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Cypress Creek Hospital

17750 Cali Drive Houston, TX 77090
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Cypress Creek Hospital TX 77090

About Cypress Creek Hospital

Cypress Creek Hospital is a licensed and accredited inpatient and outpatient behavioral health center in Houston, Texas. They offer adolescent and adult programs for substance use disorder and mental health, including dual diagnosis.

They accept most insurance plans, including TRICARE, Medicaid and Medicare. If you don’t have insurance, they’ll help you find other funding resources.

If you have an adolescent experiencing issues with substance abuse, they offer a special track for teens. There’s a highly structured inpatient program that focuses on crisis intervention. They have a full assessment and medication stabilization. There’s also a day treatment option for teens stable enough to be home at night but need more daytime structure.

The programs feature addiction education, individual and family therapy, and group therapy. You’ll also get parent education and a support group.

The adult program is for those 18 and older and offers an intensive care unit for those who need crisis intervention. You’ll also have the option of an inpatient or outpatient program, and there’s a program for those with a dual diagnosis, such as substance use disorder and depression or schizophrenia. Electroconvulsive therapy is also available if your depression is severe and not responsive to other treatments.

Some former patients offered that the inpatient program may be understaffed and communication may also be an issue. Others had a better experience.

Facility Overview

Bed icon 128
Number of Available Beds

Latest Reviews

Kelly Campbell
2 months ago on Google
1
Total waste of time and insurance money. My mental health was never addressed. Placed with people who were way beyond any help. Great way to spend tune with true Crazy people.
Response from the owner2 months ago
Thank you for the review, Kelly. We would like to work with you directly about your feedback. Could you please visit us at http://www.cypresscreekhospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Luz Mercedes Acosta
2 months ago on Google
1
I was admitted to this facility on March 11, and I'm writing this review to warn others about the distressing and humiliating experience I endured. The reality of this place is vastly different from the image portrayed on their website.Patients, including myself, faced constant miscommunication, lack of essential information provided to both patients and their families, and threats of revoking family visitation rights if we dared to voice concerns or assert our basic rights. The environment is restrictive, isolating, and offers minimal therapeutic activities beyond basic coloring and generic group sessions that felt completely detached from patients' real experiencesOnce admitted, nurses treated patients with disrespect, condescension, and an evident sense of power imbalance. Sleep was nearly impossible with intrusive flashlight checks every 15 minutes throughout the night. The food provided was not only unhealthy but also disregarded critical dietary needs. Despite discussing necessary dietary accommodations due to my chronic illness, no changes were implemented, which exacerbated my health issues significantly.Basic hygiene needs were neglected, with no access to proper hot water for showers (the toiletry that they provided has terrible quality). During one-on-one sessions with nurses, I was explicitly discouraged from expressing genuine emotions like crying, under the implicit threat that doing so could prolong my stay. Assessments from the psychiatrist was very superficial, without any understanding of my needs.The admission process itself was cold and uninformative. Staff members at the front desk, particularly a very rude woman and an employee named Connor, treated me dismissively. Connor pressured me into signing papers for an involuntary stay, insinuating that resistance or questions would cause "problems" with the doctors and result in a longer stay.This institution, supposedly a private facility dedicated to patient care, is driven solely by profit, often at the cost of misdiagnosing and further traumatizing vulnerable individuals. My autonomy, dignity, and fundamental rights were stripped away, leaving me and other patients more vulnerable and emotionally scarred than before our admission. The trauma from this experience still haunts me, causing nightmares and lasting emotional distress.I know the staff will attempt to justify their actions by stating that they have protocols to follow and specific patients they must closely monitor. However, the clear issue here is the significant lack of resources and, importantly, the absence of a comprehensive, humane, and compassionate behavioral health program tailored to the severity of each patient's illness. This institution, supposedly a private facility dedicated to patient care, is driven solely by profit, often at the expense of mismanaged resources and patient dignity, significantly exacerbating the issues they claim to address.I share my experience hoping to hold this manipulative staff accountable for the psychological harm inflicted upon patients and their families. My heart breaks for those who cannot speak out. Shame on this facility for perpetuating such abuse under the guise of mental health care.
Response from the owner1 month ago
Hi, Luz. Thank you your review and for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.cypresscreekhospital.com/contact-us/. We hope to hear from you soon.
Captain Chaos
2 months ago on Google
5
I was in for 10 days due to a severe depressive crisis. I didn't know what to expect but the care was exceptional and the nurses and techs went above and beyond in providing care both at the hospital and outpatient.
Response from the owner1 month ago
We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Emphasis is placed on skill building and development. This task-oriented program is our least restrictive level of care. Day and Evening programs to choose from.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Electroconvulsive Therapy (ECT) is a procedure in which a small amount of electrical current is sent to the brain. This current induces a seizure that affects the entire brain, including the parts that control mood, appetite and sleep. ECT is an extremely effective form of treatment. It is often safer than no treatment at all.

Mental health and substance abuse issues affect every person in the family. That is one reason they take treatment seriously. They believe that family involvement is not only critical but a necessary part of the treatment process. Due to their commitment to the family, they offer family sessions with a licensed therapist and ongoing support groups open to families.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Ajinder Dhatt, MD

Medical Director

Athi P. Venkatesh, MD

Psychiatrist

Larry Flowers, MD

Psychiatrists

Hilary Akpudo, MD

Psychiatrist

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (281) 586-7600
Building icon

17750 Cali Drive
Houston TX, 77090

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Houston

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Reviews of Cypress Creek Hospital

2.49/5 (101 reviews)
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Reviews

1

I was a patient there in late January 2009. I self admitted and went directly to a gentleman who was responsible for removing all my personal possessions. I had $500.00 in my wallet. he put it in a sealed plastic bag that had his initials and my initials with date and $500 . ... Read More

Reviewed on 6/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (100 reviews)
Kai Black
2 weeks ago
2

I was forced to come here when I was 17 back in 2020. it was okay, but I was a picky eater so that wasn't fun. plus my aunt bullied me during family therapy and I was stuck in there another week, during my son's first thanksgiving. the therapist I had in there was the best person there. but this is all 2020, so idk how that all is now.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://www.cypresscreekhospital.com/contact-us/. We hope to hear from you soon.
Brenda Mathis
1 month ago
4

Very easy to communicate with overall. I am fortunate to have Guardianship of my LO to be able to advocate for him.

Response from the ownerInvalid relative date format:
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
Bee Bee
1 month ago
5

Best hospital you could possibly go too!The staff is fantastic,and I personally had a terrific experience along with some very awesome patients!This place has helped me grow up,and now I feel like the intelligent hard working good loving guy that I am;I also feel better mentally,physically,spiritually,and financially!Everything I came here to accomplish,I accomplished,between,my grief of parents,ADHD,anxiety,pain management,as well as medication management!Granted with that,the doctors,nurses,therapist,and techs are all truly gifted!Plus Dr.Venkentesh is the best Doctor ever!Dr.V is truly talented,for he’s helped me heal in every way!Last,but not least,I love my Charge Nurse Aline,and she is beyond perfect!Thank you for helping me heal Cypress Creek Hospital! - Billy B

Response from the ownerInvalid relative date format:
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
emily espino
1 month ago
3

Was admitted here april15-22nd of 2025 Staff does speak foul language and food isn't good. They also can move you or put you anywhere they want and not advised with who you'd be with or what they done. I had change unit cause male harassing me join a serial killer show and go after those ppl and definitely mixing males with females not okay ... I moved female only unit cause harassment and polyenthesizing and some ppl in that place hve issues dia,CIA,police and legal and higher definetly dont feel safe when they put you unit mix men with women Other than that very precaution and ok service

Response from the ownerInvalid relative date format:
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.cypresscreekhospital.com/contact-us/. Thank you again.
LaShawn Watson
2 months ago
5

I truly love this place. The people are so warm and welcome. Brittany is our absolute favorite. Her smile makes you feel safe. I enrolled my child in IOP and we had no idea what to expect but Brittany was the first one we met and she was amazing. It's hard to admit your kid or even you may need help but talking with her made us feel like we were normal people that just needed a helping hand. We met Ms. Anna over the group therapy and it felt like we were talking to family. As my child attended the group therapy, she was so happy, something I hadn't seen in a while. She brought home her homework and packets they worked on. She also educated me on some things that I realize I could work on too. They fed my kid dinner, they do processing and I look forward to everyday my child comes to get in the car. Ms. Daisy the intake nurse is so real. She makes me feel happy. Everyone is on the same wave length, believes in our kids and educates them. I am forever grateful for this center. Ms. Brittany, we appreciate you for getting us started and staying by our side.

Response from the ownerInvalid relative date format:
Hi, LaShawn. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/CypressCreekHospital. Thank you again for sharing your thoughtful comments with us.
Kelly Campbell
2 months ago
1

Total waste of time and insurance money. My mental health was never addressed. Placed with people who were way beyond any help. Great way to spend tune with true Crazy people.

Response from the ownerInvalid relative date format:
Thank you for the review, Kelly. We would like to work with you directly about your feedback. Could you please visit us at http://www.cypresscreekhospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Jesse Sandoval
2 months ago
1

This place is the worst. My son was attacked in the place. Won’t let me take him out. One of the nurse was being all buddy buddy with one of the parents of one of the two kids that attacked my son. On top of that. Learning he’s being refused treatment because of his race. I’ll be filing complaints with who ever I can. This nurse and doctor that is on top hurting people. Don’t come here. They won’t help you or return your calls. Give you the runaround and won’t treat your medical needs properly.

Response from the ownerInvalid relative date format:
Hi, Jesse. Thank you for taking the time to review us. Please visit http://www.cypresscreekhospital.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Destiny Sheppard
2 months ago
1

I was admitted to this hospital on 03/11/25 this is beyond the worst hospital I’ve been too , the whole stay was nothing but aggressive females , I was admitted for a SA and every hour there was codes after codes girls fighting all day , had to do separate group therapy’s I tried to remove myself from a situation that was going on ( a code was called ) and I ended up getting restrained and placed on unit restriction when the situation had nothing to do with me ( two girls fighting during a group therapy that prior I said I did not want to attend) because of the incidents that were occurring I am now so traumatized from this hospital and not to mention my doctor ( Dr Swain ) Re prescribed me a medication I was on years ago a low dose that did not work for me. This hospital is money greedy and the nurses and techs are all burnt out and careless for the patients needs, very unorganized my belongings were stolen my room had mold in the ceiling, my sink was moldy , toilet was all rusted, bugs coming out of my sink and shower.. it was disgusting and a filthy place please do not check ur loved ones into this hospital it is complete misery .

Response from the ownerInvalid relative date format:
Hi, Destiny. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.cypresscreekhospital.com/contact-us/. We hope to hear from you soon.
Luz Mercedes Acosta
2 months ago
1

I was admitted to this facility on March 11, and I'm writing this review to warn others about the distressing and humiliating experience I endured. The reality of this place is vastly different from the image portrayed on their website. Patients, including myself, faced constant miscommunication, lack of essential information provided to both patients and their families, and threats of revoking family visitation rights if we dared to voice concerns or assert our basic rights. The environment is restrictive, isolating, and offers minimal therapeutic activities beyond basic coloring and generic group sessions that felt completely detached from patients' real experiences Once admitted, nurses treated patients with disrespect, condescension, and an evident sense of power imbalance. Sleep was nearly impossible with intrusive flashlight checks every 15 minutes throughout the night. The food provided was not only unhealthy but also disregarded critical dietary needs. Despite discussing necessary dietary accommodations due to my chronic illness, no changes were implemented, which exacerbated my health issues significantly. Basic hygiene needs were neglected, with no access to proper hot water for showers (the toiletry that they provided has terrible quality). During one-on-one sessions with nurses, I was explicitly discouraged from expressing genuine emotions like crying, under the implicit threat that doing so could prolong my stay. Assessments from the psychiatrist was very superficial, without any understanding of my needs. The admission process itself was cold and uninformative. Staff members at the front desk, particularly a very rude woman and an employee named Connor, treated me dismissively. Connor pressured me into signing papers for an involuntary stay, insinuating that resistance or questions would cause "problems" with the doctors and result in a longer stay. This institution, supposedly a private facility dedicated to patient care, is driven solely by profit, often at the cost of misdiagnosing and further traumatizing vulnerable individuals. My autonomy, dignity, and fundamental rights were stripped away, leaving me and other patients more vulnerable and emotionally scarred than before our admission. The trauma from this experience still haunts me, causing nightmares and lasting emotional distress. I know the staff will attempt to justify their actions by stating that they have protocols to follow and specific patients they must closely monitor. However, the clear issue here is the significant lack of resources and, importantly, the absence of a comprehensive, humane, and compassionate behavioral health program tailored to the severity of each patient's illness. This institution, supposedly a private facility dedicated to patient care, is driven solely by profit, often at the expense of mismanaged resources and patient dignity, significantly exacerbating the issues they claim to address. I share my experience hoping to hold this manipulative staff accountable for the psychological harm inflicted upon patients and their families. My heart breaks for those who cannot speak out. Shame on this facility for perpetuating such abuse under the guise of mental health care.

Response from the ownerInvalid relative date format:
Hi, Luz. Thank you your review and for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.cypresscreekhospital.com/contact-us/. We hope to hear from you soon.
Captain Chaos
2 months ago
5

I was in for 10 days due to a severe depressive crisis. I didn't know what to expect but the care was exceptional and the nurses and techs went above and beyond in providing care both at the hospital and outpatient.

Response from the ownerInvalid relative date format:
We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Noah Hosea
2 months ago
5

I miss the connections and people I met here. Much love to the staff and beautiful souls I met. I hope to visit sometime to give my appreciation and gratitude once again.

Response from the ownerInvalid relative date format:
Hi, Noah. Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you are doing well. Take care!
Pinky Dangerous
3 months ago
1

I had a nurse bite me n scrap my foot in a door. I had no medical assistance. They locked me in a small room n watched me like I was a zoo animal and laughed. All the chairs were covered in poop.i went there voluntarily n they wouldn’t let me leave afterward. You have to ask for water. The food was terrible. When we could go outside. It was in a small cage. They act like we aren’t humans. N I am indeed planning on suing. It’s been two to three years. But I remember everything very clear. I have ptsd till this day. It made me worse not better

Response from the ownerInvalid relative date format:
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.cypresscreekhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
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