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New Season – Duval County Treatment Center

590 Ellis Rd S Building 4
Jacksonville, FL 32254
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New Season - Duval County Treatment Center FL 32254

About New Season – Duval County Treatment Center

This place provides convenient and helpful access to FDA approved medications like methadone, Suboxone, and buprenorphine. Each medication has its own way of countering the effects of withdrawal pains and side effects at the site of the opioid receptor itself. Counseling brings new insights and ways of coping with life challenges without turning to illicit or recreational drug use.

The center gets a lot of positive comments and love from former and current patients. Some people have said that the new director has really made a positive impact on the overall performance and professionalism, and that they appreciated the reduced police presence, which was a previous deterrent and common concern of clinics of this type. One veteran said he appreciated that he was able to receive treatment there through federal funding, which saved him a lot of money.

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Fact checked and written by:
Peter Lee, PhD
Edited by:
Courtney Myers, MS

Latest Reviews

Lauren A.
4 months ago on Google
5
I am absolutely thrilled to write this review for Lisa Daigle, the shining star at the Duval County Treatment Center. Her dedication, compassion, and expertise have not only impacted her colleagues and other patients but have been a beacon of hope in my own treatment journey. Facing serious medical challenges can be daunting, but Lisa has been an integral part of my care, always going the extra mile to ensure I feel comfortable and cared for. She takes special measures to accommodate my needs, making sure I’m in and out as swiftly as possible, which is a true blessing. Lisa consistently goes above and beyond, providing personalized care and support that truly makes a difference. Her ability to connect with people on a personal level, paired with her vast knowledge, makes her an invaluable asset to the center. Her leadership shines brightly in every project she undertakes, often spearheading initiatives that improve patient outcomes and enhance the overall efficiency of the center. Her colleagues rave about her unwavering positivity and willingness to mentor others, fostering a joyous and supportive work environment. In summary, Lisa Daigle embodies the core values of empathy, professionalism, and excellence, making her an indispensable part of the Duval County Treatment Center team. Her contributions not only enhance the lives of those she directly works with but also uplift the entire community through her commitment to quality care. Truly, she has a heart of gold, and her presence is a gift to all of us! THANK GOD FOR LISA!!!!🙌❤️🌹
Response from the owner3 weeks ago
Hi Lauren, thank you for taking the time to leave a review and that a member of our team has had such an impact! We're glad your experience with us has been positive and we hope to continue working to your satisfaction.
Brian “Wilkalicious” Wilkinson
5 months ago on Google
4
Edited review done on 1/7/26*...If you have seen my previous reviews, then you know that this place has a history of having super long wait times, really bad Program Directors, and a lack of corporate support. However, If I can report the bad, then I can also report the good. We got a new director and she has been phenomenal, especially when she's compared to some of the prior PDs, and I have no complaints about her. She has stuck with her agenda and it's clear that it involves improving the client's experience on a day to day basis. The holidays were rough but since then they have hired more nurses who started after the first of the year, so the wait times are much shorter (they were over an hour and they're around 10-15 mins, now. The clinic has improved immensely but it still feels like it is overwhelmingly overcrowded for it's size, which makes it nearly impossible to get anyone to answer the phone when you call. However, I can live with those things a lot better than having to wait an hour every time I go. I would still recommend going to a different clinic, if it's at all possible, but for different reasons than I did in the past. Now, it's just because the clinic still seems overcrowded but pls don't hesitate to come here if you don't have a choice or if the choice is this place or getting high. As always, the nurses at the window are top notch human beings and they're some of the best around. I truly appreciate them and their patience. Good luck and God bless
Response from the owner3 weeks ago
Hello Brian, we apologize for any difficulties you may have experienced and thank you for your feedback. We are committed to providing the best care for our patients and we endeavor to make improvements so that we can better serve them and our community. Your concerns have been shared with leadership.
Mel
7 months ago on Google
5
This place has made a real turnaround, and I can honestly feel the difference. Having Security Officer Smith here means everything to me. He greets us every morning with respect, makes sure we understand the new rules, and creates a sense of safety I didn’t realize I needed. Ever since he started, the parking lot has been calm and problem-free. After being attacked last month, walking in here was scary for me… but knowing he’s there makes me feel protected again. I’m truly grateful for him
Response from the owner3 weeks ago
Hi Mel, we're sorry for any difficulties you may have experienced before and are sincerely glad you've noticed positive improvements since then. We're always endeavoring to create a welcoming, supportive, and safe environment to ensure our patients get the highest standard of care. Thank you so much for taking the time to leave a review recommending us to others, and we hope we can continue working to your satisfaction.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Jim Shaheen

CEO

Max Beasley

Founder & President

Mike Garone

Senior VP of Business Development & Marketing

Venicea Preston

Senior VP of Clinical Operations

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact New Season – Duval County Treatment Center.

Contact Information

Building icon

590 Ellis Rd S Building 4
Jacksonville, FL 32254

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Reviews of New Season – Duval County Treatment Center

3.7/5 (88 reviews)
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Google Reviews

3.7 (88 reviews)
Kathy Hamby
1 month ago
1

I want to take the time to say I really appreciate Ms.Latricia she’s the PRC here at the clinic without here and her dedication I would have been homeless without her helping me to get insurance. It’s a mess up here at the clinic we need a security or police people here overdoses in the bathrooms fighting threatening staff and us as patients please call me if I need to help.

We Care
2 months ago
1

I appreciate the nursing staff but the rest of the place is totally out of control. There are people everywhere in the parking lot hitting you up for anything and everything and there are people sleeping on both sides of the place. I go there to help me stay straight and strong and the environment is completely the opposite of that. I don't understand why it is so bad there. They need far more staff. Now there's is a fed ex truck parked right in front w people living in it, and it's been there for a month.

Lauren A.
4 months ago
5

I am absolutely thrilled to write this review for Lisa Daigle, the shining star at the Duval County Treatment Center. Her dedication, compassion, and expertise have not only impacted her colleagues and other patients but have been a beacon of hope in my own treatment journey. Facing serious medical challenges can be daunting, but Lisa has been an integral part of my care, always going the extra mile to ensure I feel comfortable and cared for. She takes special measures to accommodate my needs, making sure I’m in and out as swiftly as possible, which is a true blessing. Lisa consistently goes above and beyond, providing personalized care and support that truly makes a difference. Her ability to connect with people on a personal level, paired with her vast knowledge, makes her an invaluable asset to the center. Her leadership shines brightly in every project she undertakes, often spearheading initiatives that improve patient outcomes and enhance the overall efficiency of the center. Her colleagues rave about her unwavering positivity and willingness to mentor others, fostering a joyous and supportive work environment. In summary, Lisa Daigle embodies the core values of empathy, professionalism, and excellence, making her an indispensable part of the Duval County Treatment Center team. Her contributions not only enhance the lives of those she directly works with but also uplift the entire community through her commitment to quality care. Truly, she has a heart of gold, and her presence is a gift to all of us! THANK GOD FOR LISA!!!!🙌❤️🌹

Response from the owner
Hi Lauren, thank you for taking the time to leave a review and that a member of our team has had such an impact! We're glad your experience with us has been positive and we hope to continue working to your satisfaction.
Rebekah
5 months ago
2

Response from the owner
Hello Rebekah, our team at New Season Treatment Center in Jacksonville is committed to upholding the highest standards of patient care. We apologize if you have had any unfavorable experiences and hope to continue working toward your satisfaction.
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