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Bayhealth Family Medicine

1074 S. State St. Dover, DE 19901
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Bayhealth Medical Center DE 19901

About Bayhealth Family Medicine

Located in Dover, Delaware, Bayhealth Family Medicine provides primary care and behavioral health services for individuals of all age groups. Clients struggling with addiction can receive substance abuse counseling and treatment. Services can be paid for through Medicaid and Medicare.

Substance Abuse Treatment From Licensed Professionals

A licensed counselor will work with you to address the issues causing your addiction. Treatment approaches to help you heal include dialectical (DBT) and cognitive behavioral therapy (CBT).
Both approaches are designed to help you develop coping skills and change negative thoughts that hinder your recovery. The facility provides family counseling and individual counseling.

Family counseling can help your family learn how to support you as you recover from addiction and heal any issues that may have been caused by your substance use. The team at Bayhealth Family Medicine can also coordinate other support services and emotional health resources as needed.

Healing Addiction Through Nature

Dover isn’t far from various nature attractions that can be good stress relief as you work through your addiction recovery. Some great places outdoors where you can spend time relaxing and reflecting include Silver Lake Park and Pickering Beach.

Multiple Primary Care Services For Healing

The facility offers various primary care services that can heal existing medical conditions and support your overall recovery from addiction. Clients can receive routine checkups, as well as treatment for chronic conditions and acute illnesses. Bayhealth Family Medicine also provides specialized medical care for adolescents and geriatric patients.

Facility Overview

Bed icon 316
Number of Available Beds

Latest Reviews

Remmus Leat
2 months ago on Google
1
This hospital deserves zero stars. I have been in the goddamn waiting room for over a half hour and there s nobody else in there waiting room.
Jeannine Jones
2 months ago on Google
5
Had a caesarean a little over a week ago and it was the best experience! Every nurse, cna, meals and hospitality staff member I had was exceptional, kind, informative and eager to help. The doctors were just as wonderful. I have had three caesareans at three different hospitals and Kent by far was my best experience. They kept myself, baby and my husband comfortable and well taken care of our entire stay. I would recommend this hospital for many reasons, but the staff themselves are worth their weight in gold.
Paula Amalfitano
2 months ago on Google
5
I was extremely anxious entering the Smyrna Bayhealth walk-in. Every person I dealt with was informative and comforting. For 2 hours they relieved my pain and my female doctor read the scan and confirmed I needed my appendix out. Matter-of- factly she said the ambulance is on its way to take you to Bayhealth in Dover, they have a room for you. I was relieved to now have answers and to know the issue of my pain but also comforted and confident someone was taking care of me. I can't say enough about all the wonderful people at Bayhealth Dover!!!!!!! I want to drop all their names!! You woman are bossess!!!!!!! I will never forget you!!! Everyone was so kind, professional, accommodating, and genuinely caring!!!! Bayhealth is the best. Ty for fixing me!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Accepted Insurance

Bayhealth Family Medicine works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program have typically completed detox or an inpatient treatment program. Aftercare programs provide customized, wraparound care to support recovery as a life-long process. Case managers, the recovery care team, and the client work together to identify and access services the client needs in order to support sustained sobriety.
sober-living iconSober Living Homes
There are many benefits that come with choosing a sober living home in Delaware. Also referred to as a halfway house, this form of transitional housing offers accountability, structure, 12-step programs, and sober fellowship. Residents have the opportunity to develop positive friendships that encourage them to abstain from substances. These relationships provide crucial support when individuals have completed inpatient rehab treatment and are preparing to return to normal day-to-day living.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
Round-the-clock medical care is provided during medically supervised detox. This 24-hour clinical care in Delaware serves three main purposes. First, medical staff provide treatment to curb the effects of withdrawal, which range from uncomfortable to life-threatening. Second, the detox process minimizes substance dependence by clearing the body of addictive substances. Third, this supervised process prepares the individual for further rehab treatment.
medically-assisted-detox iconMedically Assisted Detox
Since quitting your drug of choice cold turkey can be uncomfortable (and even dangerous), a medically assisted detox is typically suggested. It takes place in an inpatient setting, where clinical staff can monitor your vitals, provide medications if necessary, and keep you as safe and comfortable as possible throughout the process.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Recovery is possible for those who complete drug rehab in Delaware. These programs specialize in providing an environment that encourages sobriety and a professional staff that provides the tools to overcome addiction. Participants receive a customized treatment plan tailored to their needs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Delaware families focus on creating a supportive network for the individual in recovery during family therapy. Therapists work with your family to identify dysfunctional patterns and develop healthier ways of interacting. This can significantly improve the overall treatment outcome.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Staff & Accreditations

Staff

Terence M. Murphy, MHSA, FACHE

President & Chief Executive Officer

Lindsay Rhodenbaugh, MDiv, DMin

Senior Vice President & Chief Development Officer

Gary Siegelman, MD, CPE

Senior Vice President & Chief Medical Officer

Darlene Stone, MBA, CHHR, SHRM-SCP

Senior Vice President & Chief Human Resources Officer

Michael J. Tretina, CPA, MBA, FHFMA, FACHE

Senior Vice President & Chief Financial Officer

John Van Gorp, MA, MBA, CPA

Senior Vice President & Chief Strategy Officer

Rosemary Wurster, DNP, RN, MPH, NEA-BC, CEN

Senior Vice President, Patient Care Services & Chief Nurse Executive

Michael Ashton, MPH, FACHE

Vice President, Operations & Administrator

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (302) 674-4700
Building icon

1074 S. State St.
Dover, DE 19901

Fact checked and written by:
Eric Owens
Edited by:
Peter Lee, PhD

Rehab in Cities Near Dover

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Reviews of Bayhealth Family Medicine

2.1/5 (101 reviews)
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Reviews

2

Nice place, very modern facilities and very well maintained. The bad thing about this hospital is that I came to him for help with anxiety and the mental health unit is not very professional.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (100 reviews)
Maria Perez
2 weeks ago
1

The ER is total not good care I’m veteran pay my taxes everything but the place the rooms is dirty wait for 2 hours just for say follow up with your doctor

Oben Ayuk
3 weeks ago
5

We had a great experience. The staff member that attended to us was really knowledgeable, friendly and kind. The building was clean, modern and had a great value of money.

Jaden Harrington
3 weeks ago
1

If I could give this place 0 starts I would. I only went here because all the urgent cares had closed and everyone I knew also told me not to go from their own bad experiences. Went in with a fish hook stuck in my back in a spot I couldn’t reach so I went in to get some help as I was out alone with no way of reaching it. Got seen fast but then I only went into the triage room. They took me in and immediately cut my shirt after telling them not to. They then proceeded to not numb me up or any and started using tweezers to try and get it out. They realized that wasn’t working so they went to a literal custodian closet and brought out a toolbox and used rusty pliers to push it through and then finally got it out. The only thing they even did for me was give me a tetanus shot and only after I asked for it because again, THEY USED RUSTY TOOLS! They also had 2 other doctors in there talking and distracting everyone asking about what food to order for dinner. They finished up and sent me out literally wearing half a shirt, like how embarrassing. Absolutely humiliating. These doctors are rude, unprofessional, and need their licenses taken from them.

Valentina LaRae
1 month ago
1

Waiting in the waiting room for four hours while my son is in pain . unacceptable no room for anyone, understaffed what’s the deal ? Maybe we should call the hospital's patient relations!!

Mary Woolman
1 month ago
5

Staff was pleasant, kind, and answered all questions. Procedures were performed in a timely manner.

Jean Barbagallo
1 month ago
1

Triage female nurse left me with the stickies fie an Ecg and went to lunch. The 2nd female nurse popped my vein, told ne to go back into the waiting room. Never did the ECG, nor did Triage ever put a line in me. I got a bill foe both those tests THAT WERE NEVER DONE. the after visit summary showed ECG RESULTS UNDER MY NAME BUT IT WAS NEVER DONE. it wasn't mine from the date I was in the ED. the senior patient advocate found done dr. To lie for the incompetent inadequate care in the ER by Triage. I refuse to pay for procedures that were not completed. The members of this investigation gave prepared lies. I did not see or get a copy of the letter that patient advocacy gave to their investigation. There is no proof that advocacy relayed accurate information I shared with them. But I can tell you, I did not undergo an ECG on the 12th of April '25 Lies to cover themselves, lies to bill Medicare and Highmark Insurance. Shitty care in the ED that uts own bayheakth would cover with a lie and falsify data. So how many others that can't speak up for themselves does this happen to while it's Dr's and nursing staff do not deliver proper care.

Donald Geiser
1 month ago
5

My husband's recent stay on 2North & the CCU after his surgery was wonderful. The staff on both those units were professional & yet very caring. We have no complaints! We also give credit to the lab techs, x-ray personal, anyone who came in his room to perform tests. Thank you!

Geraldine Walker
1 month ago
1

My 82 year old mother has been admitted on Easter Sunday and place in very cold room C4319. Thermostat when increasing temperature defaults back to 69. Nurse said she would "TRY" to get maintenance to come up SMFH whats with TRY. No maintenance came and there is no way a whole hospital doesn't have maintenence staff on Sunday. This is cruel treatment to the patient to have to endure this level of cold. i had to go home to grab a down comforter. We all knew the patient is left in the room alone to suffer. I will call in a complaint.

Heidi
2 months ago
1

If I could give zero star, I would. Wait time is 6hrs +. Also they only do this by priority emergency is life or limb. Some are here for flu or aches if it is that go to urgent care. I’m here cause I’m actively bleeding but someone is apparently worse than me (bleeding through my clothes.)

Isabell Lepage
2 months ago
1

Update: I did receive a letter of apology from the hospital, but they didn't say what corrective actions were applied to the abusive personal.

Remmus Leat
2 months ago
1

This hospital deserves zero stars. I have been in the goddamn waiting room for over a half hour and there’s nobody else in there waiting room.

Jeannine Jones
2 months ago
5

Had a caesarean a little over a week ago and it was the best experience! Every nurse, cna, meals and hospitality staff member I had was exceptional, kind, informative and eager to help. The doctors were just as wonderful. I have had three caesareans at three different hospitals and Kent by far was my best experience. They kept myself, baby and my husband comfortable and well taken care of our entire stay. I would recommend this hospital for many reasons, but the staff themselves are worth their weight in gold.

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