Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Mariposa Community Counseling

2940 Inland Empire Boulevard
Ontario, CA 91764
Claim Profile
Mariposa Community Counseling CA 91764

About Mariposa Community Counseling

Mariposa Community Counseling is one of four outpatient clinics operated by the San Bernardino Department of Behavioral Health in the West Valley region of California. This location is in northeastern Ontario near the Ontario Center business district within San Bernardino County.

They offer effective and high-quality substance use recovery and mental health services for individuals of all ages including children and seniors. Their substance use recovery primarily serves adults and adolescents. These recovery services are primarily funded via Medi-Cal. They offer a sliding fee scale structure for the uninsured and underinsured. This lets you pay for care based on your income and family size and ensures you won’t be denied care due to an inability to pay.

Personalized Support for Lasting Healing

Mariposa Community Counseling offers substance use screening & diagnostic assessment and personalized treatment planning to ensure tailored care. You may be referred to facilities within the San Bernardino network that offer residential recovery if assessment indicates the need for that level of care. Outpatient therapy in this facility is delivered in group and individual settings.

Emphasis is placed on helping you build resilience in recovery and equip you with practical coping skills that foster sobriety and prevent relapse. Medication-assisted treatment (MAT) may be integrated into your tailored care plan if you’re struggling with opioid use disorder.

MAT uses FDA-approved meds to help you manage painful withdrawal symptoms and curb cravings. This technique fosters lasting abstinence when paired with counseling or behavioral therapy. The facility may also offer psychiatric care as part of an integrated treatment for clients with dually diagnosed mental health and substance use disorder.

Their full spectrum of care includes case management. Your case manager will advocate for quality care on your behalf and provide linkage to community services to help you address housing, employment and transportation needs. The idea is to help you maintain stability and stay on track with your recovery goals as you move forward.

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Latest Reviews

ashy
3 weeks ago on Google
2
I have been a patient at this clinic for about six years. I’ve had many positive experiences in that time, and I still greatly value my therapist, who has been amazing and supportive for six years. However, my most recent experience was extremely harmful, and I feel it’s important to share. During my first appointment with a new psychiatrist, I had a panic attack. Panic attacks are part of why I come here, and while I was anxious, restless, and fidgeting, I was not a danger to myself or anyone else. Instead of helping me through it, the psychiatrist pressed the panic button, left the room, and brought in an “army” of people. This only made my panic worse and made me feel judged and unsafe. One doctor who entered immediately asked if I knew who he was. When I said no, he got offended and said, “That’s okay, I’m not really important anyway.” From there, he spoke to me in a sassy, dismissive tone. When I matched his tone back, he became more offended. He tried to pry personal information out of me, and when I explained that I felt watched and judged and didn’t want to share, he told me it was “his job to watch and judge me.” As a patient, this felt extremely inappropriate and dehumanizing. I am not a lab rat to be observed. I am a person seeking care. Throughout the incident, my needs were invalidated. I asked multiple times for quiet so I could process my thoughts and calm down, but this was ignored. Because so many people were talking over me, my panic only got worse. Once they finally gave me quiet, I was able to listen, cooperate, and use grounding and breathing techniques. This could have happened from the beginning if they had listened. Despite clearly stating that I was not a danger to myself and that hospitalization would make me worse (due to past traumatic experiences at hospitals), I was still put on a 72-hour hold. The report sent to the hospital was very exaggerated, claiming I was “slamming my head against the wall” (when in reality I was leaning my head against the wall to ground myself) and that I had “frantic writing” on my body (when it was simply two phone numbers on my arm because I couldn’t bring anything with me). It also claimed I refused to listen to staff, when the truth is I couldn’t process anything while they all spoke over me. When they finally stopped, I was able to listen and calm down. Even hospital staff agreed the report was over-dramatized, and I was released within 19 hours — much earlier than even the 24-hour evaluation window. This showed I never needed to be there in the first place. While at the hospital, I received no different care than I do at home — I took my same medication, sat quietly, drew, and tried to cope with the unnecessary stress. This entire situation left me feeling invalidated, betrayed, and heartbroken. I came prepared with a packet outlining my needs, ready to work with the psychiatrist, but instead I was treated as “crazy,” unsafe, and stereotyped, rather than understood. The situation could have been de-escalated with patience and care, but instead it was escalated unnecessarily, causing me trauma that I still think about weeks later. I want to make clear that this does not reflect the entire clinic. Many providers here are kind and compassionate, and my current therapist is incredible. Unfortunately, the actions of these two providers damaged my trust. I truly hope the clinic takes this seriously and improves staff training so that future patients with intense emotions and panic attacks are treated with care, empathy, and de-escalation — not fear, judgment, and unnecessary hospitalization.
Jeni Roberts
1 month ago on Google
5
I have had a great experience here with the staff and my doctor. My doctor, Dr Gal Andres, advocates for me and fights for me for the things I need. It is the best experience I have had with county offices/programs.
William Scott
4 months ago on Google
1
Horrible receptionists...they cannot tell you what types of services their therapist specialize in? I have to come in for a 3hr meeting just for them to say what services they provide? Why would I waste my time just for them to say what types of therapy they specialize in 3 hrs later...cant say if they provide marital counseling, ptsd counselingor anything lmao. Sketchy spot, extremely weird.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.5 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.

Sober living homes in California offers an intermediate sober environment that has less structure than inpatient rehab but more than typical home environments. This makes it a good option for those who have concerns about transitioning back to the "real world" after treatment. Residents can typically live at the halfway house as long as they want, if they are willing to follow house rules. These may include a curfew, chores, and maintaining a job.

When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Family therapy offers a platform for members to have an open dialogue about the challenges that addiction has placed on the family unit. Through guided sessions, therapists can help families develop healthy communication skills and address unresolved issues. By working together toward a common goal, they help to support their loved one's sobriety.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Georgina Yoshioka, DSW, MBA, LCSW

Director

Erica Ochoa, MBA, CHC

Chief Compliance Officer & Privacy Officer

Marybel Valadez

Executive Secretary II

Merida Saracho, MS, LMFT, PPS

Chief Patients Rights Advocate Patients Rights

Maribel Gutierrez, MPA

Senior Program Manager

Teresa Frausto, MD

Chief Psychiatric Officer

Tricina Edwards, RN

Nurse Manager of Nursing Division Medical Services

Tan Suphavarodom

Deputy Director Administrative Services

Contact Information

Building icon

2940 Inland Empire Boulevard
Ontario, CA 91764

Explore Other Centers Near Ontario

Reviews of Mariposa Community Counseling

3.46/5 (28 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
14
4
3
3
2
2
1
1
9

Reviews

1

Government funded psychological services have one prime directive and one only. It isn't to heal the sick, it's to get a patient well enough to be efficiently exploited again. They will gaslight and manipulate you to help you feel better.

Reviewed on 1/5/2023
5

Real mente es muy buen lugar tienen excelente personal y me han ayudado mucho me cambió la vida... gracias...

Reviewed on 10/1/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (26 reviews)
ashy
3 weeks ago
2

I have been a patient at this clinic for about six years. I’ve had many positive experiences in that time, and I still greatly value my therapist, who has been amazing and supportive for six years. However, my most recent experience was extremely harmful, and I feel it’s important to share. During my first appointment with a new psychiatrist, I had a panic attack. Panic attacks are part of why I come here, and while I was anxious, restless, and fidgeting, I was not a danger to myself or anyone else. Instead of helping me through it, the psychiatrist pressed the panic button, left the room, and brought in an “army” of people. This only made my panic worse and made me feel judged and unsafe. One doctor who entered immediately asked if I knew who he was. When I said no, he got offended and said, “That’s okay, I’m not really important anyway.” From there, he spoke to me in a sassy, dismissive tone. When I matched his tone back, he became more offended. He tried to pry personal information out of me, and when I explained that I felt watched and judged and didn’t want to share, he told me it was “his job to watch and judge me.” As a patient, this felt extremely inappropriate and dehumanizing. I am not a lab rat to be observed. I am a person seeking care. Throughout the incident, my needs were invalidated. I asked multiple times for quiet so I could process my thoughts and calm down, but this was ignored. Because so many people were talking over me, my panic only got worse. Once they finally gave me quiet, I was able to listen, cooperate, and use grounding and breathing techniques. This could have happened from the beginning if they had listened. Despite clearly stating that I was not a danger to myself and that hospitalization would make me worse (due to past traumatic experiences at hospitals), I was still put on a 72-hour hold. The report sent to the hospital was very exaggerated, claiming I was “slamming my head against the wall” (when in reality I was leaning my head against the wall to ground myself) and that I had “frantic writing” on my body (when it was simply two phone numbers on my arm because I couldn’t bring anything with me). It also claimed I refused to listen to staff, when the truth is I couldn’t process anything while they all spoke over me. When they finally stopped, I was able to listen and calm down. Even hospital staff agreed the report was over-dramatized, and I was released within 19 hours — much earlier than even the 24-hour evaluation window. This showed I never needed to be there in the first place. While at the hospital, I received no different care than I do at home — I took my same medication, sat quietly, drew, and tried to cope with the unnecessary stress. This entire situation left me feeling invalidated, betrayed, and heartbroken. I came prepared with a packet outlining my needs, ready to work with the psychiatrist, but instead I was treated as “crazy,” unsafe, and stereotyped, rather than understood. The situation could have been de-escalated with patience and care, but instead it was escalated unnecessarily, causing me trauma that I still think about weeks later. I want to make clear that this does not reflect the entire clinic. Many providers here are kind and compassionate, and my current therapist is incredible. Unfortunately, the actions of these two providers damaged my trust. I truly hope the clinic takes this seriously and improves staff training so that future patients with intense emotions and panic attacks are treated with care, empathy, and de-escalation — not fear, judgment, and unnecessary hospitalization.

Jeni Roberts
1 month ago
5

I have had a great experience here with the staff and my doctor. My doctor, Dr Gal Andres, advocates for me and fights for me for the things I need. It is the best experience I have had with county offices/programs.

William Scott
4 months ago
1

Horrible receptionists...they cannot tell you what types of services their therapist specialize in? I have to come in for a 3hr meeting just for them to say what services they provide? Why would I waste my time just for them to say what types of therapy they specialize in 3 hrs later...cant say if they provide marital counseling, ptsd counselingor anything lmao. Sketchy spot, extremely weird.

Adriana Ochoa
1 year ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Mariposa Community Counseling

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Orange County Health & Psychology Associates Inc. (OCHPA)
Irvine, CA (949) 551-4272

Orange County Health & Psychology Associates Inc. (OCHPA)

Orange County Health & Psychology Associates (OCHPA) is a mood, eating disor... read more.
Hazelden Betty Ford Foundation
San Diego, CA (866) 616-9360

Hazelden Betty Ford Foundation

Betty Ford Center provides outpatient addiction treatment programs that comb... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline