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We have a family member needing help the last 4 months and has finally been put in a hospital that wants to help. Third hospital and we finally have a diagnosis (thanks to St James) and a team of professionals that are dedicated to making sure patients receive the best car ...
About St James Behavioral Health Hsp
Located in Gonzales, Louisiana, is the St James Behavioral Health Hospital. Situated on the outskirts of town, this is a facility that provides inpatient and outpatient care to men and women who are struggling with their mental health or have a co-occurring substance use disorder. They accept most major insurance providers including policies from Medicaid and Medicare.
Evidence-Based Multi-Tiered Care
You can expect the team here to apply evidence based therapies to help you work through your behavioral health struggles. They are also equipped to handle complex mental health struggles such as schizophrenia, personality disorders and mood disorders. Many people who complete their inpatient treatment here will go on to transition to their intensive or general outpatient program offered in the same building.
Structured Support
Many past clients say there was a very rigid structure here. For individuals who had severe behavioral health struggles, this type of rigidity is helpful; however, others felt it was restricting. For example, to keep inpatient program participants on schedule and focused on treatment, visiting hours with loved ones are limited to a couple of hours on the weekends.
Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW
Facility Overview
32 Number of Available Beds
Latest Reviews
If I could give this place zero stars I would. Their only saving grace was that a few of the staff members actually seemed to care. Shout out to a few of the night staff and a woman, I think her name was Natalie, who took special care to actually treat us like human beings. The majority of the patients had to beg to get the medical care that they needed. One patient, an older woman, had a leg problem and it was swelled up so big and looked concerning. I saw her repeatedly ask the nurses and staff members to address the problem, but she was continually ignored. When I went to the staff and complained about how concerning it was, one of them put her finger up to her lips in a shushing motion and shook her head. I was admitted a little over a year ago and I had not attempted to harm myself or others. Members of the staff would talk about patients right outside their room doors, but change the name slightly. I assume this was because of privacy laws or because they didn't want to get into trouble for gossiping about patients. The majority of the staff treated us like animals. One time I had an outburst, throwing markers on the floor in the room for recreation. This was because they had brought in someone to "meditate" right after a bunch of patients complained about how they were being treated. Their "solution" to complaints was like putting a rug over a pile of trash. Later in the day, everyone else except for me was given outdoor time. Then when I was upset about it and and sat in the hall next to the door and complained, I was threatened with a Haldol shot to "calm me down". I tried to open the door to the outside and a large male member of staff tried to slam the door on my hand/arm. After complaining about this, I was treated like a child, given a response of "Well if you didn't try to open it he wouldn't have hurt you". I'm paraphrasing there, because I don't remember the exact wording. After I sat on the floor and continued to complain, multiple members of the staff physically carried me to my room and gave me a Haldol shot. As I was complaining and they were carrying me, they were talking about me as if I werent there. "She's putting her wig down. She thinks she can get her way". One of the male staff members grabbed my arm so hard while carrying me that it left bruises. Their overuse of Haldol simply because they didn't want to deal with complaints was abusive and lazy.
One day I got applesauce with mold at the bottom, and had eaten almost the whole thing because the mold was hidden. I started vomiting when I saw it and the staff didn't seem to care. They said "We've had problems with our food provider before" and brushed me off. There were specified shower times for men and women and if you didn't wake up in time for your shower time, you didn't get to shower. They didn't care if you were distressed by being dirty. The staff liked to switch the times around and not inform us that the times had switched. They accused me of trying to flirt with the male patients because I was friendly to them and wandered over to "the male side" of the place. I only went over there because it was the only way I could look to the outside world out of the window on the door. They also had a schedule and were very strict about meal times. But they kept switching the meal times as well. They claimed to have snacks available but there were only a few times where they were actually delivered. Some of the patients needed regular snacks because of health conditions and didn't get them. This only got slightly better after a large portion of the patients complained profusely. A fellow patient showed me a pinprick from a shot on her butt when the women were in the shower room together. She shared that she woke up extremely groggy that morning and found out that she had been given a shot in her sleep. I was put in the isolation room as a band aid to a problem I was having with my roommate. She would constantly wake me up by screaming and peeing on the floor. The staff sometimes took hours to clean it and acted like I was dramatic to complain.
Please don't work here or send your loved ones here they won't get the care they need administration do not care about these patients they're terribly understaffed and the workers are heavily overwhelmed it's very unorganized and unsanitary please avoid this place at all costs
So this is a very long interesting review of my experience over the weekend at St. James behavioral Hospital. It all started. It all started when I brought myself to the ER because I could not stop crying and I was just overwhelmed over life. I didn’t have any huge behavior issues nor did I feel like I was gonna harm myself or anyone else but anyway they sent me to St. James to be evaluated as I arrived on a Saturday I came in through ambulance and was told to put on gowns. They said they were gonna wash my clothes by 3 PM that day my clothes still have not been even taken from the office where they were originally put in at 6 AM in the morning. They had ran out of breakfast so they gave me a sandwich chips and rice crispy treat I was forced to stay and gowns for at least a full day in the next morning and finally my clothes brought to me. I had a roommate that I’m not sure what was her issue. She was much older than me, which was fine. I told the text when Sunday morning that she had left a mess in the bathroom, including a dirty diaper and a tissue with unknown substance by Monday morning when I was finally released that diaper was still there Every couple hours I had to change out my socks that they forced me to wear due to the fact, I was stepping on unknown substances. I’m not sure what was on there for the most part. The tech seemed very frazzled, which was not their fault because they are extremely short staffed with the amount of patient Saint James Takes it at a time and most of these patients are very sick. The place itself was very dirty there was no sanitizing going on that I was aware of and I only seen them mop once in my room there was several patients that needed a one on one and I also noticed with that the patient text from 101 had to get changed out every hour to hour and a half because they were just too frazzled and could not deal with it once again not their fault because they probably just were not trained and they are also very shortstaffed. The nurse is for the most part was nice but they did not give me my medication. That I was prescribed until Sunday night. I asked repeatedly for it from Saturday on Sunday and they said the pharmacy had not brought it because it was the weekend. I’m not sure how that works with them or what pharmacy they use, but it was a pain medication that I’m prescribed to take twice a day I had to go up there and asked for Ativan just to take the edge off because I’ve been on the medication for so long. They did comply and give me the Ativan. The food was brought in from Baton Rouge General Hospital I’m assuming because that’s what they told me the industrial soap that they told us that we needed to use along with the role on hospital deodorant was just disgusting. I’m not sure where they get it from or who made it, but it was in an industrial bottle like you were put hand soap and restrooms and places There was only one group during the weekend
per day that I attended and then a
Rule group in the evening that went over the rules I guess in case they had new patients come in. I am not sure most of the evening staff was a bit calmer, but I feel like they do not have to deal with us all day like the people on morning shoved so They were able to be a little bit more easy. I’m not sure with that. Either the place itself is very sad looking they have nothing as of like a painting on the wall or positive notes or anything. We basically sat in the room all day and watch TV or went to our rooms we had to go for nap time which I thought was a little crazy, but I believe it’s just so that staff can collect themselves from dealing with us most of the day. I’m not sure. I know that when I finally left Monday morning and I went and looked at my health insurance I was built $3000 for a three day stay and they couldn’t even have the generic form swave or anything like that of soap. I believe that is incredibly sad because nothing was done to me while I was in there $3000 is a lot of A lot of money for I hope corporate sees us and reaches out to me
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
3.8 / 10
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Private Rooms
Contact Information
3136 Saint Landry Avenue
Gonzales, LA 70737
Get Help Now - 225-244-8092
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