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Masters Healthcare Center

278 Dry Valley Road Cookeville, TN 38506
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Masters Healthcare Center TN 38506

About Masters Healthcare Center

Masters Healthcare Center, located in Cookeville, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction.

Specialty rehab programs at Masters Healthcare Center include tailored care focusing on women’s specific needs and experiences.

Latest Reviews

Emily Emery
3 months ago on Google
1
This is probably the worst nursing home facility! They don t even deserve 1 star! Next month my grandmother will be in this facility a year. Due to this time she has declined rapidly and due to the lack of care she is on hospice care now. She doesn't even weigh 100 lbs. i went to go check on her today and found out she had 2 bowl movements, one during the night and the other that morning. During these accidents she was covered in poop which resulting getting all over her and all over the room. During my visit I discover there is poop all over the curtain that separates her from her neighbor! How disgusting is this to have been left and not a work order even attempted to be put in to have this changed??!! In order to get this changed I had to take the curtain down myself. To make matters worse she was not bathed after these incidents just wiped off with wipes resulting in poop still being left on her! After having to demand for a shower because she hadn t had one in several weeks they was not happy about wanting to bath her! This is completely unacceptable! And you would have thought someone would have put in something to have had the room cleaned first thing since there was poop all over the room but NO! I was told maybe it might get cleaned! Again unacceptable and disgusting!
Response from the owner2 months ago
Hello Emily, we sincerely appreciate your feedback. The care of our residents is our top priority and we are committed to giving the highest quality health care available. We strive to do our best to take care of our residents and remain committed to always improving every day, in everything we do. Our CAREline advisors would like to personally talk with you about your experience. If you would like to discuss this, please contact our anonymous CAREline at (888) 392-8886 or via www.ltcrevolution.ethicspoint.com. Sincerely, Signature HealthCARE
Bama Dave
4 months ago on Google
5
A great facility, and the crew was amazing from the social worker to the cleaning lady. Mrs. Norman, Kacie Hicks and the nurses, the techs and my physical therapist, Olivia and the crew are all such a great group of individuals
Response from the owner6 days ago
Hi Bama, thanks so much for the feedback! We're honored to serve you and your family, and we re thrilled your experience was such a positive one. Come back and see us any time, even just to say hi! Sincerely, Signature HealthCARE
Pamela Vasseur
5 months ago on Google
4
The nursing staff are friendly and efficient.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5 / 10

Location

Addiction Treatments

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (931) 537-6524
Building icon

278 Dry Valley Road
Cookeville, TN 38506

Rehab in Cities Near Cookeville

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Reviews of Masters Healthcare Center

3.99/5 (98 reviews)
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Reviews

3.5

Forever thankful for the care and compassion they showed me while I was on treatment, too bad they closed. I also remember they were stretched to the max, poor staff went through a lot

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Ruth Snyder
2 weeks ago
4

This is one of the most charming and thoughtful nursing homes I’ve ever seen. The property is set up like a tiny town — with a chapel, general store, and post office. It’s clear they believe elders should be part of a community, not isolated. Places like this give dignity, joy, and a sense of normalcy to people in their later years.

Response from the ownerInvalid relative date format:
Hi Ruth, thank you for the kind words! We appreciate the opportunity to care for all our residents and are honored to serve the community! – Sincerely, Signature HealthCARE
Gerald grapes sr
2 months ago
5

Response from the ownerInvalid relative date format:
Hello Gerald Grapes Sr! Thanks so much for the 5-star review! We agree! Our stakeholders are passionate about serving our residents and their families with a commitment to excellence! – Sincerely, Signature HealthCARE
Emily Emery
3 months ago
1

This is probably the worst nursing home facility! They don’t even deserve 1 star! Next month my grandmother will be in this facility a year. Due to this time she has declined rapidly and due to the lack of care she is on hospice care now. She doesn't even weigh 100 lbs. i went to go check on her today and found out she had 2 bowl movements, one during the night and the other that morning. During these accidents she was covered in poop which resulting getting all over her and all over the room. During my visit I discover there is poop all over the curtain that separates her from her neighbor! How disgusting is this to have been left and not a work order even attempted to be put in to have this changed??!! In order to get this changed I had to take the curtain down myself. To make matters worse she was not bathed after these incidents just wiped off with wipes resulting in poop still being left on her! After having to demand for a shower because she hadn’t had one in several weeks they was not happy about wanting to bath her! This is completely unacceptable! And you would have thought someone would have put in something to have had the room cleaned first thing since there was poop all over the room but NO! I was told maybe it might get cleaned! Again unacceptable and disgusting!

Response from the ownerInvalid relative date format:
Hello Emily, we sincerely appreciate your feedback. The care of our residents is our top priority and we are committed to giving the highest quality health care available. We strive to do our best to take care of our residents and remain committed to always improving – every day, in everything we do. Our CAREline advisors would like to personally talk with you about your experience. If you would like to discuss this, please contact our anonymous CAREline at (888) 392-8886 or via www.ltcrevolution.ethicspoint.com. – Sincerely, Signature HealthCARE
Bama Dave
4 months ago
5

A great facility, and the crew was amazing from the social worker to the cleaning lady. Mrs. Norman, Kacie Hicks and the nurses, the techs and my physical therapist, Olivia and the crew are all such a great group of individuals

Response from the ownerInvalid relative date format:
Hi Bama, thanks so much for the feedback! We're honored to serve you and your family, and we’re thrilled your experience was such a positive one. Come back and see us any time, even just to say hi! – Sincerely, Signature HealthCARE
Pamela Vasseur
5 months ago
4

The nursing staff are friendly and efficient.

Michael McDonald
5 months ago
5

My Dad had a fall around the first of December 2024. Broke hip and had a partial hip replacement. He was sent to Signature after his surgery. He has been there for 21 days. My wife and I attended one of my Dad's physical therapies, and we were so impressed with his therapist, Ms. Amanda Williams. She was so gentle, through, professional, and attentive to my Dad's needs to get him back to being fully productive. Amanda, was awesome in the front office. Followed up on everything. Very nice ans helpful. Oh by the way, my Dad is 95 years young, very independent, and up to this point, lived on his own.

Carroll Gotcher
5 months ago
4

Response from the ownerInvalid relative date format:
Hello Carroll Gotcher! Thank you so much for taking the time to review us! We’re happy to see your positive experience as we are committed to delivering quality healthcare to our residents. – Sincerely, Signature HealthCARE
Opal Reed
5 months ago
1

The CNAs were wonderful. However the nursing staff gaslights the hell out of their patients. My mother went there for PT and they withheld her medication then lied and said she had received it. They tried to treat her as though she had altered mental status. My mother manages her medications at home. They told an elderly gentleman that he had already had his dinner and to go to bed. His meal had not been delivered yet. Shame on them and if you feel alright about sending your loved one there shame on you. We broke momma out cause to be honest if she’s going to be neglected we can do it for free.

Response from the ownerInvalid relative date format:
Hello Opal, we appreciate your concerns. We want to look into this right away. Please contact our anonymous CAREline at (888) 392-8886 or via www.ltcrevolution.ethicspoint.com. – Sincerely, Signature HealthCARE
Kailyn Carney
5 months ago
1

Response from the ownerInvalid relative date format:
Hello Kailyn Carney. Thank you for taking the time to review us, and please know that we value your feedback. We’re sorry you feel this way. If you would like to discuss your experience further, please contact our anonymous CAREline at (888) 392-8886 or via www.ltcrevolution.ethicspoint.com. – Sincerely, Signature HealthCARE
Jenn Walker
7 months ago
3

Response from the ownerInvalid relative date format:
Hello Jenn Walker. Thank you so much for sharing your feedback with us! We are honored to serve our residents and their families each and every day. If you would like to discuss your experience further, please contact our anonymous CAREline at (888) 392-8886 or via www.ltcrevolution.ethicspoint.com. – Sincerely, Signature HealthCARE
Sheila Hall
9 months ago
5

They were always very helpful to me. And tried their best to make sure that everyone is aware of what's happening and kept informed. Very sweet nurses. Very helpful staff.

Response from the ownerInvalid relative date format:
Hi Sheila Hall, thank you for taking the time to leave a review for us at Signature HealthCARE of Putnam County. We're happy we could meet your expectations!
Lo W
10 months ago
1

Response from the ownerInvalid relative date format:
Hello Lo W. Please know your feedback is important to us, and we’re sorry you feel this way. If you would like to discuss this matter further, please contact our anonymous CAREline at (888) 392-8886 or via www.ltcrevolution.ethicspoint.com. – Sincerely, Signature HealthCARE
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