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Cooley Dickinson Hospital

22 Atwood Drive Northampton, MA 01060
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Cooley Dickinson Hospital - Behavioral Health MA 1060

About Cooley Dickinson Hospital

Cooley Dickinson Hospital, located in Northampton, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Cooley Dickinson Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Cooley Dickinson Hospital has received accreditations from The Joint Commission and SAMHSA.

Latest Reviews

Joseph Lacaprucia
2 months ago on Google
1
I don t recommend bringing your kids here my son fell down and hurt his arm nothing was broken but my wife and I rushed him to the emergency room as fast as we could. While we was there for hours they took it upon themselves to file a 51 an against us claiming abuse. Which is a pretty serious allegation. Dcf showed up and did there investigation and even told us to never go to there hospital again. I should not be scared to take my children to the hospital when they get hurt. Looking into suing them for there false allegations and defamation of character
Sophie Morawski
2 months ago on Google
1
I've had multiple immediate family members who would have died at this hospital if not for being transferred and/or getting a second opinion elsewhere. I am not sure if they are negligent or simply understaffed, but just recently my mother with a history of heart failure went to their ER with extremely high blood pressure. They sent her home with that blood pressure without treating her whatsoever. Now she is being admitted at a different ER. Only send your family here if you don't care about them.
Wanda Xxxx
2 months ago on Google
1
Giving 1 star, because some of the staff have been very nice. When my mother was in the ER I made a decision about her care based on information provided at the time. Family decided for comfort care as we were told she would be admitted for it. On less than 24 hoy they decided to transfer her to another facility for hospice. If I had known she was going to be transferred in less than 24 hours to places with low quality of care ( choices offered) my decision will had been different.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Debra H. Rogers, MSM

Interim President & COO

Emily Davis

Senior Director of Human Resources

Diane Dukette

Chief Development Officer

Laurie Lamoureux

CFO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 5595

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (413) 584-4547
Building icon

22 Atwood Drive
Northampton, MA 01060

Rehab in Cities Near Northampton

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Reviews of Cooley Dickinson Hospital

2.79/5 (101 reviews)
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Reviews

1.5

Doctors look like they have no idea what they are doing! I was in pain and told a nurse, and she left the room to get me some medicine and took forever! I felt like I was going to die!

Reviewed on 12/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (100 reviews)
David Horton
2 weeks ago
1

Even when in-network you should avoid getting testing at the Cooley Lab if you have a high deductible health plan. This hospital literally charges 10x more than all surrounding hospitals and outside labs.

Arthur W Zernis Jr (Art)
3 weeks ago
1

The ED at Cooley Dickinson is the worst. The care I received there was pure garbage. The doctors are total perks and I feel sorry for the staff that work under them. One time I went there with my wife. I had and still have a wound on my foot. I started to bleed really bad. We were begging the staff to help and only my wife would help me. Another time I went there for excriutiating pain in my right hip. I had been told a few years before that that my hip joint was down to bone over bone. A time after that they said it was all bloody inside. This time they denied that there was even a problem with the joint in my hip. The doctors said it was arthritis. They discharged me as a result. I wouldn't recommend that ED to my worst enemy. If you are lucky enough and sick enough to get past the ED and get sent upstairs it is a different story. I was on North 3 for three months around a year ago. I was treated well on that floor. A time after that I was on West 5. I fell twice in one night while on that unit. They didn't even examine me. I fell and hurt my left hip and hit my head on the floor. To this day I have a big bulge sticking out where my hip is. That was neglect. They sent me from West 5 down to North 3. They found out that my blood pressure was dropping when I sat up or stood up. I was discharged from there without them finding out what caused it.

Jeryliz Montanez
1 month ago
5

I had an excellent experience in the ER. Despite reading some mixed reviews online, I was genuinely impressed by the level of care I received. The staff were kind, attentive, and incredibly organized—everyone communicated clearly and worked together seamlessly. They made a difficult day feel manageable through their compassion and professionalism. I’m truly grateful for how I was treated and would absolutely return again if I needed emergency care. Thank you to the entire ER team for going above and beyond.

Timothy Flynn
1 month ago
2

Had a stress test with irregular ekg. Got scheduled one week later for a nuclear stress test. Again an irregular ekg and got those results on patient portal right away. As for the radiology was told I would have results in the afternoon. Never got them. Called in the morning. Was told to give them another 48 hours to read it. Seriously, I have two irregular stress tests and radiology is treating this like a sprained ankle. I should have had the second stress the nuclear test scheduled at Baystate. Only reason two star is the staff and techs were great in nuclear medicine I was treated very very well. This is a review of the radiologist and hospital. Really cannot believe I am waiting for radiology before my appointment with Baystate cath lab. Another thing I learned DO NOT schedule your cath lab with Cooley. They are DIAGNOSTIC ONLY! They cannot put a stent in. Do you end up having to go to Baystate anyway. Bottom line if you’re have a non nuclear stress Cooley is fine and the staff top notch really helpful. However, if you have to follow up with a nuclear stress test go straight to Baystate for the nuclear stress test.

Ashley
1 month ago
1

If I could give a zero I would I went to the ER last night by ambulance and was in the waiting room for about 5 minutes and then I went in the back I waited for 3 hours I had a seizure my blood pressure was 190 over 120 they told me another 4 to 5 hours to see a doctor. I up and laughed as I was walking out the nurses that were all rude all ended up talking shit about me. I don't recommend anyone to go to this hospital especially at night quote" the short staff and so were some of the doctor's. What's the point of building a new er if this one sucks and you guys are understaffed

Joseph Lacaprucia
2 months ago
1

I don’t recommend bringing your kids here my son fell down and hurt his arm nothing was broken but my wife and I rushed him to the emergency room as fast as we could. While we was there for hours they took it upon themselves to file a 51 an against us claiming abuse. Which is a pretty serious allegation. Dcf showed up and did there investigation and even told us to never go to there hospital again. I should not be scared to take my children to the hospital when they get hurt. Looking into suing them for there false allegations and defamation of character

Sophie Morawski
2 months ago
1

I've had multiple immediate family members who would have died at this hospital if not for being transferred and/or getting a second opinion elsewhere. I am not sure if they are negligent or simply understaffed, but just recently my mother with a history of heart failure went to their ER with extremely high blood pressure. They sent her home with that blood pressure without treating her whatsoever. Now she is being admitted at a different ER. Only send your family here if you don't care about them.

Wanda Xxxx
3 months ago
1

Giving 1 star, because some of the staff have been very nice. When my mother was in the ER I made a decision about her care based on information provided at the time. Family decided for comfort care as we were told she would be admitted for it. On less than 24 hoy they decided to transfer her to another facility for hospice. If I had known she was going to be transferred in less than 24 hours to places with low quality of care ( choices offered) my decision will had been different.

Brian P
3 months ago
3

Staff is great. Wait times are unacceptable for pretty much every department.

Stacey B
3 months ago
1

7 hours to get the brush off. Watched a phlebotomist physically intimidate an old man. Trash.

stewart Parsons
3 months ago
1

I have been waiting months for a call back. When I call they keep saying that they will call me back and don't. This place is going out of business or something.

Heidi Mayhew
3 months ago
1

Absolutely horrible...the reception at the er is rude and the hospital is never going to finish the repairs because it's poor ...DON'T RECOMMEND GOING THERE...I walked out

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