While I was not able to obtain services here because I moved. I found that they were really helpful in guiding me through what I needed when I reached out for support. They were able to help me and meet me where I was at during that time.
About Greater Nashua Mental Health
Treatment at GNMHC–Community Council begins with a comprehensive medical and mental health assessment and personalized care plan. Referrals for acute and subacute inpatient treatment are available as needed.
Their intensive outpatient program (IOP) provides high-level supervision and support for clients in early recovery, those stepping down from inpatient treatment, and those at an elevated relapse risk. Clients engage in intensive individual, group, and family counseling drawing on proven psychotherapeutic modalities. The program promotes clients’ sustained sobriety through robust, recovery-focused, age-specific life skills training addressing topics such as coping, self-care, emotional regulation, and relapse prevention. Clients in alcohol and/or opioid recovery may enroll in their evidence-based MAT program for long-term pharmacotherapy.
Their general outpatient (OP) and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include sober living transitions, 12 step program facilitation, and referrals for additional services.
GNMHC–Community Council accepts most major insurance plans, including Cigna, BlueCross BlueShield, Aetna, Anthem, Humana, Tricare, United Healthcare, Beacon, Magellan, and others. Out of network benefits vary. Contact your provider to verify coverage. Financial assistance is available.
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
Facility Overview
16 Number of Available Beds
Latest Reviews
I woke up today. Finally, after 16 years dealing with these people. Today, I realized why abused people never leave their abusers. Sorta..
Greater Nashua Mental Health treats patients like they are all low life, uneducated, homeless, drug addicts who can't possibly figure out how to not be addicted to substances, even if those substances are life saving medications made for real illnesses.
I woke up today because I finally realized I'm free to go and have been free to go for years.
But, for 16 years, I silently endured absolute humiliation, inconsistent care, and mental abuse from Greater Nashua Mental Health. The turnover for providers is astronomical for a medical practice.
I am disabled (not destitute) and they had me brainwashed to believe that they were the only Mental Health Providers in Nashua that I could afford and made me feel like it was mandatory to apply for Medicaid every year so I can get services. For many years, I had to have a case manager question me every month on whether I brushed my teeth, cleaned my house, saw the dentist, saw the eye doctor, took my meds, etc as if I were 5yo. They treat ALL people as if ALL patients were unable to take care of themselves......at all... They treat ALL people as if they are ALL illiterate, destitute, homeless, drug addict, felons. This is their blanket model of care. Everyone must apply for Medicaid. Everyone is a drug addict or drug seeker. Humiliation is their tool of choice.
So, today I met my new medication provider because, you know, the last person left after 2 months and the person before that left after about 5 months. These are DOCTORS and NURSE PRACTITIONERS abandoning ship, saying "NOPE!" on the way out. RED FLAGS
I was formally I psychologically tested (much like an SAT test, it's brutal). I was dx'ed with Adult ADHD and a pretty profound Anxiety Disorder amongst other things related to trauma that I will not get into.
I have had to fight tooth and nail to have proper medications prescribed for these legit conditions, namely Adderall and Ativan. These are highly taboo for this practice because remember, everyone is an addict and is drug seeking.
I have been on anti-anxiety medication on and off AS NEEDED for over 40 years. I truly take this stuff when I'm about to pass out from high anxiety. I work part time IN THE MEDICAL FIELD and I'm a respected member of society. I'm JUST DISABLED
At this place. I'm the lowest of the lowest because that's all they see.
Today, I finally found out that I do not have to have Greater Nashua Mental Health Medication Providers or Case Management in order to utilize the Therapist I'm working with, who I do like very much. They make you feel like you can never go anywhere else and get all of these same services. For YEARS I have asked and they lied to me and said I could not work with just 1 member of the care team, it was all or nothing and I wouldn't be able to afford to go anywhere else (even though I have 2 insurances!! And can pay co-pays on my own!! ) I believed them and I don't understand why I did. I've been had in the worst way.
This is why domestic violence victims never leave.
Today, I found out.. for 16 years..I was one of them.
DO NOT EVER go to these people. There is something so fundamentally wrong with this place that they can't even keep doctors (who are typically very intelligent and caring by nature) on staff. They must see how horribly they treat patients and they themselves get treated, that they want nothing to do with the place.
I'm leaving. Finally. I feel like I just literally escaped captivity and I don't even know what to think. I was an abuse victim (again) and didn't even realize it.
These people need to be investigated and this is only the beginning. This can of worms has been opened. Enough is enough.
Their building on Amherst St burning down was an omen.
AVOID AT ALL COSTS!!!
If I could give zero stars I would. I have had so many lapses in my medication because the nurses and doctors at greater Nashua. They do not care about filling my prescriptions in time, even though I use the Pharmacy in the building. The pharmacy tells me if they call upstairs, They’ll just say the same thing they say to me. “Sorry”. This is not acceptable. I am disabled due to mental illness and I am trying to be as stable as possible, but I cannot be anywhere near stable without my medications lapsing for days or sometimes more than a week. I am on high doses of several medications that you cannot just stop, including a benzodiazepine. (You can die from withdrawals to these). I am forced to seek treatment elsewhere. Letting any mentally ill persons psych medication‘s lapse is incredibly unethical and dangerous. This “treatment center” is a joke, please get help elsewhere. The only saving grace was my therapist, but of course she is leaving to somewhere else that doesn’t take my insurance. 😭
Useless except for nurse practitioner.
These people don't know or care what they're doing. I am surprised they help anyone beyond the simplest task.
Rehab Score
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5.4 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive outpatient programs (IOP) offer high-level transitional support for clients exiting inpatient rehab. They can also be effective for clients at significant relapse risk Intensive outpatient treatment typically involves between nine and 20 hours of care per week, with the frequency and intensity of treatment decreasing as clients progress in their recovery. Most IOP clients participate in a combination of psychotherapy, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Staff
Dr. Cynthia Whitaker
President
James Jordan
Board Chair
Diane Vienneau
Vice Chair
Michelle Gardner
Secretary
Gerard Hadley
Treasurer
Elizabeth Sheehan
BOD
Kristen Sheppard
BOD
Robert Amrein
BOD
Contact Information
7 Prospect Street
Nashua, NH 03060
Get Help Now - 603-922-7160
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