800-784-1361
The people here, not only the staff but the ones surrounding you care about you and your mental health, and they want you to succeed with your recovery! Love you Guys!
About Burrell Behavioral Health – Transitions
Burrell Behavioral Health is a dual diagnosis addiction treatment center in Springfield, Missouri. Their services include outpatient, intensive outpatient and inpatient services as well as medicated assisted treatment (MAT). They accept many private insurance plans including Anthem, Optum, United Behavioral Health, HomeStateHealth and AmBetter among others. They also accept Medicare and Medicaid. They offer financial aid and discounts to those in need. They are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).
Primarily, clients in this center will be working on a social model of rehabilitation regardless of whether they’re inpatient or outpatient. This includes individual and group therapy as well as support groups and social detox. The staff and other patients create and maintain a sober environment that patients can use as a safe place to recover and change any habits.
If a patient is struggling with opioid addiction then they have the option of enrolling in the MAT program. MAT uses safe alternative medications such as Suboxone or methadone to wean patients off of harmful substances. Opioids create a physical dependency that often makes them hard to quit but with MAT clients can slowly remove that dependency. Once they’re finished with MAT, patients can start the mental recovery process through therapy.
This center has mixed feedback, with some commenting on scheduling and client mix-ups. Clients in need of more medical care for their recovery may want to look elsewhere, but those in need of mental and behavioral help can find what they need at this center.
Facility Overview
8 Number of Available Beds
Latest Reviews
I’m unsure how things got to this point with Burrell Behavioral Health. Case management was never effective for me, largely due to inconsistent communication and unexpected cancellations. I’d confirm appointments only to be told later that none existed, which left me frustrated and confused.
The only steady support I experienced was from my psychiatrist, Dr. Joe Ward. He provided consistent care, and my therapy sessions with Payne were also helpful when I could attend. Unfortunately, the unpredictability of case management limited my overall progress.
Now, my biggest challenge is that I’ve lost Medicaid and am paying out of pocket. The costs make it nearly impossible to continue receiving the essential services, including case management and Autism support, that I still urgently need.
Case management seemed unproductive for me because I needed more than sporadic meetings to accomplish meaningful progress. I often felt like I was being tossed around, never really advancing or receiving consistent support to meet my needs.
I suspect that the system is better suited for clients who are in worse situations, where even small meetings feel impactful. For individuals who can advocate for themselves, the case management process feels inadequate, as it’s assumed we can handle most of it alone.
Being told I should accomplish things on my own, with little help from caseworkers, was disheartening. I needed guidance and support, but instead, I felt like I was expected to manage everything solo, which hindered my ability to move forward effectively.
Response from the owner1 month ago
Hello. We are sorry to hear our team did not meet expectations. Reviews like yours help us learn where we can improve in giving our clients a meaningful experience when they come to us for care. We urge you to bring your concerns to our Client Experience Team at (417) 761-5078 or clientexperience@burrellcenter.com so that we may address your concerns directly. Thank you.
Burrell SHOULD be embarrassed by the lack of care and attention they provide their clients but they clearly don't. They messed up their scheduling so they canceled my last month's appointment with no warning. This month I arrive and they scheduled the wrong kind of appointment for me. So, I get to spend another month without proper treatment. Don't take your loved ones here if you want help. They're only so the executives at the top get to take money from the community.
Response from the owner1 month ago
Hi Derek, we are truly sorry to hear that this has been your experience. Reviews like yours help us learn where we can better give our clients a meaningful experience when they come to us for care. We have shared your comments with our leadership team, and we urge you to contact our client relations at 417-761-5033 or info@burrellcenter.com so we may address your concerns directly. Thank you.
They think people grieving or traumatized are mentally ill, you can't medicate this you are a bunch of over-educated idiots.
Response from the owner1 month ago
Hi Buddy, we are truly sorry to hear that this has been your experience. We encourage you to email info@burrellcenter.com with details about your experience so we can get this to the appropriate leadership. 
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7.6 / 10
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Location
Accepted Insurance
Home State Health Plan
CoxHealth
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
Medically Assisted Detox
Medical detox is the process of ridding the body of addictive substances under the supervision of licensed medical professionals. An expert medical team, which may include physicians, nurses, clinical staff, and therapists, will monitor your vitals, help maximize your comfort and safety, and provide medication if necessary to help mitigate the symptoms of withdrawal. The length of the process varies depending on your needs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid AddictionSubstance abuse treatment programs in Missouri help individuals struggling with substance abuse and co-occurring mental health disorders. These programs utilize evidence-based therapies like cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based interventions. With a range of treatment options available, including outpatient, inpatient, and residential programs, you can find the right program to meet your unique needs and improve your quality of life.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
A complete course of dialectical behavior therapy typically takes six months. Skills training happens in a group setting. You'll also attend weekly individual treatment sessions to receive coaching from a therapist. You'll work on understanding and accepting your feelings and learn how to manage them to make positive changes.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Amenities
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Gym -
Private Rooms -
Recreation Room -
Walking Trails
Staff & Accreditations
Staff
C.J. Davis
CEO
Jennifer Gagnon
CFO
Dr. Garima Singh
Chief Medical Officer
Tom Weber
Chief Administrative Officer
Stacey Hudson
Chief Human Resources Officer
Dee King
Chief of Staff
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Missouri
Contact Information
323 East Grand Street
Springfield, MO 65807
Get Help Now - 417-289-8814
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Fact checked and written by:
Chris Tully, BA
Edited by:
Courtney Myers, MS
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