Cooley Dickinson Hospital is located in Northampton, Massachusetts. The hospital provides multiple services, including emergency services. The hospital accepts Medicare, Medicaid, and most major health insurance. There are inpatient and outpatient treatment programs for individuals with substance use disorders and co-occurring mental health disorders. The drug treatment programs are for adults 18 and over and include medically assisted detox.
The treatment team uses an integrated care model that treats substance use and mental health simultaneously. They have an art therapy program and a sensory room that you can interact with. I saw that patients have frequently praised the attentive and compassionate staff and noted the behavioral healthcare’s supportive and quick response during crisis moments
The team is inclusive, and I notice they welcome a diverse clientele, including those in the LGBTQ+ community. The clinicians support not only the patient, but also their loved ones and families with addiction and mental health education and counseling.
The hospital is only a short drive from the vibrant downtown area. It’s also close to the Norwottuck Rail Trail and the Connecticut River. Many nearby outdoor environments offer natural views and tranquility conducive to healing.
The hospital is modern, and the behavioral health department was recently renovated. There are comfortable rooms, and the environment was designed to be supportive and provide privacy and safety. Check out the weighted blankets, aroma therapy, and darkened rooms.
The team focuses on holistic recovery, integrating social support, mental wellness, and physical health. They’re committed to culturally competent treatment in a stigma free environment. If you need outpatient care, they have additional services on Atwood Drive.
Clinicians collaborate across all specialties to provide the most beneficial treatment for each client’s unique situation. This hospital offers the comprehensive treatment services necessary to begin your path to healing and sobriety.
Our Methodology
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Private Setting Interim President & COO
Senior Director of Human Resources
Chief Development Officer
CFO
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 5595
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Cooley Dickinson Hospital.
30 Locust Street
Northampton, MA 01060
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Doctors look like they have no idea what they are doing! I was in pain and told a nurse, and she left the room to get me some medicine and took forever! I felt like I was going to die!
Friend came here with dental concerns. ER staff seemed to be dismissive of concerns and sent them on their way. Whoever trained or hired these ER nurses needs to be reevaluated themselves as they don't seem to grasp the severity of dental issues in proximity to the human brain and all yhe complications that can arise from such conditions. Thanks a lot, to nobody, for ensuring proper procedures or care was taken. I don't understand why mean girls/ bullies go into the healthcare profession if they're just going to ignore patients and cause longterm problems.
I rarely leave negative reviews, but after my experience at Cooley Dickinson Hospital's Emergency Department, I feel it's important to share what happened. I arrived with a 103°F fever, elevated heart rate, severe dehydration, extreme fatigue, dizziness, cold sweats, and noticeable paleness, etc. I could barely regulate my body temperature, speak, or swallow my own saliva due to severely swollen lymph nodes. I was constantly spitting because swallowing was nearly impossible. The nurse who initially took my vitals was very kind, which I appreciated. However, despite the severity of my symptoms, I was sent back to the waiting room!? I was tested for pneumonia, mono, strep, and COVID-19, all of which came back negative. A chest X-ray was also negative. The only medication I received was Motrin, which helped break my fever but did little for my other symptoms. My boyfriend repeatedly advocated for me, questioning why I wasn't receiving IV fluids when I was clearly dehydrated and unable to swallow. Unfortunately, I never received them, nor were we given a clear explanation. Without a definitive diagnosis, I was told they would treat my condition as strep throat despite the negative result. I was prescribed medication that wouldn't be available until 11AM the following morning. I was essentially discharged in nearly the same condition I arrived in. What upset me further was how I was treated after discharge. I was resting in a room with four reclining chairs, three of which were empty. Within five minutes if not LESS, a staff member returned, asked if we were waiting for a ride, and told us to leave and wait in the waiting room. I understand hospitals need to accommodate other patients, but I was still severely ill, dizzy, exhausted, and unable to swallow. I was expected to be patient throughout the entire process, yet that same patience couldn't be extended to me for a few additional minutes. I found that incredibly inconsiderate. Unfortunately, my condition worsened SIGNIFICANTLY overnight. I had to seek emergency care at another hospital near Boston, where I arrived looking almost unrecognizable. My normally caramel-brown complexion had become extremely pale with bluish-purple discoloration. I could barely speak, was still dehydrated, and couldn't swallow my own saliva. The difference in care was remarkable. The Boston hospital (which I won't specify as to which) performed similar testing, ordered a CT scan of my throat, and provided IV fluids and medications to address my symptoms. I left feeling approximately 90% better. I understand that not every illness has an immediate diagnosis, but my frustration is with the lack of attention to my symptoms and overall well-being. I wasn't expecting a miracle, just compassionate care, clear communication, and appropriate treatment. Looking back, I felt my care at Cooley was handled more out of convenience than genuine concern for my condition. It wasn't until I received proper attention elsewhere that I fully realized how disappointing this experience had been. I would not return or recommend this emergency department based on my experience. Patients deserve to feel heard, respected, and cared for, especially when they're at their most vulnerable. Unfortunately, that was not my experience at Cooley Dickinson.
My wife had to go to the ER Sunday 10/25 with extremely high blood pressure and light headed-ness which she was describing as dizziness. She recently had open heart surgery so that was very concerning. We got there approx. 12:45 and were admitted immediately as there was no one waiting ahead of us. After an initial screening by the ER nurse she was seen by the er doctor at approx 1:15. He was exceptional. Thoughtful, thorough and asked many clarifying questions that made important distinctions. She wasn't really experiencing dizziness which is an important distinction. She was given an ekg, cat scan, fluids and blood tests. This all took approx 2 hours. The doctor returned approx.2 hours later after getting all the results and ruled out the most serious possibilities. He said he would have someone taker her vitals while standing and give her another bag of fluids. When that was finished someone would take her vitals while standing again and if she could tolerate that without symptoms she could be released. This is where we began to lose our patience. No one returned for several hours. There was a shift change and we were not very nice to the new nurse and also the doc. But after sitting for 8 hours in the room I decided to go outside for a walk and as I passed through the waiting room I understood why. It was chock full. There was also a code blue at some point during our last wait for care. I am sincerely sorry for the impatience we showed at the end of our stay. It wasn't warranted certainly based on the quality and level of care we DID receive. I hope someone at CD monitors reviews and can give the ER staff our sincere apology and expression of appreciation.
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Written By: Susan Bertram
BA
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