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Cheyenne Center

10525 Eastex Freeway Houston, TX 77093
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The facilities at Cheyenne Center in Houston, TX 1

About Cheyenne Center

Cheyenne Center, located in Houston, Texas, is a nonprofit center that treats drug and alcohol addiction. They are a part of the Texas Health and Human Services Program and also work closely with the Texas Department of Criminal Justice to provide alternative sentencing programs that treat addiction.

Cheyenne Center offers residential treatment for men and co-ed outpatient treatment services.

The Residential Program at Cheyenne Center is for males who need a high level of support and structure to get sober. This program generally lasts for 30 days and promotes physical, emotional, and spiritual recovery. Individual therapy, group therapy, and family therapy are included. Medications can be administered if needed. Good nutrition and exercise are encouraged.

Cheyenne Center offers sentencing alternatives for individuals facing incarceration for drug and alcohol offenses through their partnership with the Texas Department of Criminal Justice. This program is generally for 90 days and involves staff communicating with judges, attorneys, and probation and parole officers throughout treatment.

The Outpatient Program at Cheyenne Center is for those who are capable of returning home in the evening while receiving treatment. This program offers psychoeducational groups, process groups, family groups, individual counseling sessions, HIV education and testing, tobacco awareness classes, domestic violence education, and family education on drugs, alcohol, and the recovery process. The outpatient program is generally for six to nine months.

Individual therapy creates the space to explore the psychological challenges associated with addiction. With the help of a professional, individuals are given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life.

Group therapy involves treatment through the process of connecting in a group setting to discuss and work through mental, emotional, and physical issues. There are a number of different group therapy modalities, including support groups, experiential therapy, psychoeducation, and more.

Facility Overview

Calendar icon 61 - 90
Avg Length of Stay in Days

Latest Reviews

Maximo Rodriguez
3 months ago on Google
1
It is impossible to get a word in with staff members. My friend is a patient there at the moment and I was trying to relay some pertinent court information to him, staff repeatedly hung up on me or stated it was a hippa violation to give out patients counselors name. Needless to say he missed his court date.
Lois Kolo
3 months ago on Google
1
If you have an alternative, take it This place is horrible. Their driver dropped J off at a doctor's appointment and never returned. They reported him as having walked away. Trust me, he had brand new $75 shoes and money at the center. If he had not intended to go back, he would have worn those shoes and taken the money. He was left on the street with no money and no phone. He finally found a nice lady at a convenient store to be able to make a call. They refused to return any. of his belongings, saying he didn't have anything there. It was over $500 worth of clothes, shoes, personal hygiene, laundry sheets all new or practically new. If there was a negative star, I would give it. I would love to take them to small claims court. They asked me for a list of his belongings. They made one when he checked in!!!
Esteban Felix
4 months ago on Google
4
I have waited several months to provide this review. I attended the Cheyenne center from late July to September. Initially, I struggled with the phone policy and overall rules, expecting a seamless transition after prison. However, as time passed, I realized the importance of the program and felt truly blessed. The staff, although firm, ensured our safety and smooth operations. Specifically, Mr. T's computer program was invaluable, and I appreciate the efforts of Mrs. P and the kitchen crew. I am grateful for the Cheyenne center, as it provides an ideal environment for reintegration into society. While there are areas for improvement, overall, it is a well-structured program.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
heart-hands iconIntervention Services
A drug intervention in Texas may be necessary if your loved one is in denial about a substance use disorder. You can partner with intervention services to plan and execute an effective intervention that educates your loved one about addiction and encourages them to get the treatment they need. Many rehab centers offer intervention specialists who can facilitate the intervention and help with a seamless transition to inpatient rehab for treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Catherine Santos

CEO

Latascha Newton

Chief Compliance Officer

Cathy Santos Santos

COO

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

Contact Information

Phone icon (713) 691-4898
Building icon

10525 Eastex Freeway
Houston TX, 77093

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Houston

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Reviews of Cheyenne Center

2.08/5 (96 reviews)
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Reviews

1

bunch of hateful black bullets as staff threatened to have my wife thrown in jail by lying to her judge since she reported abuse to her family Pam Griffin is a racist pig a bully a cheat and a liar and should be investigated for fraud wonder if they get kickbacks for putt ... Read More

Reviewed on 1/26/2019
1

One of the worst experiences of my life and I have already been through hell. Half or more of the staff prided themselves on being hateful. They would yell at me for nothing when I was very politely and I am legally mentally disabled.I was basically told that I was faking my ... Read More

Reviewed on 7/16/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (94 reviews)
Ricardo Esparza jr
2 weeks ago
4

I'm looking for assistance please reply back to me I discharged from pa oke but still deal with addiction to drugs needs a place to stay asap thank u

Response from the ownerInvalid relative date format:
Please call us and ask to speak to Mrs. Harris. Thank you!
Jon Greco
2 months ago
5

Response from the ownerInvalid relative date format:
Thanks Jon for letting us help you! A bright future lies ahead!
Maximo Rodriguez
3 months ago
1

It is impossible to get a word in with staff members. My friend is a patient there at the moment and I was trying to relay some pertinent court information to him, staff repeatedly hung up on me or stated it was a hippa violation to give out patients counselors name. Needless to say he missed his court date.

Lois Kolo
3 months ago
1

If you have an alternative, take it This place is horrible. Their driver dropped J off at a doctor's appointment and never returned. They reported him as having walked away. Trust me, he had brand new $75 shoes and money at the center. If he had not intended to go back, he would have worn those shoes and taken the money. He was left on the street with no money and no phone. He finally found a nice lady at a convenient store to be able to make a call. They refused to return any. of his belongings, saying he didn't have anything there. It was over $500 worth of clothes, shoes, personal hygiene, laundry sheets all new or practically new. If there was a negative star, I would give it. I would love to take them to small claims court. They asked me for a list of his belongings. They made one when he checked in!!!

Esteban Felix
4 months ago
4

I have waited several months to provide this review. I attended the Cheyenne center from late July to September. Initially, I struggled with the phone policy and overall rules, expecting a seamless transition after prison. However, as time passed, I realized the importance of the program and felt truly blessed. The staff, although firm, ensured our safety and smooth operations. Specifically, Mr. T's computer program was invaluable, and I appreciate the efforts of Mrs. P and the kitchen crew. I am grateful for the Cheyenne center, as it provides an ideal environment for reintegration into society. While there are areas for improvement, overall, it is a well-structured program.

Response from the ownerInvalid relative date format:
Thank you, Esteban, for your kind words. We strive to improve in areas all throughout the facility. We are delighted in your progress and wish you a wonderful future!
Jean Duncan
5 months ago
2

Cheyenne is what you make it , honestly . It’s a pretty rough ride if you’re looking for freedom . It takes at least 20 days to get out on a plan of action, and they write you up for mediocre things like talking in the cafeteria ( Ms Shepard) this lady thinks she’s a drill sergeant . You won’t get much time with your family , 5 minute phone calls once a week . The food is ok , better than tdc , but lots of beans and rice . The counselors are pretty good besides Ms Johnson who bashes the clients and thinks everyone smokes crack and lives with their mom 🤣. But anyway I made it , anyone with the drive to go home and be with there family can make it through this place . Just beware they are very disciplined and structured.

alyssa johnson
6 months ago
1

Went to learn about the facility. I have never been treated so poorly in my life. The COO Cara Myles is incredibly rude and disrespectful. This place is racist.

Troy South
7 months ago
2

I'm scheduled to check-in tomorrow night. After reading reviews I've determined this place is extremely rigid. I feel like I'm going to be disappeared into a black hole and nobody's going to hear from me again.

Ida D Fernandez
7 months ago
1

Robert Apgar
7 months ago
1

Don't be white and go to the Cheyenne. You will not make upper structure and if you are late they will file you as AWOL without even talking to you, but if you're black you can do what you want come back at 1:45 in the morning and nothing happens. If you're black and you get in trouble you have to go to staffing but don't worry they won't do anything to you. If you're white you will all privileges and have to start from the bottom again. Blacks run the place and they don't care for white people at all. Except Ms Oliver shes cool

Doug Marceron
9 months ago
1

Whoever answers the phone is rude, disrespectful, unhelpful, cut me off and said she didn't have time to listen to me.

Lo Lavelle
1 year ago
1

I need someone above counselor MS.JOHNSON to contact me PLEASE. She almost got my husband sent back to prison because he had an asthma attack. Not only that, he was out on the streets without his inhaler or any of his belongings. This woman has a history of helping to ruin these men. Luckily, my husband was accepted back here in Dallas and is successfully on a monitor but she needs to be held accountable. If I am not contacted, I will take legal action. She know what she did. Its employees who are afraid to speak out against her because she has been there so long and bullies people into submission. Well, she messed with the wrong man. He has a family who cares about him and does not appreciate what you did. My husband could have died in your care and you put him out on the streets after he told you he had nowhere to go and the parole offices were closed so he had no way of contacting his parole officer down there. You wouldn’t even allow him to use a phone to call us. He had to catch rides from random people to a gas station in HUMBLE. He could have been HURT. Someone please please please contact me. I need to speak to someone. My husband has no family in Houston and we were four hours away. Not including traffic. On a holiday. No, this will not fly by me. No. I need to speak to someone. I WILL speak to someone and you will be held accountable. You have been working so long and maybe it’s time to retire or step down. You almost cost a man his life. No. His wife won’t let it fly. You chose the WRONG one. I can promise you that.

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