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KeyStone Center

2001 Providence Avenue Chester, PA 19013
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KeyStone Center PA 19013

About KeyStone Center

KeyStone Center is a treatment facility located in Chester, Pennsylvania. At this location they specialize in treating adults who are struggling with co-occurring mental health and substance use disorders. They offer medical detox and inpatient treatment. During inpatient treatment, a few of the services they offer include relapse prevention, medication management, medication assisted treatment (MAT), high risk situation/management HIV/STD education, yoga and experiential therapy. Family therapy and individual therapy are also provided. This facility accepts credit card payment and financing contracts.

During your time in inpatient care you will participate in both individual therapy and group therapy. What makes this so beneficial is the ability to discuss personal and private concerns, issues and challenges and receiving one on one treatment. This encourages you to be more vocal about your needs, advocate for yourself and learn coping skills to help you heal. This also helps you face life as it comes. While receiving care here, they will provide you the tools you need to help you move forward.

Group therapy gives you an opportunity to connect with others and also develop social skills. This helps change the way you interact with others and helps you learn communication skills. Group therapy offers that extra support and accountability with other peers while you help motivate one another.

They also offer holistic approaches to treatment that you can do on your own, like yoga. Yoga boosts your mood, reduces stress and helps with pain management. Yoga improves your mental health and encourages self care. This can help keep the focus on you and your recovery and help you manage your emotions.

While you are receiving treatment here they also discuss high risk situation/management HIV and STD education. Gaining more knowledge and education on addiction and life challenges can change your wellbeing drastically. By receiving education on prevention and also handling unpredictable scenarios, you’ll be better equipped to manage difficult situations. They also provide resources and linkage to care that you may need on your journey.

Latest Reviews

Joette Johnson
2 months ago on Google
1
I don t know what the problem is with this place I have been calling this place for months now trying to figure out and get answers about what drugs my sister was taken while she was there because she used the same drugs to commit suicide and apparently nobody wants to get back to me and I just keep getting ignored. I just wanna know somebody I can either tell me or they can t tell me. And why would a suicide patient get sent home with pain pills and sleeping pills anyway does not make any sense to me
Response from the owner2 months ago
Hi, Joette. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian and encourage guardians to reach out to us directly by visiting http://www.keystonecenter.net/contact-us/. Again, thank you.
Godfrey Wood
2 months ago on Google
5
An amazing experience, i learned so much about my addiction and made a couple of lifelong friends
Response from the owner1 month ago
Hi, Godfrey. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Charisa Desalis
2 months ago on Google
1
This place is ridiculous because you driving the same car they turn people away they are not for your rehabilitation it's all about themselves they do not keep ur stuff. Their detox is ridiculous it's raw nothing to help you at all I would never recommend this place to my dog ....
Response from the owner1 month ago
Hi, Charisa. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.keystonecenter.net/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients engaged in intensive outpatient programs (IOP) live and work in their home community while receiving frequent, high-level care. These programs offer personalized care designed to evolve with the clients' changing needs. Many intensive outpatient rehabs require a minimum of nine hours of treatment per week, but high-risk clients and those in early recovery may receive up to 20 hours of care weekly. IOP services generally include addiction counseling, recovery education, and holistic therapies, such as massage.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

CBT is based on the theory that learning processes play a critical role in the development of unhealthy patterns linked with mental health and substance abuse problems. It is used to help clients identify and correct problematic or destructive behaviors by applying a variety of different coping/relapse prevention skills, and evaluate and change unhelpful or self-defeating thought processes that are negatively influencing a client’s emotions or behaviors. CBT consists of a collection of methods intended to enhance a person’s self-control. Specific techniques include exploring the positive and negative consequences of self-defeating thinking or using drugs and alcohol, self-monitoring to recognize drug cravings early on and to identify high-risk situations for use, and developing strategies for coping with and avoiding high-risk situations and the desire to use.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Addiction does not operate in a vacuum. It is a problem that very much impacts not only the addict but also anyone who cares about the addict. It is important, therefore, to treat not only the addict but the entire family. KeyStone Center’s Family Therapy Program offers patients and their families a chance to work on family issues while the client is in treatment. Family members are given an opportunity to discuss how the addiction has impacted the family and issues that may have been “swept under the rug” are brought out and clarified. Patients are offered support before, during, and after the family sessions by means of group and individual therapy.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing is a person-centered, collaborative, form of guiding to elicit strategies for change, by helping people explore their ambivalence toward dealing with problems and resolving this uncertainty. Motivational interviewing acknowledges and accepts the fact that people who need to make changes in their lives approach counseling at different levels of readiness of change. It provides a non-judgmental and non-confrontational approach used to increase a person’s awareness of a problem’s cause, its risks, and its impact on their lives.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Elizabeth Conlin, PsyD

Chief Operating Officer

Al Coppola

Chief Financial Officer

Cari Pelc, MA

Director of Admissions

Amanda Lafferty, LPN

Director of Utilization Review

Badia Brown, MSN, RN

Director of Nursing

Candis Breen, MA, LPC, ATR-BC

Director of Quality Assurance and Programming

Jeff Grazier, MHS-C, MBA

Director of Clinical Services

Jennifer East

Director of Business Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 558-9600
Building icon

2001 Providence Avenue
Chester, PA 19013

Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Chester

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Reviews of KeyStone Center

3.09/5 (102 reviews)
3
Staff
4
Amenities
3
Meals
3
Value
3
Cleanliness
5
52
4
7
3
7
2
7
1
50

Reviews

3
Based on Reviews

From what I've read this place sucks and what else could anyone expect from the govt. If anyone really wants change and help there is Jesus Christ and that will work if the person seeking help is really serious. I've lived with family addicts my whole life and these treatm ... Read More

Vivian M.
Reviewed on 12/6/2024
Staff
3
Amenities
4
Meals
3
Value
3
Cleanliness
3
2.5

If you want to feel as though you’re in prison, degraded and treated like trash then go to keystone. Alot of the staff have this power trip I’ve never experienced anything like it. There’s patients having sex constantly and there was a young 24 year old woman staff fli ... Read More

Reviewed on 1/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (100 reviews)
Wayne Wilson
2 weeks ago
5

I have been to the keystone center a few times. I have graduated each time. I am a alumni. I would definitely recommend this place to anyone it saved my life more than once. I love the staff. A shout out to Lauren, DJ, Nick, Sean, and my counselors Jen and Kathy, in a special shout out to Rob R.I.P my Guy

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback and for your recommendation. Your kind words for our staff mean a lot, and we’ll be sure to share your shout-out.
Michael Becker
3 weeks ago
1

They told me to never call them anymore

Response from the ownerInvalid relative date format:
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.keystonecenter.net/contact-us/. Thank you again.
Kenayah Cerdan
1 month ago
4

It’s okay but there people like Ms Denise staff and Ms Mary staff. R.i.p work Mr frank who really help with aftercare and dr harlleva. Also Mr nick the step master. So happy that u are retiring And a host of other staff member

Response from the ownerInvalid relative date format:
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Kenya Epps
1 month ago
5

When matters of the heart hit close to home, many times you have no idea where to start. This week I reached out to the Keystone Center for assistance. Initially, I spoke with gentleman by the name of Jeffrey Grazier, who was knowledgeable, patient, and empathetic. After speaking with him I had the pleasure and expertise of a referral manager by the name Kathleen Coleman, who was a True Blessing to say the least. I called several places for assistance, but was not met with the compassionate tone provided by Mr. Grazier and Ms Coleman. Thank you seems miniscule to the world of difference they've made. But this Thank You is truly heartfelt.

Response from the ownerInvalid relative date format:
Hi, Kenya. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/KeystoneCenter. Thank you again for sharing your thoughtful comments with us.
Joette Johnson
2 months ago
1

I don’t know what the problem is with this place I have been calling this place for months now trying to figure out and get answers about what drugs my sister was taken while she was there because she used the same drugs to commit suicide and apparently nobody wants to get back to me and I just keep getting ignored. I just wanna know somebody I can either tell me or they can’t tell me. And why would a suicide patient get sent home with pain pills and sleeping pills anyway does not make any sense to me

Response from the ownerInvalid relative date format:
Hi, Joette. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian and encourage guardians to reach out to us directly by visiting http://www.keystonecenter.net/contact-us/. Again, thank you.
Godfrey Wood
2 months ago
5

An amazing experience, i learned so much about my addiction and made a couple of lifelong friends

Response from the ownerInvalid relative date format:
Hi, Godfrey. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Charisa Desalis
2 months ago
1

This place is ridiculous because you driving the same car they turn people away they are not for your rehabilitation it's all about themselves they do not keep ur stuff. Their detox is ridiculous it's raw nothing to help you at all I would never recommend this place to my dog ....

Response from the ownerInvalid relative date format:
Hi, Charisa. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.keystonecenter.net/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Radi
4 months ago
5

Great Experience!

Response from the ownerInvalid relative date format:
We appreciate the five stars, Radi!
Juan
5 months ago
5

I'm so grateful to be an alumni from keystone

Response from the ownerInvalid relative date format:
Hi, Juan. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
Ken Strong
6 months ago
4

When I arrived at keystone center I was completely desperate and lost. The staff was very welcoming and comforting. Throughout my stay I was able to find myself again and understand that I never had to use again with the help of God and the fellowship. Karaoke nights were fun and was opportunity for us to interact with the staff and just kick back, relax and unwind from the previous week. Last but not least the food was amazing. The cooks really put heart and soul into our meals!!

Response from the ownerInvalid relative date format:
Hi, Ken. Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
Liz Morrison
6 months ago
5

I was inpatient there 8.5 yrs ago and have been on my sober journey since… i was hopeless, and something amazing happened at Keystone!! Since then I have been afforded the ability to work with Keystone and help the community of Delco that they are so passionate about!! Keystone and staff will always be apart of my heart !!

Response from the ownerInvalid relative date format:
We are so glad to hear this, Liz! Supportive comments and compliments are always deeply appreciated. Thank you and we hope you have a great day!
Barry Layaou
7 months ago
3

They are not helpful at all. I went there for inpatient and their affiliated IOP. They allowed my dependent medication to lapse by not scheduling a biweekly appointment for me which would be common sense. I tried to call to get ahold of the prescriber and they would not relay a message knowing I am at risk of relapse/definitely going to go into withdrawal not having the medication. Had to go to another doctor to get the Suboxone the IOP should be prescribing me and the other Doctor wanted a verbal acknowledgement that I am no longer being prescribed meds from them and they would not offer a method to accommodate that in a timely fashion. It's a General Shit Show there. Edit: They have since accommodated my medication after this post. There are some counselors and individuals there that are great and very helpful. I wish the entire place was equally as helpful.

Response from the ownerInvalid relative date format:
Hello, Barry. Thank you for taking the time to reach out to us. We take your feedback very seriously and would like to learn more so that we can address your concerns. If you wish to speak with a representative in more detail, please visit https://keystonecenter.net/contact-us/ and provide us with your contact information. Again, thank you for bringing your concerns to our attention. We hope to hear from you soon.
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