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TriCity Family Services

1120 Randall Court
Geneva, IL 60134
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About TriCity Family Services

TriCity Family Services is located in Geneva, Illinois. They are a provider of counseling and support services working with residents throughout Kane County. They are one of the largest providers in the county, and their services extend to individuals from all walks of life including pregnant women, adolescents, adults, and families.

They also offer family based treatment services for individuals struggling with an eating disorder. Their services are offered in an outpatient setting, although they can refer you to other providers in the community if you need more robust support.

Policies for most major insurance providers are accepted here, and they also have sliding scale discounts that can make care more affordable. You will not be denied care because of an inability to pay.

Counseling for Addictive Behaviors

Although TriCity Family Services does not provide a dedicated substance abuse treatment program, they do offer comprehensive counseling services to help you manage issues related to addictive behaviors.

There are counselors here who specialize in addiction recovery, and they can help you work through your recovery journey. You’ll learn how to identify triggers that contribute to substance use, as well as how to manage cravings and feelings that can lead to addictive or compulsive behaviors.

If you’ve struggled with drug and alcohol addiction in the past, their addiction based counseling can help you develop the skills needed to minimize the risk of relapse and overcome future challenges.

Employee Assistance Programs for Addiction Recovery

TriCity Family Services also offers employee assistance programs, which can address issues related to addiction that are impacting your performance at work. If your employer participates in these programs, it could be a way for you to keep your job while getting the addiction treatment you need.

Similar Rehab Centers

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Nikki Wisher, BA

Latest Reviews

Anna Eiermann, Baird & Warner
6 months ago on Google
5
They are the absolute BEST!!!
scott blostica
7 months ago on Google
1
crap all they care about is money….
Angie Morris
2 years ago on Google
1
This place is absolute trash. They put you on a ridiculously long waiting list only to place you with a therapist that will violate HIPPA laws, and after you don't want to see them anymore because they made you so uncomfortable, they will continue to bill you for "missed appointments" that were never even scheduled. I honestly don't know how the therapist I saw is even allowed to be a therapist. This place does not care about anybodys well-being, only their money, and the woman that answers the phone is pretty rude too. What a vile establishment.
Response from the owner4 weeks ago
Hi Angie, thank you for taking the time to leave a review for TriCity Family Services. As a community health center, we strive to make everyone feel welcomed and we are sorry we fell short. TCFS management has been alerted to your review and will work to resolve any issues, but if you’d like to speak further to someone from that team, please give us call at 630-232-1070 and ask for the clinical director.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

TriCity Family Services works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Veronique Saxe

President

Diane Gibson

VP

Gail Krawczykowski

Finance Manager

Contact Information

Building icon

1120 Randall Court
Geneva, IL 60134

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Reviews of TriCity Family Services

3.44/5 (32 reviews)
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Google Reviews

3.4375 (32 reviews)
Ren
2 months ago
1

Anna Eiermann, Baird & Warner
6 months ago
5

They are the absolute BEST!!!

scott blostica
7 months ago
1

crap all they care about is money….

Alex
1 year ago
5

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