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Carrollton Springs

2225 Parker Road Carrollton, TX 75010
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Carrollton Springs TX 75010

About Carrollton Springs

Each program offers various services to help you reach sobriety. You can participate in therapy, skill building, family sessions, peer support groups, and educational programs. Along with proven interventions, they have holistic treatments. You can find inner healing with yoga, meditation, wellness education, and recreational activities.

Their specialized programs make this program stand out to me. Their tailored programs are for Veterans, active duty military, first responders, high risk frontline professionals, and their families. You’ll dive deep into the unique challenges these populations experience. Medication management and PTSD treatment are available.

They also have a faith based track. This program incorporates Christian counseling into each level of care. Faith can be an essential part of recovery for many. Incorporating a religious viewpoint can help you feel motivated and find meaning in treatment. You’ll still have access to expert backed approaches, like solution focused, cognitive behavioral, and rational emotive behavior therapy. Additionally, you’ll have the chance to connect with peers in recovery, share your story, and encourage each other throughout your journeys.

Facility Overview

Bed icon 78
Number of Available Beds

Latest Reviews

Hannah Reed
1 week ago on Google
4
I just got home from inpatient with Carrollton springs and I loved it, as much as I could with it being a mental health facility. Everyone was so nice and I really got the help I needed. The therapist Nitten Khana was absolutely amazing. The reason for the 4 stars though is just the disorganization of admin here. It wasn’t great. Other than that though I would highly recommend this facility
Response from the owner1 week ago
Hi Hannah, thank you for sharing and for choosing Carrollton Springs. It is our honor to provide quality care. -- Amy B.
Yolanda Cruz
2 weeks ago on Google
1
BEWARE! This place needs to be shut down immediately!! from the incredibly rude doctors, to there not being nearly enough staff to handle the amount of patients they take in. they don't answer any of their phone lines, they just go to a voicebox that has not even been set up. i had a family member TRAPPED in this place. they would not let her out, to the point where we had to get a lawyer involved. this place is known for failing their patients. bad reputation among people who are actively trying to get better. They are definitely up to some illegal things in there and should be investigated. they do not treat their patients with common human decency. STAY CLEAR!!!
Bianca Elder
2 weeks ago on Google
1
If I could give this facility zero stars, that’s what my review would be, and this is coming from someone who wasn’t directly involved with the place. A best friend of mine had a relative choose to voluntarily check in here, and then proceeded to experience one of the worst weeks of her family’s life. After intake, they were assured that staff would be available for calls 24/7. However, they could never get anyone to answer the phone using the extension they actually needed (or any other). It was always a random department that really couldn’t do much but relay the messages, and who knows if they actually did at this point. After agreeing that they’d be removing their loved one from the facility (after said loved one also verbalized wanting to leave), they were then told they’d need to wait another two days before picking them up. In addition, it was advised that they could “come back with a lawyer if they wanted to” rather than being courteous & information to ease the family’s concerns. At no point during this process, did they have a positive experience to give staff props because all parties were heartless & cruel to this family. The best day of their experience was when their loved one came home safe & sound. Don’t send anyone your loved ones here. It really isn’t managed by good people and it’s honestly not a safe environment. They only see dollar signs & DO NOT truly care about each patient’s mental health.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Accepted Insurance

Carrollton Springs works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

intensive-outpatient iconIntensive Outpatient

IOP seeks to maintain treatment benefits in a structured manner. Continuity of care is observed with an emphasis on continued reintegration into community functioning. Patients typically spend 15 hours per week in various therapy and educational groups. IOP provides a step-down approach from the PHP program and serves as a bridge to more traditional, less intensive outpatient care.

inpatient iconInpatient

In the Inpatient Program, patients receive detailed clinical and medical assessments, psychiatric stabilization, and rehabilitation care. This program offers the advantages of a controlled, structured environment with 24-hour nursing care and intensive treatment not available on an outpatient basis. It may include up to 10 hours per day of programming. During treatment, each patient connects with a treatment team, including a physician, nurse, primary therapist and recreational therapist.

aftercare iconAftercare Support

Carrollton Springs also offers a weekly support group for alumni of their Inpatient, Partial Hospitalization, and Intensive Outpatient Programs. The group meets once a week for one hour. The purpose of the alumni group is to provide a forum for alumni to meet together and provide ongoing support to each other.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment is available in Texas for anyone who's struggling with drug or alcohol addiction. These programs usually provide a comprehensive assessment and individualized treatment plan, and include evidence-based treatments, like therapies such as cognitive-behavioral therapy (CBT) to reframe unhelpful coping strategies, and dialectical behavior therapy (DBT) to help with emotional regulation and stress.

With a co-occurring drug or alcohol addiction and a mental health disorder, you'll want to seek out a dual diagnosis treatment center. These specialized rehabs offer services to address both conditions at the same time, including 24/7 access to medical and mental health professionals. By treating both disorders at the same time, it drastically increases your chances of successful long-term recovery.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Families have the opportunity to participate in education and support groups to increase their understanding of addiction and mental illness. This process helps them learn about themselves and their roles and responsibilities in the recovery process. With this important information in hand, the family has a greater opportunity to reunite and start interacting in a more helpful and healthy manner.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The Dietary program at Carrollton Springs is carefully planned to provide food that meets the recommended dietary requirements. Well-balanced meals are served in a cafeteria style setting. A Registered Dietitian will provide consultation as needed in planning regular and special diets. Snacks and drinks are available on the unit.

Addiction recovery treatment in Texas will offer recreational therapy in a holistic approach to treatment. Therapy incorporates enjoyable activities that support your physical and mental health, such as team sports, creative arts, or individual sports. This activity gives you an emotional outlet, reduces your stress, and improves your mood, each of which promotes long term sobriety.

Amenities

  • private iconPrivate Setting
  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room
  • meditation iconMeditation Room
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Virginia Wolber

CFO

Robert Dickens

COO

Ajay Pathak

Director of Internal Medicine

Mehvesh Afrina

Child And Adolescent Psychiatrist

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

2225 Parker Road
Carrollton, TX 75010

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Rehab in Cities Near Carrollton

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Reviews of Carrollton Springs

3.2/5 (485 reviews)
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Reviews

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My experience at Carrollton Springs is mixed. The clinician for the PHP program was exceptional (Daniel), however, once they get what they want from you (i.e. money from you as well as from your insurance provider), they no longer are helpful and responsive. I have left mult ... Read More

Reviewed on 8/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (484 reviews)
Hannah Reed
1 week ago
4

I just got home from inpatient with Carrollton springs and I loved it, as much as I could with it being a mental health facility. Everyone was so nice and I really got the help I needed. The therapist Nitten Khana was absolutely amazing. The reason for the 4 stars though is just the disorganization of admin here. It wasn’t great. Other than that though I would highly recommend this facility

Response from the owner
Hi Hannah, thank you for sharing and for choosing Carrollton Springs. It is our honor to provide quality care. -- Amy B.
Yolanda Cruz
2 weeks ago
1

BEWARE! This place needs to be shut down immediately!! from the incredibly rude doctors, to there not being nearly enough staff to handle the amount of patients they take in. they don't answer any of their phone lines, they just go to a voicebox that has not even been set up. i had a family member TRAPPED in this place. they would not let her out, to the point where we had to get a lawyer involved. this place is known for failing their patients. bad reputation among people who are actively trying to get better. They are definitely up to some illegal things in there and should be investigated. they do not treat their patients with common human decency. STAY CLEAR!!!

Bianca Elder
2 weeks ago
1

If I could give this facility zero stars, that’s what my review would be, and this is coming from someone who wasn’t directly involved with the place. A best friend of mine had a relative choose to voluntarily check in here, and then proceeded to experience one of the worst weeks of her family’s life. After intake, they were assured that staff would be available for calls 24/7. However, they could never get anyone to answer the phone using the extension they actually needed (or any other). It was always a random department that really couldn’t do much but relay the messages, and who knows if they actually did at this point. After agreeing that they’d be removing their loved one from the facility (after said loved one also verbalized wanting to leave), they were then told they’d need to wait another two days before picking them up. In addition, it was advised that they could “come back with a lawyer if they wanted to” rather than being courteous & information to ease the family’s concerns. At no point during this process, did they have a positive experience to give staff props because all parties were heartless & cruel to this family. The best day of their experience was when their loved one came home safe & sound. Don’t send anyone your loved ones here. It really isn’t managed by good people and it’s honestly not a safe environment. They only see dollar signs & DO NOT truly care about each patient’s mental health.

Ariana
2 weeks ago
1

KNOW THE LAW BEFORE YOU GO HERE!!!! The staff here is rude, dismissive, and only care about money. My boyfriend voluntarily admitted himself, but when he asked to leave, they refused even though he clearly said he was not suicidal. (Texas Health & Safety Code §572.004): - A voluntary patient can request discharge at any time. - Once the request is made, the hospital has 4 hours to either release them or file an involuntary hold with the court. - If they cannot show you a signed court order, they must release the patient. The doctor also said he “didn’t fit the criteria for BPD because he had a long-term 5 year relationship” (nonsense), then put him on a strange medication after only a one-hour consultation. That’s not care , that’s negligence! This facility is a business first, hospital second. They drag out stays, misdiagnose patients, and push unnecessary meds because longer stays = more money for them. They don’t want recovery, they want billing. If you or your loved one are stuck here, DONT LET them bully you!!!! -Ask for an AMA (Against Medical Advice) discharge form. (put time on it when signed) -Quote Texas Health & Safety Code §572.004 directly. (easily look it up) -Demand proof if they claim there’s a court order. -Record your conversations (Texas is a one-party consent state). - File complaints with Texas Health & Human Services, CMS, and OCR if they refuse to follow the law. Carrollton Springs does not provide real help. They prey on vulnerable people for profit. If you’re considering this place, DONTTTT!!! Protect yourself and know your rights.

Dylan Allred
2 weeks ago
1

If you care about your loved one, do not let them ever be a patient here. They will say you can reach staff there 24/7 if you need them, but they will never answer. They will not give voicemails to leave for your loved ones for days at time. They will tell you to call the police or hire an attorney if you try and get your loved ones out of this awful facility. They don’t care about you, you are just a number… and money they can make. They are poorly run, understaffed, under qualified, and just down right heartless..

Gia-Han Chance Hoang
4 weeks ago
1

poorly organized

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 972-428-0286 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Janelle Castillo
1 month ago
5

They say people take more time to write a negative review than a positive. I'm going to be brave and write this positive review. This place helped me through my post partum depression/anxiety. They truly care, and if you put in the effort, you will reap all the benefits of therapy and getting the help you need. Going here was a mental mountain to climb already, and they treated me so well. I highly reccomend this place to anyone struggling. I loved how They seperated us by units, so we could get care with people who may have similiar struggles in severeity and likeness. I have so many great things to say about my inpatient stay here and PHP program. Don't wait. Get help, and go.

Response from the owner
Hi Janelle, we are happy that you shared your positive experience with us. -- Amy B.
lex
1 month ago
1

Horrible hospital! didn’t carry my meds somehow? Nurses are rude and downright cruel to patients… horrible experience overall

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 972-428-0286 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Michael Howle
1 month ago
1

Everything was going good till absences happen and forcing groups together due to short staffing and little training on all aspects of the care process. Aunesty(Honesty) acts as if new to mental health and does not know how to properly address multiple types of thinking styles. I chose to be silent for 3 days but participate here and there and when asked why I told her I dont like the inconsistencies and its leading to stagnation and frustrations in my self development journey, 15 minutes later she has me leave and makes it so Im discharged at the same time. Spent nearly an hour to submit a complaint about it, and was just given papers saying im done. They do not have themselves together, so why are they putting others together. Ashley and Allison are great with how they build rapport. However Aunestly, Aunesty should not be in those rooms if they will make one person singled out and removed from the only trust system they have in this world.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 972-428-0286 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Trish Webber
1 month ago
1

Don't go here for help. You won't get it. Don't go to intake. They *will* deceive you. If you even *mention* suicidal ideation, they will not let you leave. You are officially their prisoner. They will say you can sign an AMA and leave. They LIE. They will apply for a court order, or at least threaten you with one. They will hold you until that sweet, sweet insurance money stops and then they will release you worse off than before. As they will tell you. They are a private facility. They have shareholders to please. They are owned by Lifepoint who is owned by Apollo Management Group- a private equity firm. Profits>people. They are in it for the $$$ and that is all. Heed the warnings of the one star reviews. These people are not lying. This crazy stuff happens. I am so sorry for those who struggle with mental illness and need help who come here, just to be imprisoned. Please find yourself a good psychiatrist and therapist and stay as far away from this place as you can.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 972-428-0286 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Amanda
2 months ago
5

I was here several times. Jessica in PHP is the best!!!!

Response from the owner
Hi Amanda, we are happy that you shared your positive experience with us.

-- Amy B.
TJWal
2 months ago
1

The therapeutic approach with Jasmine felt cookie cutter and dismissive of my unique history and needs. When I tried to advocate for myself, I was either ignored or gaslighted. The communication between my counselor was inconsistent at best. I felt constantly blindsided, as if decisions about my recovery were being made behind closed doors without my input calling my family members numerous of times while at work asking questions about my personal issues that were already discussed and asked of me at start of program. The place itself was ok but the Group counseling therapy was beyond Horrible. Please recruit better Counselors than the one I had Jasmine is the reason I left this place.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 972-428-0286 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
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