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Arbour Health Services – The Boston Center

14 Fordham Road
Boston, MA 02134
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Arbour Health Services - The Boston Center MA 2134

About Arbour Health Services – The Boston Center

At their Allston site in Boston, treatment is specialized and unique to your specific needs. For some individuals, traditional outpatient care is provided through a clinical, home-based, or school-based setting. For others, outpatient care is best provided through the available partial hospitalization program for children and adults, or the intensive outpatient program available for adults. There is also a structured outpatient addiction program (SOAP) for adults who need more robust services.

Through outpatient care, you’ll have access to medication-assisted treatment using FDA-approved medications such as suboxone or methadone. After detox, treatment will continue through counseling services including cognitive behavioral therapy, dialectical behavioral therapy, motivational interviewing, and specialized therapies including music, dance, art, and drama therapy. There’s also a range of services based in your community to give you a head start in getting back to your loved ones and a healthy routine.

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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 138
Number of Available Beds

Latest Reviews

Joy
1 month ago on Google
1
When the staff refuses to put locks on female bathroom stalls for 18 months with MANY complaints from SA survivors, you know this counseling center should be closed. When the secretaries don’t tell you until your time is up that your therapist isn’t in there’s a problem. When the prescriber shows up late and goes right into lunch leaving an entire waiting room full of patients you know there’s a problem. When the therapist walks you out in the middle of a session and fires you as a patient in front of a room full of patients you know it’s a bad place.
Response from the owner1 month ago
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at https://arbourhealth.com/contact/ to provide us with your contact information so we can reach out to you? Thank you.
julia brown
2 months ago on Google
5
Hi i attended the creative iop it was very good.the activities also help jay and Ariana were great and helpfull definitely recommend also my therapist Gabby is awesome
Response from the owner1 month ago
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Sarah Bustin
3 months ago on Google
5
I attended an Intensive Outpatient (IOP) program here. I highly recommend it to anyone who wants to get serious about their mental health! Shoutout to Meg - my encouraging and supportive therapist, Jay - the guy with the guitar, Grace - singer and font of wisdom, and Sam - the ray of sunshine at the front desk! The program itself is like an emotional intelligence gym. It runs three times per week for about 3 hours. And there are snacks! Each day in IOP is made up of two group therapy sessions, each one facilitated by a different staff member. The first session is almost always psychoeducation, and the second session is either processing/ psychotherapy or expressive therapy. We have discussed everything from boundaries to behavioral activation and thought errors. I have many new tools in my toolbox to regulate my emotions now! If your mental health needs a boost, run - don't walk - to The Boston Center/ Arbour Counseling Allston!
Response from the owner1 month ago
Thank you for sharing this thoughtful review of our intensive outpatient program and team. We appreciate your kind words and recommendation. Take care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Arbour Health Services – The Boston Center works with several private insurance providers, please contact to verify your specific insurance provider.

Fallon Health
Network Health
AllWays Health Partners
Cenpatico
ConnectiCare
MassHealth
Mass General Brigham Health Plan
WellSense

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Partial hospitalization programs (PHP) are offered for patients as part of the treatment continuum. These programs offer a safe, structured environment while enabling the patient to return home at night and maintain important family and community relationships. Partial hospitalization may be appropriate for patients making the transition from inpatient to outpatient treatment or as a program alternative for patients who do not present any danger to themselves or others but need a structured treatment plan and environment.

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.

A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In Massachusetts, substance abuse treatment programs can help to address addiction and, if relevant, any co-occurring mental health conditions. Programs include outpatient, inpatient, dual-diagnosis, and partial hospitalization. You'll receive therapies like cognitive behavioral therapy, or dialectical behavioral therapy, and sometimes complementary therapies like acupuncture and mindfulness-based therapy. By attending skills training and recovery groups you'll build a strong foundation for your recovery and strengthen your support network, increasing your chances of long-term recovery success.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy helps you as you recover from drug and alcohol addiction in Massachusetts by giving you structured activities to improve your physical and mental health. By participating in sports, creative arts, or nature activities, you have a positive outlet for emotions and stress that may have otherwise triggered alcohol or drug use. This helps to foster a healthy sober lifestyle.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Scott Munger, LICSW

CEO

Eric Roldan, LICSW

Executive Director of Outpatient Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Building icon

14 Fordham Road
Boston, MA 02134

Explore Other Centers Near Boston

Reviews of Arbour Health Services – The Boston Center

2.83/5 (23 reviews)
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Reviews

Overall Experience
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Google Reviews

2.8260869565217 (23 reviews)
Joy
1 month ago
1

When the staff refuses to put locks on female bathroom stalls for 18 months with MANY complaints from SA survivors, you know this counseling center should be closed. When the secretaries don’t tell you until your time is up that your therapist isn’t in there’s a problem. When the prescriber shows up late and goes right into lunch leaving an entire waiting room full of patients you know there’s a problem. When the therapist walks you out in the middle of a session and fires you as a patient in front of a room full of patients you know it’s a bad place.

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at https://arbourhealth.com/contact/ to provide us with your contact information so we can reach out to you? Thank you.
julia brown
2 months ago
5

Hi i attended the creative iop it was very good.the activities also help jay and Ariana were great and helpfull definitely recommend also my therapist Gabby is awesome

Response from the owner
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Sarah Bustin
3 months ago
5

I attended an Intensive Outpatient (IOP) program here. I highly recommend it to anyone who wants to get serious about their mental health! Shoutout to Meg - my encouraging and supportive therapist, Jay - the guy with the guitar, Grace - singer and font of wisdom, and Sam - the ray of sunshine at the front desk! The program itself is like an emotional intelligence gym. It runs three times per week for about 3 hours. And there are snacks! Each day in IOP is made up of two group therapy sessions, each one facilitated by a different staff member. The first session is almost always psychoeducation, and the second session is either processing/ psychotherapy or expressive therapy. We have discussed everything from boundaries to behavioral activation and thought errors. I have many new tools in my toolbox to regulate my emotions now! If your mental health needs a boost, run - don't walk - to The Boston Center/ Arbour Counseling Allston!

Response from the owner
Thank you for sharing this thoughtful review of our intensive outpatient program and team. We appreciate your kind words and recommendation. Take care!
maddy hanmer
1 year ago
1

I was assigned a CSP worker and when I requested to get a new one I was told that this company was no longer willing to work with me. The original CSP worker I was assigned is someone new I was told and she kept calling me to change the times of my appointment. They are very unorganized and refuse to help people or meet their patient’s needs. Don’t come here they have low ratings for a reason!!!!

Response from the owner
Hi, Maddy. Can you please share your contact information with us by visiting https://arbourhealth.com/contact/. We'd like to connect with you directly about your feedback.
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