories and reduce the symptoms. This helps improve your overall mental health and functioning.

The skills you learn in couples therapy are designed to help you successfully address relationship challenges as they arise. These skills can include anger management, conflict resolution, communication, and problem solving.

Staff & Accreditations

Staff

Amy Alexander

CEO

Yanet Montes

CFO

Amy Harshaw

Chief Nursing Officer

Mahaveer Vakharia

Medical Director

Raynard Ware

COO

Lynn Leger

Director, Information Systems

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (844) 350-8800
Building icon

3995 South Cobb Drive SE
Smyrna, GA 30080

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Smyrna

Left arrow iconBack to GA

Reviews of Ridgeview Institute

2.2/5 (103 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
2
Cleanliness
5
190
4
55
3
27
2
43
1
553

Reviews

1
Not Caring

My mother was admitted for approximately 14 days to be treated for depression. They would not treat her without $2000 up front and insurance would cover the rest. Two and a half days later, she had not been treated nor received any counseling. They put her in a large room ... Read More

Deborah H.
Reviewed on 8/18/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
2
1

I was Hospitalized at Ridgeview 5 years ago. This is not the high quality facility it was then. Ownership Management most of the staff have changed. The quality of care I received was horrible. I was held down and sedated 4 times in 3 days. There was a bloody underwater nex ... Read More

Reviewed on 6/13/2019
5

Ridgeview changed my life 1000% for the better. I attended the day program of partial hospitalization and intensive outpatient (PHP and IOP) which lasted about 6 weeks. Fantastic and caring case managers, the teachers gave a great summation of mental illnesses and how to cop ... Read More

Reviewed on 12/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (100 reviews)
Jacob Bush
1 week ago
5

This review is only so good because of Miss P. and Kyshea (sorry if I spelled it wrong, lol). The clock has taken lunatic as well. The second-hand dosed Haloperidol that Madeline had smuggled in a ball of clothes that stink of day-old zinfandel. Thus, Addie, Linda Gee, Claudine, and Ed-- myself, Malik, Miss P., and Kyshea too-- agape (because Miss Leng is in the nude) all cry and scream and laugh until we're red. The darkest days have techs that won't discuss the schedule, or your discharge, or your bed. The nurses struggle not to make them blush: not Annie Wilkes, nor Tracy Mills' head. But sunny days are frequent in the box. Those days of friendship, laughs, and grippy socks.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your thoughts. We appreciate your creative expression and your perspective. While we can’t comment on individual experiences in this forum, we’re always open to feedback. If there’s anything you’d like to share directly with our team, please reach out to us at wecare@ridgeviewinstitute.com.
ebony murray
1 week ago
1

To Whom It May Concern, I am writing to formally express my deep disappointment and frustration regarding the experience I had at Ridgeview last night after bringing a loved one in for assistance. What was already a difficult and emotional situation was made significantly worse by the lack of communication, professionalism, and basic courtesy we encountered. Upon arrival, we were initially met by a receptionist who was polite and provided paperwork for my loved one to complete. However, after approximately 20 minutes, she informed us she was leaving for the night, handed us the keys to the restroom, and departed leaving us alone in the lobby with no direction or support. From that point on, the experience rapidly deteriorated. Multiple staff members passed through the doors behind the desk, not once acknowledging us or offering assistance. Not a single greeting, update, or expression of concern was given, despite us clearly waiting for an extended period of time. After waiting for over an hour, I called the facility directly from the lobby. A staff member named Jasmine answered the phone. When I explained that we were still in the lobby and waiting to be helped, she coldly stated they were short-staffed, offered no apology, and then abruptly hung up the phone. This response was not only unprofessional it was unacceptable given the nature of the services your institution claims to provide. Roughly 20 minutes later, someone finally emerged and brusquely instructed my loved one to fill out paperwork despite the fact that it had already been completed earlier. When this was communicated, she responded with a dismissive “hold on,” walked away, and never returned. After another 30 minutes of being ignored, we made the painful decision to leave. To say I am heartbroken is an understatement. Ridgeview is supposed to be a place where individuals seek help during some of their most vulnerable moments. Instead, we were met with indifference, poor communication, and a complete lack of compassion. I also work in the healthcare field, and my facility frequently refers patients to Ridgeview for continued care. After this experience, I am seriously reconsidering that relationship. I plan to discuss this incident with our leadership team to determine whether future referrals are in our patients’ best interest or if alternative facilities should be explored. This experience was not only discouraging it was disgraceful. I hope Ridgeview takes this feedback seriously and implements the necessary changes to ensure that no other family has to endure what we did. Updated Review: I would like to provide an update regarding my recent experience at Ridgeview. After a very disappointing visit the previous night, I decided to bring my loved one back, and I’m grateful to say that the experience was much more positive. This time, we were greeted warmly and respectfully by a staff member who welcomed us with a smile. She kindly acknowledged our previous concerns and took the time to explain that we had initially entered through the emergency department area, where staff may have been preoccupied with patients in the back. While this does not excuse the complete lack of communication we experienced during our first visit, I do appreciate her effort to provide context and address the situation thoughtfully. Most importantly, my loved one was assessed by a nurse who truly made a difference. She was compassionate, attentive, and took the time to truly listen to his concerns. Although Ridgeview was not able to provide the specific services he needed, she made sure he left with the proper resources and referrals. She treated him with dignity and made him feel seen and heard something that matters tremendously in times of vulnerability. The contrast between our two visits night and day was quite literal and very telling. I’m genuinely thankful for the staff we encountered during our second visit. Their professionalism and empathy helped restore a measure of trust and made a difficult situation feel more manageable.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback and for updating your review. We appreciate the opportunity to hear both your concerns and the positive experience that followed. We’re encouraged to know that some of your concerns were resolved, and we take this as a reminder of the importance of consistent, compassionate communication in all interactions.<br>While we’re unable to discuss individual experiences in this forum, your feedback is taken seriously and will be used to help guide ongoing improvements. If you would like to speak further, we welcome you to contact us directly. Thank you again.
Avery WETHERINGTON
1 week ago
1

Back in late March, I was admitted to this facility because I was struggling with suicidal thoughts. I came in hoping for help, but my experience left me feeling unheard, unsafe, and honestly, worse than when I arrived. There are three major issues I feel need to be addressed: 1. Not Listening to Patients: I clearly told the doctor that I didn’t want to be put on any serotonin-based antidepressants. I had personal reasons and past experiences that made this important to me. Despite that, the doctor put me on one anyway. It felt like my voice didn’t matter at all. 2. Threatening Behavior: Some of the staff would threaten to give people sedative shots, even when no one was acting out or being dangerous. It was intimidating and made me feel constantly on edge, like I had to watch every move I made. 3. Aggression from Staff: I saw staff members threatening to physically harm other patients. No one in a mental health crisis should ever have to fear the very people who are supposed to be helping them. This was supposed to be a place of healing, but instead, I left feeling more broken. I would never send myself or anyone I care about back here.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback. We have escalated your concerns to our senior leadership team for further review. To assist us in addressing this matter appropriately, we encourage you to contact us directly at wecare@ridgeviewinstitute.com so we can gather more information and conduct a thorough investigation.
robert hunter
2 weeks ago
1

PROOF THIS.. My son was admitted to this facility on 5/21/2025. I was contacted initially to advise that he had been but transfered there from the hospital. Since that moment; there has been little to no communication from all staff. This is extremely frustrating when I am trying to make contact with your captive minor child or at best speak with the attending physician on duty. I would NEVER recommend sending your loved one here. You seek help elsewhere! Ridgeview seems to be the dumping ground for people with mental health concerns; this is not our first rodeo here; however, every single time the communication is worse than the prior visits. This cannot possibly be a facility that fosters the assistance that is required to assist the mentally ill. As far as the response that will be provided to this post; it falls on deaf ears. Its lies. I have his ID that of course will not be provided here for HIPPA reasons. If you want to correct the problem, CORRECT the staffing in this place. Make certain that clear, consistent communication is a part of the daily STANDARD OPERATING PROCEDURES. Ridgeview, you should be ashamed to offer such services that you are clearly not capable of!

Response from the ownerInvalid relative date format:
Thank you for sharing this feedback. We understand that communication is a critical part of the support families seek during difficult times. While we cannot discuss any individual experiences in this public forum, we take concerns like yours seriously and welcome the opportunity to speak with you directly. Please reach out to us at wecare@ridgeviewinstitute.com or contact the hospital and request to speak with a member of our leadership team. We are committed to improving the experience of those we serve and value your input.
Kim Linton
1 month ago
5

I had a very positive experience at Ridgeview Institute. From the moment I arrived, the staff was kind, respectful, and professional. They truly made me feel heard and supported during one of the most difficult times in my life. The therapists and medical team were knowledgeable and attentive, and the group sessions were both insightful and therapeutic.

Response from the ownerInvalid relative date format:
Thank you for sharing your thoughtful feedback. We appreciate hearing from individuals about their experiences and are committed to providing respectful, professional, and compassionate services to those who seek support. Your comments are truly appreciated and will be shared with our team as we continue to promote a positive and supportive environment. Wishing you continued strength and well-being!
Joey Wolfson
1 month ago
1

Staff was rude and lazy, I told a nurse I was feeling intense urges to self harm and could I please speak to a doctor. To which she said "thank you for telling please have a seat. And then no one ever followed up THIS PLACE A HARMFUL TO MY MENTAL HEALTH DO NOT GO UNDER ANY CIRCUMSTANCES

Response from the ownerInvalid relative date format:
Thank you for bringing this to our attention. We take concerns about professionalism and patient support very seriously. Creating a safe and responsive environment is central to our mission, and we are continuously working to improve the services we provide. We cannot address specific concerns in this public forum, but we encourage you to reach out to us directly at wecare@ridgeviewinstitute.com so we can better understand your feedback and take appropriate action.
Steven Carter
1 month ago
1

it was ok staff was too aggressive accept for kyisha the tect and some more like 3 nurse

Response from the ownerInvalid relative date format:
Thank you for leaving a review. Due to HIPAA laws, we are unable to further discuss the details of this on a public platform but we encourage you to reach us at wecare@ridgeviewinsitute.com so we can learn more.
Katie England (Tomato)
1 month ago
1

Edit: I am now 20 and this review was posted 2 years ago, so that experience was 4 years ago now. I am now diagnosed with autism, ADHD, bipolar type 2, and PTSD. I definitely have PTSD for reasons outside of this hospital, but this hospital worsened my trauma significantly, and it will take me years to be able to not have literal nightmares of this place. I felt like I was in prison. Y'all do not make neurodivergent individuals feel safe at all. I know the goal is to minimize injury, but wouldn't it make it easier if the environment itself has friendly staff and clean rooms and the lights worked? Maybe give the kids more activity so they don't absolutely go nuts?? Give young girls more than just one pad because a period last for more than one pad?? (Which was an experience I had by the way, I recall begging for hygiene products, being given ONE pad, and then my roommate actually is the one that gave me pads.) I went to this place almost two years ago as a minor (I'm 18 now) for suicidal ideation and an attempt. This place was honestly one of the worst experiences of my life. The staff would yell at us little kids for simply getting up to socialize, and we would have to stay in the same room for 6-8 hours with nothing to do. The staff was rude and unhelpful. They ridiculed us for our problems. I felt like I had to beg for water a hygiene products being a woman. The groups we did honestly made me feel worse, because they'd make you go around and share too much of your personal life. Even when I first entered the ward, they kept me trapped in an isolated and small room for about 4-5 hours to admit me, and it really drove me insane. The beds were awful, there were ants that bit me through the night, and I ended up unrested. The light in the shower went off, and the hot water was barely there, so one time I had to take a cold shower in the dark. You're timed on getting ready as well. We weren't allowed to do hardly anything, even color with crayons (which are harmless) because some kids in the past drew on the walls, which can just be erased with magic eraser by the way. The staff seemed inconvenienced when it was time for all the kids to call and talk to their families that they haven't seen in days. The staff also drugged me up on very shitty meds that made me not feel like I was in reality. It in all honesty made me feel more insane being there than I normally feel. It made me more depressed. I'm seeking therapy now 2 years later, and I'm gonna try to process this trauma that this place added on top of my already existing trauma. Please do not go here, and good luck on your recovering journey!! It can take a while, and I still have a long ways to go, but I believe in you!!

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback. We understand the importance of your concerns and want to assure you that we are actively undergoing leadership transitions aimed at enhancing both our clinical programming and administrative operations. These changes are part of our ongoing commitment to improving the quality of care and overall patient experience. We appreciate your insight as we continue to grow and evolve.
BLUEB
1 month ago
3

I was a patient in March of 2025, and it was honestly the worst and best experience I've had. Being in there, is worse than being out there, it feels like a prison, but it's also good in some elements. At any moment a person could get riled up and start a fight, I saw several fights there, and I was scared, scared for my wellbeing and scared for everyone in there. The staff varied depending on who it was, there was this one lady who gave me a notebook and a marker, probably the best gift I've been given in my life, I needed that. My entire stay I wanted to get out of there, not to harm myself, but just to be out, it felt as if I was trapped, confined to a place where I didn't want to be, but after I got out, I realized that it was actually good in some parts. It was break in the regular system that humanity puts on us, it gave me a breather and it did for other people too. Other than that, the skills that they taught us didn't do much, and group therapy always stressed me out. Overall, I wouldn't recommend this to people with stress, but it was a nice breather for some people if you stayed out of trouble and tried to better yourself. -P.S. Do not eat the white grits they serve you at breakfast

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave a review. We understand that individuals come to us from all walks of life, each with their own unique challenges and experiences. Our team is committed to providing a supportive and clinically sound environment designed to meet the diverse needs of those we serve.
David S
1 month ago
1

This place is worse than a prison. I was on 72 hour hold after an IOP psych decided via magical thinking I wasn't capable of making judgements after a 5 minute conversation. I asked for a lawyer to every staff there and was not giving one. The police said they couldn't do anything. It took 6 days to be released because the 72 hours ended on a holiday weekend and they don't release on weekends and federal holidays. This place needs to be formally investigated. They abuse the leeway in 1013 laws for their benefit. To top it off, I was denied my antipsychotic while in patient because they don't stock it. 4k bill plus years of therapy from being imprisoned. If you go here of your own will, you are definitely mentally ill.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share this feedback. We take concerns about care delivery and patient rights seriously and are committed to upholding ethical practices and regulatory guidelines. While we are unable to discuss individual situations on this platform due to privacy regulations, we want to emphasize that we follow state laws and clinical protocols regarding admission decisions, medication management, and discharge processes.<br><br>We'd like to talk more about any concerns and invite you to contact us directly at wecare@ridgeviewinstitute.com. Thank you again.
teresa hairston
1 month ago
1

I took my son today and waited three hours just for them to tell me it would be another hour before he could be seen. We of course had to leave from fatigue, and he was not seen with no apology from the staff. Which means they do not care about your need for help. This is sad. If you go there, you should have a plan B.

A H
1 month ago
1

If you have a heart at all, PLEASE DO NOT send your family member here! As a patient, you are denied phone calls & only allowed to use the phone when the staff feels like it. When you do get a call, they dial the number for you & then pretend the call doesn’t go through. If your family calls, they do not tell you. They neglect to give any type of information pertaining to patient rights, Dr.’s, or facility expectations during the intake process or stay. The staff insults & screams at the patients whenever asking questions & tells you to go away! Some even use their degree as an excuse to treat you less than. I was prescribed a medicine that I had no symptoms for, wasn’t evaluated on & w/o consent from my family. If you refuse the medicine, they threaten to give you a shot or prolong your stay! Many patients get worried & take the medicine for this reason, then become walking zombies & cannot advocate for themselves. Patients are in mixed housing (men & women) with various conditions. You are not allowed to have any outside materials. If your family brings anything, your belongings are picked through, stolen, or given to someone else. They play favorites & say you need a Dr.’s excuse for your own toiletries or blankets. If you get sick, they DO NOT call a nurse or Dr. and instead lie & say they’re coming, but never do. If you do get a chance to use the phone & tell on them, the staff demands you hang up the phone or lies by shouting in the background & denies the accusations. If you ask to call 911, they say it’s not allowed. They are short staffed & cannot manage running a facility. The website & lobby are completely different than the housing. The restrooms do not close, have dried urine & feces in them, as well as rusted showers. Patients are forced into two common areas & cannot stay in their rooms unless you need to use the restroom (and that has to be when they feel like leaving the desk). You go outside 4 times a day for 10-15 mins for smoke breaks only. If you’re late getting up in the morning (which is at 6) they threaten you don’t get coffee or outside time. The food is the only thing that’s good here. It’s packaged individually & served in disposable ToGo containers. Sadly, the food sits 30mins-1hr before it gets passed out. However, they do meet diet requests. Patients share food, drinks & cigarettes due to no supervision (usually on the phone or talking amongst themselves) or the staff not caring. The groups consist of 1 lady (who is the only honest & caring one) that gives good information to help with identifying feelings & stress factors. Unfortunately, the facility causes many of those factors due to the treatment & conditions. They present you with a bill for your stay (again, w/o consent & medicine in your system) & threaten to prolong your stay if you don’t sign. If you have not heard from your family member, please call as much as you can until you get through! I was one of the lucky ones! I had my mom call the police and told everything I saw every chance I got! I was released on an AMA (which they don’t tell the patients they can fill out) due to them falsifying symptoms, paperwork & denying me to see the Dr. when needed. I wouldn’t send my dog there! PLEASE, STAY AWAY! Your loved one will be worse off after leaving! Don’t risk their mental health or yours by being fooled by the few positive reviews. I would almost bet they’re paid.This place needs to be shut down/renovated with ALL new staff!

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Ridgeview Institute

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

The Summit Wellness Group – Atlanta Alcohol & Drug Rehab Center
Atlanta, GA (770) 692-2052

The Summit Wellness Group – Atlanta Alcohol & Drug Rehab Center

Conveniently located in Midtown Atlanta, The Summit Wellness Group provides ... read more.
Clayton Center Community Service Board
Jonesboro, GA (770) 478-1099

Clayton Center Community Service Board

Clayton Center provides services that minimize the impact of mental illness,... read more.
HealthQwest Frontiers | Buford
Buford, GA (678) 765-8160

HealthQwest Frontiers | Buford

HealthQwest Frontiers - South Lee Street Buford offers outpatient treatment ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline