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Erlanger Behavioral Health Hospital

804 N Holtzclaw Avenue
Chattanooga, TN 37404
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About Erlanger Behavioral Health Hospital

The Erlanger Behavioral Health Hospital is primarily a mental health institution, but it offers dual diagnosis treatment and an intensive outpatient program (IOP) for individuals facing drug and alcohol addiction. These programs offer various therapies, including dialectical behavioral therapy and cognitive behavioral therapy.

Additionally, a few of the specialized services offered in the IOP and dual diagnosis programs include healthy living groups, psychoeducational counseling, prescription medication management and administration, family therapy, detox services, and experiential therapy.

The Erlanger Behavioral Health Hospital accepts most major insurances, including Evernorth Health Services, Kaiser Permanente, TRICARE, Compsych, BlueCross/ Blue Shield, Humana, and United Healthcare. This rehab center also accepts Carelink Healthcare Services, Aetna, Cigna, and many more.

However, to ensure your insurance is accepted and out-of-network coverage is offered, be sure to contact your provider or confirm with this hospital’s addiction treatment center. In addition, note that this rehab center carries CARF and JCAHO accreditation.

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Facility Overview

Bed icon 144
Number of Available Beds

Latest Reviews

Cindy Buckner
2 months ago on Google
5
Staff are always willing to go above and beyond for the patients. Great place for inpatient and outpatient care.
Response from the owner1 week ago
Thank you for providing your perspective! It’s very valuable to receive feedback, and we’ll continue to work hard to make a difference each day.
Leland Lusk
2 months ago on Google
5
Great improvements over the last 12months.
Response from the owner1 week ago
We’re honored to be trusted by so many for wellness support and services. Thank you so much for leaving this encouraging feedback!
Cathy Price
2 months ago on Google
5
Great team and facility!
Response from the owner1 week ago
We’re so thankful that you left this feedback! Your time is valuable, and a review like this reminds us why we’re passionate about the work we do.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Erlanger Behavioral Health Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Gran Shinwar

CEO

Lori Grider

Chief Nursing Officer

Roberto Garcia

Director of Business Development

Lalita Ramnaraine, MD

Chief Medical Officer

Michael Sigsworth

Medical Director of Adolescent Unit

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Erlanger Behavioral Health Hospital.

Contact Information

Building icon

804 N Holtzclaw Avenue
Chattanooga, TN 37404

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Reviews of Erlanger Behavioral Health Hospital

2.63/5 (168 reviews)
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Reviews

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Google Reviews

2.63 (168 reviews)
Deanne Thomas
3 days ago
1

Worst place to send anyone they did not help with my daughter’s needs. I would definitely not recommend. Dana Carson,MS,MsHs was terrible at her job please do better and get qualified people to work. Thank you for responding back I have sent a formal 3 page complaint to the email you listed. Thanks again for responding back.

Response from the owner
We greatly appreciate your feedback, as receiving feedback is incredibly important to the work we do. However, reading this was concerning, and we would be grateful to have an opportunity to gather more details so that we can best address your concerns. Please reach out to us directly at compliance@acadiahealthcare.com. We hope to speak with you soon. Thank you.
Ava Rymer
3 weeks ago
1

Don’t ever go here. It’s terrifying and understaffed. They give the nurses no agency to release anyone and will refuse to give you prescribed medication or anything you bring with you even if they tell you and your family that they will. They are liars and this place should be shut down or appropriately staffed with better communication between admin teams, doctors, nurses, therapists, etc. I was appalled and just now getting the courage to write this after I’ve had time to recover from this experience.

Harold Loveday
1 month ago
1

Lacked proper safety measures with violent patients

Corey Williams
1 month ago
1

This was by far the worst experience that I have ever had at any kind of hospital….. We were treated like dirt under our feet….. Would not recommend this place to anybody please steer clear of this place

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