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Discovery Point Retreat
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Top 10 Rehab In Waxahachie
About Dallas Behavioral Healthcare Hospital
Their Adult Services program provides a range of treatment options if you’re experiencing struggles such as mood disorders, struggles with substance use, self-harm, and other behavioral health concerns. The inpatient care program utilizes a holistic approach to care including art and music therapy, education services, and evidence-based practices.
Meanwhile, the children’s program and geriatric services program are designed to meet the unique needs of the populations they serve. Adolescents are supported in a positive environment through both inpatient and outpatient care, learning key skills for recovery. Seniors age 55 and older will also find specialized care to meet their unique needs.
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Latest Reviews
My experience at Dallas Behavioral Health Hospital was honestly one of the most frustrating and disappointing times of my life. From the moment I was admitted, I felt like most of the staff didn’t actually care about the patients’ well-being. Many of them were rude, dismissive, and lacked empathy. It often felt like we were being treated more like a burden than people who came here for help and healing.
One night, a staff member even brought in her own fan, set it up in the common room, and got comfortable while everyone else was asleep. It was unprofessional and unsettling — especially in a place where patients are supposed to feel safe and monitored. That kind of behavior made it hard to trust the staff or feel supported.
The doctor also tried to keep me hospitalized for 11 days, even though the usual stay for my situation is typically between 7–10 days. I was doing everything I was supposed to — going to groups, taking my medications, and participating — but I still felt like my progress was being ignored and my discharge was being unnecessarily delayed. It felt like no one was really listening to me or considering how I was actually doing.
That said, I do want to mention that there were a few staff members who stood out in a positive way. Kennard and Jarvis were always kind, respectful, and treated patients like actual human beings. Some of the nurses were also caring and tried their best to make things easier, even when the rest of the environment felt cold and disorganized. And I can’t say enough about Karmen, the therapist — she was absolutely amazing. She genuinely listened, showed compassion, and made a real effort to help me and others work through what we were going through. She was one of the only people there who made me feel truly seen and understood.
Overall, while there were a few good people working there, my overall experience was deeply negative. The lack of professionalism, compassion, and proper communication made a hard time in my life even harder. I really hope this hospital takes these kinds of experiences seriously and makes changes so that future patients are treated with more respect, empathy, and care.
Hated my experience here awhile ago. No respect, no actual care for patients, even the doctor wasn’t surprised I wanted to leave bc of the staff
Yesterday my child was accepted as a patient. We needed immediate assistance and he was taken in inpatient very quickly. We needed it and they did it. Greatness. The lady and gentleman in intake very professional and friendly. Since then ive been called 5 times and asked for my patient number and I was never given one. I was never given any paper work at all. Also a nurse called me saying the doctor wanted to add a medication to his regiment. When I was trying to explain to the nurse that he was just taken off that medication 2 weeks prior and the doctor might not be aware and I wanted to check first and make sure he was aware before I just added it back I was told I will Say you refused then. Tried to say im not refusing just want to make sure the doctor knows he was taken off that medicine and if he says, I know he was I want to add it back, then that's great. Thats what I wanted to say. Instead I got hold on, your talking to fast ( yes I am a fast talker), do you want to add the medicine or not, I have other people calling ill just put you on hold. At one point when she was answering the other line I was disconnected. So I called back went through all the transfers got her back on the line and was like okay let me explain. She said I have other parents calling you can go on hold or hurry up. First it was slow down then it was hurry up other people are calling. So I guess making sure a patients medications are correct arent important? Why cant I be given a chance to speak? I get you guys are busy. Yesterday "intake" day was a rough day for my family. Parents and guardians are going through stuff to. I get it yall are busy. But a little empathy and understanding can go a long way.I was able to call back again and get my child's case worker on the phone and she was able to straighten things out. So so far day 2 I have seen many ups and positives and a couple downs. Also that's all from the outside looking in im not the patient.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.6 / 10
Gallery
Accepted Insurance
Managed Health Network (MHN)
Cenpatico
First Care
HealthFirst
Scott & White Health Plan
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient
Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.
Outpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
Intensive Outpatient
Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.
Partial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
Aftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
Peer support is an important aspect of group therapy sessions for drug and alcohol addiction. As you and your peers share stories and encourage each other, it fosters a sense of community and belonging that helps you process your feelings and reduces the sense of isolation that is associated with addiction.
Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.
The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.
Staff & Accreditations
Staff
Matthew Matusiak, DHSc, FRSPH(UK), MT(ASCP)
Chief Executive Officer
Muhammad Haqqani, MD, FAPA
Chief Medical Officer
Brittney Hicks, LMSW
Director of Clinical Services, Inpatient & Outpatient Services
Marlise Curlee, DNP, RN, CLNC
Chief Nursing Officer
Nabil Zaiour, MSA
Chief Financial Officer
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
800 Kirnwood Dr
Desoto, TX 75115
Get Help Now - 214-390-3921
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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD
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