Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351

Riverside County Regional Medical Center

9990 County Farm Road
Riverside, CA 92503
Claim Profile
Riverside County Regional Medical Center CA 92503

About Riverside County Regional Medical Center

Riverside County Regional Medical Center, part of Riverside University Health System is a behavioral health campus in Riverside, California providing psychiatric emergency and inpatient services.

The facility serves adults and adolescents with serious mental health and co-occurring substance use needs, offering crisis intervention, medication support and therapy.

As a public-sector safety net provider its mission centers on accessible, structured care that connects patients to the broader continuum of county behavioral health and substance use resources.

Psychiatric Emergency and Inpatient Care

The campus specialty is 24/7 psychiatric emergency and inpatient behavioral health treatment.

Emergency Treatment Services provides around-the-clock psychiatric evaluation, crisis intervention and referral for hospitalization when needed, while the inpatient facility delivers supervised care for adults and adolescents.

Together these services enable seamless crisis stabilization and step-up referrals on a single campus.

Inpatient care includes medication services, therapy, cognitive behavioral therapy, discharge planning and placement services.

Treatment addresses both immediate psychiatric needs and longer-term recovery goals in a structured, supervised setting.

Co-Occurring and County Substance Use Support

Through the broader network the facility links patients to county substance use programs, including outpatient, intensive outpatient, residential treatment and withdrawal management.

Specialty pathways serve pregnant women, adolescents, Spanish-speaking individuals and people with co-occurring diagnoses. Case management, relapse prevention and housing linkage help support lasting recovery.

 

Similar Rehab Centers

Edited by:
Patti Croft, MBA

Latest Reviews

Beniarc
5 months ago on Google
5
Thank you for your hard work! Doctors and nurses tirelessly working to help the mentally ill, thank you! God bless you. I will make... several recommendations however: It is possible to maybe keep the temperature a nice and easy comforting temperature, as with all mental hospitals? Are there more blankets, or limitations on blankets? Are there other criterias the patients are unaware of regarding the holds? Hmm... That's all I can think of for now... Again, God bless you for your work and thank you for your dedication to helping mentally ill people!
Maria Carbajal
7 months ago on Google
5
My daughter was there twice and she was treated very good
NANCY Beltran
10 months ago on Google
5
I would like to thank the ladies that pick up the incoming phone calls and bearing with this mother just wanting to know about her son .They were patient kind and understanding. Never rude always trying their best to get me through to the nurses and if not they would ask for my name and number for a call back. I really like to thank the male nurse Mark that took care of my son during his stay there. Mark went above and beyond for me he is such a kind soul god bless him he made this worried mom feel at ease thank you Mark everyone should be as kind as you. I would also like to say that I went around 700pm during shift change and the kind security let me know that it would be like a 20 minute wait as I was dropping off my son clothes. I said okay I’ll wait outside and he said thank for your patience , kind man. As I was waiting nurse Angelina came out and said it’s shift change but I’ll take the clothes now and take care of it now I said thank you. That was so nice of her she also let me know that they have visitations everyday if I wanted to visit which I didn’t know they were allowed visits there. So thank you thank you amazing staff keep up the good work and always remember that everyone just needs to be kind because you never know what an impact you can make on a persons life just by being nice.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
4.8 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Jennifer Cruikshank, MBA, RN

CEO

Jonelle Morris, MSN

COO

Joe Zamora

CFO

Alexandra (Aleca) Clark, MD

Chief Medical Officer

Leah Patterson, RN

Chief Nursing Officer & Patient Experience Officer

Daniel Kim, MD

Medical Program Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Riverside County Regional Medical Center.

Contact Information

Building icon

9990 County Farm Road
Riverside, CA 92503

Explore Other Centers Near Riverside

Reviews of Riverside County Regional Medical Center

1.89/5 (66 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
14
4
1
3
1
2
2
1
52

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.89 (66 reviews)
Jake Stanek
1 month ago
1

My wife was transferred here and going through some serious medical isssues. Their lack of urgency was extremely disappointing. No one answers the phones there and when you finally speak to someone, they love to say “I don’t know”. This was a tragic time in our life and they made it so much worse. Their patient advocate, manual, did not return one of my phone calls after I had left two mails with in 3 days. They put violent patients in with my wife, making her more stressed and denied her highlighters to color. No access to water and eh had to request for water which took longer than it should have some times. This system is broken for ppl like my wife that need professional help. If you can avoid sending your loved one to this facility, I strongly urge you to. It’s worth driving double the distance for a better facility.

Jatin Suchak
2 months ago
1

Very rude medical records supervisor who says there’s NO body above her. She never mailed my medical records CD she did not want to email me my medical records excuse file is too big I asked her to email 6 months and break it down she rudely refused will not let me talk to anyone else stating she is the boss I called today complaining about not receiving the cD she said she mailed it I told her I have not received it and my mail confirmed it as well. She Very Rude and Obnoxious made me pay another $6.50 to get my CD and pretending to be the boss of the desk and was acting with me by telling me let transfer and it was the same person giving me wrong name stating she is Carley W. I don’t even know if she ga e me her correct name. But anyways an Atorney will get her information and I am sure this place will start providing and processing medical records via email as well because that’s what I requested on my signed documents. God Bless the owner of this company for hiring such unprofessional people and making them supervisor who mess up senior citizens medical records of 5 years and 1900 visits how Ridiculous is that they make enough money and still want to collect money from disabled seniors for their records $6.50 seriously 😳

Julio Quintero
2 months ago
1

DO NOT COME HERE

Landon Longard
5 months ago
1

If you are experiencing a mental health crisis, please go anywhere but here. This facility is shockingly inhumane. It is overcrowded, chaotic, and unclean. For a place that is supposed to provide emergency psychiatric care, the environment feels unsafe and deeply neglectful. Staff appeared overwhelmed and disengaged. Basic compassion, communication, and professionalism were lacking. Patients in crisis deserve dignity, patience, and attentive care — not indifference. Riverside County should be ashamed of the condition of its mental health services at this location. When people are at their lowest and most vulnerable, this is not the standard of care they should receive. I would strongly urge anyone in need of real help to seek treatment elsewhere. -10000000 stars

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351
Left arrow iconBack

Write a review for Riverside County Regional Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-847-1418
Question iconSponsored Helpline