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The Cognitive Connection

929 15th Street NE
Hickory, NC 28601
The Cognitive Connection NC 28602
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About The Cognitive Connection

The Cognitive Connection in Hickory, North Carolina was founded in 1995 to improve the lives of teens and adults in the local area. Since then, it’s been awarded contracts to provide cognitive behavioral intervention programs, addiction treatment programs and more. Support is available to clients of all ages, with the goal of making them feel empowered, independent, and as self-reliant as possible.

Drug Rehab Services in Western North Carolina

The center accepts all kinds of referrals, including self-referral, court referrals, and probation and social worker referrals. Many of the addiction treatment services here are covered by grants. For those not covered in this way, sliding scale fees are available, along with payment schedules to make payment that little bit easier for you.

As for addiction recovery services here, you can expect to engage in prevention and treatment programs featuring cognitive skills training, and relationship building sessions to help improve your self-worth.

Outpatient Addiction Treatment in Catawba County

The treatment approach here is integrated, meaning dual diagnoses and concurrent mental health and behavioral issues are also addressed here.

As for the programs available, regular outpatient treatment can consist of 20 to 60 hours of addiction counseling, education, and relapse prevention services. The Substance Abuse Counseling Outpatient Treatment (SACOT) is a 120 hour addiction counseling program that’s facilitated five days a week. The next step down is an intensive outpatient program which is similar but with fewer treatment hours weekly. All of these programs feature a mixture of group, individual, and family therapy. Suboxone treatment is also available here to support individuals in detoxing without going through inpatient hospitalization.

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Latest Reviews

Adam Farou
1 year ago on Google
5
Had an excellent experience had just moved here no idea how to find a Dr - a referral brought me to this office and was seen promptly within 2 days great staff all around and looking forward to my next appointment!
Response from the owner2 days ago
Thank you so much for sharing your experience! We’re thrilled to hear that your transition to the area brought you our way and that we were able to get you in quickly. Our team takes pride in making everyone feel welcome and cared for, and it’s wonderful to know that came through. We look forward to seeing you again at your next appointment!
Kimberly Skarzynski
1 year ago on Google
5
Roxanne Price and Justin Crouse are available for you at anytime if you would happen to need a sooner appointment remember to contact the office staff asap.
Bushido
2 years ago on Google
5
Plain and simple,if you want your life back,they will help you get it back,..I would like to thank everyone from the front desk to the owner for helping me 👍😁
Response from the owner2 days ago
Glad we are able to help, thank you for leaving us such a nice review and we hope you have a Merry Christmas!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

The Cognitive Connection works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact The Cognitive Connection.

Contact Information

Building icon

929 15th Street NE
Hickory, NC 28601

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Reviews of The Cognitive Connection

3.31/5 (29 reviews)
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Google Reviews

3.31 (29 reviews)
Jordan Fredericks
2 weeks ago
1

Response from the owner
Hi Jordan, we’re sorry to see that your experience with The Cognitive Connection did not meet your expectations. We take feedback seriously and would genuinely appreciate the opportunity to better understand your concerns.

Since no additional details were included with your review, we invite you to contact us directly and ask to speak with Josh Clay. He would be happy to speak with you personally, hear more about your experience, and address any concerns you may have. Please call our office at your earliest convenience, our phone number is 828-327-6026. Thank you for giving us the opportunity to connect with you.
kyla richard
1 month ago
1

Well everything started out great..everyone was super nice and groups was great. About a month in i have to leave...when I did my assessment I had to get a tailored plan which I have the paper before I even started, and It wouldn't be effective until 2month later..I left a message letting them know..I still could come.. so now im a month in and have to leave ..Just quit my medicine , my treatment , everything.. like wow..really..your screw up and it gets taken out on me.. now my insurance is effective tomorrow and I got a call today from Hannah saying not that I could come back no it was about how we are trying to figure something out so your not getting billed .. so I said we'll can i come back to groups since my insurance was effective now..first thing this lady said once again was how they're trying to get there money..these people are the lowest! I would not go! There's other places even online.. cognitive connection is a money scheme.. in the end she said I could come back ..of course of course I can ..she knows its paid for ..nevermind the time I went without, nevermind if the treatment was working, nevermind how well is responding off of something that you already set up to go there and knew every bit of this! Never would i recommend!

Response from the owner
Hi Kyla,

We are very sorry to hear about your frustration and that your experience left you feeling this way. At The Cognitive Connection, our priority has always been helping individuals access the treatment and support they need, and we never want anyone to feel that financial considerations are more important than their care.

Unfortunately, insurance eligibility, authorization requirements, and coverage effective dates can sometimes create barriers that are outside of a provider’s control. Our team works hard to navigate those requirements while also trying to protect individuals from receiving services that their insurance may later deny, leaving them personally responsible for unexpected costs.

Because we take privacy and confidentiality very seriously, we cannot discuss the details of anyone’s services, insurance coverage, medications, or circumstances in a public forum. However, we take concerns like these seriously and would welcome the opportunity to speak directly, review what occurred, and address any misunderstandings or concerns.

Please contact our office as soon as possible and ask to speak with Josh Clay, he is our COO, and he would be happy to speak with you and assist your situation.

— The Cognitive Connection Leadership Team
ALisa Yount
8 months ago
1

Desperately seeking help and due to financial instability and only having Medicare the doors once again was slammed in my face. What good are you?

Response from the owner
We are truly sorry to hear about your experience and understand how frustrating and discouraging it can feel when you are seeking help during a difficult time. Please know that our goal is always to support individuals to the best of our ability within the guidelines and funding requirements that govern our services.

Unfortunately, there are limitations to what we are able to provide based on insurance coverage and program eligibility, which are not decisions we take lightly. That said, we never want anyone to feel dismissed or unheard.

We would welcome the opportunity to speak with you directly to better understand your situation and to help connect you with alternative resources that may be available. Please feel free to contact Josh Clay so we can discuss this further. You can reach him at our Hickory office and the phone number is 828-327-6026 or you can call his cell phone, the number is 828-446-8062.

We hope to hear from you soon!
Adam Farou
1 year ago
5

Had an excellent experience had just moved here no idea how to find a Dr - a referral brought me to this office and was seen promptly within 2 days great staff all around and looking forward to my next appointment!

Response from the owner
Thank you so much for sharing your experience! We’re thrilled to hear that your transition to the area brought you our way and that we were able to get you in quickly. Our team takes pride in making everyone feel welcome and cared for, and it’s wonderful to know that came through. We look forward to seeing you again at your next appointment!
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