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Sound – Northgate

10700 Meridian Avenue North, Suite G-11 Seattle, WA 98133
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Community Psychiatric Clinic - Northgate WA 98133

About Sound – Northgate

Sound Health is an award-winning provider of addiction treatment and mental health services with 15 locations in the greater Seattle area. The organization is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and has served the community since 1966. Nestled in the north of the Emerald City lies Sound-Northgate. It’s conveniently located just off the I5 and a short metro ride away from the University of Washington. This clinic is an accessible resource for Northgate residents needing support with drug and alcohol addiction and co-occurring challenges.

The Northgate facility provides a spectrum of telehealth and in-person services to support people in their recovery journey. Of these, one of the most prominent is mental health counseling.

The facility offers therapy and case management for people experiencing a range of mental health challenges including conditions such as depression, anxiety, manic-depression and borderline personality disorder as well as interpersonal issues with family and partners. Patients can choose between individual, family or group counseling or a combination of these. Their mental health counseling and addiction treatment services are open to children, teens and adults.

Notably, Sound Health provides specialized programs for various groups including older adults, people who are hard of hearing, BIPOC (Black, Indigenous, People of Color), people who have developmental disabilities and folks who are involved with the criminal or juvenile justice system. They are also one of the few drug and alcohol rehab providers to have specialized services for members of the LGBTQIA+ community. That is fitting since the clinic is just a 13-minute drive from Seattle’s predominant LGBTQIA+-friendly neighborhood Capitol Hill.

That said, feedback is mixed. Several current and former patients give Sound Health and its counselors and case workers high praise. Some note that they feel safe here. However, several other reviewers complain about difficulty scheduling appointments, frequent appointment cancellations and poor communication from staff members (especially relating to scheduling issues).

Sound Health aims to make its services accessible to everyone. They offer a sliding payment scale based on income and household size. They also accept Medicare, Medicaid and most commercial insurance plans.

Facility Overview

Bed icon 64
Number of Available Beds

Latest Reviews

Chelle Wheadon
10 months ago on Google
5
I've been going her for 7 years and they saved my life.
Milo Anderson
11 months ago on Google
1
The bar is set low for mental health clinicians who accept Medicaid, but the psychiatrists at Sound are the worst of the worst: Disorganized, lazy, high-handed, opaque, incompetent, rude, and above all totally uninterested in helping you with your problems.Five years ago there were some good people working here, but things seem to have declined sharply since then.If you must, go in with the expectation they will waste your time & try your patience. Don't believe anything they tell you, and do your own research. Do not depend on these people.YMMV but if they try to assign you to Belinda Gustafson or Timothy Forslund, ask for someone else.
Kristin Hanson
11 months ago on Google
1
If you want to go to a place that continues to cancel on you every single session, GO HERE!Oh, having a hard time this week? Great! Your therapist canceled!Wanting to get help! No problem, just fill out all these forms! Your new case worker will not show up on time and then when you ask why that keeps happening, they'll take half of your late session to defend that they have "82 cases, so it's really hard to be on time and they're doing their best"Going thru the worst period of your life and just want to talk thru it?Great! After your first therapist has you do paperwork, then stops showing up,YOUR NEXT 2 THERAPISTS WILL EACH CANCEL YOUR FIRST SESSION WITH THEM (claiming "this never happens")Except all 3 therapists I've "been assigned to" have canceled. Repeatedly.Calling your supervisors does nothing."We'll straighten this out and call you back"When?To pair me with another therapist who will cancel our first session? Then isn't available for 2 weeks?After 3 months of trying to get a reliable, consistent therapist who WON'T cancel--- it's pretty clear that doesn't exist at Sound.I'll just hold on to all my trauma and go thru painful experiences alone since Sound is this negligent and obviously won't help me.Who's in charge here? Anyone driving the bus?Y'all canceled 80% of my appointments.Figure it out or stop offering services.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Accepted Insurance

Sound – Northgate works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The Adult Outpatient Program (AOP) program provides insight oriented mental health services to reduce psychiatric symptomology, enhance quality of life, restore functioning, and support integration in the community.
inpatient iconInpatient
Inpatient rehab enables clients who are exiting detox or who are at an increased risk of relapse to focus on their recovery in a highly structured and supportive environment. Inpatient rehabs provide intensive clinical supervision and high-level treatment. Clients remain at the facility through the length of their program and typically receive multiple addiction counseling and education sessions per day. Holistic therapies, such as yoga, message, and meditation, may be used to relieve stress and ease discomfort.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are frequently used to facilitate clients' transition from inpatient to outpatient care. Clients who are more stable may also choose to enter IOP rather than a residential rehab following detox. Intensive outpatient treatment typically consists of nine to 20 therapeutic hours per week, with services ranging from psychotherapy to recovery education to holistic care. Many programs offer medication assisted treatment (MAT) for opioid and/or alcohol addiction.
aftercare iconAftercare Support
Rehab aftercare programs support clients as they focus on maintaining their sobriety after intensive (often inpatient) treatment. These programs adhere to a model of life-long recovery, addressing addiction disease as a chronic, relapsing condition. Rehab aftercare services vary widely based on the specific and evolving needs of the client, but often include peer coaching, relapse prevention support, and 12 step program induction. Clients, case managers, and care teams typically collaborate on long-term care plans.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
CPC provides a variety of specialized housing options with case management support services for individuals who do not need 24-hour supervised care, but do require more support than can be found in regular low-income housing. Accessible, affordable and safe community-based housing resources are provided according to client preference, eligibility requirements, and clinical need. CPC has over 30 housing sites located throughout King County including apartments and community housing. CPC is also able to provide a number of Shelter Plus Care and subsidized set-aside apartments and collaborates with many other housing providers to ensure access to specialized housing.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. The Substance Use Disorder Services (SUDs) program serves adults with co-occurring disorders with a variety of functioning levels due to either substance use disorders or mental health concerns at several outpatient locations.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The Community Support Services (CSS) program provides services to assist clients to live, work, learn, and participate fully in the community as independently as possible and to support their recovery from mental illness. The Clean Start program provides daily therapeutic groups, positive modeling, and recreational activities and promotes positive life skills such as laundry, shower facilities, one-on-one meetings, help with housing, and social ideas for integration.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Katrina Egner

President & CEO

Shavonda Dial

Executive Assistant to the President & CEO

Guy Delisi

Executive VP & COO

Mike De Luca

VP & CFO

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (206) 461-4544
Building icon

10700 Meridian Avenue North
Suite G-11
Seattle, WA 98133

Fact checked and written by:
Kate Daniel
Edited by:
Courtney Myers, MS

Rehab in Cities Near Seattle

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Reviews of Sound – Northgate

3.1/5 (39 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (39 reviews)
Michael Leskela
3 weeks ago
1

I am not happy with these guys so far.

Brenda London
3 weeks ago
1

Once I thought CPC wasn't that great. This is far worst. Nothing goes on here anymore to engage one in a healthy creative way. Therapist leave frequently.

Debbie Tully
1 month ago
5

The two people at the front desk are phenomenal multitaskers! Very patient and welcoming. You get treated like a person.

Chelle Wheadon
10 months ago
5

I've been going her for 7 years and they saved my life.

Milo Anderson
11 months ago
1

The bar is set low for mental health clinicians who accept Medicaid, but the psychiatrists at Sound are the worst of the worst: Disorganized, lazy, high-handed, opaque, incompetent, rude, and above all totally uninterested in helping you with your problems. Five years ago there were some good people working here, but things seem to have declined sharply since then. If you must, go in with the expectation they will waste your time & try your patience. Don't believe anything they tell you, and do your own research. Do not depend on these people. YMMV but if they try to assign you to Belinda Gustafson or Timothy Forslund, ask for someone else.

Kristin Hanson
11 months ago
1

If you want to go to a place that continues to cancel on you every single session, GO HERE! Oh, having a hard time this week? Great! Your therapist canceled! Wanting to get help! No problem, just fill out all these forms! Your new case worker will not show up on time and then when you ask why that keeps happening, they'll take half of your late session to defend that they have "82 cases, so it's really hard to be on time and they're doing their best" Going thru the worst period of your life and just want to talk thru it? Great! After your first therapist has you do paperwork, then stops showing up, YOUR NEXT 2 THERAPISTS WILL EACH CANCEL YOUR FIRST SESSION WITH THEM (claiming "this never happens") Except all 3 therapists I've "been assigned to" have canceled. Repeatedly. Calling your supervisors does nothing. "We'll straighten this out and call you back" When? To pair me with another therapist who will cancel our first session? Then isn't available for 2 weeks? After 3 months of trying to get a reliable, consistent therapist who WON'T cancel--- it's pretty clear that doesn't exist at Sound. I'll just hold on to all my trauma and go thru painful experiences alone since Sound is this negligent and obviously won't help me. Who's in charge here? Anyone driving the bus? Y'all canceled 80% of my appointments. Figure it out or stop offering services.

Annabelle Sky Derowitsch
1 year ago
5

Chris is the best psychiatrist ever and he's at Sound! I liked Beth but Chris is just amazing. He's the reason I actually love and look forward to going there, and it's HARD to find a good psych! I pray he stays with Sound for a long, long time and if he leaves I might have to leave with him LOL. The first psych I've ever had that actually understands some of the things I've been through (like gangstalking) without looking at me like I'm nuts. The girl at the front desk is kind and I enjoy talking to her when I wait. (Alexandria I think is her name.) You guys deserve a raise! I think your experience with a clinic is based off your experience with the people who work there. If you connect or end up growing on someone it becomes a good experience. I think a lot of people hating on Sound are probably not owning up to their side of whatever it is they're complaining about. I learned this in my 4th step (AA). People like to point fingers but not take a look at themselves. I guarantee most the low ratings are due to angry people who are either off their meds, just spiritually sick and projecting their hatred at others or just addicts who are not getting their way.

d g
1 year ago
2

They put my mom on hold and promised to call back. Does call back reach heaven?

Brenden Pierce
1 year ago
1

Horrible horrible mental health service; I'm a current client who has gotten the short end of the stick with 2 case managers/social workers in 2yrs who had me fill out applications for housing but never turned them in. Then when I tried several times to contact the clinical supervisor & make a grievance as well to change case managers I just got ignored and have been waiting almost 2 weeks for a response. Sound Mental Health (does not help anyone they only help themselves) here is a little history lesson sound mental health was formally known as (Seattle Mental Health) which anyone knows back in the day was a total nightmare. I know for myself I'm done with sound mental health. Also those 2 case managers I mentioned are named Sherry H. Volds & Bella 2 horrible horrible case managers who 1,000% dont have your interest for a better life in mind.

Kitty_ Screamz
1 year ago
1

My spouse goes here for therapy and meds and I'm just glad I didn't make the same mistake. Appointments just randomly vanish from the system sometimes, they don't answer the phones, Christopher cancelled 3 times which is particularly horrible seeing as he's the one that writes the scripts, and despite Mikaela being such a "good therapist" my spouse is still binging, not hygienic, and hurting those around them. All the 1 stars are correct.

K Forest Lisinski
2 years ago
1

Lucas Barnes
2 years ago
1

Unbelievable

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