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Greater Nashua Mental Health

7 Prospect Street Nashua, NH 03060
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Greater Nashua Mental Health Center - Community Council NH 3060

About Greater Nashua Mental Health

Greater Nashua Mental Health Care (GNMHC)–Community Council offers mental and behavioral health care for youth and adults in Nashua, New Hampshire, including specialized programming for adolescents, young adults, seniors, justice-involved persons, and persons with co-occurring addiction and mental illness. Their services include medication assisted treatment (MAT) and intensive outpatient (IOP), general outpatient (OP), and aftercare programming.

Treatment at GNMHC–Community Council begins with a comprehensive medical and mental health assessment and personalized care plan. Referrals for acute and subacute inpatient treatment are available as needed.

Their intensive outpatient program (IOP) provides high-level supervision and support for clients in early recovery, those stepping down from inpatient treatment, and those at an elevated relapse risk. Clients engage in intensive individual, group, and family counseling drawing on proven psychotherapeutic modalities. The program promotes clients’ sustained sobriety through robust, recovery-focused, age-specific life skills training addressing topics such as coping, self-care, emotional regulation, and relapse prevention. Clients in alcohol and/or opioid recovery may enroll in their evidence-based MAT program for long-term pharmacotherapy.

Their general outpatient (OP) and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include sober living transitions, 12 step program facilitation, and referrals for additional services.

GNMHC–Community Council accepts most major insurance plans, including Cigna, BlueCross BlueShield, Aetna, Anthem, Humana, Tricare, United Healthcare, Beacon, Magellan, and others. Out of network benefits vary. Contact your provider to verify coverage. Financial assistance is available.

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Jessica- Justice Parker
3 months ago on Google
1
Every month I am left with our proper medication every though Dr. Connor can see I run out of my medication 2 sometimes 3 days prior to receiving refills. Mind you I'm LEGALLY PHYSICALLY HANDICAPPED FROM PROGRESSIVE MULTIPLE SCLEROSIS!
bufordpark park
3 months ago on Google
1
Doc Conners is freaking useless I get she has her own problems, but she has made more problems for me
Reyna De La Cruz
3 months ago on Google
1
I have being calling for 4 months for a letter and they just don't care at all !
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) offer high-level transitional support for clients exiting inpatient rehab. They can also be effective for clients at significant relapse risk Intensive outpatient treatment typically involves between nine and 20 hours of care per week, with the frequency and intensity of treatment decreasing as clients progress in their recovery. Most IOP clients participate in a combination of psychotherapy, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Dr. Cynthia Whitaker

President

James Jordan

Board Chair

Diane Vienneau

Vice Chair

Michelle Gardner

Secretary

Gerard Hadley

Treasurer

Elizabeth Sheehan

BOD

Kristen Sheppard

BOD

Robert Amrein

BOD

Contact Information

Phone icon (603) 889-6147
Building icon

7 Prospect Street
Nashua, NH 03060

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Nashua

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Reviews of Greater Nashua Mental Health

1.87/5 (36 reviews)
5
Staff
1
Amenities
1
Meals
1
Value
4
Cleanliness
5
7
4
1
3
0
2
1
1
27

Reviews

5
Really helpful

While I was not able to obtain services here because I moved. I found that they were really helpful in guiding me through what I needed when I reached out for support. They were able to help me and meet me where I was at during that time.

Lilly O'M.
Reviewed on 11/8/2023
Staff
5
Amenities
1
Meals
1
Value
1
Cleanliness
4
1

The staff is of such little help, they are supposed to be responsible for guiding you through the processes, but they do not. Therapists are the worst in the world; they make fun of you and your problems. Apart from that, they got confused about medications, and they did not ... Read More

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (34 reviews)
Anonymous Reviewer
1 month ago
1

Don’t send your worst enemy here! Inattentive ‘professionals’ who are rude and uncaring to say the least! ‘Hugs’ are strictly prohibited! WTH? A person with major depression and PTSD? SERIOUSLY? Human interaction if you have ANY chance of seeing SOME HOPE!!! If I had the option of ‘0’ for a rating I would’ve , and from the looks of other posts rating a —I’d bet money that those patients would’ve chosen that same ‘0’ option. Disgusting, sad, horrendous -the list goes on and on. Went in for help to change my strong intentions of committing suicide…left feeling that’s my only option to stop the pain I’m in!! SEE YOU ALL IN HELL!!! THANKS FOR NOTHING!!

Jessica- Justice Parker
3 months ago
1

Every month I am left with our proper medication every though Dr. Connor can see I run out of my medication 2 sometimes 3 days prior to receiving refills. Mind you I'm LEGALLY PHYSICALLY HANDICAPPED FROM PROGRESSIVE MULTIPLE SCLEROSIS!

bufordpark park
3 months ago
1

Doc Conners is freaking useless I get she has her own problems, but she has made more problems for me

Reyna De La Cruz
3 months ago
1

I have being calling for 4 months for a letter and they just don't care at all !

Joseph Bellrose
4 months ago
5

Possibly the best mental health care organization for low income people. They genuinely care about everyone.

Thomas Latour
4 months ago
4

They've helped two of my children. Very pleased with the whole process and outcome.

Joe Beta
4 months ago
1

I would not trust this organization. I spent time and money last June to have an initial consulatation with them. Only after doing that was I told they had no therapists available to help me. They put me on their waiting list. That's the last I heard from them, until -- 7 months later! -- I received a phone call from them to ask me if I still needed services and some other privacy invading questions. Given this experience, I told them in no uncertain terms that I wouldn't use their services under any circumstances.

Cobra Commander
5 months ago
1

Lots of unreturned phone calls. Sometimes impossible to get prescriptions refilled in this place. You have absolutely no way of contacting your med provider directly and their department doesn t confirm that they have or haven t filled a prescription. If you call to check on a refill, they tell you to keep checking with your pharmacy because their office doesn t return phone calls and they don t know if the prescription was written or not. That s their policy. Most of the case managers are roughly seventeen years old and right out of school so turnover is very high. Also they usually know very little about their jobs. If it s your first time filling out a housing application or dealing with social security don t worry. It s probably their first time as well so they know as much as you do. Expect every process here to drag on for months without resolution. Person A says Person B didn t do their job. Person B says they are waiting for Person A to provide paperwork and ten months later you are no closer to a solution or a deadline passes and you have to start the process over. If you need something done and your health or housing rely on it, you better be prepared to get it done on your own. GNMH will not be of any assistance. I came to this place after a horrible life event and I was glad there was someone to help but looking back I wish it was anyone else. This place is awful.

Nonea Yobusiness
5 months ago
1

Unfortunately this organization is a perfect representation of how flawed the healthcare system is in our country. Incredible turnover, lack of coordination amongst departments, and systems in place to prevent patients being able to communicate directly with their providers. I have gone here for over a decade as I had no alternative due to financial challenges. The act of simply trying to receive treatment here can be detrimental to your mental health.

Keishla Rivera
6 months ago
1

Case manager Adriana Blume is the worst case manager here. If I could rate her a negative 10 I would. The amount of times my mom has reported this good for nothing case manager for her negligence and un professionalism and nothing has been done is ridiculous. Do not go here and if you do do not have Adriana as your case manager. She does not care about her clients nor will she sympathize with you about your mental health.

Emmanuel
6 months ago
1

disgusting. this establishment is a joke like the healthcare in this country. No one can stay in this building staff wise. changes after changes without any explanation or warning. Why is this still in business? Adriana is the worst case manager at GNMHC. She does not have any care or sympathy for her clients and does what she wishes. People’s mental health is a big concern and you need to have the right people with care & sympathy. This center needs to do better for employee retention. Don’t come here.

John Ellenberger
6 months ago
1

Not sure about treatment but the have these nasty jerks in a pickup who scream at you when you enter the parking lot. Not a welcoming bunch

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