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The Consortium

5501 Chestnut street Philadelphia, PA 19139
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The Consortium PA 19139

About The Consortium

The Consortium – Adult Behavioral Health is a nonprofit mental health and addiction treatment center in Philadelphia, Pennsylvania. Their programs include residential care and intensive outpatient treatment. They also offer general outpatient and medication assisted treatment in addition to co-occurring disorder treatment. Programs for children and families are available at a separate location.

The adult treatment program is built on continuity of care. Your healthcare team recognizes the need for ongoing support following the end of the program. That’s why they’ll connect you with additional services as part of discharge planning, ensuring you know where you can turn to for support.

The Consortium’s standout feature is the CARE mobile crisis unit. CARE can respond to emergencies with crisis interventions and evaluations. They’ll travel to you and help arrange intake at a facility if that’s determined to be the best course of action. A quick adaptive response can make the difference between getting the care you need and a prolonged crisis.

Latest Reviews

Timothy m
2 months ago on Google
1
Mayor of philadelphia either ended their contract, or didn't renew it.I called them day of my appointment to make sure there wouldn't be copays or hidden charges, rep told me to call my insurance an find myself. How is that these mental health organizations dont know anything when it comes to insurance, suddenly it's up to the patient in need to find out!
Crystal Carter
1 year ago on Google
1
I m a patient here for mental health services and all I can say is that this place honestly does not care about their patients. If they did it would obviously show. Dr. Reina is my Dr. and she has a scheduler that schedule her appointments and her name is Chris. Chris is primarily my issue. I call to schedule appointments and always get the voicemail so I leave a message with all my contact information on multiple occasions. Never get a call back so I call again and the same this happens. It s been a couple of months and at this time I have no medication. I talk to my therapist about the situation and I was told I can fill out a grievance form but she doesn t know when someone will reach out to me about the situation. Instead of talking to someone about the issue this is the response I get. So apparently it is ok to have patients without medication due to someone not doing her job correctly. Chris needs to get fired or get an assistant to do her job properly. This facility needs to start taking their patients seriously. But I guess if your not a junkie with a needle sticking out of your neck you won t get the proper help.
Anisa Kurbanali
1 year ago on Google
1
another one star review .. would say have some MORE care for the mentally ill, but please just have SOME.
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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

John F. White, Jr.

President & CEO

Alicia Burbage

BOD Chair

Patricia Brooker

Vice President & COO

Joseph Milewski

VP & CFO

Contact Information

Phone icon (215) 748-8400
Building icon

5501 Chestnut street
Philadelphia, PA 19139

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Philadelphia

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Reviews of The Consortium

2.6/5 (17 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (17 reviews)
Timothy m
2 months ago
1

Mayor of philadelphia either ended their contract, or didn't renew it. I called them day of my appointment to make sure there wouldn't be copays or hidden charges, rep told me to call my insurance an find myself. How is that these mental health organizations dont know anything when it comes to insurance, suddenly it's up to the patient in need to find out!

olivia coulanges
10 months ago
3

Crystal Carter
1 year ago
1

I’m a patient here for mental health services and all I can say is that this place honestly does not care about their patients. If they did it would obviously show. Dr. Reina is my Dr. and she has a scheduler that schedule her appointments and her name is Chris. Chris is primarily my issue. I call to schedule appointments and always get the voicemail so I leave a message with all my contact information on multiple occasions. Never get a call back so I call again and the same this happens. It’s been a couple of months and at this time I have no medication. I talk to my therapist about the situation and I was told I can fill out a grievance form but she doesn’t know when someone will reach out to me about the situation. Instead of talking to someone about the issue this is the response I get. So apparently it is ok to have patients without medication due to someone not doing her job correctly. Chris needs to get fired or get an assistant to do her job properly. This facility needs to start taking their patients seriously. But I guess if your not a junkie with a needle sticking out of your neck you won’t get the proper help.

angela Boyd
1 year ago
4

Anisa Kurbanali
1 year ago
1

another one star review .. would say have some MORE care for the mentally ill, but please just have SOME.

Zuoop The Egg.
1 year ago
2

The white staff think they're doing God's work by taking time out of their highly important, precious lives to help the dumb, mentally ill, drug-ridden blacks of West Philadelphia. The BIPOC staff is only marginally better in their degrees of condensation. It's damn near impossible to get one on one services here; the group programs are easily accessible.

Amelia Horst
1 year ago
1

Neglectful all around

Lavance Jackson
2 years ago
5

It's a great place to be if your looking for help

Cassandra Rawls
3 years ago
1

I have Family base through this agency and Victoria Benson is the therapist. I met her once in person in November 11,2021 and we came up with a schedule of 1 day at school for a session with the child which can be anyday she chooses. Thursdays we can do our family session that’s my day off because I work overnights. Not once has this agency been to my son’s school and they started in November. School counselor said she never met anyone from the agency. Twice Victoria has dropped off baking supplies for a family baking assignments11/23 and 12/21, but this is not addressing the problems we are having and why family base is needed in the first place. When I brought this up to Victoria and said I was making a complaint to insurance she stopped all communication with me and removed me from text notification for all appointments. Victoria proceeded to make appointments with my child’s father and not invite me when my information is needed to complete an evaluation. During the meeting with dad the only thing that was of concern was my complaint to the insurance company and not my child. I have yet to hear back from this agency since January 3, 2022. I don’t recommend this place and since COVID these agencies have been getting away with subpar service and treatment of clients. They need to be investigated on a state and federal basis.

Diane White
4 years ago
5

Yusef Royal
4 years ago
3

It appears that my treatment team knows little about the third amendment.

Nora Oceano
4 years ago
1

It’s took quite some time to get my therapy going after they had the wrong number. It was rough, but now it looks promising and I’m eager to get the help that I need.

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