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Compass Behavioral Center

3983 I-49 South Service Road Opelousas, LA 70570
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About Compass Behavioral Center

Compass Behavioral Center of Opelousas, Louisiana, is an 18-bed psychiatric facility. They operate within the Opelousas General Hospital and specialize in helping adults 21 and older who are struggling with either substance use disorders or co-occurring mental health conditions.

Inpatient Psychiatric Services

They offer an inpatient treatment program that gives psychiatric help and provides 24 hour care for people experiencing acute mental health issues. They provide medication management, which is supervised and helps with the administration of your medications in a safe way.

Therapy and Support

They use some common therapeutic approaches like cognitive behavioral therapy, dialectical behavior therapy, trauma therapy and group therapy to help out their clients. To top it all off they offer case management and education services to help you navigate the treatment process in the most effective way possible. I like that they also have specialized programs for vulnerable populations like seniors, veterans, LGBTQ+ individuals and those who have HIV/AIDS or traumatic brain injuries.

Detox and Telehealth

If you’re struggling with opioid addiction or alcoholism, they offer medication assisted detox as well. This can help you with withdrawal symptoms. Their telehealth services are beneficial too if you’re not able to access their clinic physically.

Deaf and Hard of Hearing Services

One of the unique features you can find here is their addiction support for individuals with hearing loss. They have communication-adapted addiction treatment if you’re deaf or hard of hearing. This includes accommodations like sign language interpreters and therapeutic communication that’s tailored to you.

Facility Overview

Bed icon 18
Number of Available Beds

Latest Reviews

Kim Chriss
3 months ago on Google
1
Our father spent exactly one week there and it was the most horrific experience for him. He has Lewy Body Dementia so routine is very important for him but the staff did not care. He was bruised and had several skin tears. Although we packed the allowed 3 changes of day clothes, 3 sets of pj s and his diabetic socks, he was in paper scrubs, which with his form of dementia, made him think he was in jail. On one of the many visit with him, we were told that he had been bathed that day, however his hair smelled awful and his scalp had new plague forming from the staff not washing his hair or if they did, they didn t use the medicate shampoo.The most overwhelming thing this facility did was change all his meds without consulting with his care team at the nursing facility where he lives nor with his neurologist. Several occasions we requested to speak with his doctor, charge nurse and caseworker to no avail. It wasn t until we saw his condition on our last visit that we demanded he be released back to the nursing facility where he lives and is taken care of extremely well.In the course of a week at Compass Senior Care, located in Opelousas General South, what progress he had recently made on new dementia meds his doctor prescribed, has been set back by weeks. He is currently 100% worse than when he was placed there by a Compass nurse that was visiting with our mom at the nursing facility where they live.A letter has been mailed to the corporate office, Opelousas General South and the state medical board! I pray no other family has to see their loved ones being treated so inhumanly by this facility.As a back story, this is not our first experience with Compass. Our mom has been in several of their in patient facilities as well as a few of their day programs. Sad to say these were not a great experiences either but mom can communicate and would tell us about her treatment and care but unfortunately dad can t.Our family are in the process of switching to another provider and we will never have to have our parents at any compass facility.By the way, I gave a report of everything I have posted here on Tuesday of this week and not one person has reached out to me.Do not trust them with your loved ones.Only reason I rated 1 star is because you can t post without picking a star rating. Otherwise I would give them a minus 10 stars!!!
ArkitektOrigins
1 year ago on Google
1
The staff kept switching the thermostat from 85 to 60 all throughout the time I was there and gave everybody a cold.While I was there one of the staff was telling people they don't get smoke break if they don't attend group.Also they kept my body wash and everything that goes in the box with it like my 10 dollar brush
Adam Hebert
3 years ago on Google
1
Just was kick out of there. I was given two little green pills and told it was cholesterol. None of the staff never heard of the person who gave it to me.She never enter it into the computer. And the staff said it didn't happen. And called me a crazy physocpath. Well I show her who was crazy. I cuss out all the nurse's on that shift and busted up a couple of walls,spit on the floor threw a cup of cool aid on the walls. Then they try to give mea shot to put me to sleep. Well they had a fight on there hands. Iam 56 with a heart condition but that did not stop this old man.
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3.6 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Allison Kidder

Co-CEO

Emily Hunter

Co-CEO

Cassie Lacombe

Chief Administrative Officer

Lisa Chachere

Chief Financial Officer

Danielle David

Chief Nursing Officer

Alayna Lee

Director of Marketing

Contact Information

Phone icon (337) 948-3011
Building icon

3983 I-49 South Service Road
Opelousas, LA 70570

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Opelousas

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Reviews of Compass Behavioral Center

2.25/5 (12 reviews)
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Reviews

5

Compass Behavioral Center is an excellent place if you are struggling with some mental health problems. The staff is probably a little rude but is because they are very disciplined and they do their work in the right way, all that they do is for the patient's benefit.

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Kim Chriss
3 months ago
1

Our father spent exactly one week there and it was the most horrific experience for him. He has Lewy Body Dementia so routine is very important for him but the staff did not care. He was bruised and had several skin tears. Although we packed the allowed 3 changes of day clothes, 3 sets of pj’s and his diabetic socks, he was in paper scrubs, which with his form of dementia, made him think he was in jail. On one of the many visit with him, we were told that he had been bathed that day, however his hair smelled awful and his scalp had new plague forming from the staff not washing his hair or if they did, they didn’t use the medicate shampoo. The most overwhelming thing this facility did was change all his meds without consulting with his care team at the nursing facility where he lives nor with his neurologist. Several occasions we requested to speak with his doctor, charge nurse and caseworker to no avail. It wasn’t until we saw his condition on our last visit that we demanded he be released back to the nursing facility where he lives and is taken care of extremely well. In the course of a week at Compass Senior Care, located in Opelousas General South, what progress he had recently made on new dementia meds his doctor prescribed, has been set back by weeks. He is currently 100% worse than when he was placed there by a Compass nurse that was visiting with our mom at the nursing facility where they live. A letter has been mailed to the corporate office, Opelousas General South and the state medical board! I pray no other family has to see their loved ones being treated so inhumanly by this facility. As a back story, this is not our first experience with Compass. Our mom has been in several of their in patient facilities as well as a few of their day programs. Sad to say these were not a great experiences either but mom can communicate and would tell us about her treatment and care but unfortunately dad can’t. Our family are in the process of switching to another provider and we will never have to have our parents at any compass facility. By the way, I gave a report of everything I have posted here on Tuesday of this week and not one person has reached out to me. Do not trust them with your loved ones. Only reason I rated 1 star is because you can’t post without picking a star rating. Otherwise I would give them a minus 10 stars!!!

Jared “Sabo” Sauble
4 months ago
1

ArkitektOrigins
1 year ago
1

The staff kept switching the thermostat from 85 to 60 all throughout the time I was there and gave everybody a cold. While I was there one of the staff was telling people they don't get smoke break if they don't attend group. Also they kept my body wash and everything that goes in the box with it like my 10 dollar brush

Adam Hebert
3 years ago
1

Just was kick out of there. I was given two little green pills and told it was cholesterol. None of the staff never heard of the person who gave it to me.She never enter it into the computer. And the staff said it didn't happen. And called me a crazy physocpath. Well I show her who was crazy. I cuss out all the nurse's on that shift and busted up a couple of walls,spit on the floor threw a cup of cool aid on the walls. Then they try to give mea shot to put me to sleep. Well they had a fight on there hands. Iam 56 with a heart condition but that did not stop this old man.

Jane Mitchell
5 years ago
1

taken there for a suicide attempt some 5 years ago or so. Wish I would have gone through it after being in that place. Had tried to cut my wrist. of course that means I'm an undesirable underbelly of society, even though they don't know or care what I've experienced. One extremely hateful nurse with long blond hair looked at my wrists and LITERALLY GOT RIGHT IN MY FACE AND SCREAMED "IS THIS THE ANSWER?" I did fill out a survey to this so-called "professional" facility. Just what kind of at I use the term loosely, (human beings) do you hire. DON'T bring anyone you care about to this. Like I learned in my medical coding course to quote their curriculum..."Health care is an industry" And I was stupid enough to believe it was about caring and healing! I left feeling thoroughly helpless and definitely victimized. Bet they won't print this! I only put one star because they would not let me post this without doing so!

Renee Bernard
6 years ago
5

Great place to come to

Response from the ownerInvalid relative date format:
Thank you for your feedback! We are happy to hear about positive experiences!<br><br>Administration
Jody Veillon
6 years ago
1

Horrible place! Could not even leave a message for my family member! I am a counselor. Extremely unprofessional!!! I would rate them ZERO if that was possible! Very rude staff!!!!

Response from the ownerInvalid relative date format:
Dear Jody,<br><br>Thank you for contacting us.  We at Compass Health are sorry to hear of any negative experiences encountered, as we strive each and every day to provide Quality Patient Care to our clients.  I would like to encourage you or anyone with a concern regarding patient care to reach out and contact our administrator at Compass Behavioral Center of Opelousas at 337-943-5557 or administration at our home office, 337-788-3330.  We will also consult the local administrator on the matter. This will allow us the opportunity to fully investigate any matter and ensure Quality Outcomes for the individuals we serve.  We look forward to speaking with you.<br><br>Thanks,<br>Compass Health Administration
Kelly Broussard
7 years ago
5

Cierra
7 years ago
4

Darlene Bergeron Hudson
7 years ago
1

I had doors push closed on me, by two nurses, I knock on nurses window,they ignore you,a nurse woke me up yelling at my 85 years old room mate,with walker,at 8:28pm, to go to bed.

Response from the ownerInvalid relative date format:
Dear Darlene,<br><br>Thank you for contacting us. We at Compass Behavioral Center of Opelousas are sorry to hear of any negative experiences encountered, as we strive each and every day to provide Quality Patient Care to our clients. I would like to encourage you or anyone with a concern regarding patient care to reach out and contact me at 337-948-2334. This will allow us the opportunity to fully investigate the matter and ensure Quality Outcomes for the individuals we serve. We look forward to speaking with you.<br><br>Thank you,<br>Remi S.<br>Program Administrator
Lisa Deshotel
9 years ago
1

My Dad committed suicied in this place ! He was admitted for Major(severe) Depression! His first nursing care plan was to prevent from harm . He also had a very clear plan and they were aware upon admit! The nurse assessed him on a very poor devised assessment sheet! She rated him minimum and never notified the Doctor!! Despite what she said in court! Just hope they live comfortably with this since the jury had no idea what really happened! So please don't let this happen to your family member! The nurse was B Thomassee. Not sure if she still works there! Be careful

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