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Laurel Regional Hospital Behavioral Health

7150 Contee Rd Laurel, MD 20707
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Laurel Regional Hospital Behavioral Health MD 20707

About Laurel Regional Hospital Behavioral Health

Laurel Regional Hospital Behavioral Health, located in Laurel, Maryland is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and relapse prevention. Specialty rehab programs at Laurel Regional Hospital Behavioral Health include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Latest Reviews

Naty F
1 month ago on Google
1
The staff members are rude and not very helpful. Even the phone operators are rude.
Response from the owner2 weeks ago
Hi Naty F, We are sorry to hear about your experience during your visit and would like to learn more about what happened, if you are willing. Please contact us at 240-677-1058 or umcapitalregion.org/feedback so we can learn how we can better serve our community.
James Hester
1 month ago on Google
1
I went with a broken collar bone and was made to sit in the waiting room in pain for almost a hour before being seen.
Response from the owner2 weeks ago
James, We are very sorry you had this experience in our ER and understand your frustration. Please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback so we can address your concerns.
Aleighia
1 month ago on Google
1
I work in healthcare so I get it . I understand how busy it can get and or be. However, when I came in there were two other people in the waiting room. The check in female was extremely sweet. The nightmare began once we got in the room. The doctor needs to show more compassion. Especially when it comes to her facial expressions. When someone doesn’t feel well the last thing they want to see is you making faces as if they are dumb. My child is 14 yrs old and as she is explaining her issues the facial expressions given by the provider gave I don’t care and this is a waste of her time. Again, I work in the medical field I would not have brought my child in if I thought it was nothing. The nurse who drew my daughters blood sweet lady but why after you finished drawing my daughters blood would you stick the used needle in the mattress of the bed? That’s beyond nasty and unsanitary. Just put the safety on the needle and dispose of it. Even if you can’t dispose of it immediately lock the needle. It’s very easy to do. Then you are left in a cold room without a single update. We got here at about 9pm, the doctor came in fast but then it took an hour to draw my daughters blood and an hour to receive the results. We are currently waiting for a CT scan which we were told we’d get an hour ago still nobody has come. I can here everyone out in the hall laughing and talking. At least provide updates and make sure the patients are ok. Also, it’s ok to speed up a little. The hours in between are beyond ridiculous. I wouldn’t return nor would I recommend anyone to come here. It seems like it would be quick as empty as they are but it’s the longest process ever. It seems like everyone here is in training or the twilight zone. This was a horrible experience. Update: At 11:08 pm we were told we’d get a CT scan. It is 1:05 am and we are still waiting for a CT scan. At this point I requested my daughter’s lab results so we can go elsewhere. To sit here for 4 hrs without a hi, are you ok, can I offer you water is insane. I feel like a prisoner sitting here. This by far is the absolute worst emergency room in Maryland!!!! Save yourself the headache and go elsewhere. They do not care about the patients. This facility is only here to collect money. Another update: Og not sure if I spelled that right I believe he was the charge nurse. He is AMAZING!!! It’s nice to see someone who is kind and actually cares. He started my daughter’s IV, he was very gentle explained the entire process and was just a ray of sunshine. Thank you to him!!!!
Response from the owner2 weeks ago
Hello Aleighia, We apologize that your family had a negative experience with some members of our team. We are actively working to improve the quality of care for our patients, and we have passed along your comments to our patient experience team. We want to learn more, so please contact our patient experience team at 240-677-1058 or umcapitalregion.org/feedback to provide more details about your daughter's experience.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Mohan Suntha, MD,MBA

President & CEO

Lisa Adkins, RN,JD

Chief Comliance & Privacy Officer

Kara Bowman

Chief of Staff

Kristin Jones Bryce

Senior VP & Chief External Affars Officer

Matthew Clark

Senior VP,Maketing & Communications

Joe Hoffman

Senior VP,CFO

Joel Klein

Seinior VP & CIO

Andrew Pollak

Senior VP,Chief Clinical Officer

Aaron Rabinowitz

Senior VP & General Counsel

Tammy Saunaitis

Chief Human Resources Officer

Contact Information

Building icon

7150 Contee Rd
Laurel, MD 20707

Rehab in Cities Near Laurel

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Reviews of Laurel Regional Hospital Behavioral Health

1.9/5 (265 reviews)
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Reviews

1

The wait time is ridiculious, sometimes we have to wait three hours to be treated seriously.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (264 reviews)
Naty F
1 month ago
1

The staff members are rude and not very helpful. Even the phone operators are rude.

Response from the owner
Hi Naty F, We are sorry to hear about your experience during your visit and would like to learn more about what happened, if you are willing. Please contact us at 240-677-1058 or umcapitalregion.org/feedback so we can learn how we can better serve our community.
James Hester
1 month ago
1

I went with a broken collar bone and was made to sit in the waiting room in pain for almost a hour before being seen.

Response from the owner
James, We are very sorry you had this experience in our ER and understand your frustration. Please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback so we can address your concerns.
Aleighia
1 month ago
1

I work in healthcare so I get it . I understand how busy it can get and or be. However, when I came in there were two other people in the waiting room. The check in female was extremely sweet. The nightmare began once we got in the room. The doctor needs to show more compassion. Especially when it comes to her facial expressions. When someone doesn’t feel well the last thing they want to see is you making faces as if they are dumb. My child is 14 yrs old and as she is explaining her issues the facial expressions given by the provider gave I don’t care and this is a waste of her time. Again, I work in the medical field I would not have brought my child in if I thought it was nothing. The nurse who drew my daughters blood sweet lady but why after you finished drawing my daughters blood would you stick the used needle in the mattress of the bed? That’s beyond nasty and unsanitary. Just put the safety on the needle and dispose of it. Even if you can’t dispose of it immediately lock the needle. It’s very easy to do. Then you are left in a cold room without a single update. We got here at about 9pm, the doctor came in fast but then it took an hour to draw my daughters blood and an hour to receive the results. We are currently waiting for a CT scan which we were told we’d get an hour ago still nobody has come. I can here everyone out in the hall laughing and talking. At least provide updates and make sure the patients are ok. Also, it’s ok to speed up a little. The hours in between are beyond ridiculous. I wouldn’t return nor would I recommend anyone to come here. It seems like it would be quick as empty as they are but it’s the longest process ever. It seems like everyone here is in training or the twilight zone. This was a horrible experience. Update: At 11:08 pm we were told we’d get a CT scan. It is 1:05 am and we are still waiting for a CT scan. At this point I requested my daughter’s lab results so we can go elsewhere. To sit here for 4 hrs without a hi, are you ok, can I offer you water is insane. I feel like a prisoner sitting here. This by far is the absolute worst emergency room in Maryland!!!! Save yourself the headache and go elsewhere. They do not care about the patients. This facility is only here to collect money. Another update: Og not sure if I spelled that right I believe he was the charge nurse. He is AMAZING!!! It’s nice to see someone who is kind and actually cares. He started my daughter’s IV, he was very gentle explained the entire process and was just a ray of sunshine. Thank you to him!!!!

Response from the owner
Hello Aleighia, We apologize that your family had a negative experience with some members of our team. We are actively working to improve the quality of care for our patients, and we have passed along your comments to our patient experience team. We want to learn more, so please contact our patient experience team at 240-677-1058 or umcapitalregion.org/feedback to provide more details about your daughter's experience.
Breanna Fair-McCall, LCPC, RPT
1 month ago
1

I'm going to follow suit with every other review here. If I could give zero stars I would. This place is one patient away from a malpractice suit. My husband was admitted at 1:30am on Tuesday morning and we weren't out transferred to another hospital until 12 midnight,Wednesday. We were placed in a room where we were asked "if he did cocaine" when were trying to understand why his blood pressure was so high and then told that he could've "died at any moment". Just to be ignored for hours on end. We literally would click the call button and heard them turn it off and outright ignore us. They like to use scare tactics rather than education and make judgements before identifying what is truly going on with their patients. We were told lies and given different infomation throughout the 4 shift changes we were there. Each shifts change brought more judgement, more misinformation and further discomfort. Not one time were we offered food or drinks during that time. There were only two nurses who showed any true patient care and bed side manner. I literally didn't leave because I was afraid for my husband's life in the care of these individuals. This is until around 9am we received the one amazing nurse Shelia who got us something to eat and drink kept us updated and reassured us she was going to do everything she could. She is the only reason this facility should get even one star. Do better, before someone dies as the result of your negligence. Training in bedside manner is needed for majority of your staff. And a new way to coordinate transportation is desperately needed, just to give you a place to start.

Response from the owner
Hi Breanna Fair-McCall, LCPC, RPT, We are sorry to hear about your experience during your visit and would like to learn more about what happened, if you are willing. Please contact us at 240-677-1058 or umcapitalregion.org/feedback so we can learn how we can better serve our community.
Geneva A.
2 months ago
1

I came in with symptoms of difficulty breathing and chest pain along with several others were passively dismissed and I wasn’t even put on a monitor machine the whole time. This is an urgent care not a hospital. They are not attentive enough for people with serious life threatening issues. The doctor that discharged me was so passive and lacked bedside manner.

Response from the owner
Geneva A., We're sorry you had this experience when visiting us, but appreciate you letting us know. We would love to talk to you more about this, so please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback so that we can improve for the future.
Jashua Richardson
2 months ago
1

A rating of two might just be too high. I'd recommend searching for another urgent care.

Response from the owner
Jashua Richardson, We're sorry you had this experience during your visit with us and appreciate you bringing it to our attention. Please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback so that we can learn more about what happened.
d hanna
2 months ago
5

Parking available right across the street, has free shuttle bus to n from entrance (not that far at all but available if need help walking etc) and free parking if you have Dr ofc stamp your parking card (otherwise it's $5 regardless of duration parked) n must be out by 5pm daily. Parking attendant onsite to help.

Response from the owner
Hi d hanna, Thank you for your review and for letting us care for you. We hope you are feeling better!
ANGELA Gibbs
3 months ago
1

Stay away if at all possible! If I could have had my son go somewhere else I would have, but he was brought via ambulance in debilitating pain and going into shock from dislocating his knee. His triage nurse documented it as he twisted his knee. He was given only motrin for his pain. Xray was taken, the Dr said a CT was needed but didn't explain why untill questions were asked. He was finally given pain meds then tylenol and a nacotic. CT was done. Hours went by I could see the result in the portal. The Dr finally came to explain he has "ligament injury, no fracture/breaks". Also says the CT suggests getting an MRI done, but they dont have one there so he has to get it done elsewhere. The nurse who brought a brace was rude. Got a brace 3x too small and was jerking his leg around to strap it on. Then took 30-45min to bring the discharge paperwork and a wheelchair. All in the mean time she was doing absolutely nothing except walking around aimlessly as I watch from the door way. Finally I asked if I could wheel him out myself. She again was rude and grabbed his paper work, barely explained anything and threw them at him and told him to sign. I told her she needed to explain everything to him as he has never done this before as he just turned 18. Again she is rude and has an attitude. He gets in the wheel chair to leave because she demands it. He was willing to crutch his way out to get away from her. Instead of backing out of the room she slammed his leg into the door with her blatant disregard and carelessness. Finally out of the hospital and he has to scoot across my back seat and she tried to shut the door and catches his foot and jammes his leg again. Paperwork states a knee sprain. Got a 2nd opinion from an orthopedic. MRI shows 2 fractures, complete tear of ACL, MCL and PCL. Your staff sent him home with Motrin, Tylenol and Lidocaine patches. Make that make sense.

Response from the owner
Hi ANGELA Gibbs, We're sorry this was part of your experience during your visit with us and appreciate you letting us know. We would like to hear more, so please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback at your earliest convenience and leave a message for an advocate who will call you back.
Gotvisionz
5 months ago
1

I was assaulted by the hospital staff. Please don’t come here for care.

Response from the owner
Gotvisionz, We're sorry you had this experience during your visit with us and appreciate you bringing it to our attention. Please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback so that we can learn more about what happened.
zia
5 months ago
5

Response from the owner
Hi zia, Thank you for your review and for letting us care for you. We hope you are feeling better!
Brian Reap
5 months ago
1

This is by far the most pathetic place I have ever visited. My wife is in debilitating pain and they gave her NOTHING. They ignored everything we said and did nothing. No compassion, no medical skills complete NONSENSE. STAY AWAY AT ALL COSTS.

Response from the owner
Brian Reap, We're sorry you had this experience when visiting us, but appreciate you letting us know. We would love to talk to you more about this, so please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback so that we can improve for the future.
Daniel Castele
6 months ago
1

Snakes in the grass...shady accounting, shady services, DO NOT GO HERE IF YOU ACTUALLY NEED HELP

Response from the owner
Daniel Castele, We're sorry you had this experience when visiting us, but appreciate you letting us know. We would love to talk to you more about this, so please contact our patient advocacy team at 240-677-1058 or umcapitalregion.org/feedback so that we can improve for the future.
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