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Hope By The Sea

33171 Paseo Cerveza San Juan Capistrano, CA 92675
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Top 10 Rehab In San Juan Capistrano
Hope By The Sea CA 92675
2
Top 10 Rehab In San Juan Capistrano

About Hope By The Sea

Hope By The Sea in San Juan Capistrano, California, is an addiction treatment center that’s accredited by The Joint Commission and licensed by the Department of Health Care Services. They offer a wide range of programs and levels of care. Services you can receive at this facility include detox, residential treatment, outpatient treatment and extended care.

Specialty Programs For Unique Populations

I like that this facility has programs that address the unique needs that certain populations of people have when overcoming addiction. They have addiction treatment services for veterans, executives, and military families.

The veteran inpatient rehabilitation addresses common issues that cause veteran clients to use substances, such as post traumatic stress disorder and chronic pain. Counselors will use a variety of evidence based treatment approaches to help you, such as medication assisted treatment for opioid use disorder and trauma first treatment.

In addition to helping veterans, the facility recognizes that it’s equally as important to address the needs of military families. Issues such as constantly moving and concern about a loved one’s deployment can cause substance use disorder in spouses and children. Hope By The Sea will provide the same access to high quality addiction treatment services to your family.

Christ Centered Drug and Alcohol Rehabilitation

The facility provides rehabilitation services for clients who desire a Christ centered approach to healing. The services that may be included in your treatment are weekly worship services and daily Christian devotionals. You’ll receive help with both healing from your addiction and reconciling your connection with God.

Enjoying Nature in San Juan Capistrano

You can take advantage of the nature areas near San Juan Capistrano for some recreation in between your treatment sessions. A few places you might like to visit include Colinas Ridge Trail and Doheny State Beach.

Latest Reviews

Lisa
2 weeks ago on Google
2
Please read this review! I recently spend 15 days at one of their 5 houses. The "detox" house I stayed at is the ratty, dirty one they don't show on their website. Yes, it's a 2.6 million dollar house but has not been "deep cleaned " in who knows how long. Most all things in kitchen were rusty, old and filthy. Not enough silverware, plates, etc. Dishwasher was broken, stove was disgusting and the only way I'd sit on the couch was on a comforter, it was filthy and stunk. The outside patio four chairs had old, torn up cushions that should have been replaced years and years ago. With the house making 30k/day ($5k/day per client) you'd think the owner would be mindful of her cash cow. The "original"carpet throughout the house apparently was cleaned a couple days b4 I got there but I always wore my sliders. The master had carpet in bathroom (yuk). My bed bed was comfortable, after I took off the plastic mattress cover that actually had a huge blood stain on it, NO JOKE. Now, this was my 5th DETOX place and the ABSOLUTE worse! It literally took them 10 HOURS to get my medication. In my initial call, they promised me I would receive medication for detox quickly. I literally sat in the office shaking so bad by this time that I couldn't not even hold a cup of water. Their only response was, "we are busy, we have lots of clients, doing the best we can" -10 hours!! Totally unacceptable. My whole purpose for choosing this place was they ensured me over the phone that I would get meds quick. That was a HUGE lie. I was so desperate, I waited. I did survive so, I am grateful for that. THE NEXT HUGE DISSAPOINTMENT was this...I went in thinking it was a 30 day residential program at the house I checked into. Never have I experienced or heard of a program that after ~2weeks, they would move clients into one of their other houses which were "sober living" houses. On top of that, they would literally come to the client and tell them they have 30 mins, pack their belongings, they are moving. For me, that in itself caused more anxiety. I did not check in knowing your forced to move to a sober living environment after just 2 weeks. The only positive, imo, to that, is clients were still required to go to group from 9a-4pm once transferring to SL. My first 5 days, 3 ladies checked in and left within a day or two due to the facilities inadequacies. One gal was taken to an Urgent Care and left to wait (by herself) for an hour after her appointment was finished. She literally could have used. Another gal was "forgotten" at church. The one PRO about this program was the "groups " Most of the facilitators were quite good but some had absolutely no control over the group. All in all, groups were fair. The food was fine. They did provide prepared meals Mon-Fri. Most of the staff were amazing, with a few exceptions but that's anywhere you go, I suppose. A special shout out to Gregg, Nicole, Ivan and Colin. They were compassionate and kind yet kept us in line, so to speak. Greg especially was awesome, hard working and professional. I could tell, Gregg really has his heart in this, wanting and helping those who are struggling with addiction. If you are looking for a treatment center that incorporates the 12 steps of AA, this is not the place. They did not have one AA, NA or any offshoot of AA books. Only one other person, other than me really spoke of AA. THATS OKAY, AA isn't for everyone but IT DOES WORK, if you work it. The last thing I will say is if you are an alcoholic or struggling with alcohol and want to be with mostly alcoholics, this is NOT the place for you. Most clients are struggling with heroine, meth and fentynal. I'm not disrespecting, I'm just stating the truth. For me, it was fine as addiction is addiction, no matter what we choose. I want emphasize, I am not bitter or angry, not the purpose of this review. I simply want to help anyone who, like me, gets what they are told. Any treatments center is better than none but I would never refer anyone to Hope by the Sea. Good luck to any and all in your road to recovery.
Devaun Gamayo Verano
1 month ago on Google
5
Cheeehoooo!! Mahalo nui loa Hope By the Sea the for the helping me get out of the depths of my my addiction and the staff is all so supportive, the instructors are understanding and truly helped me at most important part of getting clean! Yeah they have a few things that could use VA some adjusting but overall the programming was very effective they not only focused on the addition part of my disease they were able to get to the core of why I had used drugs for so long and helped me to process the issues an learn solid solutions and coping mechanisms for when I get the urge to relapse or when I get an anxiety attack!! Plus I got connected with the most beautiful souls in the world who are just like me with the same mindset!! If it wasn't for HBTS I wouldn't have been here today accomplishing all the dreams that I've had for years making them reality. 4 months clean today thank you God for giving me angels at HBTS! Aloha Da cheehoo queen!! Yesah
King Ken
1 month ago on Google
5
Chad was a powerful person and I loved attending his class it made me feel great as a person
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Accepted Insurance

Hope By The Sea works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. The detox treatment at Hope by the Sea offers a beginning to heal the mind, body and spirit.

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. The OP is idea for those individuals who do not have a risk of relapse.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. The residential program is able for men and women. They integrate a balance of individual and group therapy sessions, 12-step meetings, social activities and more. They offer a Christian Rehab, a Non 12-step rehab, a gender specific rehab and a college track.

sober-living iconSober Living Homes

Sober living houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Hope by the Sea offers a safe and drug free sober living house in order to allow freedom and structure to co-exist. 12-step meetings and therapeutic activities are also encourage, residents at the house are able to attend school, work and other outside meetings.

heart-hands iconIntervention Services

Intervention Services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need. Hope by the Sea offers a traditional intervention and a Christian intervention.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Chad Carlsen

Chief Executive Officer

Penny Carlsen

Chief Executive Officer

Candy Carlsen, RN

Chief Operating Officer

Kelly Puma

Vice President of Finance

Cyndie Dunkerson, BS, CATC III, CCS

Vice President of Program Services

Valeh Karimkhani, D.O.

Psychiatrist

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 204804

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 602740

LegitScript has reviewed Hope By The Sea as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in November 2019

Contact Information

Building icon

33171 Paseo Cerveza
San Juan Capistrano, CA 92675

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Rehab in Cities Near San Juan Capistrano

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Reviews of Hope By The Sea

3.9/5 (112 reviews)
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Google Reviews

3.9 (112 reviews)
Lisa
2 weeks ago
2

Please read this review! I recently spend 15 days at one of their 5 houses. The "detox" house I stayed at is the ratty, dirty one they don't show on their website. Yes, it's a 2.6 million dollar house but has not been "deep cleaned " in who knows how long. Most all things in kitchen were rusty, old and filthy. Not enough silverware, plates, etc. Dishwasher was broken, stove was disgusting and the only way I'd sit on the couch was on a comforter, it was filthy and stunk. The outside patio four chairs had old, torn up cushions that should have been replaced years and years ago. With the house making 30k/day ($5k/day per client) you'd think the owner would be mindful of her cash cow. The "original"carpet throughout the house apparently was cleaned a couple days b4 I got there but I always wore my sliders. The master had carpet in bathroom (yuk). My bed bed was comfortable, after I took off the plastic mattress cover that actually had a huge blood stain on it, NO JOKE. Now, this was my 5th DETOX place and the ABSOLUTE worse! It literally took them 10 HOURS to get my medication. In my initial call, they promised me I would receive medication for detox quickly. I literally sat in the office shaking so bad by this time that I couldn't not even hold a cup of water. Their only response was, "we are busy, we have lots of clients, doing the best we can" -10 hours!! Totally unacceptable. My whole purpose for choosing this place was they ensured me over the phone that I would get meds quick. That was a HUGE lie. I was so desperate, I waited. I did survive so, I am grateful for that. THE NEXT HUGE DISSAPOINTMENT was this...I went in thinking it was a 30 day residential program at the house I checked into. Never have I experienced or heard of a program that after ~2weeks, they would move clients into one of their other houses which were "sober living" houses. On top of that, they would literally come to the client and tell them they have 30 mins, pack their belongings, they are moving. For me, that in itself caused more anxiety. I did not check in knowing your forced to move to a sober living environment after just 2 weeks. The only positive, imo, to that, is clients were still required to go to group from 9a-4pm once transferring to SL. My first 5 days, 3 ladies checked in and left within a day or two due to the facilities inadequacies. One gal was taken to an Urgent Care and left to wait (by herself) for an hour after her appointment was finished. She literally could have used. Another gal was "forgotten" at church. The one PRO about this program was the "groups " Most of the facilitators were quite good but some had absolutely no control over the group. All in all, groups were fair. The food was fine. They did provide prepared meals Mon-Fri. Most of the staff were amazing, with a few exceptions but that's anywhere you go, I suppose. A special shout out to Gregg, Nicole, Ivan and Colin. They were compassionate and kind yet kept us in line, so to speak. Greg especially was awesome, hard working and professional. I could tell, Gregg really has his heart in this, wanting and helping those who are struggling with addiction. If you are looking for a treatment center that incorporates the 12 steps of AA, this is not the place. They did not have one AA, NA or any offshoot of AA books. Only one other person, other than me really spoke of AA. THATS OKAY, AA isn't for everyone but IT DOES WORK, if you work it. The last thing I will say is if you are an alcoholic or struggling with alcohol and want to be with mostly alcoholics, this is NOT the place for you. Most clients are struggling with heroine, meth and fentynal. I'm not disrespecting, I'm just stating the truth. For me, it was fine as addiction is addiction, no matter what we choose. I want emphasize, I am not bitter or angry, not the purpose of this review. I simply want to help anyone who, like me, gets what they are told. Any treatments center is better than none but I would never refer anyone to Hope by the Sea. Good luck to any and all in your road to recovery.

Devaun Gamayo Verano
1 month ago
5

Cheeehoooo!! Mahalo nui loa Hope By the Sea the for the helping me get out of the depths of my my addiction and the staff is all so supportive, the instructors are understanding and truly helped me at most important part of getting clean! Yeah they have a few things that could use VA some adjusting but overall the programming was very effective they not only focused on the addition part of my disease they were able to get to the core of why I had used drugs for so long and helped me to process the issues an learn solid solutions and coping mechanisms for when I get the urge to relapse or when I get an anxiety attack!! Plus I got connected with the most beautiful souls in the world who are just like me with the same mindset!! If it wasn't for HBTS I wouldn't have been here today accomplishing all the dreams that I've had for years making them reality. 4 months clean today thank you God for giving me angels at HBTS! Aloha Da cheehoo queen!! Yesah

King Ken
1 month ago
5

Chad was a powerful person and I loved attending his class it made me feel great as a person

Geneva Sisk
1 month ago
1

this facility is just... horrendous, honestly. i transferred from another facility where i did majority of my detoxing, but i was still feeling sick when i got to HBTS. keep in mind that i was coming off methadone (it can take months to get out of your system. longest half life out of any opiate) but because of my insurance, i was technically never labeled as detox when i got there, meaning i couldn't see the "doctor" everyday. only once a week. i got there at 10:01 PM and the cutoff to see the doctor is 10. i had to wait till the next day. like bruh it's ONE minute but ok. i didn't get to see an actual doctor the whole time i was there, only PAs and a nurse practitioner. so on my first full day, i spoke to teresa the PA and carlos the PA. both were rude, accused me of drug seeking (for subs??? ok...) and told me i didn't "meet the criteria" even though i was scoring a SEVENTEEN. i was sick as a dog for a whole week there. it was unbearable. the next week i spoke to kayla, NP, and she agreed to put me on subs ONLY if i agreed to sublocade, so i said yes, but they weren't gonna start me on subs till the sublocade was approved. my insurance needed an authorization from the prescribing physician, and i waited for weeks for the doctor to fill out these forms. it never got done during my whole stay. the actual doctor is only at the center on tuesdays so she had 3 full days to get it done. my insurance faxed it over three times trying to get them to hurry up and do their job. i think the doctors name is dr. kay but im not sure because i never spoke to an actual doctor! all the staff keep quitting as well so they are understaffed and it shows. i have written down the good and bad staff, so please give adam, kathryn (younger kat), josh (clinical director), ivan, collin, and david (therapist) a raise!!! i also got harassed by multiple men and women here and nothing was done. i also had women out to get me here because i said no to hooking up with them. BEWARE if you are beautiful and have a good personality because it will attract people to you that have bad intentions and it will guarantee there will be jealous women out to get you. this is also a facility where multiple people have relapsed and been ALLOWED TO STAY. they let way too much slide. i also had a roommate who was at a coed house and was getting harassed and nothing was done for her either, both of us left only a couple days apart because of these unfortunate circumstances. once you get to PHP, they only provide lunch and some groceries which go quickly so if you don't have ebt, you're screwed. also, i've been to other facilities and never had such a bad experience. the only good groups are run by abby and chad (wellbriety). if you come to this facility expecting a supportive community and looking for connection with other addicts, you're coming to the wrong place. another problem is that in PHP, they require you to hit 3 meetings a week but don't provide transportation. so if you even need to go to the store, good luck. this place costs $5k a day. my insurance paid upwards of $120k for me to get harassed by more than 7 people and for me to not get the meds i needed. don't come here.

Diane Wheatley
1 month ago
1

Hope by the Sea is the worst rehab facility I've attended. I was sucked in by all the ridiculous talk of luxury and the beautiful Cook house. Lies, lies. The detox houses are rundown apartment buildings where 4 girls sleep in 2 bedrooms with 1 bath. The house managers are all in drug court or graduated only a few months ago. They are young and inexperienced. They leave the women sleeping in a house with no onsite supervision. If you are detoxing you need more care. It's very dangerous. They do not self dispense medication to you. You must open the bottles and take the pills yourself while they wear rubber gloves. We sit in the living room together watching inappropriate drug movies on Netflix. I watched Blow several times. Not by choice. So uncomfortable. The first night I arrived my credit cards were confiscated and placed outside of my control. When I got home I found hundreds of dollars charged to my credit cards at various local gas stations. Unbelievable!! What a violation that is. They offer cheap junk food for meals. Pasta for dinner. When you're hurting really bad, they offer coffee. Can you imagine? The staff have relationships with each other and inappropriate conversations about relationships and drug use. The detox houses are filthy. Moldy shower curtains, blood on the floors from other women having periods, stale, hard beds with no air conditioning or heat. You beg for heat. Maybe you'll get it. It depends on the house manager. Roosters crow across the street every morning at 4 am. You'll never get any sleep. High speed pursuits along the main Street all the time. The location of these flop houses are horrible, cheap locations. The barrio. I made it as far as 9 days before my detox from a 20 yr addiction from benzos was not tended to medically and I went psychotic. The Cook house manager didn't know how to treat me. I was literally dying of untreated anxiety. Crying miserably. Shaking, ready for seizure with no medical supervision. The house manager just threw her phone down in the counter and screamed that she was done with me. She was sick and I was causing her to possibly lose her job. Unbelievable!! Then the rumors started flying around the house that I was there to spy on the other clients because my bed was next to the window. I could hear everything. What??? I couldn't hear anything other than my brain and heart ready to explode. I begged to see a doctor. But was never tended to. After I truly lost it over and over with no idea of what was happening to me, I told them I needed to leave. Everyone was upset with me. Threw their hands up. I packed my belongings and ordered an Uber ride home to sanity. Don't be fooled. I paid $24,600 cash to be treated so miserably. My HIPAA rights were violated by communications with my family that I specifically told Hope not to contact. My stay was to remain confidential. I demanded it. Now I'm forced to seek legal counsel to sue them for HIPAA violations per the request of Ms. Penny. Not a single phone call. They want to keep my money. I overheard so much during my stay. Took lots of notes. I'm not a crazy woman. Today I'm clean and sober and enrolled in a treatment center near my home. Im going to do everything I can to warn people about this place so they won't be put through the terror I was.

Sammantha Thomas
1 month ago
1

I will start with the staff at the houses were very friendly ; only reason i gave them two stars. Now the reason i gave them only two stars is because I was given false information about my Fiance and I being at the same location. I specifically recall them asking if we were okay with being at two separate locations down the street from each other and told them no; upon arrival we were dropped off at two separate locations. Once I was in my detox house, in the nurses office they kept your shampoo and such products in a bin with my name on it, I also had a larger makeup box with these items. Also took my wallet with my Fiance's and my own IDs along with two packs of cigarettes in a locker, also in the nurses office. I had a roommate, she used the dressers for her clothes and I used the closet for mine. After having continuous drama with other female clients we decided to leave together, I realize this was my mistake for not taking all of my stuff when I left but I also am a struggling addict. I never received any phone calls from the rehab about returning or why I left either. When I reached out to have my belongings sent to a different rehab a few days later; I was told if I didnt pick them up by 430 pm that day, my belongings would be THROWN AWAY. The next day the rehab I entered had to order an Uber to go pick up my belongings. I specified not to forget my wallet, two packs of cigarettes, my makeup box, and a coloring book that had beem misplaced at group location. I was assured all of my belongings were together. Once they arrived I immediately looked for those specific items and they WERE NOT THERE. Mind you these are items that were under the staffs supervision. I reaches out again and was reminded that any lost items were not their problem that I signed a form releasing all responsibilities of Hope by the Sea, had it been clothing left in my room I would understand but these items were not in my possession but the staffs. The only contact i could reach was very rude and unhelpful telling me it was not their responsibility. I'm extremely frustrated with this encounter and find it more frustrating knowing that they are aware they are dealing with newly sober addicts. Moral of the story dont leave any belongings in their offices, you wont get any of it back. Only things I received back was MOST of my clothing and HALF of my roommates clothing. UPDATE: they answered my recuirter stating that I signed a document that if I left AMA they weren't responsible for my belongings. Yet several days later they sent my clothes BUT NOT the items that were in the Techs possession.

Tricia Hunt
2 months ago
5

Roy Cass
4 months ago
5

If you're looking for somewhere to get you back on track, and heal some of the issues you may have had in the past, here is the place to go. It's always key to remember what you get out of recovery is what you give into it. All of the staff we're friendly are extremely reasonable! I was sad to leave, but they will make sure you're ready

Dorothy Perez
4 months ago
5

Dear Taryn, I wanted to take a moment to express our heartfelt gratitude for everything you've done to support Leonard Masi on his journey to sobriety. Your dedication and unwavering commitment have truly made a profound difference in his life. From the beginning, you kept your word and have been there every step of the way, providing the care and guidance he needed. Your efforts have not gone unnoticed, and we cannot thank you enough for the positive impact you've had. It means so much to his friends and family to see Leonard thriving and embracing a brighter future. Your work at Hope by the Sea is truly inspiring, and we are so thankful to you and your team for bringing hope and healing into Leonard's life. May God bless you for all you do for others. Thank you!❤️

leonard Masi
5 months ago
5

[Update] To the team at Hope By The Sea, Thank you from the bottom of my heart for helping me turn my life around. You didn’t just help me break free from addiction...you gave me the tools to live with humility, purpose, and hope. With God’s grace and your guidance, I’ve been blessed to work as a Behavioral Health Technician, giving back and supporting others the way you supported me. I’ll forever be grateful for the strength, faith, and hope you instilled in me. Thank you for saving my life and helping me create a future I never thought possible. With heartfelt gratitude, Leo Sober as of 9/2/24

Sober Junkie
6 months ago
5

My life had been full of struggles and let downs from my drug addiction and my life had been and was on a downward spiral with feelings of defeat. Amd lost hope I had a idea to get help and find my self again I check in to hope by the sea and I found the help I needed i met new friends and family that help me over come obstacles in my life the staff was wonderful , classes were great and the houses were terrific thanks to hope by the sea. My life has changed and my struggles and defeats have become victory's. Today I'm still sober. And I'm. So glad I found this. Place. Thank you

Annie Hill
6 months ago
1

My score is a triple zero. Please ignore the one star. In my opinion, I don’t feel that they do proper background checks on their employees due to a negative experience with a family member.

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