Endeavor Health Glenbrook Hospital is located on Pfingsten Road in Glenview, Illinois. The hospital is a Level II Trauma and Primary Stroke Center. The hospital has deep connections in the community and has awarded millions of dollars to local organizations for the advancement of health and well being through their Community Investment Fund (CIF).
They do not currently offer behavioral health and substance use disorder (SUD) services. However, the treatment team can refer clients to their affiliate for addiction and mental health treatment.
One of the nice things about this hospital is the patient advocate program. Their patient advocate can help you navigate the system based on your healthcare needs. If you have a complex medical plan of care, they can connect you with the right services.
Although Glenbrook doesn’t offer SUD services, you can be referred to the Doreen E. Chapman Center only 10 miles from Glenbrook Hospital where they offer comprehensive SUD treatment. For treatment options you can choose between a family program, a partial hospitalization program (PHP) and an intensive outpatient program (IOP).
The PHP meets five days per week and includes withdrawal management and monitoring if appropriate. The IOP offers up to 15 hours of treatment per week and is tailored to your needs. Both the IOP and PHP include therapy in individual and group formats.
Our Methodology
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Outpatient 
Inpatient 
Intensive Outpatient 
Aftercare Support 
Intervention Services 
Partial Hospitalization Program 
Medically Assisted Detox The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. The Family Program includes private and multi-family sessions, to support family members throughout the treatment and recovery process.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Private Rooms 
Gym 
Recreation Room 
President & CEO
CIO
CLO & Corporate Secretary
President of Evanston Hospital & NorthShore Hospitals
Chief Growth Officer
President of Elmhurst Hospital
President of Highland Park Hospital & NorthShore Chief Nursing Officer
President of Specialty Care & Endeavor Health Medical Group
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
2100 Pfingsten Rd
Glenview, IL 60026
Sponsored Helpline
One of the best services I've ever had. Staff and doctors are friendly and always willing to help and give the best service. Pet therapy is THE BEST. Thank you all for the support.
What the hell is going on with Endeavor Health? Doctors are bailing. We have been with NCH for several years and now can’t find primary care, ours have gone, to save our lives. This seems to be a trend with ALL the hospitals in our area. Reading 7 to 10 hours in ER? Better to go to a veterinarian! I wonder if primary care is still available. No matter what the problem, we’ve been referred to a specialist! Di$custing!
Our family had a horrible experience at Glenbrook with my elderly mother-in-law. Perforation of her heart was caused by an interventional cardiologist, Dr. Row, during elective, standard pacemaker placement. Subsequently, the hospital failed to recognize the complication in a timely manner leading to subsequent deterioration in her health. Moreover, they discharged her home prematurely, failing to treat her pleural effusion, resulting in another unplanned readmission. Needless to say, she was readmitted on several occasions, and pushed out of the hospital each time despite being very weak and quite ill. The staff in the hospital is very callous and uncaring, and managed to threaten an elderly person, who by the way has full insurance coverage(standard Medicare and BCBS supplemental), with financial consequences, and having to pay for her hospital stay. The behavior caused severe undue emotional distress, and further deterioration of her condition. I am strongly considering reporting this institution to CMS and state professional review board.
Sitting in the ER for over three hours and still haven't been seen. They have a nurse running around the waiting room taking patient vitals... If I had to guess, someone died in the waiting room and this was there brilliant plan to correct a deficiency. TERRIBLE!!! UPDATE... Still in the waiting room. 5.5 hours now and someone sitting at home has the audacity to respond with the same scripted response they give to everyone. Perhaps since they reported it to the ED, someone will be out shortly to check on us and get us in. UPDATE... 8 HOURS AND COUNTING. STILL HAVEN'T BEEN SEEN. NO MORE FAKE APOLOGIES?!?! UPDATE... STILL in the waiting room. 10 hours now. But never you fear we're next. Update... So we really were next. After 10 miserable hours in the waiting room, I must say that the staff inside the ER itself seems very knowledgeable and kind. They actually listen which is a lost art in medicine in today's world. Was it worth the 10-hour wait? That remains to be seen but for now I'm pleasantly surprised.
Very bad service in emergency room waiting time 10 10 hours
Do not go to the ER. My 93 yr old Mom was brought by ambulance and dumped in the waiting area. She wasn’t seen for 8 hours. This used to be a good hospital. Endeavor Health is failing it’s patients
Horrible ER staff. It was the worst I've ever experienced. They are rude and my arm was black and blue from several times poking for a vein and I get my blood drawn regularly...never an issue. They left the call button behind my bed so I couldn't get up to go to the bathroom I was connected to machines and I couldn't use the tv or adjust my bed for hours. I asked to be released because of how rude the staff was. Do not go here if you can help it.
Call back prompt message state there 5 calls ahead of me to connect with an associate. I Enter my callback phone number and the call will be made in the order received. It’s been 2 hours and no call back.
On Monday after midnight my autistic son was brought there in a complete schizophrenic episode where he was brought to be stabilized and transferred to a mental health ward. The staff stood outside his room, made fun of him, and mocked him. They laughed at him and while going through his stuff attempted to access his phone. A verbal altercation was had over the mockery and violation of his property. He was choked and manhandled immediately by security and his shoulder completely injured with medical diagnosis to prove it. While on the floor and subdued the security guard pulled out his gun and held it to him. There was no threat of death and my son was completely unarmed. If they stabilized him immediately like they were supposed to instead of making a mockery of him this wouldn’t happen. This is normal protocol which was not done. He begged them repeatedly to let his mother speak to him but they would not let him speak to me. They take all forms of communication away when a patient enters the ward. Later a different security guard came in for his clothes. He picked up my son’s brand new hat and flicked it at him while keeping it in his fingers. He laughed at him and put it in his hands and walked away. When my son was being transferred he noticed his hat was not with his clothes. When he inquired no one believed him. He told them over and over the security guy has it. After insisting over and over that he took it they had the security man open his locker and my son’s hat was in it. HE STOLE MY SONS property. IT WAS IN HIS LOCKER. It was a brand new 25$ hat. I have called the security team more than once and not one person will send me to a supervisor. Not one person will direct me to management nor tell me who the head of security is. They said “he’s all over the place and we don’t know where to find him”. They claim there is no one to speak to in between this mysterious manager who is “all over the place”. They claim there’s no one in charge but this man that no one knows a number to nor a name. Every person in the security detail hangs up on me when I ask for this information. Every single one is evading giving any information on who to speak to. I’ve made four phone calls in 3 days and no one will give me any info to call. I have not asked for any info on the security thief. I have not asked his name or anything about him. I I have only asked to speak to the head of their team and they have banded together to avoid it. Every single one has feigned ignorance in who their supervisor is. My son has severe mental illness and has had to be transported before. He has never been violent with paramedics, police, nor hospital staff. The emergency transport crew informed them of this. He was being mocked and taken advantage of by all staff on duty. He was treated like a criminal. He has a medical diagnosis that the staff should be equipped to handle. The staff needs to treat the mentally ill like they do with anyone else. I have never experienced this in any ER he was taken to before. He has been in Northwest Community more than once and was treated with compassion every time. The worst nightmare of a mother of a son with severe mental illness came true at Glenbrook that night. All my fears of him being treated as sub human all came true that night. ANYONE could face this one day as a parent. Never in my life did I think my children would face this type of mental anguish with a life full of medication , psychiatry, and mockery. Medical professionals betrayed him. This has never happened before and again he has never been violent in any hospitalization. He’s not violent by nature and is in fact a docile person who cares about people. If you have a mental health emergency demand to stay with your family member. I have the best insurance. My insurance and my co-pay has been went towards violence and professionalism. They will not get away with this as there are laws to protect the infirm for a reason. They do not discriminate by class or race. Anyone with a mental health emergency is up for grabs.
Don’t go here unless it’s a last resort . They are not connected to northwestern or rush . The worst
We arrived at the ER last night around 8 pm. There were people there but it wasn’t slammed. We probably sat for 3 hours before they took quite a few people back then nothing. We sat for a total of 6 hours and my husband never got treated or seen by a physician, at this point in time, there were 4 patient left at the ER. One couple had been there almost 7 hours. When you ask the front desk if they have any information on the wait time, they get very snippy with you. My husband finally had the port for his IV removed and we left. The couple that was there longer than us were planning to do the same. A small boy and his father also walked out with us, Pretty bad when you feel sick enough to go to the ER and people are walking out untreated or evaluated because they are either understaffed or something else is going on. Pathetic.
Back
Sharing your insights and experiences can help others learn more about this rehab center.
800-784-1361
