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Tyler VA Clinic

428 Centennial Pkwy Tyler, TX 75703
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VA North Texas Health Care System - Tyler Primary Care Clinic TX 75703

About Tyler VA Clinic

Tyler VA Clinic, part of VA North Texas health care, is a veterans treatment center in Tyler, Texas, that helps veterans who are struggling with substance misuse problems. Their level of care is limited to outpatient care, but this means that you’ll have the added benefit of being able to return home after your day of therapy sessions. For those who have work or other obligations, this is definitely the path for you. Residential treatment, on the other hand, would require you to stay at a facility for an extended period of time.

This is also a dual diagnosis treatment location, so you will find that they treat mental health conditions that are co-occurring with your addiction. In the veteran community, this can be a common problem since, unfortunately, many veterans experience large amounts of trauma during their time on active duty. This can include mental health conditions such as depression, anxiety, PTSD or schizophrenia. Many of these locations also offer medication assisted treatment (MAT) for those who need to detox. Medications such as Vivitrol or Suboxone can help reduce any dangerous withdrawal symptoms from drugs or alcohol. It also reduces uncomfortable cravings.

When it comes to counseling services, their outpatient program offers individual therapy, group therapy and marriage or relationship counseling. Individual therapy puts you in communication with a professional therapist who can help guide you on your journey into sobriety. All three of these counseling options, in fact, can make a drastic difference on your journey to a happier and healthier life. Take advantage and get the help you seek today.

Latest Reviews

Brandon Hart
2 months ago on Google
1
If you want to be treated like a 3rd class citizen, then you have come to the right place. Serve your country, get injured during your service, and the medical service you receive will be the absolute worst you have ever had. Be prepared to wait in the lobby for up to an hour just to drop off a dental impression.
Craig Garner
2 months ago on Google
5
I have been going to the Tyler Clinic and they are cordial and take their time and are thoughtful and thorough! Getting an appointment is a drawn out process but that is the VA system!
William Smith
2 months ago on Google
5
Awesome place, and people!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

What you eat has a significant effect on your mental and physical health. That's why many addiction recovery programs in Texas incorporate nutrition therapy in their treatment. This therapy teaches you how addiction affects nutrition, what foods are best to eat during recovery, and how to shop for and prepare healthy meals.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Jason Cave, J.D.

Executive Medical Center Director

Kendrick Brown, CHFM

Deputy Executive Director

Jeffrey L. Hastings, MD

Chief of Staff

Gwendella C. Robinson

Nurse Executive

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 258430

Contact Information

Phone icon (855) 375-6930
Building icon

428 Centennial Pkwy
Tyler, TX 75703

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Tyler

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Reviews of Tyler VA Clinic

3/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Billie Jeraminas
1 week ago
1

Hands down worst VA I’ve ever been to. We moved to Tyler in November from Tulsa, walked in to have his established in Tyler. We were told we need to submit a form to do so. A month later, no update. We submit another. 2 weeks later, nothing. So we drive to Dallas, walked in he’s added immediately. We were told that Tyler could have done the same thing. Fast forward, my husband is assigned to Dr Syed. He suffers from a lot of things from his years of service. He tells me the Dr was very dismissive, I thought he was just being grumpy so I go to the next appointment. I ask why haven’t you sent out his referrals for Ortho, MRIs, CTs, ultrasound, cardiology, nerve test, GI or pain management? She had no reason but said she would & see him in 8 weeks. No pain treatment. During that 8 weeks I had to call repeatedly because they were never sent. We managed to get MRI, CT & GIs done. We ended up filing a complaint & getting the Dr changed. I truly believe she just didn’t care because my husband served in Afghanistan. I called for weeks, went in multiple times to fight for the referrals we got. Today we finally get in for physical therapy. We arrive & they have no idea why he’s there. She says we need to get MRIs & have a nerve study done. So I ask her if she’s even looked at his chart. While she steps away, the receptionist is on the phone to get the windshield of her Ford Explorer tinted. I hear “let me ask you a question, I work for the VA, do ya’ll offer a discount?” “No no, I’m not a veteran, but I work for the VA” First of all ma’am, you’re not working at all. You’re making personal phone calls on company time, with patients present. Second, what type of audacity do you have to ask for discounts of those who have sacrificed? This place is disgusting. We have had so many more complaints, such an awful experience. It’s sad that this is what our veterans have to go through. From November we have zero answers, zero treatments. How is this acceptable? They wonder why veterans go off the deep end or harm themselves. How would you feel if you give up years from your life, sacrifice your body & mental health, just to be treated like trash. This country wouldn’t be where it is today without those sacrifices, do better Tyler. This is pathetic

John Foreman
1 month ago
5

loki
1 month ago
1

Terrible VA clinic. The front desk folks are all pretty nice and smiles. No complaints with them. But the supposed drs and therapists there, don't care about veterans, don't listen what so ever, and react when they are not supposed to react. Then try and not see that person anymore, and tell you that you can't go anywhere else. They absolutely do not care about veterans, just there for a paycheck.

James Iverson
2 months ago
5

So far this clinic has renewed my faith in the VA.

Brandon Hart
2 months ago
1

If you want to be treated like a 3rd class citizen, then you have come to the right place. Serve your country, get injured during your service, and the medical service you receive will be the absolute worst you have ever had. Be prepared to wait in the lobby for up to an hour just to drop off a dental impression.

Craig Garner
2 months ago
5

I have been going to the Tyler Clinic and they are cordial and take their time and are thoughtful and thorough! Getting an appointment is a drawn out process but that is the VA system!

Janet Toto
2 months ago
5

Kenneth Biggs
2 months ago
3

Di
2 months ago
5

William Smith
3 months ago
5

Awesome place, and people!

Christina R
3 months ago
5

Carrie Hollon was amazing to my husband and I! She was so empathetic and patient with us. I’m so thankful there are people like her at the VA who still care.

richard
3 months ago
5

This va and staff saved my life. When I moved here I was giving life one more chance and the mental health department saved my life

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