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WVU Medicine – Thomas Memorial Hospital

4605 MacCorkle Ave SW Charleston, WV 25309
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Thomas Memorial Hospital WV 25309

About WVU Medicine – Thomas Memorial Hospital

WVU Medicine – Thomas Memorial Hospital, located in Charleston, West Virginia is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, 12-step therapy, and intervention services.

Specialty rehab programs at WVU Medicine – Thomas Memorial Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Patients at WVU Medicine – Thomas Memorial Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

WVU Medicine – Thomas Memorial Hospital has received accreditations from the state of West Virginia and The Joint Commission.

Facility Overview

Bed icon 383
Number of Available Beds
Calendar icon 1 - 4
Avg Length of Stay in Days

Latest Reviews

Paul King
2 months ago on Google
5
If you're looking only at the two star average rating you will miss out. I would add a 6th star for this visit. Thank you very much. It feels much better.
Mike McDonald
2 months ago on Google
5
I have been visiting a patient friend for several days. The staff has been excellent. If you need something, they get it for you. A treat you like a person and not a bother or an interruption
Laura Garcia
2 months ago on Google
1
If it wasn t for my job calling an ambulance, I would have NEVER came hereWhen you re in pain you don t want to hear conversations nurses have with each other about their day/dogs also the nurse kept getting interrupted while I gave my statement on my injury.. the whole experience was awful especially when I felt being rushed out of my room .. OH AND THEY BLEW A VEIN
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Accepted Insurance

WVU Medicine – Thomas Memorial Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive intensive clinical supervision and robust therapeutic support. Clients remain at the facility for the duration of their program, allowing them to focus on their recovery free of outside distractions, stressors, and triggers. Most inpatient programs offer addiction counseling as their primary treatment modality. This often includes group and family therapy in addition to individual counseling. Many centers also provide complementary therapies and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Through cognitive behavioral therapy in West Virginia, therapists encourage clients to identify negative thoughts, gain control over them, and develop ways to change their behaviors. This can be an effective way to break the cycle of addiction and overcome substance use disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.

Trauma therapy gives you a structured approach to healing from past traumatic events. You can experience the emotional and psychological impact of trauma whether you witness an event or experience it. Your therapist guides you in understanding your responses and helps you develop healthier coping skills.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Addiction can dismantle your life skills, making it difficult to manage daily tasks and challenges. Life skills training reteaches these skills and gives you the capabilities to navigate day to day life. Your training during rehab may include topics such as self care, communication, finances, and decision making.

Nicotine replacement therapy is available in prescription and over the counter formats. Gum, lozenges, and patches are the most common therapies. The FDA has also approved two medications, bupropion and varenicline, to curb cravings and withdrawal symptoms.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Dr. Greg Rosencrance, MD, FACP

President & CEO

Leslie Lawson

COO

Rachel Jones

CFO

Dr. Michael Sitler, MD

CMO

Kelli Bailey

Chief Nursing Officer

Aaron Alexander

VP, General Counsel

Mary Caldwell

VP of Human Relations

Kristin Anderson

VP of Marketing and Communications

Brian Lilly

VP, Quality, Safety and Service Lines

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: West Virginia

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (304) 766-3600
Building icon

4605 MacCorkle Ave SW
South Charleston, WV 25309

Rehab in Cities Near Charleston

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Reviews of WVU Medicine – Thomas Memorial Hospital

2.31/5 (102 reviews)
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Reviews

1.5

I think it's great they help with people but I am concerned that some staff members maybe on drugs or mentally ill. They show signs to people . All you gotta do is even stay one night in the hospital or sleep clinic and see verbal and mental abuse on patients . I had my uncl ... Read More

Reviewed on 12/12/2019
4.5

Nice and big facilities but they are not relevant if you want to get mental help, Find another side where they specialize in that

Reviewed on 3/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (100 reviews)
Brooklyn
4 weeks ago
1

As a nurse I am disgusted in the care at this hospital. Every aspect of it has failed at patient care tremendously. There were so many communication gaps and the bedside care was horrible. Could not wait to get my family member transferred from this hospital. Would not recommend anyone going here. Physical therapy claimed they could not do their job properly. Which I am not sure how you can just not do your job when a patients life depends on it. I witnessed the call bell not being responded to, rude encounters, and no attentive care what so ever.

wvgolfnut1
1 month ago
1

Been here for about 4 hours. My wife is sitting in the ER about to pass out and they could care less. Horrible service.

Paul King
2 months ago
5

If you're looking only at the two star average rating you will miss out. I would add a 6th star ⭐ for this visit. Thank you very much. It feels much better.

Mike McDonald
2 months ago
5

I have been visiting a patient friend for several days. The staff has been excellent. If you need something, they get it for you. A treat you like a person and not a bother or an interruption

Laura Garcia
2 months ago
1

If it wasn’t for my job calling an ambulance, I would have NEVER came here When you’re in pain you don’t want to hear conversations nurses have with each other about their day/dogs … also the nurse kept getting interrupted while I gave my statement on my injury.. the whole experience was awful especially when I felt being rushed out of my room .. OH AND THEY BLEW A VEIN

Don Harper
2 months ago
5

Always takes forever but every one is super nice

Shaketha Cosby
2 months ago
1

Some of the nurses treat you like you are in a mental health institution. I'm NEVER coming back. Can't go outside!!! Took 10 hrs to discharge you.

Momma† J.
2 months ago
5

THE ENTIRE ICU STAFF WAS SO VERY AMAZING TO ME. TOOK GOOD CARE OF MY WHILE I WAS INTUBATED, MIRSES WAS AMAZING TO MY HUSBAND AND 2 GIRLS. THE NURSING STAFF ON 3rd floor for room 1318 was AMAZING AS WELL. BLESSINGS TO YOU ALL AMD MY DLOOR DR AMD LUNG SRa YOU WEEE ALL JUST WONDERFUL AND ONE OF THE REASONS IM HOME WITH MY FAMILY AGAIN THANK YOU, JANICE HARRIS

Beth Coleman
2 months ago
1

I've been going to this hospital for 14 years I've tried to set up payment plan. It was not good enough. This is not the only plan I've got set up. The customer service is rude if I had what they were wanting I would pay it. They make it impossible to get something that you can afford. So it got sent to the lawyer which yet again I tried to set up a an no that's not enough. I explained to this smart mouth girl that I had to keep having tests. She said you can always say no to those things. But I was very sick a nd had to have them. She talked to me like I was stupid. I understand how to pay bills. I'm so offended. I'm going to look for a new dr that will work with me. By the way my insurance paid the hospital close to one hundred thousand dollars

Nicole Patton Sherod
2 months ago
5

Shelley Barnette
3 months ago
1

Alec Mansfield
3 months ago
5

This hospital seems to have dramatically improved since my arrival here in 1990. I was just released from it after spending some time having an ablation of my heart. I could not have been more pleased with both the staff and the cardiac facilities. The care and attention I received was more than I expected. The entire staff was caring and was spot on when I needed assistance.

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