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Heritage Psychiatric Health

2633 East 27th street
Oakland, CA 94601
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Telecare - Heritage Psychiatric - Health Facility CA 94601

About Heritage Psychiatric Health

This unit can hold up to 26 people at a time. Here, you can receive acute psychiatric care from licensed therapists. They provide a structured, secure setting for you to recover. Their support will help you reduce and stabilize your symptoms throughout your stay.

I like that this facility is designed to be as homey and comfortable as possible. There are several spots around the center to relax and recharge. During your time here, their multidisciplinary team will focus on restoring your mental health and helping you work through your challenges. Some of the people you might work with include nurses, social workers, psychiatrists and therapists. They’ll offer a variety of therapeutic groups for you to participate in, as well as outdoor activities.

Something that sets this facility apart is the fact that they make all of their meals on site. They have a dedicated dietary department that coordinates with the treatment team to create and deliver meals for all the residents. This means there isn’t a meal service that comes in and delivers frozen food you have to reheat. It’s all fresh just like you’d have at home.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 26
Number of Available Beds
Dollar icon $100
Avg Cost per Day

Latest Reviews

Ben
1 month ago on Google
1
All the comforts of a jail — tasteless food, a metal toilet with very little privacy , a bathroom with a lingering essence of urine, little to no outdoor time, and intake nurses armed with a DSM and misplaced confidence. Throw in loud nighttime room checks that made sleep impossible, and you’ve got a true study in institutional misery.
Gio P.
1 month ago on Google
1
Personal is rude, unprofessional and obviously do not know what they are doing. Food is poor and tastes less. Avoid this place is not the right place to heal.
Jennifer Violet Arend
8 months ago on Google
5
This place is so amazing. This was my very first time on a 72 hour hold in a psychiatric facility so of course I was really nervous. The floor staff is amazing and very comforting. There was times where I was emotional and they would give me a hug and give me words of encouragement. The nurses are so sweet and really listened to what I needed. I felt very seen and heard by my social worker and psychiatrist. They really worked with me on a great treatment plan. I felt very happy here. The food was really good and I was very well fed. All the staff here is amazing. I loved the activities they had for us. I got to do drawing, outdoor time, coloring, yoga, etc. I enjoyed my time here very much and if any of the staff are seeing this review I just want to say THANK YOU. You all truly saved my life.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Heritage Psychiatric Health works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

mental-health iconMental Health And Substance Abuse

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • lotus iconGardens

Staff & Accreditations

Staff

Anne L. Bakar

President & Chief Executive Officer

Kent Eller, MD

Senior Vice President, & Chief Medical Officer

Anita Barnas

Senior Vice President & Chief Program Operations Officer

Chin Chao

Senior Vice President and Chief Information Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California

Contact Information

Building icon

2633 East 27th street
Oakland CA, 94601

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Reviews of Heritage Psychiatric Health

2.73/5 (44 reviews)
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Staff
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Amenities
0
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0
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0
Cleanliness
5
15
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3
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24

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7272727272727 (44 reviews)
Colbi Tresenrider
4 weeks ago
1

Ben
1 month ago
1

All the comforts of a jail — tasteless food, a metal toilet with very little privacy , a bathroom with a lingering essence of urine, little to no outdoor time, and intake nurses armed with a DSM and misplaced confidence. Throw in loud nighttime room checks that made sleep impossible, and you’ve got a true study in institutional misery.

Gio P.
1 month ago
1

Personal is rude, unprofessional and obviously do not know what they are doing. Food is poor and tastes less. Avoid this place is not the right place to heal.

Anthonylee Dunlap
8 months ago
1

Overall Experience
Date Submitted
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